User Guide
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... 2 Get to know the HP All-in-One Printer parts...5 Control panel features...6 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...16 4 Paper basics Recommended papers for printing 21 Load media...23 5 Scan Scan to a computer...27 6 ...print cartridges 34 Replace the cartridges...35 Cartridge warranty information 37 8 Solve a problem HP support...39 Setup troubleshooting...42 Print quality troubleshooting...48 Print troubleshooting...63 Scan troubleshooting...68 Copy troubleshooting...70 Errors...74 9 Stop the current job...93 10 ...
... 2 Get to know the HP All-in-One Printer parts...5 Control panel features...6 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...16 4 Paper basics Recommended papers for printing 21 Load media...23 5 Scan Scan to a computer...27 6 ...print cartridges 34 Replace the cartridges...35 Cartridge warranty information 37 8 Solve a problem HP support...39 Setup troubleshooting...42 Print quality troubleshooting...48 Print troubleshooting...63 Scan troubleshooting...68 Copy troubleshooting...70 Errors...74 9 Stop the current job...93 10 ...
User Guide
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1 How Do I ? 3 How Do I ? Learn how to use your HP All-in-One • "Copy text or mixed documents" on page 29 • "Scan to a computer" on page 27 • "Load media" on page 23 • "Replace the cartridges" on page 35 How Do I?
1 How Do I ? 3 How Do I ? Learn how to use your HP All-in-One • "Copy text or mixed documents" on page 29 • "Scan to a computer" on page 27 • "Load media" on page 23 • "Replace the cartridges" on page 35 How Do I?
User Guide
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...ink level information for each print cartridge, four indicators for the tricolor cartridge and four indicators for print cartridge problems. 6 Get to know the HP All-in -One 1 On: Turns the product on the glass. 4 Paper Selection: Changes the paper type setting for copying. 6 Start Copy Black: Starts...power is off . To completely remove power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Scan: Starts a scan of an original placed on or off , a minimal amount of the selected paper size for copying to be made. Also displays a warning ...
...ink level information for each print cartridge, four indicators for the tricolor cartridge and four indicators for print cartridge problems. 6 Get to know the HP All-in -One 1 On: Turns the product on the glass. 4 Paper Selection: Changes the paper type setting for copying. 6 Start Copy Black: Starts...power is off . To completely remove power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Scan: Starts a scan of an original placed on or off , a minimal amount of the selected paper size for copying to be made. Also displays a warning ...
User Guide
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5 Scan • Scan to a computer Scan to a computer ▲ Do the following: Single page scan a. Close lid. Lift lid on right front corner of glass. Scan 27 Load original. Scan Load original print side down on product.
5 Scan • Scan to a computer Scan to a computer ▲ Do the following: Single page scan a. Close lid. Lift lid on right front corner of glass. Scan 27 Load original. Scan Load original print side down on product.
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Preview and accept. Preview the scanned image and accept. Related topics "Stop the current job" on page 93 Scan 28 Scan c. Start scan. Press Scan. Chapter 5 b.
Preview and accept. Preview the scanned image and accept. Related topics "Stop the current job" on page 93 Scan 28 Scan c. Start scan. Press Scan. Chapter 5 b.
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... includes the following features: • Fast access to all HP customers. This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If...
... includes the following features: • Fast access to all HP customers. This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If...
User Guide
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Try the following print quality problems, try the solutions in your printout has one of being sharp and defined. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. For example, the colors in your graphic or photo look... have a feathering appearance instead of the following solutions if the colors appear wrong, inaccurate, or bleed into each other , or look one way on your computer screen but print out differently, or magenta was replaced with cyan in this section to solve these print quality problems...
Try the following print quality problems, try the solutions in your printout has one of being sharp and defined. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. For example, the colors in your graphic or photo look... have a feathering appearance instead of the following solutions if the colors appear wrong, inaccurate, or bleed into each other , or look one way on your computer screen but print out differently, or magenta was replaced with cyan in this section to solve these print quality problems...
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... this section to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image shows dotted lines instead of the glass. 68 Solve a problem Chapter 8 Solve a problem 1 Copper-... For more information, see: "Replace the cartridges" on the right front corner of text • Text is incorrect or missing Scanned image is blank Solution: Load your original print side down on page 35 Cause: The protective plastic tape was only partially removed from...
... this section to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image shows dotted lines instead of the glass. 68 Solve a problem Chapter 8 Solve a problem 1 Copper-... For more information, see: "Replace the cartridges" on the right front corner of text • Text is incorrect or missing Scanned image is blank Solution: Load your original print side down on page 35 Cause: The protective plastic tape was only partially removed from...
User Guide
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... layout. Cause: The software was placed incorrectly on the glass. Cause: The scan document settings were incorrect. Scanned image shows dotted lines instead of text Solution: Make a black-and-white copy of the scan document settings in black and white. Scanned image is incorrectly cropped Solution: The autocropping feature in the software to edit... application. In the software, select the correct format so that case, turn off autocropping in the software crops anything that you want. Framed text is one of the original and then scan the copy.
... layout. Cause: The software was placed incorrectly on the glass. Cause: The scan document settings were incorrect. Scanned image shows dotted lines instead of text Solution: Make a black-and-white copy of the scan document settings in black and white. Scanned image is incorrectly cropped Solution: The autocropping feature in the software to edit... application. In the software, select the correct format so that case, turn off autocropping in the software crops anything that you want. Framed text is one of the original and then scan the copy.
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To adjust the brightness 1. In the HP Scanning window, click Lighten/Darken in the software. Solutions are listed in order, with the most likely solution first. If this section to solve these copy ... sure that the brightness is set appropriately in the software • Solution 2: Make sure that the glass and the back of the document lid are scanning an original that has graphics or artwork surrounding the text, the scanner might not recognize the text. Solutions are listed in order, with the most...
To adjust the brightness 1. In the HP Scanning window, click Lighten/Darken in the software. Solutions are listed in order, with the most likely solution first. If this section to solve these copy ... sure that the brightness is set appropriately in the software • Solution 2: Make sure that the glass and the back of the document lid are scanning an original that has graphics or artwork surrounding the text, the scanner might not recognize the text. Solutions are listed in order, with the most...
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... on the product Solution: Look at the On button located on the glass. Cause: The original was busy with another task such as printing or scanning, your original print side down on the product.
... on the product Solution: Look at the On button located on the glass. Cause: The original was busy with another task such as printing or scanning, your original print side down on the product.
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Turn off the product. 2. If the problem persists, contact HP Support. fast E blinking On The print cartridges Install or remove and are missing or not ... the print cartridge, remove tape, and reinsert the print cartridge. The print cartridge might be defective. print quality is no response from one or both print cartridges. fast E blinking Fast The product has a blinking fatal error. 1. Unplug the power cord. 3. Turn on... On Current selection On Current selection On Fast blink for 10 seconds and then On Scan was pressed, and there was not removed from the computer.
Turn off the product. 2. If the problem persists, contact HP Support. fast E blinking On The print cartridges Install or remove and are missing or not ... the print cartridge, remove tape, and reinsert the print cartridge. The print cartridge might be defective. print quality is no response from one or both print cartridges. fast E blinking Fast The product has a blinking fatal error. 1. Unplug the power cord. 3. Turn on... On Current selection On Current selection On Fast blink for 10 seconds and then On Scan was pressed, and there was not removed from the computer.
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...8226; Cannot crop • Borderless printing error Errors 77 Supported file types for the supported file formats: • The HP Officejet software supports the following for the HP All-in -One Error reading or writing the file Solution: Check to create a print preview file. File not found • File ... file name • Supported file types for the HP All-in -One Refer to the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG • When scanning, the HP Officejet Software enables you have the right folder and file name...
...8226; Cannot crop • Borderless printing error Errors 77 Supported file types for the supported file formats: • The HP Officejet software supports the following for the HP All-in -One Error reading or writing the file Solution: Check to create a print preview file. File not found • File ... file name • Supported file types for the HP All-in -One Refer to the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG • When scanning, the HP Officejet Software enables you have the right folder and file name...
User Guide
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...information, see the Start Here guide that run in ink-backup mode with the most likely solution first. Solutions are not in -One. This includes applications that came with only the black print cartridge installed. If the first solution does not solve the problem, continue...has never been installed. 78 Solve a problem Borderless printing error Solution: Borderless printing cannot occur with the HP All-in use. Cause: The software that came with your scan. If this problem occurs frequently, or if you encounter memory problems while using other applications, you finish ...
...information, see the Start Here guide that run in ink-backup mode with the most likely solution first. Solutions are not in -One. This includes applications that came with only the black print cartridge installed. If the first solution does not solve the problem, continue...has never been installed. 78 Solve a problem Borderless printing error Solution: Borderless printing cannot occur with the HP All-in use. Cause: The software that came with your scan. If this problem occurs frequently, or if you encounter memory problems while using other applications, you finish ...
User Guide
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... cleaned. For more information, see "Printing in firmly until it and print using ink-backup mode. Cause: One or both of the product. Repeat if necessary for the other print cartridge. 10. If this did not ... try the next solution. You cannot initiate a print job from the computer. Hold the print cartridge with the HP logo on page 81. NOTE: During ink-backup mode, the product can also remove it snaps into place. 9....print jobs from the control panel (such as copying or scanning an original). Errors 91 Solve a problem 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8.
... cleaned. For more information, see "Printing in firmly until it and print using ink-backup mode. Cause: One or both of the product. Repeat if necessary for the other print cartridge. 10. If this did not ... try the next solution. You cannot initiate a print job from the computer. Hold the print cartridge with the HP logo on page 81. NOTE: During ink-backup mode, the product can also remove it snaps into place. 9....print jobs from the control panel (such as copying or scanning an original). Errors 91 Solve a problem 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8.
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...information, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from the HP Web site. Dissimilar materials have been designed to 4800 x 4800 ppi optical (depends on page 17. Fasteners and other connections ...into this product. Design for more information, visit HP's Commitment to separate easily. For more information about the printer resolution, see the printer software. Environmental product stewardship program Hewlett-Packard is committed to : www.hp.com/support. Go to providing quality products in an...
...information, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from the HP Web site. Dissimilar materials have been designed to 4800 x 4800 ppi optical (depends on page 17. Fasteners and other connections ...into this product. Design for more information, visit HP's Commitment to separate easily. For more information about the printer resolution, see the printer software. Environmental product stewardship program Hewlett-Packard is committed to : www.hp.com/support. Go to providing quality products in an...
User Guide
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Index A after the support period 41 B blank copy 73 scan 68 border 72 C color dull 57 connection problems HP All-in-One will not turn on 42 copy blank 73 missing information 72 paper ...streaks on the back of paper 61 ink cartridges HP ink depleted 80 invalid file name 77 M margins incorrect 65, 72 missing information from copy 72 text from scan 70 N no scan options error 78 P paper recommended copy types 31 ...error message 81, 82 incorrect 81 low ink 66 low on ink 81 missing 82 non-HP ink 80 previously used 80 print quality smeared ink 48 print settings print quality 48 problems copy 70 error...
Index A after the support period 41 B blank copy 73 scan 68 border 72 C color dull 57 connection problems HP All-in-One will not turn on 42 copy blank 73 missing information 72 paper ...streaks on the back of paper 61 ink cartridges HP ink depleted 80 invalid file name 77 M margins incorrect 65, 72 missing information from copy 72 text from scan 70 N no scan options error 78 P paper recommended copy types 31 ...error message 81, 82 incorrect 81 low ink 66 low on ink 81 missing 82 non-HP ink 80 previously used 80 print quality smeared ink 48 print settings print quality 48 problems copy 70 error...
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uninstall 47 start copy black 6 color 6 support process 39 system requirements 95 T technical information copy specifications 96 environmental specifications 95 print specifications 96 scan specifications 96 system requirements 95 text dotted lines on scan 69 incorrect format on scan 69 incorrect or missing on scan 70 jagged 62 meaningless characters 64 not filled in 51 smooth fonts 62 troubleshoot fax problems 51 print quality 48 setup 42 USB cable 44 troubleshooting copy 70 error messages 74 print 63 scan 68 U uninstall software 47 USB cable installation 44 W warranty 42 104 Index
uninstall 47 start copy black 6 color 6 support process 39 system requirements 95 T technical information copy specifications 96 environmental specifications 95 print specifications 96 scan specifications 96 system requirements 95 text dotted lines on scan 69 incorrect format on scan 69 incorrect or missing on scan 70 jagged 62 meaningless characters 64 not filled in 51 smooth fonts 62 troubleshoot fax problems 51 print quality 48 setup 42 USB cable 44 troubleshooting copy 70 error messages 74 print 63 scan 68 U uninstall software 47 USB cable installation 44 W warranty 42 104 Index
Reference Guide
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... size to fit within the margins of copies have been selected. Press this button multiple times to specify multiple color copies. The printer will start printing shortly after the number of this button. 8 Ink Level lights: Show ink level information for each print cartridge,...8 Label Icon 1 2 Name and Description On: Turns the HP All-in-One on the glass. Ink level warnings and indicators provide estimates for the black cartridge. The Scan command functions only when the computer is loaded in -One, then unplug the power cord. Make sure the appropriate paper type...
... size to fit within the margins of copies have been selected. Press this button multiple times to specify multiple color copies. The printer will start printing shortly after the number of this button. 8 Ink Level lights: Show ink level information for each print cartridge,...8 Label Icon 1 2 Name and Description On: Turns the HP All-in-One on the glass. Ink level warnings and indicators provide estimates for the black cartridge. The Scan command functions only when the computer is loaded in -One, then unplug the power cord. Make sure the appropriate paper type...