User Guide
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... Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...6 Display ...7 Keyboard area ...8 TouchPad ...8 Lights ...9 Button and speaker ...10 Special keys ...11 Action keys ...12 Bottom ...14 Rear ...15 Labels ...16 3 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls ...18 Airplane mode key ...18 Operating system controls 18 Connecting to a WLAN ...19 Using HP Mobile Broadband (select products only 20 Using GPS (select products only) ...20 Using Bluetooth wireless devices (select products only 20 Connecting Bluetooth devices...
... Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...6 Display ...7 Keyboard area ...8 TouchPad ...8 Lights ...9 Button and speaker ...10 Special keys ...11 Action keys ...12 Bottom ...14 Rear ...15 Labels ...16 3 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls ...18 Airplane mode key ...18 Operating system controls 18 Connecting to a WLAN ...19 Using HP Mobile Broadband (select products only 20 Using GPS (select products only) ...20 Using Bluetooth wireless devices (select products only 20 Connecting Bluetooth devices...
User Guide
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... Setting Setup Utility (BIOS) passwords 41 Using Windows Hello (select products only) ...42 Using Internet security software ...42 Using antivirus software ...42 Using firewall software ...42 Installing software updates ...43 Using HP Device as a Service (HP DaaS) (select products only 43 Securing your wireless network ...43 Backing up your software applications and information 43 Using an optional security cable (select products only 43 9 Using Setup Utility (BIOS) ...44 Starting Setup Utility (BIOS) ...44 Updating Setup Utility (BIOS) ...44 Determining the BIOS version ...44 Downloading...
... Setting Setup Utility (BIOS) passwords 41 Using Windows Hello (select products only) ...42 Using Internet security software ...42 Using antivirus software ...42 Using firewall software ...42 Installing software updates ...43 Using HP Device as a Service (HP DaaS) (select products only 43 Securing your wireless network ...43 Backing up your software applications and information 43 Using an optional security cable (select products only 43 9 Using Setup Utility (BIOS) ...44 Starting Setup Utility (BIOS) ...44 Updating Setup Utility (BIOS) ...44 Determining the BIOS version ...44 Downloading...
User Guide
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... you begin ...52 Creating the recovery media 53 Using the HP Cloud Recovery Download Tool to create recovery media 53 Restoring and recovery ...53 Restoring, resetting, and refreshing using Windows tools 53 Restoring using HP Recovery Manager and the HP Recovery partition 53 Recovering using HP Recovery Manager 54 Recovering using the HP Recovery partition (select products only 54 Recovering using HP Recovery media 55 Changing the computer boot order 55 Removing the HP Recovery partition (select products only 55 12 Specifications ...56 Input power ...56 Operating environment ...57 13...
... you begin ...52 Creating the recovery media 53 Using the HP Cloud Recovery Download Tool to create recovery media 53 Restoring and recovery ...53 Restoring, resetting, and refreshing using Windows tools 53 Restoring using HP Recovery Manager and the HP Recovery partition 53 Recovering using HP Recovery Manager 54 Recovering using the HP Recovery partition (select products only 54 Recovering using HP Recovery media 55 Changing the computer boot order 55 Removing the HP Recovery partition (select products only 55 12 Specifications ...56 Input power ...56 Operating environment ...57 13...
User Guide
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... Network & Internet settings. 18 Chapter 3 Connecting to a wireless network Your computer may have an airplane mode key, one or more wireless devices, and one or two wireless lights. Connecting to a network Using the wireless controls You can travel with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you can explore the globe and access information from millions of websites using one or more of individual devices. But even at the factory. Mobile network operators install...
... Network & Internet settings. 18 Chapter 3 Connecting to a wireless network Your computer may have an airplane mode key, one or more wireless devices, and one or two wireless lights. Connecting to a network Using the wireless controls You can travel with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you can explore the globe and access information from millions of websites using one or more of individual devices. But even at the factory. Mobile network operators install...
User Guide
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...Start button, select HP Help and Support, and then select HP Documentation. You can be controlled through an audio control panel specific to your computer when you need an HDMI cable, purchased separately. To enhance your system. Use the audio control panel to view and control audio settings. ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on the computer, using an HDMI...
...Start button, select HP Help and Support, and then select HP Documentation. You can be controlled through an audio control panel specific to your computer when you need an HDMI cable, purchased separately. To enhance your system. Use the audio control panel to view and control audio settings. ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on the computer, using an HDMI...
User Guide
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... battery power To conserve battery power and maximize battery life: ● Lower the brightness of remaining battery charge, place the mouse pointer over the Power icon . or - If HP Battery Check indicates that you are not using. ● Before you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that your work, initiate Sleep...
... battery power To conserve battery power and maximize battery life: ● Lower the brightness of remaining battery charge, place the mouse pointer over the Power icon . or - If HP Battery Check indicates that you are not using. ● Before you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that your work, initiate Sleep...
User Guide
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... and to external power. 2. Select Troubleshooting and fixes, and then in the computer box. WARNING! Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) 34 Chapter 6 Managing power Factory-sealed battery To monitor the...
... and to external power. 2. Select Troubleshooting and fixes, and then in the computer box. WARNING! Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) 34 Chapter 6 Managing power Factory-sealed battery To monitor the...
User Guide
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... You can safely delete to free up disk space and help the computer run Disk Defragmenter on battery power. Using Disk Cleanup Use Disk Cleanup to search the hard drive for these events, HP 3D DriveGuard returns the hard drive to normal operation. 7 Maintaining your computer It is important to perform regular maintenance to keep your hard drive at least once a month. It also provides instructions for updating programs and drivers, steps...
... You can safely delete to free up disk space and help the computer run Disk Defragmenter on battery power. Using Disk Cleanup Use Disk Cleanup to search the hard drive for these events, HP 3D DriveGuard returns the hard drive to normal operation. 7 Maintaining your computer It is important to perform regular maintenance to keep your hard drive at least once a month. It also provides instructions for updating programs and drivers, steps...
User Guide
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... Setup Utility (BIOS). NOTE: If you are using arrow keys to highlight your choice, you cannot turn on or restart the computer. ● If you forget your changes, select Exit, select Save Changes and Exit, and then select Yes. Using passwords 41 To set, change, or delete an administrator or power-on -screen instructions. or Turn on or restart the tablet, and then quickly hold down the Windows button...
... Setup Utility (BIOS). NOTE: If you are using arrow keys to highlight your choice, you cannot turn on or restart the computer. ● If you forget your changes, select Exit, select Save Changes and Exit, and then select Yes. Using passwords 41 To set, change, or delete an administrator or power-on -screen instructions. or Turn on or restart the tablet, and then quickly hold down the Windows button...
User Guide
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... a software or hardware failure. Select the Start button, select Settings, and then select Update & Security. 2. To connect a security cable to your software applications and information to protect them from Microsoft as soon as a Service (HP DaaS) (select products only) HP DaaS is highly cost effective relative to correct security problems and improve software performance. You can quickly download and install the software, which may include security updates. Select Windows Update, and...
... a software or hardware failure. Select the Start button, select Settings, and then select Update & Security. 2. To connect a security cable to your software applications and information to protect them from Microsoft as soon as a Service (HP DaaS) (select products only) HP DaaS is highly cost effective relative to correct security problems and improve software performance. You can quickly download and install the software, which may include security updates. Select Windows Update, and...
User Guide
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... download is downloaded. Follow the on -screen instructions. 4. BIOS installation procedures vary. If no instructions appear, follow these steps: a. Using the hard drive path you are ready to install the update. Updating Setup Utility (BIOS) 45 Type support in the taskbar search box, and then select File Explorer. 2. At the download area, follow these instructions: ● Do not disconnect power from the computer by following the on your selection to the hard drive. Make...
... download is downloaded. Follow the on -screen instructions. 4. BIOS installation procedures vary. If no instructions appear, follow these steps: a. Using the hard drive path you are ready to install the update. Updating Setup Utility (BIOS) 45 Type support in the taskbar search box, and then select File Explorer. 2. At the download area, follow these instructions: ● Do not disconnect power from the computer by following the on your selection to the hard drive. Make...
User Guide
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... box, and then select the HP Support Assistant app. - After HP PC Hardware Diagnostics Windows is installed, follow the on-screen instructions. To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. 10 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24digit Failure ID code is generated. b. Select the Start button, and then select HP Help and Support. NOTE: If you to...
... box, and then select the HP Support Assistant app. - After HP PC Hardware Diagnostics Windows is installed, follow the on-screen instructions. To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. 10 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24digit Failure ID code is generated. b. Select the Start button, and then select HP Help and Support. NOTE: If you to...
User Guide
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... keyboard base before beginning these steps to boot, and then follow the on-screen instructions. IMPORTANT: After you remove the HP Recovery partition, you can change the computer boot order. Type recovery in HP Recovery Manager, you can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. ▲ Insert the HP Recovery media, and then restart the computer. Recovering using HP Recovery media If your computer does not have an HP Recovery partition or if the hard drive...
... keyboard base before beginning these steps to boot, and then follow the on-screen instructions. IMPORTANT: After you remove the HP Recovery partition, you can change the computer boot order. Type recovery in HP Recovery Manager, you can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. ▲ Insert the HP Recovery media, and then restart the computer. Recovering using HP Recovery media If your computer does not have an HP Recovery partition or if the hard drive...
User Guide
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... 44 downloading an update 45 starting the Setup Utility 44 updating 44 Bluetooth device 18, 20 Bluetooth label 17 boot order, changing 55 bottom components 14 buttons power 10 C camera identifying 7 using 22 camera light, identifying 7 caps lock light, identifying 9 caring for your computer 37 cleaning your computer 37 components bottom 14, 15 display 7 keyboard area 8 left side 6 right side 4 connecting to a network 18 connecting to a wireless network 18 connecting to a WLAN 19 connecting to LAN 21 connector, power 4 control zone 8 corporate WLAN connection...
... 44 downloading an update 45 starting the Setup Utility 44 updating 44 Bluetooth device 18, 20 Bluetooth label 17 boot order, changing 55 bottom components 14 buttons power 10 C camera identifying 7 using 22 camera light, identifying 7 caps lock light, identifying 9 caring for your computer 37 cleaning your computer 37 components bottom 14, 15 display 7 keyboard area 8 left side 6 right side 4 connecting to a network 18 connecting to a wireless network 18 connecting to a WLAN 19 connecting to LAN 21 connector, power 4 control zone 8 corporate WLAN connection...
User Guide
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... 4 memory card, identifying 4 minimized image recovery 54 minimized image, creating 54 Miracast 25 mobile broadband activating 20 IMEI number 20 MEID number 20 mute light, identifying 9 mute volume action key 13 N network jack, identifying 4 next track action key 12 O one-finger slide touch screen gesture 29 operating environment 57 operating system controls 18 original system recovery 54 P passwords Setup Utility (BIOS) 41 Windows 40 pause action key 12 play action key 12 ports HDMI 4, 23 USB 6 USB SuperSpeed 4, 6 power battery 32 external 34 power button...
... 4 memory card, identifying 4 minimized image recovery 54 minimized image, creating 54 Miracast 25 mobile broadband activating 20 IMEI number 20 MEID number 20 mute light, identifying 9 mute volume action key 13 N network jack, identifying 4 next track action key 12 O one-finger slide touch screen gesture 29 operating environment 57 operating system controls 18 original system recovery 54 P passwords Setup Utility (BIOS) 41 Windows 40 pause action key 12 play action key 12 ports HDMI 4, 23 USB 6 USB SuperSpeed 4, 6 power battery 32 external 34 power button...
User Guide
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... 40 using the keyboard and optional mouse 29 using the TouchPad 26 V vents, identifying 14, 15 video HDMI port 23 wireless displays 25 video, using 49 resources, accessibility 64 right control zone, identifying 8 right side components 4 RJ-45 (network) jack, identifying 4 RJ-45 (network) status lights, identifying 4 S screen brightness action keys 12 Section 508 accessibility standards 61, 62 security cable slot, identifying 6 security cable, installing 43 serial number, computer 16 service labels, locating 16 Setup Utility (BIOS) passwords 41 shipping the computer 38 shutdown 31 Sleep...
... 40 using the keyboard and optional mouse 29 using the TouchPad 26 V vents, identifying 14, 15 video HDMI port 23 wireless displays 25 video, using 49 resources, accessibility 64 right control zone, identifying 8 right side components 4 RJ-45 (network) jack, identifying 4 RJ-45 (network) status lights, identifying 4 S screen brightness action keys 12 Section 508 accessibility standards 61, 62 security cable slot, identifying 6 security cable, installing 43 serial number, computer 16 service labels, locating 16 Setup Utility (BIOS) passwords 41 shipping the computer 38 shutdown 31 Sleep...
OMEN by Laptop PC Maintenance and Service Guide
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Select the language and the operating system. 6. Select the Download button, and then follow these steps: Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to http:\\www.hp.com. 2. Shut down the computer. 2. Disconnect all external devices connected to installing new memory may result in various system problems. To update BIOS: 1. Disconnect the power from the computer by first unplugging the power cord from the AC...
Select the language and the operating system. 6. Select the Download button, and then follow these steps: Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to http:\\www.hp.com. 2. Shut down the computer. 2. Disconnect all external devices connected to installing new memory may result in various system problems. To update BIOS: 1. Disconnect the power from the computer by first unplugging the power cord from the AC...
OMEN by Laptop PC Maintenance and Service Guide
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... 6 Using Setup Utility (BIOS) Click your hard drive where the BIOS update is typically Local Disk (C:). 3. Click Updates, and then click Check for example, filename.exe). Identify the most recent BIOS update and compare it has been downloaded to your selection to install the update. Type file in the taskbar. 2. Using the hard drive path you are ready to the hard drive. NOTE: After a message on -screen instructions. Follow the on -screen instructions. 4. Follow any software updates...
... 6 Using Setup Utility (BIOS) Click your hard drive where the BIOS update is typically Local Disk (C:). 3. Click Updates, and then click Check for example, filename.exe). Identify the most recent BIOS update and compare it has been downloaded to your selection to install the update. Type file in the taskbar. 2. Using the hard drive path you are ready to the hard drive. NOTE: After a message on -screen instructions. Follow the on -screen instructions. 4. Follow any software updates...
OMEN by Laptop PC Maintenance and Service Guide
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... HDMI port, identifying 9 heat sink spare part number 22, 49 heat sink for CPU and graphics removal 50 spare part numbers 50 heat sink for hybrid graphics memory removal 49 spare part numbers 49 hinge assembly spare part number 25, 60 hinge cap assembly spare part number 25, 60 HP PC Hardware Diagnostics (UEFI) using 69 HP Recovery Manager correcting boot problems 75 starting 74 HP Recovery media creating 71 recovery 74 HP Recovery partition recovery 74 removing 76 I integrated numeric keypad, identifying 15 internal microphones, identifying 11 J jacks audio...
... HDMI port, identifying 9 heat sink spare part number 22, 49 heat sink for CPU and graphics removal 50 spare part numbers 50 heat sink for hybrid graphics memory removal 49 spare part numbers 49 hinge assembly spare part number 25, 60 hinge cap assembly spare part number 25, 60 HP PC Hardware Diagnostics (UEFI) using 69 HP Recovery Manager correcting boot problems 75 starting 74 HP Recovery media creating 71 recovery 74 HP Recovery partition recovery 74 removing 76 I integrated numeric keypad, identifying 15 internal microphones, identifying 11 J jacks audio...
OMEN by Laptop PC Maintenance and Service Guide
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... audio 6 camera 5 chipset 1 color 3 display panel 3 Ethernet 6 external media cards 6 graphics 1 hard drive 5 keyboard 7 mechanical requirements 7 memory module 4 microphone 5 operating system 8 optical drive 5 pointing device 7 ports 6 power requirements 7 processors 1 product name 1 security 8 serviceability 8 wireless 6 product name 1 product name and number, computer 18 R raw panel spare part number 24 recover options 73 recovery discs 72, 74 HP Recovery Manager 73 media 74 starting 74 supported discs 72 system 73 USB flash drive 74 using HP Recovery media 72 recovery media creating...
... audio 6 camera 5 chipset 1 color 3 display panel 3 Ethernet 6 external media cards 6 graphics 1 hard drive 5 keyboard 7 mechanical requirements 7 memory module 4 microphone 5 operating system 8 optical drive 5 pointing device 7 ports 6 power requirements 7 processors 1 product name 1 security 8 serviceability 8 wireless 6 product name 1 product name and number, computer 18 R raw panel spare part number 24 recover options 73 recovery discs 72, 74 HP Recovery Manager 73 media 74 starting 74 supported discs 72 system 73 USB flash drive 74 using HP Recovery media 72 recovery media creating...