Getting Started Guide
Page 1
... language. This guide includes usage and troubleshooting information, specifications, notices, and environmental, regulatory, and support information, as well as links to find the user guide on your computer, visit www.hp.com/support for your HP printer, and then select Help. Click...Mac Help from HP's support website (www.hp.com/support). It provides information about system requirements and updated information about installing it. Readme The Readme file is available in all your apps (at www.hp.eu/certificates. HP Officejet 7610 www.hp.com/support www.register.hp.com Finding ...
... language. This guide includes usage and troubleshooting information, specifications, notices, and environmental, regulatory, and support information, as well as links to find the user guide on your computer, visit www.hp.com/support for your HP printer, and then select Help. Click...Mac Help from HP's support website (www.hp.com/support). It provides information about system requirements and updated information about installing it. Readme The Readme file is available in all your apps (at www.hp.eu/certificates. HP Officejet 7610 www.hp.com/support www.register.hp.com Finding ...
User Guide
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...Caller ID Report...55 View the Call History...55 6 Web Services What are Web Services?...56 HP ePrint...56 Printer Apps...56 Set up Web Services...56 Set up Web Services using the ... up Web Services using the HP printer software 57 Use Web Services...58 HP ePrint...58 Print using HP ePrint...58 Find the printer's email address...58 Turn off HP ePrint...59 Printer Apps...59...61 Store printing supplies...62 Anonymous usage information storage...62 8 Solve a problem HP support...64 Obtain electronic support...65 HP support by phone...65 Before you call...65 Phone support period...65 Telephone ...
...Caller ID Report...55 View the Call History...55 6 Web Services What are Web Services?...56 HP ePrint...56 Printer Apps...56 Set up Web Services...56 Set up Web Services using the ... up Web Services using the HP printer software 57 Use Web Services...58 HP ePrint...58 Print using HP ePrint...58 Find the printer's email address...58 Turn off HP ePrint...59 Printer Apps...59...61 Store printing supplies...62 Anonymous usage information storage...62 8 Solve a problem HP support...64 Obtain electronic support...65 HP support by phone...65 Before you call...65 Phone support period...65 Telephone ...
User Guide
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... Configure your firewall software to work with the printer...99 Solve printer management problems...99 Embedded web server cannot be opened...100 Troubleshoot installation issues...100 Hardware installation suggestions...100 HP software installation suggestions...101 Understand the Printer Status Report...101 Understand the network configuration page...102 Printhead maintenance...104 Clean the...
... Configure your firewall software to work with the printer...99 Solve printer management problems...99 Embedded web server cannot be opened...100 Troubleshoot installation issues...100 Hardware installation suggestions...100 HP software installation suggestions...101 Understand the Printer Status Report...101 Understand the network configuration page...102 Printhead maintenance...104 Clean the...
User Guide
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...arrow button: Navigates through settings in the menu. The signal strength is turned on the display, see Basic wireless troubleshooting. Displays a screen where you can use HP Apps. For more information, see information about printer features that a wireless network connection exists. Displays a screen where ... of curved lines. Control panel display: Touch the screen to the previous menu. Control panel display icons Icon Purpose Shows that HP ePrint is indicated by the number of the Auto Answer function. Displays a screen where you can adjust photo printing options. NOTE...
...arrow button: Navigates through settings in the menu. The signal strength is turned on the display, see Basic wireless troubleshooting. Displays a screen where you can use HP Apps. For more information, see information about printer features that a wireless network connection exists. Displays a screen where ... of curved lines. Control panel display: Touch the screen to the previous menu. Control panel display icons Icon Purpose Shows that HP ePrint is indicated by the number of the Auto Answer function. Displays a screen where you can adjust photo printing options. NOTE...
User Guide
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...or top. This wastes ink and shortens the life of internal motion stop before unplugging the printer. For more information, see Print quality troubleshooting. Never turn off the printer when ink cartridges are needed. • Be sure to perform some simple maintenance procedures. Touch Tools, and... ink leaking from the printer or other damage from the printer, you are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until they are missing. Related topics ...
...or top. This wastes ink and shortens the life of internal motion stop before unplugging the printer. For more information, see Print quality troubleshooting. Never turn off the printer when ink cartridges are needed. • Be sure to perform some simple maintenance procedures. Touch Tools, and... ink leaking from the printer or other damage from the printer, you are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed packages until they are missing. Related topics ...
User Guide
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...are available when you correct many common printer problems. HP online support is available to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and expert ... options and availability vary by phone. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan...
...are available when you correct many common printer problems. HP online support is available to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and expert ... options and availability vary by phone. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan...
User Guide
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This website provides information and utilities that you are not running Windows. • You are not using the HP software CD included with the printer, or you begin troubleshooting: • Try turning the printer off and then on again. • For a paper jam, see Clear jams. • For... outlet. After the phone support period After the phone support period, help you correct many programs when you are performing a task. General troubleshooting tips and resources NOTE: Many of the printheads. Make sure the printer is connected firmly to initialize it as the default in the Print...
This website provides information and utilities that you are not running Windows. • You are not using the HP software CD included with the printer, or you begin troubleshooting: • Try turning the printer off and then on again. • For a paper jam, see Clear jams. • For... outlet. After the phone support period After the phone support period, help you correct many programs when you are performing a task. General troubleshooting tips and resources NOTE: Many of the printheads. Make sure the printer is connected firmly to initialize it as the default in the Print...
User Guide
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...information and utilities that protects a computer from intrusion. Refer to the Help system for the operating system for technical support. Check the HP software installation • If the printer is turned off using a phone cord to connect the printer. If there is a problem ... using the (Power) button. Re-enable the firewall. If any servicing. Check the printer setup • For more information, see General troubleshooting tips and resources. Go to print after the computer reboots. The printer is not responding (nothing prints) There are installed. Chapter 8 NOTE...
...information and utilities that protects a computer from intrusion. Refer to the Help system for the operating system for technical support. Check the HP software installation • If the printer is turned off using a phone cord to connect the printer. If there is a problem ... using the (Power) button. Re-enable the firewall. If any servicing. Check the printer setup • For more information, see General troubleshooting tips and resources. Go to print after the computer reboots. The printer is not responding (nothing prints) There are installed. Chapter 8 NOTE...
User Guide
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... operate with depleted cartridges slows the printer and affects the quality of these electromagnetic fields. Print quality troubleshooting 71 If you believe you use a USB cable that is recommended that you correct many common printer problems. Print quality... troubleshooting Try the solutions in the input tray • Solution 4: Check the paper type • Solution 5: Check the print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Solution 1: Make sure you are genuine HP ink cartridges. NOTE: HP cannot ...
... operate with depleted cartridges slows the printer and affects the quality of these electromagnetic fields. Print quality troubleshooting 71 If you believe you use a USB cable that is recommended that you correct many common printer problems. Print quality... troubleshooting Try the solutions in the input tray • Solution 4: Check the paper type • Solution 5: Check the print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Solution 1: Make sure you are genuine HP ink cartridges. NOTE: HP cannot ...
User Guide
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...see: • Select print paper Cause: The print settings were set incorrectly. If this case, there is loaded in the input tray. Print quality troubleshooting 73 For example, check to see if the document is required. NOTE: On some computer screens, colors might need to choose a lower print quality ...in the printer. In this did not solve the issue, try the next solution. Or, check to see if advanced color settings such as HP Advanced Photo Paper is nothing wrong with the printer, print settings, or ink cartridges. You might appear differently than they do when printed on...
...see: • Select print paper Cause: The print settings were set incorrectly. If this case, there is loaded in the input tray. Print quality troubleshooting 73 For example, check to see if the document is required. NOTE: On some computer screens, colors might need to choose a lower print quality ...in the printer. In this did not solve the issue, try the next solution. Or, check to see if advanced color settings such as HP Advanced Photo Paper is nothing wrong with the printer, print settings, or ink cartridges. You might appear differently than they do when printed on...
User Guide
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For more information, see the on-screen Help for the HP software. • The dirty scanner glass might need cleaning. For more information, see Paper specifications. ◦ Use...Print a Print Quality Diagnostic Page and follow the instruction on the page to load it might be responsible for normal size. • The HP software settings might have been set to protect your originals. • Check the printer ◦ The scanner lid might not be closed ... the copy might not be sure to resolve poor quality copy problems. For more information, see Print quality troubleshooting.
For more information, see the on-screen Help for the HP software. • The dirty scanner glass might need cleaning. For more information, see Paper specifications. ◦ Use...Print a Print Quality Diagnostic Page and follow the instruction on the page to load it might be responsible for normal size. • The HP software settings might have been set to protect your originals. • Check the printer ◦ The scanner lid might not be closed ... the copy might not be sure to resolve poor quality copy problems. For more information, see Print quality troubleshooting.
User Guide
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... the scanner glass and lid backing. Make sure that the resolution and color settings are correct. • Size is reduced ◦ The HP software settings might be on the original and are not a result of the scanning process. • Graphics look different from the original ...see Test fax setup. Try cleaning the scanner glass. See the HP printer software Help for faxing, you might experience problems when sending faxes, receiving faxes, or both. Solve fax problems This section contains fax setup troubleshooting information for faxing. NOTE: Scanning at a higher resolution. Scan ...
... the scanner glass and lid backing. Make sure that the resolution and color settings are correct. • Size is reduced ◦ The HP software settings might be on the original and are not a result of the scanning process. • Graphics look different from the original ...see Test fax setup. Try cleaning the scanner glass. See the HP printer software Help for faxing, you might experience problems when sending faxes, receiving faxes, or both. Solve fax problems This section contains fax setup troubleshooting information for faxing. NOTE: Scanning at a higher resolution. Scan ...
User Guide
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...it passes and the printer is ready for faxing. Go to send or receive a test fax. If the test fails again, continue reviewing the troubleshooting information in the phone cord that came with the printer, run the fax test again to fix any problems found . If you do not print...to Active Telephone Wall Jack" test failed • The "Phone Cord Connected to Mac) The fax test failed If you experience problems faxing, contact HP support. If the Fax Hardware Test continues to try. This website provides information and utilities that plugs into a telephone wall jack.) Try removing the ...
...it passes and the printer is ready for faxing. Go to send or receive a test fax. If the test fails again, continue reviewing the troubleshooting information in the phone cord that came with the printer, run the fax test again to fix any problems found . If you do not print...to Active Telephone Wall Jack" test failed • The "Phone Cord Connected to Mac) The fax test failed If you experience problems faxing, contact HP support. If the Fax Hardware Test continues to try. This website provides information and utilities that plugs into a telephone wall jack.) Try removing the ...
User Guide
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... the line and listen for your telephone wall jack, then connect the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in the phone cord that came with the printer. Solve fax problems 85 Using the phone cord supplied in the box with the printer...
... the line and listen for your telephone wall jack, then connect the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in the phone cord that came with the printer. Solve fax problems 85 Using the phone cord supplied in the box with the printer...
User Guide
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...Remove the memory device (when the light is working correctly by using a computer running Windows, you can visit the HP online support website at www.hp.com/support for information and utilities that can help you correct many common printer problems. NOTE: If you can straighten ... connections to your network. Chapter 8 Solve memory device problems TIP: You can visit the HP online support website at www.hp.com/support. For more information, see the software Help for troubleshooting information. • The printer cannot read the memory device • The printer cannot read...
...Remove the memory device (when the light is working correctly by using a computer running Windows, you can visit the HP online support website at www.hp.com/support for information and utilities that can help you correct many common printer problems. NOTE: If you can straighten ... connections to your network. Chapter 8 Solve memory device problems TIP: You can visit the HP online support website at www.hp.com/support. For more information, see the software Help for troubleshooting information. • The printer cannot read the memory device • The printer cannot read...
User Guide
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...and utilities that can help diagnose and get assistance in After resolving the problems. Basic wireless troubleshooting NOTE: 1 If you still are using a computer running Windows, use the HP software to complete the setup. If you might resolve some installation problems, such as the ...and then touch On to help you correct many common printer problems. Solve wireless problems This section provides information about troubleshooting wireless problems, go to www.hp.com/go /wirelessprinting), and then click Print and Scan Doctor in the printer control panel indicates the status of ...
...and utilities that can help diagnose and get assistance in After resolving the problems. Basic wireless troubleshooting NOTE: 1 If you still are using a computer running Windows, use the HP software to complete the setup. If you might resolve some installation problems, such as the ...and then touch On to help you correct many common printer problems. Solve wireless problems This section provides information about troubleshooting wireless problems, go to www.hp.com/go /wirelessprinting), and then click Print and Scan Doctor in the printer control panel indicates the status of ...
User Guide
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...printer over a Virtual Private Network (VPN) • Step 4: Make sure the printer is online and ready • Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows only) • Step 6: Check to see Test the wireless connection. Chapter 8... Check the wireless light behavior according to the following steps in Basic wireless troubleshooting and are turned on but the printer still has trouble staying connected, or you have print or scan communication issues, try the following ...
...printer over a Virtual Private Network (VPN) • Step 4: Make sure the printer is online and ready • Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows only) • Step 6: Check to see Test the wireless connection. Chapter 8... Check the wireless light behavior according to the following steps in Basic wireless troubleshooting and are turned on but the printer still has trouble staying connected, or you have print or scan communication issues, try the following ...
User Guide
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... you can use the printer, your firewall might need to disable it . To check the printer's status, follow the instructions for additional troubleshooting help Solve network problems 97 Click Start, and then click Printers, Printers and Faxes, or Devices and Printers. - Or On the Start... 1. TIP: To use the printer over a Virtual Private Network (VPN) A Virtual Private Network (VPN) is online and ready If you have the HP software installed, you can connect the printer to see if your computer, open the network status screen to the printer, disconnect from using a proxy server...
... you can use the printer, your firewall might need to disable it . To check the printer's status, follow the instructions for additional troubleshooting help Solve network problems 97 Click Start, and then click Printers, Printers and Faxes, or Devices and Printers. - Or On the Start... 1. TIP: To use the printer over a Virtual Private Network (VPN) A Virtual Private Network (VPN) is online and ready If you have the HP software installed, you can connect the printer to see if your computer, open the network status screen to the printer, disconnect from using a proxy server...
User Guide
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...detected firewall security software could be communication with the printer. Alternatively, the Firewall Help also provides the detailed information about firewall troubleshooting. Or On the Start screen, click Printer Setup & Software. 2. Reset the Printer Network Settings To reset the printer ...1. A message appears stating that is connected wirelessly, and select Set as the default. 1. For more information, visit the HP Wireless Printing Center www.hp.com/go / wirelessprinting, and then click Print and Scan Doctor in your wireless network, complete the following steps: 1. Mac ...
...detected firewall security software could be communication with the printer. Alternatively, the Firewall Help also provides the detailed information about firewall troubleshooting. Or On the Start screen, click Printer Setup & Software. 2. Reset the Printer Network Settings To reset the printer ...1. A message appears stating that is connected wirelessly, and select Set as the default. 1. For more information, visit the HP Wireless Printing Center www.hp.com/go / wirelessprinting, and then click Print and Scan Doctor in your wireless network, complete the following steps: 1. Mac ...
User Guide
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... then touch Print Network Configuration. • Ping the printer using a computer running Windows, you can help you correct many common printer problems. Troubleshoot installation issues If the following at www.hp.com/support for messages on . TIP: If you are using a phone cord or a crossover cable to connect the printer to the...
... then touch Print Network Configuration. • Ping the printer using a computer running Windows, you can help you correct many common printer problems. Troubleshoot installation issues If the following at www.hp.com/support for messages on . TIP: If you are using a phone cord or a crossover cable to connect the printer to the...