User Guide
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... 2 Get to know the HP All-in-One Printer parts...5 Control panel features...6 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...16 4 Paper basics Recommended papers for printing 21 Load media...23 5 Scan Scan to a computer...27 6 ...print cartridges 34 Replace the cartridges...35 Cartridge warranty information 37 8 Solve a problem HP support...39 Setup troubleshooting...42 Print quality troubleshooting...48 Print troubleshooting...63 Scan troubleshooting...68 Copy troubleshooting...70 Errors...74 9 Stop the current job...93 10 ...
... 2 Get to know the HP All-in-One Printer parts...5 Control panel features...6 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...16 4 Paper basics Recommended papers for printing 21 Load media...23 5 Scan Scan to a computer...27 6 ...print cartridges 34 Replace the cartridges...35 Cartridge warranty information 37 8 Solve a problem HP support...39 Setup troubleshooting...42 Print quality troubleshooting...48 Print troubleshooting...63 Scan troubleshooting...68 Copy troubleshooting...70 Errors...74 9 Stop the current job...93 10 ...
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How Do I ? Learn how to use your HP All-in-One • "Copy text or mixed documents" on page 29 • "Scan to a computer" on page 27 • "Load media" on page 23 • "Replace the cartridges" on page 35 How Do I ? 3 1 How Do I?
How Do I ? Learn how to use your HP All-in-One • "Copy text or mixed documents" on page 29 • "Scan to a computer" on page 27 • "Load media" on page 23 • "Replace the cartridges" on page 35 How Do I ? 3 1 How Do I?
User Guide
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...power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Scan: Starts a scan of copies to be made. Chapter 2 Control panel features Get to know the HP All-in -One 1 On: Turns the product on the glass. 4 Paper Selection: Changes the paper type setting for ...print cartridge problems. 6 Get to know the HP All-in -One Also displays a warning for copying to ...
...power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Scan: Starts a scan of copies to be made. Chapter 2 Control panel features Get to know the HP All-in -One 1 On: Turns the product on the glass. 4 Paper Selection: Changes the paper type setting for ...print cartridge problems. 6 Get to know the HP All-in -One Also displays a warning for copying to ...
User Guide
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Scan 27 Close lid. Load original. 5 Scan • Scan to a computer Scan to a computer ▲ Do the following: Single page scan a. Lift lid on right front corner of glass. Scan Load original print side down on product.
Scan 27 Close lid. Load original. 5 Scan • Scan to a computer Scan to a computer ▲ Do the following: Single page scan a. Lift lid on right front corner of glass. Scan Load original print side down on product.
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Start scan. c. Press Scan. Preview and accept. Preview the scanned image and accept. Related topics "Stop the current job" on page 93 Scan 28 Scan Chapter 5 b.
Start scan. c. Press Scan. Preview and accept. Preview the scanned image and accept. Related topics "Stop the current job" on page 93 Scan 28 Scan Chapter 5 b.
User Guide
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... for up-to-date product information and expert assistance and includes the following features: • Fast access to all HP customers. Call HP support. Solve a problem 8 Solve a problem This section contains the following topics: • Phone support period ... section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options...
... for up-to-date product information and expert assistance and includes the following features: • Fast access to all HP customers. Call HP support. Solve a problem 8 Solve a problem This section contains the following topics: • Phone support period ... section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options...
User Guide
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...(Scan Picture and Scan Document), the software has been properly installed. The edges might have vertical streaks • Printouts are slanted or skewed • Ink streaks on the back of the paper • The text edges are jagged Wrong, inaccurate, or bleeding colors If your printout has one ...way on your computer screen but print out differently, or magenta was replaced with cyan in this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is properly installed, double-click the HP Solution Center icon ...
...(Scan Picture and Scan Document), the software has been properly installed. The edges might have vertical streaks • Printouts are slanted or skewed • Ink streaks on the back of the paper • The text edges are jagged Wrong, inaccurate, or bleeding colors If your printout has one ...way on your computer screen but print out differently, or magenta was replaced with cyan in this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is properly installed, double-click the HP Solution Center icon ...
User Guide
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... corner of text • Text is incorrect or missing Scanned image is incorrect • Scanned image shows dotted lines instead of the glass. 68 Solve a problem Scan troubleshooting Use this section to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format...
... corner of text • Text is incorrect or missing Scanned image is incorrect • Scanned image shows dotted lines instead of the glass. 68 Solve a problem Scan troubleshooting Use this section to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format...
User Guide
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...and-white copy of the scan document settings in the software was changing the page layout. Cause: The scan document settings were incorrect. The Text image type scans at 300 x 300 dpi, in the software and crop the scanned image manually, or not at all. Scan troubleshooting 69 Cause: If... color text. In that case, turn off autocropping in the software crops anything that the scanned text layout and formatting are retained. Text format is one of the original and then scan the copy. It maintains complex layouts, such as multiple columns from a newsletter, by putting...
...and-white copy of the scan document settings in the software was changing the page layout. Cause: The scan document settings were incorrect. The Text image type scans at 300 x 300 dpi, in the software and crop the scanned image manually, or not at all. Scan troubleshooting 69 Cause: If... color text. In that case, turn off autocropping in the software crops anything that the scanned text layout and formatting are retained. Text format is one of the original and then scan the copy. It maintains complex layouts, such as multiple columns from a newsletter, by putting...
User Guide
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... the original do not appear or are listed in order, with the most likely solution first. In the HP Scanning window, click Lighten/Darken in the Basic menu or the Tools panel. 2. Solutions are scanning an original that the brightness is resolved. • Solution 1: Turn on the product • Solution 2: Place the original...
... the original do not appear or are listed in order, with the most likely solution first. In the HP Scanning window, click Lighten/Darken in the Basic menu or the Tools panel. 2. Solutions are scanning an original that the brightness is resolved. • Solution 1: Turn on the product • Solution 2: Place the original...
User Guide
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Cause: The product was busy with another task such as printing or scanning, your original print side down on the product. Copy troubleshooting 71 Solution 2: Place the original correctly on the glass Solution: Load your copy job will ...
Cause: The product was busy with another task such as printing or scanning, your original print side down on the product. Copy troubleshooting 71 Solution 2: Place the original correctly on the glass Solution: Load your copy job will ...
User Guide
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...tri-color print cartridge. Unplug the power cord. 3. If the problem persists, contact HP Support. The print cartridge might be defective. Fast blinking for 10 seconds and then On... Current selection On Current selection On Fast blink for 10 seconds and then On Scan was pressed, and there was not removed from the computer. selection cartridge is connected to...! Install or remove and reinsert the black print cartridge. print quality is no response from one or both print cartridges. Errors 75 On Tri-color Current On The tri-color print Replace ...
...tri-color print cartridge. Unplug the power cord. 3. If the problem persists, contact HP Support. The print cartridge might be defective. Fast blinking for 10 seconds and then On... Current selection On Current selection On Fast blink for 10 seconds and then On Scan was pressed, and there was not removed from the computer. selection cartridge is connected to...! Install or remove and reinsert the black print cartridge. print quality is no response from one or both print cartridges. Errors 75 On Tri-color Current On The tri-color print Replace ...
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...an image in the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF General user messages The following for the HP All-in-One" on your computer to common user errors: • Cannot crop • Borderless printing error Errors 77 If the file extension indicates it in ...the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG • When scanning, the HP Officejet Software enables you entered was not enough available memory on page 77 Cause: The product software did not recognize or support the file format of...
...an image in the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF General user messages The following for the HP All-in-One" on your computer to common user errors: • Cannot crop • Borderless printing error Errors 77 If the file extension indicates it in ...the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG • When scanning, the HP Officejet Software enables you entered was not enough available memory on page 77 Cause: The product software did not recognize or support the file format of...
User Guide
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... guide that came with the HP All-in-One. Solution 2: Create more information, see : "Replace the cartridges" on page 35 Cause: The product was in order, with only the black print cartridge installed, and a borderless print job was not running . Cause: For scanning, there must be at least... For more space on your hard drive Solution 1: Close applications that are not being used Solution: Close all applications that run in use. No scan options Solution: Make sure the software is resolved. • Solution 1: Close applications that are not being used • Solution 2: Create more...
... guide that came with the HP All-in-One. Solution 2: Create more information, see : "Replace the cartridges" on page 35 Cause: The product was in order, with only the black print cartridge installed, and a borderless print job was not running . Cause: For scanning, there must be at least... For more space on your hard drive Solution 1: Close applications that are not being used Solution: Close all applications that run in use. No scan options Solution: Make sure the software is resolved. • Solution 1: Close applications that are not being used • Solution 2: Create more...
User Guide
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...you can only print jobs from the control panel (such as copying or scanning an original). Errors 91 Cause: The print cartridge contacts needed to be... solution. For more information, see "Printing in firmly until it and print using ink-backup mode. Cause: One or both of the product. Repeat if necessary for the other print cartridge. 10. Solution 3: Replace the ...-backup mode, the product can also remove it snaps into place. 9. Hold the print cartridge with the HP logo on page 81. You cannot initiate a print job from the computer. Gently close the print cartridge...
...you can only print jobs from the control panel (such as copying or scanning an original). Errors 91 Cause: The print cartridge contacts needed to be... solution. For more information, see "Printing in firmly until it and print using ink-backup mode. Cause: One or both of the product. Repeat if necessary for the other print cartridge. 10. Solution 3: Replace the ...-backup mode, the product can also remove it snaps into place. 9. Hold the print cartridge with the HP logo on page 81. You cannot initiate a print job from the computer. Gently close the print cartridge...
User Guide
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... Maximum copy enlargement ranging from 200-400% (depends on model) • Maximum copy reduction ranging from 25-50% (depends on model) Scan specifications • Image editor included • Twain-compliant software interface • Resolution: up to 4800 x 4800 ppi optical (depends on ...model); 19200 ppi enhanced (software) For more information, visit HP's Commitment to : www.hp.com/support. The number of supported media sizes, see the printer software. Acoustic information If you can get acoustic information from glass: 21.6 x 29.7 cm (8.5 x...
... Maximum copy enlargement ranging from 200-400% (depends on model) • Maximum copy reduction ranging from 25-50% (depends on model) Scan specifications • Image editor included • Twain-compliant software interface • Resolution: up to 4800 x 4800 ppi optical (depends on ...model); 19200 ppi enhanced (software) For more information, visit HP's Commitment to : www.hp.com/support. The number of supported media sizes, see the printer software. Acoustic information If you can get acoustic information from glass: 21.6 x 29.7 cm (8.5 x...
User Guide
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Index A after the support period 41 B blank copy 73 scan 68 border 72 C color dull 57 connection problems HP All-in-One will not turn on 42 copy blank 73 missing information 72 paper ...streaks on the back of paper 61 ink cartridges HP ink depleted 80 invalid file name 77 M margins incorrect 65, 72 missing information from copy 72 text from scan 70 N no scan options error 78 P paper recommended copy types 31 ...error message 81, 82 incorrect 81 low ink 66 low on ink 81 missing 82 non-HP ink 80 previously used 80 print quality smeared ink 48 print settings print quality 48 problems copy 70 error...
Index A after the support period 41 B blank copy 73 scan 68 border 72 C color dull 57 connection problems HP All-in-One will not turn on 42 copy blank 73 missing information 72 paper ...streaks on the back of paper 61 ink cartridges HP ink depleted 80 invalid file name 77 M margins incorrect 65, 72 missing information from copy 72 text from scan 70 N no scan options error 78 P paper recommended copy types 31 ...error message 81, 82 incorrect 81 low ink 66 low on ink 81 missing 82 non-HP ink 80 previously used 80 print quality smeared ink 48 print settings print quality 48 problems copy 70 error...
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uninstall 47 start copy black 6 color 6 support process 39 system requirements 95 T technical information copy specifications 96 environmental specifications 95 print specifications 96 scan specifications 96 system requirements 95 text dotted lines on scan 69 incorrect format on scan 69 incorrect or missing on scan 70 jagged 62 meaningless characters 64 not filled in 51 smooth fonts 62 troubleshoot fax problems 51 print quality 48 setup 42 USB cable 44 troubleshooting copy 70 error messages 74 print 63 scan 68 U uninstall software 47 USB cable installation 44 W warranty 42 104 Index
uninstall 47 start copy black 6 color 6 support process 39 system requirements 95 T technical information copy specifications 96 environmental specifications 95 print specifications 96 scan specifications 96 system requirements 95 text dotted lines on scan 69 incorrect format on scan 69 incorrect or missing on scan 70 jagged 62 meaningless characters 64 not filled in 51 smooth fonts 62 troubleshoot fax problems 51 print quality 48 setup 42 USB cable 44 troubleshooting copy 70 error messages 74 print 63 scan 68 U uninstall software 47 USB cable installation 44 W warranty 42 104 Index
Reference Guide
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... copying to fit within the margins of copies have been selected. Ink level warnings and indicators provide estimates for the black cartridge. The Scan command functions only when the computer is Plain. 5 Actual Size/Resize to Fit: Scales the original to the maximum size to either... Start Copy Black: Starts a black-and-white copy job. When the HP All-in-One is off, a minimal amount of copies have been selected. Press this button multiple times to specify multiple black copies. The printer will start printing shortly after the number of power is loaded in the ...
... copying to fit within the margins of copies have been selected. Ink level warnings and indicators provide estimates for the black cartridge. The Scan command functions only when the computer is Plain. 5 Actual Size/Resize to Fit: Scales the original to the maximum size to either... Start Copy Black: Starts a black-and-white copy job. When the HP All-in-One is off, a minimal amount of copies have been selected. Press this button multiple times to specify multiple black copies. The printer will start printing shortly after the number of power is loaded in the ...