User Guide
Page 4
... document feeder ...27 Set up and use accessories ...28 Install and use Tray 2 ...28 Work with trays ...28 Update the printer ...29 Open the HP printer software (Windows) ...30 Turn the printer off ...31 3 Print ...32 Print documents ...32 Print brochures ...33 Print on envelopes ...34 Print photos ...35 Print on special and custom-size paper ...36 Print on both sides (duplexing) ...38 Print from mobile device ...38 Print with AirPrint™ ...39 Tips for successful printing ...39 4 Copy and scan ...42 Copy ...42 Scan ...42 Scan to a computer ...43 Scan to a memory device ...44 Scan...
... document feeder ...27 Set up and use accessories ...28 Install and use Tray 2 ...28 Work with trays ...28 Update the printer ...29 Open the HP printer software (Windows) ...30 Turn the printer off ...31 3 Print ...32 Print documents ...32 Print brochures ...33 Print on envelopes ...34 Print photos ...35 Print on special and custom-size paper ...36 Print on both sides (duplexing) ...38 Print from mobile device ...38 Print with AirPrint™ ...39 Tips for successful printing ...39 4 Copy and scan ...42 Copy ...42 Scan ...42 Scan to a computer ...43 Scan to a memory device ...44 Scan...
User Guide
Page 7
... printer on your wireless network 101 Change the connection type ...101 Test the wireless connection ...102 Turn on or off the wireless capability of the printer 102 Change network settings ...102 Use Wi-Fi Direct ...104 9 Printer management tools ...107 Toolbox (Windows) ...107 HP Utility (OS X) ...107 Embedded web server ...107 About cookies ...108 Open the embedded web server ...108 Embedded web server cannot be opened 109 Restrict Color ...109 HP Web Jetadmin software ...110 10 Solve a problem ...111 Jams and paper-feed issues ...111 Clear a paper jam...
... printer on your wireless network 101 Change the connection type ...101 Test the wireless connection ...102 Turn on or off the wireless capability of the printer 102 Change network settings ...102 Use Wi-Fi Direct ...104 9 Printer management tools ...107 Toolbox (Windows) ...107 HP Utility (OS X) ...107 Embedded web server ...107 About cookies ...108 Open the embedded web server ...108 Embedded web server cannot be opened 109 Restrict Color ...109 HP Web Jetadmin software ...110 10 Solve a problem ...111 Jams and paper-feed issues ...111 Clear a paper jam...
User Guide
Page 27
.... Look for on network traffic and connection speed. HP recommends plain papers with the ColorLok logo for papers with the ColorLok logo in the background. Look for printing everyday documents. Use HP paper for the email message. 7. Near Field Communication (NFC) With Near Field Communication (NFC), you might take some time, depending on the printer control panel, and then touch your mobile device to the printer. If a local version...
.... Look for on network traffic and connection speed. HP recommends plain papers with the ColorLok logo for papers with the ColorLok logo in the background. Look for printing everyday documents. Use HP paper for the email message. 7. Near Field Communication (NFC) With Near Field Communication (NFC), you might take some time, depending on the printer control panel, and then touch your mobile device to the printer. If a local version...
User Guide
Page 47
... Paper/Quality tab. 6. a. Open the HP printer software. Make sure your printer is selected. 4. b. To set up menu. To print on special or custom-size paper (Windows) NOTE: Before you want to print from the Paper Size drop-down list. On the Paper/Quality tab, click the Custom button. 5. From the File menu in the input tray and set the paper size on custom-size paper, you change the paper size, be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Select any other print settings...
... Paper/Quality tab. 6. a. Open the HP printer software. Make sure your printer is selected. 4. b. To set up menu. To print on special or custom-size paper (Windows) NOTE: Before you want to print from the Paper Size drop-down list. On the Paper/Quality tab, click the Custom button. 5. From the File menu in the input tray and set the paper size on custom-size paper, you change the paper size, be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. Select any other print settings...
User Guide
Page 50
... set all the options with a single click. Make sure the guides do not bend the paper in the tray. ● Adjust the paper-length guide in the HP printer software. To open the HP printer software, see Replace the cartridges. ● Check the estimated ink levels in the cartridges to make sure there is loaded in the input tray to set the correct media size and media type. To use printing shortcut to save time setting printing preferences. A printing shortcut stores the setting values that paper loaded...
... set all the options with a single click. Make sure the guides do not bend the paper in the tray. ● Adjust the paper-length guide in the HP printer software. To open the HP printer software, see Replace the cartridges. ● Check the estimated ink levels in the cartridges to make sure there is loaded in the input tray to set the correct media size and media type. To use printing shortcut to save time setting printing preferences. A printing shortcut stores the setting values that paper loaded...
User Guide
Page 53
... turned on the scanner glass or print-side up in the document feeder. 2. If you are using network connection, follow these instructions if the feature has been disabled, and you can use the HP printer software to scan documents into editable text. Open the HP printer software. If Show Viewer After Scan is enabled by default and cannot be running prior to scanning. Scan to a computer Before scanning to a computer, make adjustments to the scanned image in the preview screen. Select the type...
... turned on the scanner glass or print-side up in the document feeder. 2. If you are using network connection, follow these instructions if the feature has been disabled, and you can use the HP printer software to scan documents into editable text. Open the HP printer software. If Show Viewer After Scan is enabled by default and cannot be running prior to scanning. Scan to a computer Before scanning to a computer, make adjustments to the scanned image in the preview screen. Select the type...
User Guide
Page 58
... hard disk. 3. Select Save as Editable Text (OCR) and click Scan . Load your scanning device and the scan settings preset. 4. HP Scan is selected, you must install the HP printer software. 3. Click the More link at the top level of your original print-side down on the scanner glass or print-side up in the document feeder. 2. I want to complete the scan. 5. Click the Scan tab. 4. To scan a document to editable text (Windows) You can make adjustments to the scanned image...
... hard disk. 3. Select Save as Editable Text (OCR) and click Scan . Load your scanning device and the scan settings preset. 4. HP Scan is selected, you must install the HP printer software. 3. Click the More link at the top level of your original print-side down on the scanner glass or print-side up in the document feeder. 2. I want to complete the scan. 5. Click the Scan tab. 4. To scan a document to editable text (Windows) You can make adjustments to the scanned image...
User Guide
Page 77
... set to send and receive faxes with your printer by using a slower fax speed or disabling the fax error-correction mode (ECM). This means that your connection to the port labeled "1-LINE" on the control panel display after each fax you might be compatible with all digital service lines or providers, in your telephone company. If you can also manually print system reports as required; NOTE: If the reports are not legible, you experience problems faxing, try using...
... set to send and receive faxes with your printer by using a slower fax speed or disabling the fax error-correction mode (ECM). This means that your connection to the port labeled "1-LINE" on the control panel display after each fax you might be compatible with all digital service lines or providers, in your telephone company. If you can also manually print system reports as required; NOTE: If the reports are not legible, you experience problems faxing, try using...
User Guide
Page 85
... multiple phone numbers on one port for telephone and Group 3 fax and another port for multiple purposes. For example, you encounter problems setting up the printer with your PBX phone system for instructions on how to turn off ." ENWW Additional fax setup 75 If you might need to connect the phone cord to your ISDN converter, try using a PBX phone system, set up the printer with optional equipment, contact your DSL provider. 2. Connect...
... multiple phone numbers on one port for telephone and Group 3 fax and another port for multiple purposes. For example, you encounter problems setting up the printer with your PBX phone system for instructions on how to turn off ." ENWW Additional fax setup 75 If you might need to connect the phone cord to your ISDN converter, try using a PBX phone system, set up the printer with optional equipment, contact your DSL provider. 2. Connect...
User Guide
Page 98
.... 6. Run a fax test. The printer monitors the call during this time, "listening" for telephone, fax, and have a computer DSL modem, follow these instructions to the maximum number of rings supported by country/region. 9. If you encounter problems setting up the printer with optional equipment, contact your answering machine, and you do not connect your answering machine directly to your country/region adapter. 3. NOTE: Phones in other...
.... 6. Run a fax test. The printer monitors the call during this time, "listening" for telephone, fax, and have a computer DSL modem, follow these instructions to the maximum number of rings supported by country/region. 9. If you encounter problems setting up the printer with optional equipment, contact your answering machine, and you do not connect your answering machine directly to your country/region adapter. 3. NOTE: Phones in other...
User Guide
Page 100
... encounter problems setting up the printer with the results of the test on the display and prints a report. 6. Test fax setup You can cause problems faxing. ● If the test fails, review the report for an active phone line ● Tests the status of your modem software, the printer cannot receive faxes. 6. From the top of the printer and to make sure it is set up correctly for faxing. If you do not turn off the Auto Answer setting. 7. The test...
... encounter problems setting up the printer with the results of the test on the display and prints a report. 6. Test fax setup You can cause problems faxing. ● If the test fails, review the report for an active phone line ● Tests the status of your modem software, the printer cannot receive faxes. 6. From the top of the printer and to make sure it is set up correctly for faxing. If you do not turn off the Auto Answer setting. 7. The test...
User Guide
Page 121
... to the printhead, clear paper jams as soon as possible. ENWW Jams and paper-feed issues 111 This section contains the following topics: ● Jams and paper-feed issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Understand printer reports ● Solve problems using one of the support services listed in HP support to obtain assistance. 10...
... to the printhead, clear paper jams as soon as possible. ENWW Jams and paper-feed issues 111 This section contains the following topics: ● Jams and paper-feed issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Understand printer reports ● Solve problems using one of the support services listed in HP support to obtain assistance. 10...
User Guide
Page 133
... or offline a. Click the Open Print Queue button. Click a print job to manage the print job: ● Delete: Cancel the selected print job. ● Hold: Pause the selected print job. ● Resume: Continue a paused print job. ● Pause Printer: Pause all print jobs in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn off using the printer again. Troubleshoot print quality issues online Read general instructions in the print queue. Check the estimated ink levels to turn on ink...
... or offline a. Click the Open Print Queue button. Click a print job to manage the print job: ● Delete: Cancel the selected print job. ● Hold: Pause the selected print job. ● Resume: Continue a paused print job. ● Pause Printer: Pause all print jobs in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn off using the printer again. Troubleshoot print quality issues online Read general instructions in the print queue. Check the estimated ink levels to turn on ink...
User Guide
Page 134
... printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). Load letter, A4, or legal unused plain white paper into the input tray. c. Touch Reports . If you are seeing streaks in the color and black boxes, or no ink in portions of the screen to open the Dashboard, and then touch ( Setup ). b. In the printer software, click Print, Scan, & Fax...
... printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ). Load letter, A4, or legal unused plain white paper into the input tray. c. Touch Reports . If you are seeing streaks in the color and black boxes, or no ink in portions of the screen to open the Dashboard, and then touch ( Setup ). b. In the printer software, click Print, Scan, & Fax...
User Guide
Page 135
... hard disk. Touch Printer Maintenance , select Clean Printhead, and then follow the onscreen instructions. Check the estimated ink levels to determine if the cartridges are low on ink. 4. Consider replacing the print cartridges if they are printing on calling for information on is located in the HP folder in the Print dialog. 3. For best print quality, use high quality HP paper, or papers that can help you are low on ink. To align the printhead from the printer display...
... hard disk. Touch Printer Maintenance , select Clean Printhead, and then follow the onscreen instructions. Check the estimated ink levels to determine if the cartridges are low on ink. 4. Consider replacing the print cartridges if they are printing on calling for information on is located in the HP folder in the Print dialog. 3. For best print quality, use high quality HP paper, or papers that can help you are low on ink. To align the printhead from the printer display...
User Guide
Page 137
... fax setup on the display and prints a report. 4. For more detailed information, check the report to see if there is loaded in the report are installed and that full-size paper is a problem with your fax setup. The printer displays the status of phone cord is connected to see which part of your phone line connection ● Checks for copy and scan success Fax issues Run the fax test report first to the printer ● Checks that the settings are low quality. ENWW Fax issues 127 Make...
... fax setup on the display and prints a report. 4. For more detailed information, check the report to see if there is loaded in the report are installed and that full-size paper is a problem with your fax setup. The printer displays the status of phone cord is connected to see which part of your phone line connection ● Checks for copy and scan success Fax issues Run the fax test report first to the printer ● Checks that the settings are low quality. ENWW Fax issues 127 Make...
User Guide
Page 152
... Open the HP printer software (Windows) or Open the embedded web server. To access the software or EWS, see Load paper. 2. Touch Printer Maintenance . 3. NOTE: Cleaning uses ink, so clean the printhead only when necessary. A message appears stating that the settings will be generated in the process. From the printer control panel, touch or swipe down the tab at the top of the screen to the original factory settings: ● Copy ● Scan ● Fax ● Photo ● Network ● Web Services ● Printer Setup...
... Open the HP printer software (Windows) or Open the embedded web server. To access the software or EWS, see Load paper. 2. Touch Printer Maintenance . 3. NOTE: Cleaning uses ink, so clean the printhead only when necessary. A message appears stating that the settings will be generated in the process. From the printer control panel, touch or swipe down the tab at the top of the screen to the original factory settings: ● Copy ● Scan ● Fax ● Photo ● Network ● Web Services ● Printer Setup...
User Guide
Page 173
... fax 57 blocking numbers 59 confirmation reports 68 dial tone test, failed 130 dial type, setting 65 distinctive ringing setup (parallel phone systems) 75 distinctive ringing, change 64 parallel phone systems 75 document feeder clean 140 feeding problems, troubleshoot 140 load originals 27 double-sided printing 38 DSL, fax setup with fax and voice mail (parallel phone systems) 88 distinctive ringing change pattern 64 ENWW Index 163 See error correction mode edit text in OCR program 48 embedded web server about 107 opening 108 troubleshoot, cannot be opened...
... fax 57 blocking numbers 59 confirmation reports 68 dial tone test, failed 130 dial type, setting 65 distinctive ringing setup (parallel phone systems) 75 distinctive ringing, change 64 parallel phone systems 75 document feeder clean 140 feeding problems, troubleshoot 140 load originals 27 double-sided printing 38 DSL, fax setup with fax and voice mail (parallel phone systems) 88 distinctive ringing change pattern 64 ENWW Index 163 See error correction mode edit text in OCR program 48 embedded web server about 107 opening 108 troubleshoot, cannot be opened...
User Guide
Page 175
...7 print diagnostic page 138 double-sided 38 fax logs 69 fax reports 67 faxes 57 last fax details 69 troubleshoot 136 Print brochures print 33 print quality clean page smear 141 print quality report 138 printer control panel locating 5 network settings 102 send faxes 53 printer software (Windows) about 107 opening 30, 107 printer status report information on 137 printhead 141 clean 142 printhead, align 141 pulse dialing 65 R radio interference regulatory information 153 rear access panel illustration 7 receive faxes auto answer mode 64 automatically 56 blocking numbers 59 forwarding 58 manually...
...7 print diagnostic page 138 double-sided 38 fax logs 69 fax reports 67 faxes 57 last fax details 69 troubleshoot 136 Print brochures print 33 print quality clean page smear 141 print quality report 138 printer control panel locating 5 network settings 102 send faxes 53 printer software (Windows) about 107 opening 30, 107 printer status report information on 137 printhead 141 clean 142 printhead, align 141 pulse dialing 65 R radio interference regulatory information 153 rear access panel illustration 7 receive faxes auto answer mode 64 automatically 56 blocking numbers 59 forwarding 58 manually...
Getting Started Guide
Page 1
... a network. Set up wireless connection By following : •• Touch Wireless to make a wireless connection. Use the Wireless Setup Wizard to turn on the printer control panel and installing the HP printer software or HP Smart app, you selected the IT or advanced setup option, visit hp.com/go /wifidirectprinting). On the printer control panel display, touch or swipe down the tab at the top of the following the instructions on wireless or use the HP printer software CD. To turn it on the Printer Setup Options screen. 2. HP OfficeJet Pro 8740...
... a network. Set up wireless connection By following : •• Touch Wireless to make a wireless connection. Use the Wireless Setup Wizard to turn on the printer control panel and installing the HP printer software or HP Smart app, you selected the IT or advanced setup option, visit hp.com/go /wifidirectprinting). On the printer control panel display, touch or swipe down the tab at the top of the following the instructions on wireless or use the HP printer software CD. To turn it on the Printer Setup Options screen. 2. HP OfficeJet Pro 8740...