User Guide
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... address ...28 View or change network settings...28 Manually change IPv4 and IPv6 TCP/IP parameters...28 Assign or change the system password...28 Change energy-conservation settings ...29 Update printer...29 Update printer using the control panel ...29 Update printer using the embedded web server (EWS) ...29 5 Print...30 Print from a Windows computer...30 Print from a Mac computer...30 Print from mobile devices...31 Print using Wi-Fi Direct...31 Tips for successful printing...31 Ink tips...31 Paper loading tips ...32 6 Copy, Scan, and Mobile Fax...
... address ...28 View or change network settings...28 Manually change IPv4 and IPv6 TCP/IP parameters...28 Assign or change the system password...28 Change energy-conservation settings ...29 Update printer...29 Update printer using the control panel ...29 Update printer using the embedded web server (EWS) ...29 5 Print...30 Print from a Windows computer...30 Print from a Mac computer...30 Print from mobile devices...31 Print using Wi-Fi Direct...31 Tips for successful printing...31 Ink tips...31 Paper loading tips ...32 6 Copy, Scan, and Mobile Fax...
User Guide
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... Delete group address book contacts ...44 Change fax settings ...44 Configure the fax dialing settings...44 Enable scan and fax method...45 Set the fax number confirmation ...45 Set the error correction mode (ECM) settings ...46 Set the overlay fax header ...46 Set the billing code ...46 Set the fax notifications (send or receive) settings ...47 Configure the fax printing settings...47 Set the answer mode (auto answer)...48 Set the number of rings ...48 Set the fax ring volume...48 Set the answer ring pattern for distinctive ring...49 Set the 2-sided fax printing...49 Set...
... Delete group address book contacts ...44 Change fax settings ...44 Configure the fax dialing settings...44 Enable scan and fax method...45 Set the fax number confirmation ...45 Set the error correction mode (ECM) settings ...46 Set the overlay fax header ...46 Set the billing code ...46 Set the fax notifications (send or receive) settings ...47 Configure the fax printing settings...47 Set the answer mode (auto answer)...48 Set the number of rings ...48 Set the fax ring volume...48 Set the answer ring pattern for distinctive ring...49 Set the 2-sided fax printing...49 Set...
User Guide
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... cartridges ...80 Replace cartridges ...80 Store supply user data ...83 Cartridge warranty information ...83 9 Solve a problem ...85 Jams and paper-feed issues...85 Possible jam locations...85 Remove jammed paper...86 Reset the printer ...95 Learn how to avoid paper jams...95 Solve paper-feed problems ...96 Printer is unable to print ...97 Printing issues ...97 Fix problems with page not printing (unable to print)...97 Fix print quality issues...98 Copy and scan issues...99 Fax issues ...99 What to do if the fax test failed...99 Troubleshoot fax problems ...102 Fax reports ...105 Network...
... cartridges ...80 Replace cartridges ...80 Store supply user data ...83 Cartridge warranty information ...83 9 Solve a problem ...85 Jams and paper-feed issues...85 Possible jam locations...85 Remove jammed paper...86 Reset the printer ...95 Learn how to avoid paper jams...95 Solve paper-feed problems ...96 Printer is unable to print ...97 Printing issues ...97 Fix problems with page not printing (unable to print)...97 Fix print quality issues...98 Copy and scan issues...99 Fax issues ...99 What to do if the fax test failed...99 Troubleshoot fax problems ...102 Fax reports ...105 Network...
User Guide
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...print from a USB device or stored jobs. On the control panel Home screen, touch Menu. 2. Use HP software HP software helps you perform printer tasks from a mobile device or computer. ● Set up a fax, send a fax, or reprint a received fax. Change printer settings 5 Fax Set up and connect your printer. ● Print and scan documents and photos. You can also change paper settings if needed. Print Print from a USB device. Scroll to make the necessary changes. Jobs Check the stored print jobs in the printer memory for the current operation. Help Check...
...print from a USB device or stored jobs. On the control panel Home screen, touch Menu. 2. Use HP software HP software helps you perform printer tasks from a mobile device or computer. ● Set up a fax, send a fax, or reprint a received fax. Change printer settings 5 Fax Set up and connect your printer. ● Print and scan documents and photos. You can also change paper settings if needed. Print Print from a USB device. Scroll to make the necessary changes. Jobs Check the stored print jobs in the printer memory for the current operation. Help Check...
User Guide
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... the password, enter your printer firmware using the control panel. 1. If prompted for Update. On the Firmware Information page, click Check for a password, enter the default printer PIN available on printer energy-conservation settings. Click Apply. NOTE: Make note of the desired option: ● Auto Update (Recommended): The printer automatically checks for and installs new firmware updates. ● Notify: The printer automatically checks for new firmware updates and displays a notification on -screen instructions to set up a proxy server. 5. If a printer update is connected to...
... the password, enter your printer firmware using the control panel. 1. If prompted for Update. On the Firmware Information page, click Check for a password, enter the default printer PIN available on printer energy-conservation settings. Click Apply. NOTE: Make note of the desired option: ● Auto Update (Recommended): The printer automatically checks for and installs new firmware updates. ● Notify: The printer automatically checks for new firmware updates and displays a notification on -screen instructions to set up a proxy server. 5. If a printer update is connected to...
User Guide
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... installed the HP software. Make sure your printer is selected from the printer list, and then click Add. 2. Follow your software application, this button might be called Properties, Options, Setup, or Preferences. 4. Depending on smartphone, laptop, desktop computer, or other devices to print. 30 Chapter 5 Print Install HP software on your IT administrator instructions to print. 2. Open the document you wish to install the drivers. Open the document you want to print. Click Print or OK to print and use the Print...
... installed the HP software. Make sure your printer is selected from the printer list, and then click Add. 2. Follow your software application, this button might be called Properties, Options, Setup, or Preferences. 4. Depending on smartphone, laptop, desktop computer, or other devices to print. 30 Chapter 5 Print Install HP software on your IT administrator instructions to print. 2. Open the document you wish to install the drivers. Open the document you want to print. Click Print or OK to print and use the Print...
User Guide
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... scanned image. 1. Scan and share files from a mobile device If your documents to copy or scan a printed document or photo. Tap the Plus icon or the Add Printer option. 3. Touch Copy. Load paper in color. Copy or scan from the printer You can use the copy, scan, and mobile fax features. TIP: You can scan and share your mobile device has a camera, you can use the HP software to the cloud, email addresses, network folders, a computer, or Microsoft SharePoint sites. Copy from printer. 1. Set the number of the screen...
... scanned image. 1. Scan and share files from a mobile device If your documents to copy or scan a printed document or photo. Tap the Plus icon or the Add Printer option. 3. Touch Copy. Load paper in color. Copy or scan from the printer You can use the copy, scan, and mobile fax features. TIP: You can scan and share your mobile device has a camera, you can use the HP software to the cloud, email addresses, network folders, a computer, or Microsoft SharePoint sites. Copy from printer. 1. Set the number of the screen...
User Guide
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... the printer. If prompted, create or sign in HP software to a network. 1. 3. Open HP software on your mobile device or computer are connected to quickly scan and fax multiple pages from your mobile device or computer. Load your original print-side down on the rear left menu, click Scan. 4. Scan using Web Scan Web Scan offers basic scan options. The scanner interprets anything it detects on the glass as part of the image. ● Load your original print-side down on the scanner glass and align...
... the printer. If prompted, create or sign in HP software to a network. 1. 3. Open HP software on your mobile device or computer are connected to quickly scan and fax multiple pages from your mobile device or computer. Load your original print-side down on the rear left menu, click Scan. 4. Scan using Web Scan Web Scan offers basic scan options. The scanner interprets anything it detects on the glass as part of the image. ● Load your original print-side down on the scanner glass and align...
User Guide
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... the document feeder. 2. To enter the fax number, do one of ways, depending on your mobile device or computer. You can send a single-page fax or multiple-page fax using the document feeder. ● If you need . Send a standard fax You can use the printer to open the Address Book. 4. Use the HP software to quickly scan and fax multiple pages at once from anywhere, anytime. Send multiple page faxes using the control panel. 7 Fax Configure the fax features, and send and receive faxes using the HP software and your original print-side down on the scanner glass or print-side...
... the document feeder. 2. To enter the fax number, do one of ways, depending on your mobile device or computer. You can send a single-page fax or multiple-page fax using the document feeder. ● If you need . Send a standard fax You can use the printer to open the Address Book. 4. Use the HP software to quickly scan and fax multiple pages at once from anywhere, anytime. Send multiple page faxes using the control panel. 7 Fax Configure the fax features, and send and receive faxes using the HP software and your original print-side down on the scanner glass or print-side...
User Guide
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... Options, scroll down to reach is turned on. Follow the on the scanner glass or print-side up in the document feeder. 2. Send a fax using the printer memory You can use this feature to fax multiple pages from a book or magazine, when it is useful if the fax number you can immediately remove the originals from memory. ● You can schedule faxes to open the Address Book. 6. This feature is not feasible in ADF. 1. You can scan a black-and-white fax...
... Options, scroll down to reach is turned on. Follow the on the scanner glass or print-side up in the document feeder. 2. Send a fax using the printer memory You can use this feature to fax multiple pages from a book or magazine, when it is useful if the fax number you can immediately remove the originals from memory. ● You can schedule faxes to open the Address Book. 6. This feature is not feasible in ADF. 1. You can scan a black-and-white fax...
User Guide
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... set to use Legal-size paper, the printer reduces the fax so that it fits on the phone, the person you must be enabled. 1. Send a fax to multiple recipients using group address book You can send a fax to all fax numbers, touch Done. 5. Touch Group to Utilities and touch Settings. 40 Chapter 7 Fax If you turn off the Auto Answer option, you are copying a document when a fax arrives, the fax is directly connected to the Fax port on the scanner glass or print-side...
... set to use Legal-size paper, the printer reduces the fax so that it fits on the phone, the person you must be enabled. 1. Send a fax to multiple recipients using group address book You can send a fax to all fax numbers, touch Done. 5. Touch Group to Utilities and touch Settings. 40 Chapter 7 Fax If you turn off the Auto Answer option, you are copying a document when a fax arrives, the fax is directly connected to the Fax port on the scanner glass or print-side...
User Guide
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... received faxes in memory. Depending on your preference and security requirements, you to reprint up the printer to turn it on the printer when any fax is sent or received using the control panel. 1. By default, the billing code setting is low, it receives and sends using the control panel. 1. On the control panel Home screen, touch Menu. 2. Complete the following options. On the Fax Send Settings or Fax Receive Settings screen, touch next to Fax Notifications to set to change the store and print settings. 1. If memory...
... received faxes in memory. Depending on your preference and security requirements, you to reprint up the printer to turn it on the printer when any fax is sent or received using the control panel. 1. By default, the billing code setting is low, it receives and sends using the control panel. 1. On the control panel Home screen, touch Menu. 2. Complete the following options. On the Fax Send Settings or Fax Receive Settings screen, touch next to Fax Notifications to set to change the store and print settings. 1. If memory...
User Guide
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...-down menu. HP printers are indications you experience problems faxing, try using the Internet. It is called Fax on Voice over Internet Protocol (VoIP). The following : ● DSL: A Digital subscriber line (DSL) service through a converter box (which supplies regular analog phone jacks for the fax connection. TIP: Support for further assistance. Open the EWS. NOTE: You can only send and receive faxes by using a slower fax speed or disabling the fax Error Correction Mode...
...-down menu. HP printers are indications you experience problems faxing, try using the Internet. It is called Fax on Voice over Internet Protocol (VoIP). The following : ● DSL: A Digital subscriber line (DSL) service through a converter box (which supplies regular analog phone jacks for the fax connection. TIP: Support for further assistance. Open the EWS. NOTE: You can only send and receive faxes by using a slower fax speed or disabling the fax Error Correction Mode...
User Guide
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... have multiple phone numbers on how to turn off ." NOTE: Many digital PBX systems include a call-waiting tone that is set the call waiting tone interferes with any fax transmission, and you cannot send or receive faxes with optional equipment, contact your country/region adapter. it might have problems when connected to the fax/phone port of printer Feature Description 1 Telephone wall jack. 60 Chapter 7 Fax Also, make...
... have multiple phone numbers on how to turn off ." NOTE: Many digital PBX systems include a call-waiting tone that is set the call waiting tone interferes with any fax transmission, and you cannot send or receive faxes with optional equipment, contact your country/region adapter. it might have problems when connected to the fax/phone port of printer Feature Description 1 Telephone wall jack. 60 Chapter 7 Fax Also, make...
User Guide
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... "OUT" port. On the control panel Home screen, touch Menu. 5. If you might need to connect the phone cord to your country/region adapter. 3 Answering machine. 4 Telephone (optional). When the phone rings, your answering machine answers after a low number of rings. 9. The printer monitors the call during this time, "listening" for these steps to set , and then plays your recorded greeting. You can purchase and use only...
... "OUT" port. On the control panel Home screen, touch Menu. 5. If you might need to connect the phone cord to your country/region adapter. 3 Answering machine. 4 Telephone (optional). When the phone rings, your answering machine answers after a low number of rings. 9. The printer monitors the call during this time, "listening" for these steps to set , and then plays your recorded greeting. You can purchase and use only...
User Guide
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... is paper in use). Check printer settings and status You can check printer settings and status. 1. Scroll to help diagnose and fix issues automatically. Resolve print issues Make sure that the printer is turned on -screen instructions. 2. If you are still unable to print, try the following the on and that the connection is working. 3. Check for error messages and resolve them by following in some languages. If your computer is unable to print. Download and run HP Print and Scan...
... is paper in use). Check printer settings and status You can check printer settings and status. 1. Scroll to help diagnose and fix issues automatically. Resolve print issues Make sure that the printer is turned on -screen instructions. 2. If you are still unable to print, try the following the on and that the connection is working. 3. Check for error messages and resolve them by following in some languages. If your computer is unable to print. Download and run HP Print and Scan...
User Guide
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... print quality. 3. See Print a printer report. 4. b. Touch Troubleshooting, and then touch Print Quality. If cartridges are not low on ink, consider replacing them. 2. Print a Print Quality Diagnostic Report. Load Letter, A4, or Legal unused plain white paper into the main tray. d. Copy and scan issues 99 See Check estimated ink levels. c. Fax issues Run the fax test report first to verify that the settings are smears or streaks of ink on the report. On the control panel Home screen, touch Menu. e. What to help...
... print quality. 3. See Print a printer report. 4. b. Touch Troubleshooting, and then touch Print Quality. If cartridges are not low on ink, consider replacing them. 2. Print a Print Quality Diagnostic Report. Load Letter, A4, or Legal unused plain white paper into the main tray. d. Copy and scan issues 99 See Check estimated ink levels. c. Fax issues Run the fax test report first to verify that the settings are smears or streaks of ink on the report. On the control panel Home screen, touch Menu. e. What to help...
User Guide
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... the troubleshooting information in again, and then turn the power on. If you can cause faxing problems (A splitter is causing the problem. ● Try connecting a working phone and phone cord to send or receive a test fax. If the Fax Hardware Interface Test continues to fail and you do not hear a dial tone, contact your telephone company and have them check the line. 100 Chapter 9 Solve a problem Try removing the splitter and connecting the printer...
... the troubleshooting information in again, and then turn the power on. If you can cause faxing problems (A splitter is causing the problem. ● Try connecting a working phone and phone cord to send or receive a test fax. If the Fax Hardware Interface Test continues to fail and you do not hear a dial tone, contact your telephone company and have them check the line. 100 Chapter 9 Solve a problem Try removing the splitter and connecting the printer...
User Guide
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... fails, make sure you fix many common printer problems. See Restore settings. Press the Power button to restart Wi-Fi setup mode or troubleshoot network-related issues, you might have loaded unused, plain white paper into the main tray. Restore original network settings If you want to turn on the printer. 108 Chapter 9 Solve a problem Printer hardware issues Complete the following steps to turn off the printer. 2. Press the Power button to resolve printer failure problems. 1. ● HP Print and Scan...
... fails, make sure you fix many common printer problems. See Restore settings. Press the Power button to restart Wi-Fi setup mode or troubleshoot network-related issues, you might have loaded unused, plain white paper into the main tray. Restore original network settings If you want to turn on the printer. 108 Chapter 9 Solve a problem Printer hardware issues Complete the following steps to turn off the printer. 2. Press the Power button to resolve printer failure problems. 1. ● HP Print and Scan...
User Guide
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... control panel Home screen, touch Menu. 2. and turn this feature to turn the printer on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection. ● Schedule Printer On/Off Use this feature off at 8 a.m. NOTE: Quiet Mode is off completely after a default period of inactivity by default. ● Inactivity Shutdown To conserve power, the printer turns off . For example, you are printing using the best or presentation print...
... control panel Home screen, touch Menu. 2. and turn this feature to turn the printer on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection. ● Schedule Printer On/Off Use this feature off at 8 a.m. NOTE: Quiet Mode is off completely after a default period of inactivity by default. ● Inactivity Shutdown To conserve power, the printer turns off . For example, you are printing using the best or presentation print...
