Reference Guide
Page 1
... check the following the instructions on . Touch Wireless Setup Wizard, and then follow the on wireless: 1. Solution Set up a wireless connection By following solutions. English HP OfficeJet Pro 9020 series Reference Guide Follow the instructions in the poster to a network. Touch (Wireless) > (Settings) > Wireless Settings. 3. Touch Wireless to a wireless connection Learn more information, visit the HP Wireless Printing Center (www.hp.com/go /usbtowifi Convert from a USB connection to turn it on the printer control panel and installing the HP printer software or the HP...
... check the following the instructions on . Touch Wireless Setup Wizard, and then follow the on wireless: 1. Solution Set up a wireless connection By following solutions. English HP OfficeJet Pro 9020 series Reference Guide Follow the instructions in the poster to a network. Touch (Wireless) > (Settings) > Wireless Settings. 3. Touch Wireless to a wireless connection Learn more information, visit the HP Wireless Printing Center (www.hp.com/go /usbtowifi Convert from a USB connection to turn it on the printer control panel and installing the HP printer software or the HP...
User Guide
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...the printer for wireless communication. Access to the apps for planning purposes only. If the network connection of the printer has not been set up fax, send fax, or reprint received fax. HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or view the printer email address. Wireless: Displays wireless status and menu options. NOTE: Ink level alerts and indicators provide estimates for your printer is connected to the the network status screen. Paper Setup: Displays the paper size and type settings for...
...the printer for wireless communication. Access to the apps for planning purposes only. If the network connection of the printer has not been set up fax, send fax, or reprint received fax. HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint settings, or view the printer email address. Wireless: Displays wireless status and menu options. NOTE: Ink level alerts and indicators provide estimates for your printer is connected to the the network status screen. Paper Setup: Displays the paper size and type settings for...
User Guide
Page 21
... Fax Set up HP Digital Filing To set up Scan to Network Folder, the HP software automatically saves the configurations to the printer. To set up to Network Folder Wizard option is not available, use these folders. NOTE: If the Scan to 10 destination folders for each printer. On the last screen of the Scan to Network Folder Wizard, make sure the folder preferences are using the EWS, see the documentation for these steps to Network Folder. 3. You cannot create a folder from the printer software (Windows...
... Fax Set up HP Digital Filing To set up Scan to Network Folder, the HP software automatically saves the configurations to the printer. To set up to Network Folder Wizard option is not available, use these folders. NOTE: If the Scan to 10 destination folders for each printer. On the last screen of the Scan to Network Folder Wizard, make sure the folder preferences are using the EWS, see the documentation for these steps to Network Folder. 3. You cannot create a folder from the printer software (Windows...
User Guide
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... touch Start Scan. Load your original print-side down on the last screen of being saved. Open the embedded web server (EWS). After you click Finish, the EWS is working correctly. Load your computer's default web browser. When you have set up in the document feeder. 2. NOTE: After you want to make sure the configuration is displayed in the document feeder. Click Set up HP Digital Fax from either Digital Fax to Network Folder Status or Digital Fax to Network Folder 1. Click Print, Scan & Fax...
... touch Start Scan. Load your original print-side down on the last screen of being saved. Open the embedded web server (EWS). After you click Finish, the EWS is working correctly. Load your computer's default web browser. When you have set up in the document feeder. 2. NOTE: After you want to make sure the configuration is displayed in the document feeder. Click Set up HP Digital Fax from either Digital Fax to Network Folder Status or Digital Fax to Network Folder 1. Click Print, Scan & Fax...
User Guide
Page 48
... Printer Updates Now. To update the printer using the printer control panel 1. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions to set up a proxy server. NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. If you do not have the details, contact your network uses proxy settings, follow the onscreen instructions. To update the printer using the embedded web server 1. Touch Check for updates NOTE: The default setting of the screen to open...
... Printer Updates Now. To update the printer using the printer control panel 1. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions to set up a proxy server. NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. If you do not have the details, contact your network uses proxy settings, follow the onscreen instructions. To update the printer using the embedded web server 1. Touch Check for updates NOTE: The default setting of the screen to open...
User Guide
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... the app list. Then HP Smart will automatically detect the printer. Some features might not be available with all languages. Connect to your printer ▲ Make sure that your device, go /hpsmartwin-help from the HP Smart app . To open the HP Smart app on your device is supported on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart app, Scan using HP Smart for printing, scanning, accessing printer features, and troubleshooting issues...
... the app list. Then HP Smart will automatically detect the printer. Some features might not be available with all languages. Connect to your printer ▲ Make sure that your device, go /hpsmartwin-help from the HP Smart app . To open the HP Smart app on your device is supported on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart app, Scan using HP Smart for printing, scanning, accessing printer features, and troubleshooting issues...
User Guide
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... menu. 1. Click Add + to begin printing. When you complete printer setup, use the HP Smart app to load the correct paper in the input tray and set up the printer on the printer control panel. This will install the available print, scan, or fax drivers for HP AirPrint-compatible printers and Mac computers with macOS and OS X 10.7 (Lion) and later. These instructions let you want to change the paper size, be sure to monitor ink levels and printer...
... menu. 1. Click Add + to begin printing. When you complete printer setup, use the HP Smart app to load the correct paper in the input tray and set up the printer on the printer control panel. This will install the available print, scan, or fax drivers for HP AirPrint-compatible printers and Mac computers with macOS and OS X 10.7 (Lion) and later. These instructions let you want to change the paper size, be sure to monitor ink levels and printer...
User Guide
Page 61
... service or repairs required as a result of using a non-HP supply will be covered under warranty. For more information. ● Use Original HP cartridges. Upon loading paper in input tray, you are designed and tested with (the Power button) to allow the printer to www.hp.com/go/anticounterfeit. ● Install both the black and color cartridges correctly. All the paper in the input tray properly, and set the media size and media type from...
... service or repairs required as a result of using a non-HP supply will be covered under warranty. For more information. ● Use Original HP cartridges. Upon loading paper in input tray, you are designed and tested with (the Power button) to allow the printer to www.hp.com/go/anticounterfeit. ● Install both the black and color cartridges correctly. All the paper in the input tray properly, and set the media size and media type from...
User Guide
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... Start Scan. Load your computer name. 4. Scan You can scan documents, photos, and other paper types, and send them to a variety of destinations, such as editable text ● Create a new scan shortcut (Windows) ● Change scan settings (Windows) Scan to a computer Before scanning to a computer, make sure the printer has already connected to the computer before scanning. 1. When scanning a borderless original, use the HP printer software to enable it again. 60 Chapter 3 Copy and scan ENWW Touch Scan from the printer control panel Please make sure...
... Start Scan. Load your computer name. 4. Scan You can scan documents, photos, and other paper types, and send them to a variety of destinations, such as editable text ● Create a new scan shortcut (Windows) ● Change scan settings (Windows) Scan to a computer Before scanning to a computer, make sure the printer has already connected to the computer before scanning. 1. When scanning a borderless original, use the HP printer software to enable it again. 60 Chapter 3 Copy and scan ENWW Touch Scan from the printer control panel Please make sure...
User Guide
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... also use the HP printer software to a memory device You can damage the files on the scanner glass or print-side up in the document feeder. 2. NOTE: The printer does not support encrypted USB flash drives. Make changes to review and modify basic settings. Touch Start Scan . Scan to scan documents into editable text. You can make adjustments to a USB flash drive from the printer control panel 1. Insert a USB flash drive. 3. 1. Click Print, Scan & Fax , and then click Scan . 3. For more information, see Open the HP printer software (Windows). 3. This can scan directly...
... also use the HP printer software to a memory device You can damage the files on the scanner glass or print-side up in the document feeder. 2. NOTE: The printer does not support encrypted USB flash drives. Make changes to review and modify basic settings. Touch Start Scan . Scan to scan documents into editable text. You can make adjustments to a USB flash drive from the printer control panel 1. Insert a USB flash drive. 3. 1. Click Print, Scan & Fax , and then click Scan . 3. For more information, see Open the HP printer software (Windows). 3. This can scan directly...
User Guide
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... settings. Load your scan type by touching Photo or Document. 6. Select the type of the Scan dialog box to modify, and follow the onscreen prompts. ● Auto-login ● Store Email ● Remove from HP printer software (Windows) 1. NOTE: The initial screen allows you want to -Email app. 2. Click the More link at the top right corner of scan you to email from list ● Change PIN ● Delete Account 64 Chapter 3 Copy and scan...
... settings. Load your scan type by touching Photo or Document. 6. Select the type of the Scan dialog box to modify, and follow the onscreen prompts. ● Auto-login ● Store Email ● Remove from HP printer software (Windows) 1. NOTE: The initial screen allows you want to -Email app. 2. Click the More link at the top right corner of scan you to email from list ● Change PIN ● Delete Account 64 Chapter 3 Copy and scan...
User Guide
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... settings. Open the HP printer software. Click Scan a Document or Photo . 5. Click each section. Load your original print-side down on which to base your own scan shortcut to regularly scan and save photos in the top right corner of the original, select a plain text format, such as Text (.txt) or TXT. For example, if you are creating a new shortcut for photos, choose either for a singular use permanently. Change...
... settings. Open the HP printer software. Click Scan a Document or Photo . 5. Click each section. Load your original print-side down on which to base your own scan shortcut to regularly scan and save photos in the top right corner of the original, select a plain text format, such as Text (.txt) or TXT. For example, if you are creating a new shortcut for photos, choose either for a singular use permanently. Change...
User Guide
Page 81
... dial tone, enter the number by the calling card service. Your fax is set to hear a dial tone. Send a fax using printer memory You can scan a black-and-white fax into memory and then send the fax from the document feeder tray or scanner glass. Ensure that might start sending fax tones too soon and cause your calling card. From the printer control panel display, touch Fax . Touch Setup , and then touch Preferences . Load your original print-side down on the scanner glass or print-side up in the document feeder. 2. The printer scans...
... dial tone, enter the number by the calling card service. Your fax is set to hear a dial tone. Send a fax using printer memory You can scan a black-and-white fax into memory and then send the fax from the document feeder tray or scanner glass. Ensure that might start sending fax tones too soon and cause your calling card. From the printer control panel display, touch Fax . Touch Setup , and then touch Preferences . Load your original print-side down on the scanner glass or print-side up in the document feeder. 2. The printer scans...
User Guide
Page 97
... subscribe to a low cost phone service that your connection to the port labeled on the back of the printer. ENWW Fax on Voice over Internet Protocol (VoIP). This method is called Fax on Voice over Internet Protocol 91 If you cannot send and receive color faxes. NOTE: You can only send and receive faxes by using a slower fax speed or disabling the fax error-correction mode (ECM). However, if you turn off ECM...
... subscribe to a low cost phone service that your connection to the port labeled on the back of the printer. ENWW Fax on Voice over Internet Protocol (VoIP). This method is called Fax on Voice over Internet Protocol 91 If you cannot send and receive color faxes. NOTE: You can only send and receive faxes by using a slower fax speed or disabling the fax error-correction mode (ECM). However, if you turn off ECM...
User Guide
Page 107
... specific phone equipment. Case D: Fax with a different ring pattern, set up the printer as described in your home or office. To set up the printer with the printer. ENWW Additional fax setup 101 Obtain a DSL filter from the DSL filter to obtain additional phone cords for an outside line before dialing the fax number. ● You might need to connect the phone cord to the correct switch type for instructions...
... specific phone equipment. Case D: Fax with a different ring pattern, set up the printer as described in your home or office. To set up the printer with the printer. ENWW Additional fax setup 101 Obtain a DSL filter from the DSL filter to obtain additional phone cords for an outside line before dialing the fax number. ● You might need to connect the phone cord to the correct switch type for instructions...
User Guide
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...: ENWW Additional fax setup 117 If you encounter problems setting up your answering machine can record a voice message. The printer monitors the call during this means you use the same phone line for fax calls. If incoming fax tones are no fax tones, the printer stops monitoring the line and your fax. this time, "listening" for further assistance. Since your computer has two phone ports, set up the printer as shown in...
...: ENWW Additional fax setup 117 If you encounter problems setting up your answering machine can record a voice message. The printer monitors the call during this means you use the same phone line for fax calls. If incoming fax tones are no fax tones, the printer stops monitoring the line and your fax. this time, "listening" for further assistance. Since your computer has two phone ports, set up the printer as shown in...
User Guide
Page 125
... port ● Checks for a dial tone ● Checks for further assistance. The printer displays the status of the printer and to open the Dashboard, and then touch ( Setup ). 4. A blank or incorrect fax setting can test your local service provider or vendor for an active phone line ● Tests the status of your phone line connection The printer prints a report with optional equipment, contact your fax setup to check the status of the test on how to the printer ● Checks that full-size paper is set...
... port ● Checks for a dial tone ● Checks for further assistance. The printer displays the status of the printer and to open the Dashboard, and then touch ( Setup ). 4. A blank or incorrect fax setting can test your local service provider or vendor for an active phone line ● Tests the status of your phone line connection The printer prints a report with optional equipment, contact your fax setup to check the status of the test on how to the printer ● Checks that full-size paper is set...
User Guide
Page 177
... are using original HP cartridges. 2. Open the HP printer software. For more information, see Open the HP printer software (Windows). c. Follow the onscreen instructions. 7. Align the printhead. The printer prints an alignment sheet. 5. c. Click Print Diagnostic Information on ink. b. Open the HP printer software. Go to access the Printer Toolbox. To improve print quality from the printer software NOTE: Aligning the printhead ensures the high-quality output. Make sure you are not low on the Device Reports tab to print a diagnostics page. 6. ENWW Get help...
... are using original HP cartridges. 2. Open the HP printer software. For more information, see Open the HP printer software (Windows). c. Follow the onscreen instructions. 7. Align the printhead. The printer prints an alignment sheet. 5. c. Click Print Diagnostic Information on ink. b. Open the HP printer software. Go to access the Printer Toolbox. To improve print quality from the printer software NOTE: Aligning the printhead ensures the high-quality output. Make sure you are not low on the Device Reports tab to print a diagnostics page. 6. ENWW Get help...
User Guide
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Align the printhead. b. Touch Printer Maintenance , touch Align Printhead, and then follow the onscreen instructions. 7. Print a diagnostics page if the cartridges are low on ink. Touch Print Quality Report. 6. c. Copy and scan issues Choose one of the following troubleshooting options. ● Use an HP online troubleshooting tool to solve your country/region, and then click All HP Contacts for information on ink, consider replacing them. 4. Review the blue, magenta, yellow, and black boxes on ink. If...
Align the printhead. b. Touch Printer Maintenance , touch Align Printhead, and then follow the onscreen instructions. 7. Print a diagnostics page if the cartridges are low on ink. Touch Print Quality Report. 6. c. Copy and scan issues Choose one of the following troubleshooting options. ● Use an HP online troubleshooting tool to solve your country/region, and then click All HP Contacts for information on ink, consider replacing them. 4. Review the blue, magenta, yellow, and black boxes on ink. If...
User Guide
Page 222
... 87 phone, fax from receive 78 send, 74 power troubleshoot 182 power input, locating 8 print diagnostic page 184 double-sided 51 fax logs 93 fax reports 92 faxes 79 last fax details 94 troubleshoot 182 print quality clean page smear 189 print quality report 184 printer control panel locating 6 network settings 143 send faxes 73 printer software (Windows) about 149 opening 43, 149 printer status report information on 184 printhead 189 clean 190 printhead, align 189 pulse dialing 88 R radio interference regulatory information 203 rear access panel illustration 8 receive faxes auto answer mode 86...
... 87 phone, fax from receive 78 send, 74 power troubleshoot 182 power input, locating 8 print diagnostic page 184 double-sided 51 fax logs 93 fax reports 92 faxes 79 last fax details 94 troubleshoot 182 print quality clean page smear 189 print quality report 184 printer control panel locating 6 network settings 143 send faxes 73 printer software (Windows) about 149 opening 43, 149 printer status report information on 184 printhead 189 clean 190 printhead, align 189 pulse dialing 88 R radio interference regulatory information 203 rear access panel illustration 8 receive faxes auto answer mode 86...