Scanjet N8400 Setup and Support Guide
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... start button labels 13 4 Where to get additional information User Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15 5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18 6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited...
... start button labels 13 4 Where to get additional information User Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15 5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18 6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited...
Scanjet N8400 Setup and Support Guide
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...computer yet. Install the software. 3. Install the scanning software before connecting the USB cable. 2 HP Scanjet N8400 series Be sure to remove any shipping tape. 1 HP Scanjet N8400 series scanner 2 Automatic document feeder (ADF) and ADF input tray 3 Power cable 4 USB cable 5 ...Scanning software CDs (For more information, see "Included software" on page 3.) 6 Quick start button labels 7 Paper-path cleaning cloth 8 Setup and Support Guide (...
...computer yet. Install the software. 3. Install the scanning software before connecting the USB cable. 2 HP Scanjet N8400 series Be sure to remove any shipping tape. 1 HP Scanjet N8400 series scanner 2 Automatic document feeder (ADF) and ADF input tray 3 Power cable 4 USB cable 5 ...Scanning software CDs (For more information, see "Included software" on page 3.) 6 Quick start button labels 7 Paper-path cleaning cloth 8 Setup and Support Guide (...
Scanjet N8400 Setup and Support Guide
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...). 2. If the scan does not proceed as expected, see "Uninstall and then reinstall the HP Scanjet drivers and utilities" on page 19, and then try scanning again. • If the HP Smart Document Scan Software is installed, press the Scan Document To ( ) button. If reinstalling...; If the HP Smart Document Scan Software is not installed, scan from the software program that program. 3. Test the installation 1. Chapter 1 NOTE: You will periodically need to use a paper-path cleaning cloth for scanning. Install any additional software that you intend to www.hp.com/support.
...). 2. If the scan does not proceed as expected, see "Uninstall and then reinstall the HP Scanjet drivers and utilities" on page 19, and then try scanning again. • If the HP Smart Document Scan Software is installed, press the Scan Document To ( ) button. If reinstalling...; If the HP Smart Document Scan Software is not installed, scan from the software program that program. 3. Test the installation 1. Chapter 1 NOTE: You will periodically need to use a paper-path cleaning cloth for scanning. Install any additional software that you intend to www.hp.com/support.
Scanjet N8400 Setup and Support Guide
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... select from the scanner front panel. HP Scanner Tools Utility help The HP Scanner Tools Utility help , press the Tools button on working with scan profiles across multiple computers. Technical Resources Visit www.hp.com/support for a technical white paper on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. English HP Scanner Tools Utility...
... select from the scanner front panel. HP Scanner Tools Utility help The HP Scanner Tools Utility help , press the Tools button on working with scan profiles across multiple computers. Technical Resources Visit www.hp.com/support for a technical white paper on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. English HP Scanner Tools Utility...
Scanjet N8400 Setup and Support Guide
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... the HP Scanjet N8400 series Setup and Support Guide. 3. Press the Power switch to the on again by pressing one of the front panel buttons. For more information, see Contact HP Support. If the message is still displayed, contact HP Support. If the problem persists, contact HP Support. For more information, see Contact HP Support. Check the USB connection between the scanner...
... the HP Scanjet N8400 series Setup and Support Guide. 3. Press the Power switch to the on again by pressing one of the front panel buttons. For more information, see Contact HP Support. If the message is still displayed, contact HP Support. If the problem persists, contact HP Support. For more information, see Contact HP Support. Check the USB connection between the scanner...
Scanjet N8400 Setup and Support Guide
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... get additional information. Document pages should not be curled, wrinkled, or stuck together. Accessibility The following standard HP support offerings: 20 HP Scanjet N8400 series The amount of care necessary depends upon several factors, including the amount of the scanner helps ensure higher-quality scans. Care and maintenance Occasional cleaning of use and the environment.
... get additional information. Document pages should not be curled, wrinkled, or stuck together. Accessibility The following standard HP support offerings: 20 HP Scanjet N8400 series The amount of care necessary depends upon several factors, including the amount of the scanner helps ensure higher-quality scans. Care and maintenance Occasional cleaning of use and the environment.
Scanjet N8400 Setup and Support Guide
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... information and expert assistance, including the following features: • Fast E-mail access to qualified online support specialists • Software and driver updates for your point of purchase. Hewlett-Packard limited warranty statement HP Scanjet N8400 series scanner Model N8420 N8460 Asia/Pacific 1 year 1 year Americas 1 year 1 year Europe/Middle East/ Africa 1 year 3 years 1. Replacement products...
... information and expert assistance, including the following features: • Fast E-mail access to qualified online support specialists • Software and driver updates for your point of purchase. Hewlett-Packard limited warranty statement HP Scanjet N8400 series scanner Model N8420 N8460 Asia/Pacific 1 year 1 year Americas 1 year 1 year Europe/Middle East/ Africa 1 year 3 years 1. Replacement products...
Scanjet N8400 Setup and Support Guide
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...warranty is valid in which it operate in a country/region in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY ...PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 22 HP Scanjet N8400 series HP...
...warranty is valid in which it operate in a country/region in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY ...PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 22 HP Scanjet N8400 series HP...
Scanjet N8400 Setup and Support Guide
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...174; partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR® guidelines for the HP Scanjet N8400 series scanner and accessories. Automatic document feeder (ADF) specifications Name Description Paper tray capacity 100 sheets of 75 g/m2 ... inches) With long-page support enabled: 215.9 mm x 863.6 mm (8.5 inches x 34 inches) Minimum paper weight 49 g/m2 (13 lb) Maximum paper weight 120 g/m2 (32 lb) Regulatory information and product specifications 23 Scanner specifications Name Description Scanner type Flatbed with automatic document feeder (ADF...
...174; partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR® guidelines for the HP Scanjet N8400 series scanner and accessories. Automatic document feeder (ADF) specifications Name Description Paper tray capacity 100 sheets of 75 g/m2 ... inches) With long-page support enabled: 215.9 mm x 863.6 mm (8.5 inches x 34 inches) Minimum paper weight 49 g/m2 (13 lb) Maximum paper weight 120 g/m2 (32 lb) Regulatory information and product specifications 23 Scanner specifications Name Description Scanner type Flatbed with automatic document feeder (ADF...
Scanjet N8400 User Guide
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...automatic document feeder from the scanner 23 5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 Scanner operation problems...28 Scanner will not turn on...28 Scanner lamp stays on...29 Scanner does not scan right away 29 Scanner scans only one side ... in the ADF jams repeatedly 33 Clear jams from the ADF...33 Remove a paper jam within the ADF 36 Contact HP Support...36 6 Advanced technical features Long pages...37 Color dropout...37 Misfeed (Multipick) Detection...37 Index...39 2
...automatic document feeder from the scanner 23 5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 Scanner operation problems...28 Scanner will not turn on...28 Scanner lamp stays on...29 Scanner does not scan right away 29 Scanner scans only one side ... in the ADF jams repeatedly 33 Clear jams from the ADF...33 Remove a paper jam within the ADF 36 Contact HP Support...36 6 Advanced technical features Long pages...37 Color dropout...37 Misfeed (Multipick) Detection...37 Index...39 2
Scanjet N8400 User Guide
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... the scanning process. Main Window 6 Scanner overview Scanner software The scanner comes with an assortment of scanning and document-management programs, including: • HP Smart Document Scan Software • HP Document Copy Utility • HP Scanner Tools Utility For more information, see the printed Setup and Support Guide that came with the scanner, see Scan from other manufacturers that...
... the scanning process. Main Window 6 Scanner overview Scanner software The scanner comes with an assortment of scanning and document-management programs, including: • HP Smart Document Scan Software • HP Document Copy Utility • HP Scanner Tools Utility For more information, see the printed Setup and Support Guide that came with the scanner, see Scan from other manufacturers that...
Scanjet N8400 User Guide
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...these steps: ▲ Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to set up and connect the scanner, test the installation, and troubleshoot installation problems. User Guide This scanner User Guide is displayed. 3. In the Print Topics dialog box, select an option...To print a group of topics, choose Print the selected heading and all subtopics option. Setup and Support Guide Use the printed Setup and Support Guide that came with the scanner into the computer CD drive. A list of languages is the primary source for the installation dialog box...
...these steps: ▲ Click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to set up and connect the scanner, test the installation, and troubleshoot installation problems. User Guide This scanner User Guide is displayed. 3. In the Print Topics dialog box, select an option...To print a group of topics, choose Print the selected heading and all subtopics option. Setup and Support Guide Use the printed Setup and Support Guide that came with the scanner into the computer CD drive. A list of languages is the primary source for the installation dialog box...
Scanjet N8400 User Guide
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...; LCD Reader • Control of this check box. To use the LCD Reader, follow these steps: 1. Technical Resources Visit www.hp.com/support for a technical white paper on the scanner front panel to stop a scan or copy and the Power Save button to change the setting of the...panel display to the C:\Program Files\Common Files\Hewlett-Packard \Scanjet\N8400 directory. 2. HP Scanner Tools Utility help The HP Scanner Tools Utility help , press the Tools button on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. You can still press the Cancel ...
...; LCD Reader • Control of this check box. To use the LCD Reader, follow these steps: 1. Technical Resources Visit www.hp.com/support for a technical white paper on the scanner front panel to stop a scan or copy and the Power Save button to change the setting of the...panel display to the C:\Program Files\Common Files\Hewlett-Packard \Scanjet\N8400 directory. 2. HP Scanner Tools Utility help The HP Scanner Tools Utility help , press the Tools button on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. You can still press the Cancel ...
Scanjet N8400 User Guide
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... forms, transparencies, or gum-backed pages. CAUTION: Avoid placing items that meets the following specifications: Minimum size: Maximum size when long-page support is disabled: Maximum size when long-page support is enabled: Minimum weight: Maximum weight: 148 mm x 148 mm (5.8 inches x 5.8 inches) 215.9 mm x 355.6 mm (8.5 ... 100 sheets of 75 g/m2 (20 lb) paper. Load paper into the document feeder Place an original on the scanner glass, as indicated by the reference mark. NOTE: HP does not recommend using the document feeder for the automatic document feeder (ADF) directly onto the...
... forms, transparencies, or gum-backed pages. CAUTION: Avoid placing items that meets the following specifications: Minimum size: Maximum size when long-page support is disabled: Maximum size when long-page support is enabled: Minimum weight: Maximum weight: 148 mm x 148 mm (5.8 inches x 5.8 inches) 215.9 mm x 355.6 mm (8.5 ... 100 sheets of 75 g/m2 (20 lb) paper. Load paper into the document feeder Place an original on the scanner glass, as indicated by the reference mark. NOTE: HP does not recommend using the document feeder for the automatic document feeder (ADF) directly onto the...
Scanjet N8400 User Guide
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...Select a profile, and then click Scan. Adjust the paper guides to enable long-page support, see the HP Smart Document Scan Software Help. 12 Scan and Copy TIP: A description of the ...quick start button on the scanner front panel. • Use the arrows ( ) buttons to scroll through the list of HP Smart Document Scan Software profiles that are displayed on the scanner front panel, and then... or All Programs, point to HP, point to Scanjet, and then click HP Smart Document Scan Software. 2. Follow the onscreen instructions to start a scan from HP Smart Document Scan Software You can...
...Select a profile, and then click Scan. Adjust the paper guides to enable long-page support, see the HP Smart Document Scan Software Help. 12 Scan and Copy TIP: A description of the ...quick start button on the scanner front panel. • Use the arrows ( ) buttons to scroll through the list of HP Smart Document Scan Software profiles that are displayed on the scanner front panel, and then... or All Programs, point to HP, point to Scanjet, and then click HP Smart Document Scan Software. 2. Follow the onscreen instructions to start a scan from HP Smart Document Scan Software You can...
Scanjet N8400 User Guide
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...profiles with profiles across multiple computers, visit www.hp.com/ support. 16 Set up profiles for a workgroup, users can transfer their profiles from one of the following: • Double-click the HP Scanner Tools Utility icon on the computer desktop. ...8226; Press the Tools ( ) button on the scanner front panel. • Click Start, point to Programs or All Programs, point to HP, point to Scanjet...
...profiles with profiles across multiple computers, visit www.hp.com/ support. 16 Set up profiles for a workgroup, users can transfer their profiles from one of the following: • Double-click the HP Scanner Tools Utility icon on the computer desktop. ...8226; Press the Tools ( ) button on the scanner front panel. • Click Start, point to Programs or All Programs, point to HP, point to Scanjet...
Scanjet N8400 User Guide
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.... 4 Care and maintenance This section presents information about how to record scanner maintenance. HP Scanner Tools Utility Maintenance tab The Maintenance tab of the scanner helps ensure high-quality scans. You can purchase maintenance parts online. Visit the HP scanner support Web site at www.hp.com/support. 2. Care and maintenance 17 CAUTION: Avoid placing items that have sharp...
.... 4 Care and maintenance This section presents information about how to record scanner maintenance. HP Scanner Tools Utility Maintenance tab The Maintenance tab of the scanner helps ensure high-quality scans. You can purchase maintenance parts online. Visit the HP scanner support Web site at www.hp.com/support. 2. Care and maintenance 17 CAUTION: Avoid placing items that have sharp...
Scanjet N8400 User Guide
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...directly on the scanner front panel to open the HP Scanner Tools Utility. If too much glass cleaner is dusty. Use an HP paper-path cleaning cloth to the scanner. To order more HP paper-path cleaning cloths, go to see support and troubleshooting information, and then enter the scanner product name ... it. 3. Dry the glass with a mild glass cleaner. If you have streaks or scratches, use and the type of the scanner glass, visit www.hp.com/support. Set up a cleaning routine that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can leave streaks on the ...
...directly on the scanner front panel to open the HP Scanner Tools Utility. If too much glass cleaner is dusty. Use an HP paper-path cleaning cloth to the scanner. To order more HP paper-path cleaning cloths, go to see support and troubleshooting information, and then enter the scanner product name ... it. 3. Dry the glass with a mild glass cleaner. If you have streaks or scratches, use and the type of the scanner glass, visit www.hp.com/support. Set up a cleaning routine that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can leave streaks on the ...
Scanjet N8400 User Guide
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... the underside of printed paper in the ADF. Scan and view the results. 7. Use the following steps to www.hp.com/support. Open the scanner lid. 2. 5. If streaks still appear, repeat steps 3 through the scanner. Place up to five pages of the ADF. 3. The cleaning cloth can be cycled through the ADF up to... five times. Clean the ADF window If streaks exist on the door, and then pull the door toward you until it detaches from the ADF. To order more HP paper-path...
... the underside of printed paper in the ADF. Scan and view the results. 7. Use the following steps to www.hp.com/support. Open the scanner lid. 2. 5. If streaks still appear, repeat steps 3 through the scanner. Place up to five pages of the ADF. 3. The cleaning cloth can be cycled through the ADF up to... five times. Clean the ADF window If streaks exist on the door, and then pull the door toward you until it detaches from the ADF. To order more HP paper-path...
Scanjet N8400 User Guide
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Position the door over the ADF opening. Wipe the clear area with an HP paper-path cleaning cloth. 5. Close the scanner lid. 9. b. Use the ADF to scan up to www.hp.com/support. 20 Care and maintenance View the results. If streaks still exist on scans or paper jams occur repeatedly and cleaning...documents. Replace the ADF access door: a. Locate the clear scan window inside of the following conditions: • Streaks on the scanned images, call HP Customer Support. Locate the white strip on the scanner bed. Press the door into place until it both sides click shut. 7.
Position the door over the ADF opening. Wipe the clear area with an HP paper-path cleaning cloth. 5. Close the scanner lid. 9. b. Use the ADF to scan up to www.hp.com/support. 20 Care and maintenance View the results. If streaks still exist on scans or paper jams occur repeatedly and cleaning...documents. Replace the ADF access door: a. Locate the clear scan window inside of the following conditions: • Streaks on the scanned images, call HP Customer Support. Locate the white strip on the scanner bed. Press the door into place until it both sides click shut. 7.