Limited Warranty and Technical Support
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LIMITED WARRANTY AND TECHNICAL SUPPORT Your HP Limited Warranty consists of the repair or replacement of purchase. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS... LIMITED WARRANTY MAY NOT APPLY TO YOU. This Limited Warranty is valid in the country of defective parts, including hard drives identified by HP Intelligent Manageability software as "HP") with "1 YR," "2 YR," or "3 YR" marked on the serial number label located on the back of...
LIMITED WARRANTY AND TECHNICAL SUPPORT Your HP Limited Warranty consists of the repair or replacement of purchase. General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS... LIMITED WARRANTY MAY NOT APPLY TO YOU. This Limited Warranty is valid in the country of defective parts, including hard drives identified by HP Intelligent Manageability software as "HP") with "1 YR," "2 YR," or "3 YR" marked on the serial number label located on the back of...
Limited Warranty and Technical Support
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... during the Limited Warranty Period. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER...from defects in materials or workmanship under this document if a repair to your purchase price or lease payments (less interest) instead of a replacement. Your dated sales or delivery receipt, showing the date of purchase or lease of the purchase or lease date. You are warranted to your...
... during the Limited Warranty Period. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER...from defects in materials or workmanship under this document if a repair to your purchase price or lease payments (less interest) instead of a replacement. Your dated sales or delivery receipt, showing the date of purchase or lease of the purchase or lease date. You are warranted to your...
Hard Drive White Paper
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...System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS...hard drive failure over time is serviced and one or more hard drive mounting screws, which are missing, they are missing from one or more of the hard drive mounting screws are designed to obtain the hard drive mounting screws. 4 Note: Customers should always be replaced...
...System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS...hard drive failure over time is serviced and one or more hard drive mounting screws, which are missing, they are missing from one or more of the hard drive mounting screws are designed to obtain the hard drive mounting screws. 4 Note: Customers should always be replaced...
Hardware Guide
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Contents 4 Drives Caring for Drives 4-1 Adding a Drive to the System 4-3 Hard Drive 4-4 Identifying the Hard Drive Activity Light 4-4 Replacing the Primary Hard Drive 4-5 Optical Drive 4-9 Inserting an Optical Disc 4-9 Removing an Optical Disc (with Power 4-10 Removing an Optical Disc (No Power 4-11 Displaying Optical Disc Contents 4-12 Locating Optical Disc Software 4-12 Initiating Standby or Hibernation 4-12 MultiBay Drive 4-13 Identifying the...
Contents 4 Drives Caring for Drives 4-1 Adding a Drive to the System 4-3 Hard Drive 4-4 Identifying the Hard Drive Activity Light 4-4 Replacing the Primary Hard Drive 4-5 Optical Drive 4-9 Inserting an Optical Disc 4-9 Removing an Optical Disc (with Power 4-10 Removing an Optical Disc (No Power 4-11 Displaying Optical Disc Contents 4-12 Locating Optical Disc Software 4-12 Initiating Standby or Hibernation 4-12 MultiBay Drive 4-13 Identifying the...
Hardware Guide
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...." ✎ Airport security devices that protects it in the hard drive bay) except for repair or replacement. ■ Electrostatic discharge can damage drive connectors. Do not drop it is placed on the Documentation Library CD. ■ Avoid exposing a drive or a diskette to the notebook or a drive: ■ Handle a drive carefully. The airport security devices that check carry-on...
...." ✎ Airport security devices that protects it in the hard drive bay) except for repair or replacement. ■ Electrostatic discharge can damage drive connectors. Do not drop it is placed on the Documentation Library CD. ■ Avoid exposing a drive or a diskette to the notebook or a drive: ■ Handle a drive carefully. The airport security devices that check carry-on...
Hardware Guide
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.... Hardware Guide 4-5 Shut down the notebook before removing the hard drive from the hard drive bay. Remove it only after the notebook is properly shut down. Ä CAUTION: To prevent system lockup and loss of information: ■ Shut down the notebook and close the display. 3. Drives Replacing the Primary Hard Drive The hard drive in Hibernation, turn the notebook on , in Standby, or in...
.... Hardware Guide 4-5 Shut down the notebook before removing the hard drive from the hard drive bay. Remove it only after the notebook is properly shut down. Ä CAUTION: To prevent system lockup and loss of information: ■ Shut down the notebook and close the display. 3. Drives Replacing the Primary Hard Drive The hard drive in Hibernation, turn the notebook on , in Standby, or in...
Hardware Guide
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Hardware Guide 4-7 Drives To replace the primary hard drive: 1. Slide the hard drive into place. Replace the hard drive cover and push down until the cover is latched into the hard drive compartment. 2.
Hardware Guide 4-7 Drives To replace the primary hard drive: 1. Slide the hard drive into place. Replace the hard drive cover and push down until the cover is latched into the hard drive compartment. 2.
Hardware Guide
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...external 5-1 audio line-out jack 1-10 Automobile Power Adapter/Charger 1-12 connecting 3-13 tasks supported by 3-7 airport security devices 4-2 analog vs. See MultiBay hard drive adapter adapter, modem 6-3 Aircraft Power Adapter 1-12 connecting 3-13 tasks supported by 3-7 B battery bay device supported 3-2 inserting battery pack into 3-3 removing battery... 3-7 discharge sequence 3-8 disposing of 3-21 inserting/removing primary 3-3 monitoring charge in MultiBay 4-18 Hardware Guide Index-1 primary 3-2 recycling 3-21 replacing with weight saver, in 3-9 MultiBay 3-5 MultiBay vs.
...external 5-1 audio line-out jack 1-10 Automobile Power Adapter/Charger 1-12 connecting 3-13 tasks supported by 3-7 airport security devices 4-2 analog vs. See MultiBay hard drive adapter adapter, modem 6-3 Aircraft Power Adapter 1-12 connecting 3-13 tasks supported by 3-7 B battery bay device supported 3-2 inserting battery pack into 3-3 removing battery... 3-7 discharge sequence 3-8 disposing of 3-21 inserting/removing primary 3-3 monitoring charge in MultiBay 4-18 Hardware Guide Index-1 primary 3-2 recycling 3-21 replacing with weight saver, in 3-9 MultiBay 3-5 MultiBay vs.
Hardware Guide
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... cable(s) modem 6-1, 6-2 network 6-4 security 7-5 calibration, battery 3-14 camcorder 5-4 cap, replacing pointing stick 2-3 caps lock light 1-5 CD displaying contents of 4-12 inserting 4-9 removing 4-10, 4-11 CD drive inserting CD into 4-9 inserting into MultiBay 4-17 locations supported 4-3 removing CD 4-10, 4-11...Guide external diskette drive bay; MultiBay; hard drive bay; Index storing 3-1, 3-20 See also battery power battery power conserving 3-18 low-battery conditions 3-12, 3-13 running notebook on 3-1 switching to and from 3-1 See also battery packs bay(s) hard drive 1-15 primary...
... cable(s) modem 6-1, 6-2 network 6-4 security 7-5 calibration, battery 3-14 camcorder 5-4 cap, replacing pointing stick 2-3 caps lock light 1-5 CD displaying contents of 4-12 inserting 4-9 removing 4-10, 4-11 CD drive inserting CD into 4-9 inserting into MultiBay 4-17 locations supported 4-3 removing CD 4-10, 4-11...Guide external diskette drive bay; MultiBay; hard drive bay; Index storing 3-1, 3-20 See also battery power battery power conserving 3-18 low-battery conditions 3-12, 3-13 running notebook on 3-1 switching to and from 3-1 See also battery packs bay(s) hard drive 1-15 primary...
Hardware Guide
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... 4-3 affected by airport security 4-2 caring for 4-1 MultiBay 1-10 optical disc 1-7 primary hard drive 1-15 replacing with weight saver 4-18 shipping 4-2 DVD displaying contents of 4-12 inserting 4-9 removing 4-10, 4-11 DVD drive inserting DVD 4-9 inserting into MultiBay 4-17 locations supported 4-3 See also drives display brightness 2-8 switching image to or from 3-13 D DC power connector 1-12 device...
... 4-3 affected by airport security 4-2 caring for 4-1 MultiBay 1-10 optical disc 1-7 primary hard drive 1-15 replacing with weight saver 4-18 shipping 4-2 DVD displaying contents of 4-12 inserting 4-9 removing 4-10, 4-11 DVD drive inserting DVD 4-9 inserting into MultiBay 4-17 locations supported 4-3 See also drives display brightness 2-8 switching image to or from 3-13 D DC power connector 1-12 device...
Hardware Guide
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primary 4-3 removing 4-5 removing from hard drive adapter 4-14 replacing 4-5 retaining screw 4-5 See also drives hard drive bay device 4-3 headphone jack 1-10 headphones, headset connecting 5-2 stereo speaker/headphone (line-out) jack 5-1 Hibernation and critical low-battery condition 3-12 and removing a hard drive 4-5 exiting 1-2, 3-13 file space requirements for 8-12 initiating 2-7 hotkeys defined 2-5 shortcut reference to commands 2-6 with external keyboards 2-9 hub...
primary 4-3 removing 4-5 removing from hard drive adapter 4-14 replacing 4-5 retaining screw 4-5 See also drives hard drive bay device 4-3 headphone jack 1-10 headphones, headset connecting 5-2 stereo speaker/headphone (line-out) jack 5-1 Hibernation and critical low-battery condition 3-12 and removing a hard drive 4-5 exiting 1-2, 3-13 file space requirements for 8-12 initiating 2-7 hotkeys defined 2-5 shortcut reference to commands 2-6 with external keyboards 2-9 hub...
Hardware Guide
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... stick buttons 2-1 cap, replacing 2-3 location 2-1 using 2-3 Port Replicator 2-4 port, infrared 1-9, 6-5 power switching between AC and battery 3-1 See also battery power power button 1-2 power connector 1-12 Power Meter (Windows) 3-9 power/Standby light 1-5 powered USB 1-12 presentation mode button 2-11 primary battery pack, defined 3-2 See also battery packs; battery power primary hard drive, defined 4-3 See...
... stick buttons 2-1 cap, replacing 2-3 location 2-1 using 2-3 Port Replicator 2-4 port, infrared 1-9, 6-5 power switching between AC and battery 3-1 See also battery power power button 1-2 power connector 1-12 Power Meter (Windows) 3-9 power/Standby light 1-5 powered USB 1-12 presentation mode button 2-11 primary battery pack, defined 3-2 See also battery packs; battery power primary hard drive, defined 4-3 See...
Software Guide
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...management and troubleshooting, and power management. 5-2 Software Guide A customized software image can be used. Visit the HP Web site at http://www.hp.com/go/pcsolutions for more information on your organization. ✎ The system recovery CDs, Computer Setup utility, ... tools, such as Altiris Deployment Solutions, to replace the preinstalled software with a customized software image. ■ Using a disk cloning process to copy the contents from one hard drive to another. Intelligent Manageability Configuration and Deployment HP computers come with recovery of the computer.
...management and troubleshooting, and power management. 5-2 Software Guide A customized software image can be used. Visit the HP Web site at http://www.hp.com/go/pcsolutions for more information on your organization. ✎ The system recovery CDs, Computer Setup utility, ... tools, such as Altiris Deployment Solutions, to replace the preinstalled software with a customized software image. ■ Using a disk cloning process to copy the contents from one hard drive to another. Intelligent Manageability Configuration and Deployment HP computers come with recovery of the computer.
HP Compaq nc8000 Business PC, HP Compaq nw8000 Mobile Workstation - Maintenance and Service Guide
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... communications devices ■ Hard drive ■ Display ■ Keyboard, TouchPad, and pointing stick ■ Audio ■ Intel Pentium M processor ■ Fan ■ PC Card ■ MCD modem ■ Bluetooth wireless LAN Ä CAUTION: To properly ventilate the notebook, allow at least a...the left and right sides of the notebook. Exhaust air is displaced through the ventilation grill located on the left side of the notebook. The fan is designed to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures" for ventilation. Product Description 1.6 ...
... communications devices ■ Hard drive ■ Display ■ Keyboard, TouchPad, and pointing stick ■ Audio ■ Intel Pentium M processor ■ Fan ■ PC Card ■ MCD modem ■ Bluetooth wireless LAN Ä CAUTION: To properly ventilate the notebook, allow at least a...the left and right sides of the notebook. Exhaust air is displaced through the ventilation grill located on the left side of the notebook. The fan is designed to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures" for ventilation. Product Description 1.6 ...
HP Compaq nc8000 Business PC, HP Compaq nw8000 Mobile Workstation - Maintenance and Service Guide
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..., then format hard drive to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" N Hard drive partitioned? Y Notebook booted? Go to "Flowchart 2.13-No OS Loading, Diskette Drive" Y N Hard drive accessible? Remove diskette and reboot. N Run FDISK. Replace hard drive. 2. Y Hard drive accessible? Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" Maintenance and Service Guide 2-21 Y Format hard drive and bring to a bootable C:\ prompt. Hard drive formatted? Reseat hard drive. Replace system board...
..., then format hard drive to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" N Hard drive partitioned? Y Notebook booted? Go to "Flowchart 2.13-No OS Loading, Diskette Drive" Y N Hard drive accessible? Remove diskette and reboot. N Run FDISK. Replace hard drive. 2. Y Hard drive accessible? Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" Maintenance and Service Guide 2-21 Y Format hard drive and bring to a bootable C:\ prompt. Hard drive formatted? Reseat hard drive. Replace system board...
HP Compaq nc8000 Business PC, HP Compaq nw8000 Mobile Workstation - Maintenance and Service Guide
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Y Clean virus. Y Done Replace hard drive. Y Virus on diskette? N Can bad sectors be fixed? Replace hard drive. N Y Diagnostics on hard drive? Y OS loading from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" N System files on hard drive? N Fix bad sectors. Replace hard drive. Y Install OS and reboot. N Run diagnostics and follow recommendations. Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from hard drive? N Run SCANDISK and check for bad sectors. Done 2-22 Maintenance and Service Guide Boot from hard drive?
Y Clean virus. Y Done Replace hard drive. Y Virus on diskette? N Can bad sectors be fixed? Replace hard drive. N Y Diagnostics on hard drive? Y OS loading from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" N System files on hard drive? N Fix bad sectors. Replace hard drive. Y Install OS and reboot. N Run diagnostics and follow recommendations. Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from hard drive? N Run SCANDISK and check for bad sectors. Done 2-22 Maintenance and Service Guide Boot from hard drive?
HP Compaq nc8000 Business PC, HP Compaq nw8000 Mobile Workstation - Maintenance and Service Guide
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Reseat device. N Replace hard drive. If integrated NIC, replace system board. Reattach device. Replace NIC. Close notebook, plug in power, and reboot. Fix or replace broken item. Go to "Flowchart 2.9-No OS Loading" N Device boots properly? Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Done Maintenance and...
Reseat device. N Replace hard drive. If integrated NIC, replace system board. Reattach device. Replace NIC. Close notebook, plug in power, and reboot. Fix or replace broken item. Go to "Flowchart 2.9-No OS Loading" N Device boots properly? Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Done Maintenance and...
HP Compaq nc8000 Business PC, HP Compaq nw8000 Mobile Workstation - Maintenance and Service Guide
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... a bubble pack mailer or other suitable form of shock-proof foam. ■ Avoid dropping drives from any height onto any surface. ■ After removing a hard drive, an optical drive, or a diskette drive, place it down the notebook. Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. While handling...
... a bubble pack mailer or other suitable form of shock-proof foam. ■ Avoid dropping drives from any height onto any surface. ■ After removing a hard drive, an optical drive, or a diskette drive, place it down the notebook. Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. While handling...
HP Compaq nc8000 Business PC, HP Compaq nw8000 Mobile Workstation - Maintenance and Service Guide
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... 5.14 5.15 5.16 5.17 5.18 5.19 Disassembly Sequence Chart Description # of Screws Removed Preparing the notebook for disassembly Battery pack Hard drive Notebook feet 0 1 to remove 4 screws and 2 alignment pins to be referenced when removing notebook components. Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to disassemble 0 MultiBay...
... 5.14 5.15 5.16 5.17 5.18 5.19 Disassembly Sequence Chart Description # of Screws Removed Preparing the notebook for disassembly Battery pack Hard drive Notebook feet 0 1 to remove 4 screws and 2 alignment pins to be referenced when removing notebook components. Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to disassemble 0 MultiBay...