User Guide
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... Set up HP ePrint ...37 Use HP ePrint ...38 Remove Web Services ...39 5 Work with ink cartridges ...39 Information on ink cartridges and the printhead 39 Check the estimated ink levels ...40 Replace the ink cartridges ...40 Order ink cartridges ...42 Store printing supplies ...42 Anonymous...wireless network 44 Change the connection type ...45 Test the wireless connection ...47 Change network settings ...47 Use HP wireless direct ...47 7 Printer management tools ...50 Toolbox (Windows) ...50 HP Utility (OS X) ...50 Embedded web server ...51 About cookies ...51 Open the embedded web server ...51...
... Set up HP ePrint ...37 Use HP ePrint ...38 Remove Web Services ...39 5 Work with ink cartridges ...39 Information on ink cartridges and the printhead 39 Check the estimated ink levels ...40 Replace the ink cartridges ...40 Order ink cartridges ...42 Store printing supplies ...42 Anonymous...wireless network 44 Change the connection type ...45 Test the wireless connection ...47 Change network settings ...47 Use HP wireless direct ...47 7 Printer management tools ...50 Toolbox (Windows) ...50 HP Utility (OS X) ...50 Embedded web server ...51 About cookies ...51 Open the embedded web server ...51...
User Guide
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...58 Print quality diagnostic report ...59 Wireless test report ...61 Solve printer problems ...61 Solve printing problems ...62 Solve problems using HP ePrint ...64 Solve network problems ...65 General network troubleshooting ...65 Unable to connect the printer wirelessly 66 Maintain the printer ...67 ...Clean the exterior ...67 Maintain the printhead and ink cartridges 67 Clear paper jams ...68 Clear the print carriage ...73 Reset the printer ...73 Appendix A Technical information ...
...58 Print quality diagnostic report ...59 Wireless test report ...61 Solve printer problems ...61 Solve printing problems ...62 Solve problems using HP ePrint ...64 Solve network problems ...65 General network troubleshooting ...65 Unable to connect the printer wirelessly 66 Maintain the printer ...67 ...Clean the exterior ...67 Maintain the printhead and ink cartridges 67 Clear paper jams ...68 Clear the print carriage ...73 Reset the printer ...73 Appendix A Technical information ...
User Guide
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...are missing. Doing so wastes ink and shortens the life of the paper. ● Save ink and paper when printing web content with HP Smart Print. Optimize Printing Supplies To optimize printing supplies such as ink and paper, try the following topics: ● Front view ●...The draft setting uses less ink. ● Do not clean the printhead unnecessarily. Understand the printer parts This section contains the following : ● Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle. ● Optimize paper usage by printing on both ...
...are missing. Doing so wastes ink and shortens the life of the paper. ● Save ink and paper when printing web content with HP Smart Print. Optimize Printing Supplies To optimize printing supplies such as ink and paper, try the following topics: ● Front view ●...The draft setting uses less ink. ● Do not clean the printhead unnecessarily. Understand the printer parts This section contains the following : ● Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle. ● Optimize paper usage by printing on both ...
User Guide
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Back view 1 Universal serial bus (USB) port 2 Ethernet network port 3 Power input Use the printer control panel This section contains the following topics: ● Overview of time. Printing supplies area 1 Printhead 2 Ink cartridges NOTE: Ink cartridges should be kept in the printer to prevent possible print quality issues or printhead damage. Do not turn the printer off when a cartridge is missing. Avoid removing supplies for extended periods of buttons and lights ● Control panel lights reference 4 Chapter 2 Get started ENWW
Back view 1 Universal serial bus (USB) port 2 Ethernet network port 3 Power input Use the printer control panel This section contains the following topics: ● Overview of time. Printing supplies area 1 Printhead 2 Ink cartridges NOTE: Ink cartridges should be kept in the printer to prevent possible print quality issues or printhead damage. Do not turn the printer off when a cartridge is missing. Avoid removing supplies for extended periods of buttons and lights ● Control panel lights reference 4 Chapter 2 Get started ENWW
User Guide
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...of the printer's wireless connection. Cancel button Cancels a print job or mainentance procedure that is in progress. The HP printer software also provides information about the printhead and ink cartridges, such as the status of buttons and lights The following diagram and related table provides a ...quick reference to Web Services, including HP ePrint. At the bottom light, pressing the button selects the top light and ...
...of the printer's wireless connection. Cancel button Cancels a print job or mainentance procedure that is in progress. The HP printer software also provides information about the printhead and ink cartridges, such as the status of buttons and lights The following diagram and related table provides a ...quick reference to Web Services, including HP ePrint. At the bottom light, pressing the button selects the top light and ...
User Guide
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... control panel 9 Table 2-3 Power button and ink cartridge lights (continued) Light description/Light pattern Explanation and recommended action The printhead is properly installed, and then try to the help message in the HP printer software. Ensure the indicated ink cartridge is missing or faulty. - For more of the ink cartridge lights blink...
... control panel 9 Table 2-3 Power button and ink cartridge lights (continued) Light description/Light pattern Explanation and recommended action The printhead is properly installed, and then try to the help message in the HP printer software. Ensure the indicated ink cartridge is missing or faulty. - For more of the ink cartridge lights blink...
User Guide
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...control panel, press the ( HP ePrint ) button. To find the printer's email address 1. Click Yes to remove Web Services from your printer. 5 Work with ink cartridges This section contains the following topics: ● Information on ink cartridges and the printhead ● Check the estimated .... From the printer control panel, press the together. ( HP ePrint ) button and the ( Information ) button The printer prints an information page that contains the printer code and instructions on ink cartridges and the printhead The following steps: 1. NOTE: To remove all Web Services...
...control panel, press the ( HP ePrint ) button. To find the printer's email address 1. Click Yes to remove Web Services from your printer. 5 Work with ink cartridges This section contains the following topics: ● Information on ink cartridges and the printhead ● Check the estimated .... From the printer control panel, press the together. ( HP ePrint ) button and the ( Information ) button The printer prints an information page that contains the printer code and instructions on ink cartridges and the printhead The following steps: 1. NOTE: To remove all Web Services...
User Guide
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...panel ▲ Press and hold the ( Cancel ) button for planning purposes only. Never turn off . ● Do not clean the printhead unnecessarily. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to... cap the printhead and protect it should not be placed on recycling used in another printer, the ink level indicator might be transported sitting flat; For information about using the HP printer software, see Turn the printer off the printer...
...panel ▲ Press and hold the ( Cancel ) button for planning purposes only. Never turn off . ● Do not clean the printhead unnecessarily. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to... cap the printhead and protect it should not be placed on recycling used in another printer, the ink level indicator might be transported sitting flat; For information about using the HP printer software, see Turn the printer off the printer...
User Guide
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... cartridge that corresponds to replace. If there is no depleted ink cartridge, remove and reinstall all ink cartridges to install new cartridges, see Maintain the printhead and ink cartridges. 3. For more information, see white lines across any of the color blocks in Test Pattern 1 are not straight and connected, align ...defective color bar or color pattern. For more information, see Replace the ink cartridges. 2. Do not remove the depleted cartridge until you see Maintain the printhead and ink cartridges. 60 Chapter 8 Solve a problem ENWW If the lines in Test Pattern 2, clean the...
... cartridge that corresponds to replace. If there is no depleted ink cartridge, remove and reinstall all ink cartridges to install new cartridges, see Maintain the printhead and ink cartridges. 3. For more information, see white lines across any of the color blocks in Test Pattern 1 are not straight and connected, align ...defective color bar or color pattern. For more information, see Replace the ink cartridges. 2. Do not remove the depleted cartridge until you see Maintain the printhead and ink cartridges. 60 Chapter 8 Solve a problem ENWW If the lines in Test Pattern 2, clean the...
User Guide
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...connection. The application is loaded in the tray. Make sure the paper-width guides are set to replace the printhead. If you have helped, contact HP support to the correct markings in some languages. Wireless test report Print the wireless test report for technical support... Solve printer problems TIP: (Windows) Run the HP Print and Scan Doctor to www.hp.com/support . For more information, see Maintain the printhead and ink cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Go to diagnose and automatically fix printing, ...
...connection. The application is loaded in the tray. Make sure the paper-width guides are set to replace the printhead. If you have helped, contact HP support to the correct markings in some languages. Wireless test report Print the wireless test report for technical support... Solve printer problems TIP: (Windows) Run the HP Print and Scan Doctor to www.hp.com/support . For more information, see Maintain the printhead and ink cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Go to diagnose and automatically fix printing, ...
User Guide
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... installed at all times after time. Print quality is too close to print quality problems and possibly damage the printhead. Genuine HP ink cartridges are not covered under warranty. If you have recently left outside of reliability and print quality, and produce documents...poor print quality, clean the printhead. Leaving one or more information, see Check the estimated ink levels. 3. For more cartridge slots empty for more information, see Paper basics. Something on the page is appropriate for planning purposes only. NOTE: HP cannot guarantee the quality or ...
... installed at all times after time. Print quality is too close to print quality problems and possibly damage the printhead. Genuine HP ink cartridges are not covered under warranty. If you have recently left outside of reliability and print quality, and produce documents...poor print quality, clean the printhead. Leaving one or more information, see Check the estimated ink levels. 3. For more cartridge slots empty for more information, see Paper basics. Something on the page is appropriate for planning purposes only. NOTE: HP cannot guarantee the quality or ...
User Guide
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... printer. Keep fluids away from the interior of cleaning. There are experiencing problems with printing, you still have a problem with the printhead. ENWW Maintain the printer 67 Restart components of the printed page. Turn the router and the printer back on in all languages...., review the quality of the wireless network. You should perform the procedures in this website might have problems, visit the HP Wireless Printing Center ( www.hp.com/go online for keeping the printer in all languages.) The website contains the latest information about two minutes, uses one...
... printer. Keep fluids away from the interior of cleaning. There are experiencing problems with printing, you still have a problem with the printhead. ENWW Maintain the printer 67 Restart components of the printed page. Turn the router and the printer back on in all languages...., review the quality of the wireless network. You should perform the procedures in this website might have problems, visit the HP Wireless Printing Center ( www.hp.com/go online for keeping the printer in all languages.) The website contains the latest information about two minutes, uses one...
User Guide
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To clean or align the printheads, or clean page smears, from HP Utility (OS X) 1. Open HP Utility. CAUTION: To prevent possible damage to tear and leave torn pieces inside the printer; Open the ink cartridge access door. 68 Chapter 8 Solve a ...desired option, and then follow the on -screen instructions. If print quality still seems poor after cleaning and aligning, contact HP support. For more information, see Turn the printer off. NOTE: Cleaning uses ink, so clean the printhead only when necessary. Open the the embedded web server (EWS). For more information, see...
To clean or align the printheads, or clean page smears, from HP Utility (OS X) 1. Open HP Utility. CAUTION: To prevent possible damage to tear and leave torn pieces inside the printer; Open the ink cartridge access door. 68 Chapter 8 Solve a ...desired option, and then follow the on -screen instructions. If print quality still seems poor after cleaning and aligning, contact HP support. For more information, see Turn the printer off. NOTE: Cleaning uses ink, so clean the printhead only when necessary. Open the the embedded web server (EWS). For more information, see...
User Guide
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...; Problem with SETUP cartridges ● Incompatible ink cartridges ● Problem with Printer Preparation ● Paper too short ● Ink cartridge incorrectly installed ● Problem with printhead ● Incompatible HP Instant Ink Cartridge ● Used HP Instant Ink Cartridge ● Please Connect Printer to...
...; Problem with SETUP cartridges ● Incompatible ink cartridges ● Problem with Printer Preparation ● Paper too short ● Ink cartridge incorrectly installed ● Problem with printhead ● Incompatible HP Instant Ink Cartridge ● Used HP Instant Ink Cartridge ● Please Connect Printer to...
User Guide
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...see Replace the ink cartridges. Remove the ink cartridge by pushing it . Problem with printhead There is not compatible with the printhead. If the problem persists, contact HP support for service. Incompatible HP Instant Ink Cartridge This cartridge can only be used after the printer has been initialized... Do not use SETUP cartridges SETUP cartridges cannot be loaded. Paper too short The paper loaded is not satisfactory, running the printhead cleaning procedure from the toolbox might be complete. For more information, see Specifications and Load paper. Paper that is not installed ...
...see Replace the ink cartridges. Remove the ink cartridge by pushing it . Problem with printhead There is not compatible with the printhead. If the problem persists, contact HP support for service. Incompatible HP Instant Ink Cartridge This cartridge can only be used after the printer has been initialized... Do not use SETUP cartridges SETUP cartridges cannot be loaded. Paper too short The paper loaded is not satisfactory, running the printhead cleaning procedure from the toolbox might be complete. For more information, see Specifications and Load paper. Paper that is not installed ...
User Guide
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...clear carriage jams 73 cartridges 42 clean exterior 67 printer, exterior 67 printhead 67, 68 connectors, locating 4 control panel buttons 5 lights 5 lights reference 5 customer support electronic 54 D diagnostic page 59 diagnostics page HP ePrint 11 double-sided printing 32 E embedded web server about 51... lights, control panel 5 M Mac OS 27 maintain page smear 67 printhead 67 maintenance align printhead 67 check ink levels 40 clean 67 clean printhead 68 diagnostic page 59 print quality report 59 printhead 67 replace ink cartridges 40 media duplexing 32 missing or incorrect information, ...
...clear carriage jams 73 cartridges 42 clean exterior 67 printer, exterior 67 printhead 67, 68 connectors, locating 4 control panel buttons 5 lights 5 lights reference 5 customer support electronic 54 D diagnostic page 59 diagnostics page HP ePrint 11 double-sided printing 32 E embedded web server about 51... lights, control panel 5 M Mac OS 27 maintain page smear 67 printhead 67 maintenance align printhead 67 check ink levels 40 clean 67 clean printhead 68 diagnostic page 59 print quality report 59 printhead 67 replace ink cartridges 40 media duplexing 32 missing or incorrect information, ...
Getting Started Guide
Page 2
... the status of estimated ink levels and problems with the cartridges or printhead. Wireless button and light 7XUQVWKHZLUHOHVVIHDWXUHRQRURƫDQGLQGLFDWHVWKHVWDWXVRIWKHSULQWHUoVZLUHOHVVFRQQHFWLRQ HP wireless direct button and light 7XUQV+3ZLUHOHVVGLUHFWRQRURƫ:LWK+3...LQWKHSULQWHU Resume button and light Resumes a job after a disruption (for example, after loading paper or clearing a paper jam). HP ePrint button and light 7XUQV+3H3ULQWRQRURƫDQGLQGLFDWHVWKHFRQQHFWLRQWR:HE6HUYLFHVLQFOXGLQJ+3H3ULQW+3H3ULQWLV a free service from any...
... the status of estimated ink levels and problems with the cartridges or printhead. Wireless button and light 7XUQVWKHZLUHOHVVIHDWXUHRQRURƫDQGLQGLFDWHVWKHVWDWXVRIWKHSULQWHUoVZLUHOHVVFRQQHFWLRQ HP wireless direct button and light 7XUQV+3ZLUHOHVVGLUHFWRQRURƫ:LWK+3...LQWKHSULQWHU Resume button and light Resumes a job after a disruption (for example, after loading paper or clearing a paper jam). HP ePrint button and light 7XUQV+3H3ULQWRQRURƫDQGLQGLFDWHVWKHFRQQHFWLRQWR:HE6HUYLFHVLQFOXGLQJ+3H3ULQW+3H3ULQWLV a free service from any...
Getting Started Guide
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...VHHWKH+HOSLQVWDOOHGZLWKWKH printer software (see "Learn more information, visit the HP Mobile Printing website (www.hp.com/go /inkusage. Observe all instructions in printhead servicing, which keeps SULQWQR]]OHVFOHDUDQGLQNƮRZLQJVPRRWKO\,QDGGLWLRQVRPHUHVLGXDOLQN...LVOHIWLQWKHFDUWULGJHDIWHULWLVXVHG)RUPRUH information, visit www.hp.com/go /mobileprinting). Use only with the...
...VHHWKH+HOSLQVWDOOHGZLWKWKH printer software (see "Learn more information, visit the HP Mobile Printing website (www.hp.com/go /inkusage. Observe all instructions in printhead servicing, which keeps SULQWQR]]OHVFOHDUDQGLQNƮRZLQJVPRRWKO\,QDGGLWLRQVRPHUHVLGXDOLQN...LVOHIWLQWKHFDUWULGJHDIWHULWLVXVHG)RUPRUH information, visit www.hp.com/go /mobileprinting). Use only with the...
Getting Started Guide
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...service, may also have been refilled, remanufactured, refurbished, misused, or tampered with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is inconsistent with such local law. Extent of warranty TO THE EXTENT ALLOWED BY LOCAL ...'s sole and exclusive remedies. 2. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to enforce such disclaimers or limitations; HP does not warrant that the operation of any other rights which is attributable...
...service, may also have been refilled, remanufactured, refurbished, misused, or tampered with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is inconsistent with such local law. Extent of warranty TO THE EXTENT ALLOWED BY LOCAL ...'s sole and exclusive remedies. 2. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to enforce such disclaimers or limitations; HP does not warrant that the operation of any other rights which is attributable...
Reference Guide
Page 3
... O Use the button to Web Services, including HP ePrint. Wireless button and light Turns the wireless feature on or off , and indicates the connection to select the paper size you can also be used along with the cartridges or printhead. This button can print wirelessly from a computer,... smartphone, tablet, or other buttons to an existing wireless network. A HP ePrint button and light Turns HP ePrint on or off and indicates the status of estimated ink ...
... O Use the button to Web Services, including HP ePrint. Wireless button and light Turns the wireless feature on or off , and indicates the connection to select the paper size you can also be used along with the cartridges or printhead. This button can print wirelessly from a computer,... smartphone, tablet, or other buttons to an existing wireless network. A HP ePrint button and light Turns HP ePrint on or off and indicates the status of estimated ink ...