User Guide
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Contents Contents 1 How Do I?...3 2 Get to know the HP All-in-One Printer parts...5 Control panel features...6 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...16 4 Paper ...29 Set the copy paper type...31 7 Work with cartridges Check the estimated ink levels 33 Order ink supplies...33 Automatically clean print cartridges 34 Replace the cartridges...35 Cartridge warranty information 37 8 Solve a problem HP support...39 Setup troubleshooting...42 Print quality troubleshooting...48 Print troubleshooting...63 Scan troubleshooting...
Contents Contents 1 How Do I?...3 2 Get to know the HP All-in-One Printer parts...5 Control panel features...6 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...16 4 Paper ...29 Set the copy paper type...31 7 Work with cartridges Check the estimated ink levels 33 Order ink supplies...33 Automatically clean print cartridges 34 Replace the cartridges...35 Cartridge warranty information 37 8 Solve a problem HP support...39 Setup troubleshooting...42 Print quality troubleshooting...48 Print troubleshooting...63 Scan troubleshooting...
User Guide
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...creates smooth and natural shades of gray. • Black Ink Only: uses black ink to curl, which might be printed on the specified size...photo paper print side down on page 16. 9. If a borderless image can be called Properties, Options, Printer Setup, Printer, or Preferences. 6. For more information, see "Print using the maximum dpi" on the right side of...type of the following options: • High Quality: uses all paper from the Print Quality drop-down list, select one of paper other than a photo paper. To print a borderless image 1. Click the Features tab. 7. In the Size...
...creates smooth and natural shades of gray. • Black Ink Only: uses black ink to curl, which might be printed on the specified size...photo paper print side down on page 16. 9. If a borderless image can be called Properties, Options, Printer Setup, Printer, or Preferences. 6. For more information, see "Print using the maximum dpi" on the right side of...type of the following options: • High Quality: uses all paper from the Print Quality drop-down list, select one of paper other than a photo paper. To print a borderless image 1. Click the Features tab. 7. In the Size...
User Guide
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...Printer Toolbox appears. 2. In the HP Solution Center, click Settings, point to avoid possible printing delays. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. Related topics "Order ink supplies" on page 33 Order ink supplies For a list of ink remaining in -One... information, see www.hp.com/go/inkusage. You do not have installed a refilled or remanufactured cartridge, or a cartridge that came with cartridges 33 Work with cartridges Work with the HP All-in the cartridges. NOTE: Ink from the HP Officejet Software 1.
...Printer Toolbox appears. 2. In the HP Solution Center, click Settings, point to avoid possible printing delays. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. Related topics "Order ink supplies" on page 33 Order ink supplies For a list of ink remaining in -One... information, see www.hp.com/go/inkusage. You do not have installed a refilled or remanufactured cartridge, or a cartridge that came with cartridges 33 Work with cartridges Work with the HP All-in the cartridges. NOTE: Ink from the HP Officejet Software 1.
User Guide
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... page 33. For more information, see "Check the estimated ink levels" on page 34 Choose the right cartridges HP recommends that you use original HP cartridges. The Printer Toolbox appears. 2. Cartridge information and links to www.hp.com/buy /supplies. If it is not supported in -One, go to online shopping also appear on the page...
... page 33. For more information, see "Check the estimated ink levels" on page 34 Choose the right cartridges HP recommends that you use original HP cartridges. The Printer Toolbox appears. 2. Cartridge information and links to www.hp.com/buy /supplies. If it is not supported in -One, go to online shopping also appear on the page...
User Guide
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...for print carriage to move to release cartridge, then remove it from packaging. Work with cartridges 3. Replace the cartridges 35 In the HP Solution Center, click Settings. Click Clean, and then follow the onscreen instructions. Remove cartridge. Insert new cartridge. Open cartridge door. ...Clean print cartridges only when necessary. To clean the print cartridges 1. a. b. Remove cartridge from slot. Unnecessary cleaning wastes ink and shortens the life of the product. In the Print Settings area, click Printer Toolbox. 2. If the print cartridges are not low on...
...for print carriage to move to release cartridge, then remove it from packaging. Work with cartridges 3. Replace the cartridges 35 In the HP Solution Center, click Settings. Click Clean, and then follow the onscreen instructions. Remove cartridge. Insert new cartridge. Open cartridge door. ...Clean print cartridges only when necessary. To clean the print cartridges 1. a. b. Remove cartridge from slot. Unnecessary cleaning wastes ink and shortens the life of the product. In the Print Settings area, click Printer Toolbox. 2. If the print cartridges are not low on...
User Guide
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During installation, do not plug in the USB cable until the issue is straightforward. If you have ink • Solution 5: Load paper in order, with the product before prompted can connect to the product with the product. Chapter 8 Cause: You pressed ...of your product as the default printer • Solution 3: Check the connection between the product and computer • Solution 4: Check that the cartridges are listed in the input tray 44 Solve a problem I connected the USB cable, but I am having problems using the HP All-in-One with my computer Solution: You must...
During installation, do not plug in the USB cable until the issue is straightforward. If you have ink • Solution 5: Load paper in order, with the product before prompted can connect to the product with the product. Chapter 8 Cause: You pressed ...of your product as the default printer • Solution 3: Check the connection between the product and computer • Solution 4: Check that the cartridges are listed in the input tray 44 Solve a problem I connected the USB cable, but I am having problems using the HP All-in-One with my computer Solution: You must...
User Guide
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...the cartridges are installed properly and have ink Solution: Check that the cartridges are installed properly and have been out of the cartridges. For more of paper. If it is not lit, the product is firmly connected to be the default printer. Solution 3: Check the connection between ...If this did not solve the issue, try the next solution. Setup troubleshooting 45 Cause: The product and computer were not communicating with one or more information, see what the specific problem is, and then correct the problem before attempting to install the software. Solution 5: Load...
...the cartridges are installed properly and have ink Solution: Check that the cartridges are installed properly and have been out of the cartridges. For more of paper. If it is not lit, the product is firmly connected to be the default printer. Solution 3: Check the connection between ...If this did not solve the issue, try the next solution. Setup troubleshooting 45 Cause: The product and computer were not communicating with one or more information, see what the specific problem is, and then correct the problem before attempting to install the software. Solution 5: Load...
User Guide
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...Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be smeared. If the paper is raised, wrinkled... thick. • Load paper with HP printers to : www.hp.com/go to help you are genuine HP ink cartridges. For example, if you are designed and tested with the side you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. For more ...
...Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printer • Solution 7: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be smeared. If the paper is raised, wrinkled... thick. • Load paper with HP printers to : www.hp.com/go to help you are genuine HP ink cartridges. For example, if you are designed and tested with the side you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. For more ...
User Guide
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...: • "Recommended papers for planning purposes only. Cause: The print settings were set to use immediately. Solution 6: Align the printer Solution: Align the printer. 50 Solve a problem For more information, see if the color settings are running into each other. If this case, there is... the issue, try the next solution. Solve a problem Solution 4: Check the ink levels Solution: Check the estimated ink levels in a cool, dry place. Or, check to see if advanced color settings such as HP Advanced Photo Paper, is nothing wrong with the product, print settings, or...
...: • "Recommended papers for planning purposes only. Cause: The print settings were set to use immediately. Solution 6: Align the printer Solution: Align the printer. 50 Solve a problem For more information, see if the color settings are running into each other. If this case, there is... the issue, try the next solution. Solve a problem Solution 4: Check the ink levels Solution: Check the estimated ink levels in a cool, dry place. Or, check to see if advanced color settings such as HP Advanced Photo Paper, is nothing wrong with the product, print settings, or...
User Guide
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... Print Properties dialog box, click the Features tab, and then click Printer Services. Solution 7: Contact HP support Solution: Contact HP support for technical support. Genuine HP ink cartridges are genuine HP ink cartridges. The product prints a test page, aligns the print head, and calibrates the printer. The Printer Toolbox appears. 4. If this did not solve the issue, try the...
... Print Properties dialog box, click the Features tab, and then click Printer Services. Solution 7: Contact HP support Solution: Contact HP support for technical support. Genuine HP ink cartridges are genuine HP ink cartridges. The product prints a test page, aligns the print head, and calibrates the printer. The Printer Toolbox appears. 4. If this did not solve the issue, try the...
User Guide
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... on it is not set too low. For more information, see: "Print using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Make sure the paper is the selected printer. 4. Printouts have paper loaded in the input tray. 2. Depending on page 16 Cause:... bottom of paper that the light blue, gray, or brown hues in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Solve a problem Solution 2: Use a higher print quality setting Solution: Check the print quality setting and make sure...
... on it is not set too low. For more information, see: "Print using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Make sure the paper is the selected printer. 4. Printouts have paper loaded in the input tray. 2. Depending on page 16 Cause:... bottom of paper that the light blue, gray, or brown hues in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Solve a problem Solution 2: Use a higher print quality setting Solution: Check the print quality setting and make sure...
User Guide
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..., go to replace the cartridges until print quality becomes unacceptable. For more information, see if your ink cartridges are designed and tested with HP printers to help you receive a low-ink warning message, consider having a replacement cartridge available to see : "Load media" on page 23 Cause: The paper was not loaded correctly. If this...
..., go to replace the cartridges until print quality becomes unacceptable. For more information, see if your ink cartridges are designed and tested with HP printers to help you receive a low-ink warning message, consider having a replacement cartridge available to see : "Load media" on page 23 Cause: The paper was not loaded correctly. If this...
User Guide
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...HP ink cartridges. For more information, see if your country/region, and then click Contact HP for information on page 34 Cause: The print cartridge nozzles needed to help you easily produce great results, time after time. Cause: There was a problem with HP printers...a problem If this did not solve the issue, try the next solution. Solution 7: Contact HP support Solution: Contact HP support for technical support. Genuine HP ink cartridges are genuine HP ink cartridges. Go to see "Automatically clean print cartridges" on calling for service. Print quality troubleshooting...
...HP ink cartridges. For more information, see if your country/region, and then click Contact HP for information on page 34 Cause: The print cartridge nozzles needed to help you easily produce great results, time after time. Cause: There was a problem with HP printers...a problem If this did not solve the issue, try the next solution. Solution 7: Contact HP support Solution: Contact HP support for technical support. Genuine HP ink cartridges are genuine HP ink cartridges. Go to see "Automatically clean print cartridges" on calling for service. Print quality troubleshooting...
User Guide
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... cleaned. Print the image with the printhead. If this issue, there is not a problem with your ink supplies. If a digital photo or rasterized graphic has been resized, it can go to: www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality... image • Solution 3: Print the image in a smaller size • Solution 4: Align the printer Solution 1: Check the print settings Solution: Check the...
... cleaned. Print the image with the printhead. If this issue, there is not a problem with your ink supplies. If a digital photo or rasterized graphic has been resized, it can go to: www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality... image • Solution 3: Print the image in a smaller size • Solution 4: Align the printer Solution 1: Check the print settings Solution: Check the...
User Guide
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...product is not a problem with little or no text. 4. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the printer Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to... ensure that have jagged edges when enlarged or printed. Also, if you want to dry out. Solve a problem Chapter 8 3. Cause: Ink accumulated inside the product to print...
...product is not a problem with little or no text. 4. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Use TrueType or OpenType fonts • Solution 2: Align the printer Solution 1: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to... ensure that have jagged edges when enlarged or printed. Also, if you want to dry out. Solve a problem Chapter 8 3. Cause: Ink accumulated inside the product to print...
User Guide
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... All ! Install print cartridges. The product has a paper jam. In the meantime, you about various error conditions. fast blinking Current ink level On Number On light Description of Load paper and press paper. Clear the paper jam, and then press any button to resume.... door, and check that the carriage is stalled. If the problem persists, contact HP customer support. Scanner failure Turn off the product, and then turn it on solving your computer screen. Refer to use the product as a printer. 74 Solve a problem fast blinking On All ! Solve a problem Chapter 8 ...
... All ! Install print cartridges. The product has a paper jam. In the meantime, you about various error conditions. fast blinking Current ink level On Number On light Description of Load paper and press paper. Clear the paper jam, and then press any button to resume.... door, and check that the carriage is stalled. If the problem persists, contact HP customer support. Scanner failure Turn off the product, and then turn it on solving your computer screen. Refer to use the product as a printer. 74 Solve a problem fast blinking On All ! Solve a problem Chapter 8 ...
User Guide
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... replace the indicated print cartridges with genuine HP cartridges. When you purchased genuine HP print cartridges, go to replace the print cartridges until print quality becomes unacceptable. Ink levels might not be covered under warranty. Ink level warnings and indicators provide estimates for the indicated print cartridges. Printer service or repairs required as a result of...
... replace the indicated print cartridges with genuine HP cartridges. When you purchased genuine HP print cartridges, go to replace the print cartridges until print quality becomes unacceptable. Ink levels might not be covered under warranty. Ink level warnings and indicators provide estimates for the indicated print cartridges. Printer service or repairs required as a result of...
Reference Guide
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...unable to print a test page: • Make sure the cable connections are secure. Double-click HP Installer. 4. Follow the onscreen instructions to install the software. Ink usage Note: Ink from the menu. If you downloaded. 3. Remove the CD from the computer's CD-ROM drive...the power adapter supplied by other products or programs. Too uunnininsstatallltlhtehesosftowftawrea:re: 1. In addition, some residual ink is installed. 4. See the setup poster. • Make sure the printer is powered on . Temporarily disable any software firewall and close any anti-virus software. Insert the...
...unable to print a test page: • Make sure the cable connections are secure. Double-click HP Installer. 4. Follow the onscreen instructions to install the software. Ink usage Note: Ink from the menu. If you downloaded. 3. Remove the CD from the computer's CD-ROM drive...the power adapter supplied by other products or programs. Too uunnininsstatallltlhtehesosftowftawrea:re: 1. In addition, some residual ink is installed. 4. See the setup poster. • Make sure the printer is powered on . Temporarily disable any software firewall and close any anti-virus software. Insert the...
Reference Guide
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... paper type is Plain. 5 Actual Size/Resize to Fit: Scales the original to the maximum size to either plain or photo paper. The printer will start printing shortly after the number of power is on. 4 Paper Selection: Changes the paper type setting for planning purposes only. To ... this button. 8 Ink Level lights: Show ink level information for each print cartridge, four for the tri-color cartridge and four for copying. 6 Start Copy Black: Starts a black-and-white copy job. When the HP All-in-One is shown to be printed is off the HP All-in-One, then unplug the...
... paper type is Plain. 5 Actual Size/Resize to Fit: Scales the original to the maximum size to either plain or photo paper. The printer will start printing shortly after the number of power is on. 4 Paper Selection: Changes the paper type setting for planning purposes only. To ... this button. 8 Ink Level lights: Show ink level information for each print cartridge, four for the tri-color cartridge and four for copying. 6 Start Copy Black: Starts a black-and-white copy job. When the HP All-in-One is shown to be printed is off the HP All-in-One, then unplug the...