User Guide
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...separation pad 26 7 Troubleshooting Scanner error codes ...28 Scanner initialization or hardware problems 29 Scanner does not start ...29 Scanner has stopped working correctly 30 Scanner operation problems 30 Scanner will not turn on ...31 Scanner lamp stays on ...31 Scanner does not scan right away 31 Scanner scans only one side ... do not work ...32 An unexpected program opens when a button is pressed 33 Wrong HP Smart Document Scan Software profile is used when a button is pressed ...33 Scanner paper path problems 33 Paper jamming, skewing, misfeeds, or multiple-page feeds 34 Paper ...
...separation pad 26 7 Troubleshooting Scanner error codes ...28 Scanner initialization or hardware problems 29 Scanner does not start ...29 Scanner has stopped working correctly 30 Scanner operation problems 30 Scanner will not turn on ...31 Scanner lamp stays on ...31 Scanner does not scan right away 31 Scanner scans only one side ... do not work ...32 An unexpected program opens when a button is pressed 33 Wrong HP Smart Document Scan Software profile is used when a button is pressed ...33 Scanner paper path problems 33 Paper jamming, skewing, misfeeds, or multiple-page feeds 34 Paper ...
User Guide
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... and then reinstall the scanner software. 4. Error 04 Paper Jam A document feeder paper jam has been detected. Wait 30 seconds, and then press the Power switch to the on position. Sort through the scanner. Scanner error codes For help for the HP scanning program that you hear a click, and then rescan. Error Code Description Error 02 SDRAM Error Press the Power switch...
... and then reinstall the scanner software. 4. Error 04 Paper Jam A document feeder paper jam has been detected. Wait 30 seconds, and then press the Power switch to the on position. Sort through the scanner. Scanner error codes For help for the HP scanning program that you hear a click, and then rescan. Error Code Description Error 02 SDRAM Error Press the Power switch...
User Guide
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...) Error Code Error 23 Lamp Error Error 24 Pick Failure Description 3. Make sure the paper meets the size and weight specifications, as specified in the scanner User Guide. 4. Press the Power switch to the off position to turn the computer back on. 5. The document feeder cannot pick up the paper or the paper is still displayed, contact HP...
...) Error Code Error 23 Lamp Error Error 24 Pick Failure Description 3. Make sure the paper meets the size and weight specifications, as specified in the scanner User Guide. 4. Press the Power switch to the off position to turn the computer back on. 5. The document feeder cannot pick up the paper or the paper is still displayed, contact HP...
HP Scanjet N7710 Scanner Setup and Support Guide
Page 5
... the hardware...4 Test the installation...7 Customizable profile labels...8 2 Scanner buttons and features Scanner buttons...10 Special features...10 3 Where to get additional information HP Scanjet N7710 User Guide 12 HP Smart Document Scan Software Help 12 HP Scanner Tools Utility help 12 Help for other software programs 12 4 Troubleshooting Scanner error codes...13 Scanner does not work after installation 14 Other sources for...
... the hardware...4 Test the installation...7 Customizable profile labels...8 2 Scanner buttons and features Scanner buttons...10 Special features...10 3 Where to get additional information HP Scanjet N7710 User Guide 12 HP Smart Document Scan Software Help 12 HP Scanner Tools Utility help 12 Help for other software programs 12 4 Troubleshooting Scanner error codes...13 Scanner does not work after installation 14 Other sources for...
HP Scanjet N7710 Scanner Setup and Support Guide
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... the paper from the document feeder. 2. Sort through the scanner. If this error occurs when there is no paper feed error, the misfeed (multipick) detection sensor is still displayed, contact HP Support. Error 03 USB Error 1. Open the hatch ...Error 18 Multipick Error The scanner detected that the computer recognizes the scanner. Follow these steps to an error code, see the appropriate topics below. Make sure the paper meets the size and weight specifications, as specified in the TWAIN/ISIS Advanced Settings dialog box. Replace the paper into the document feeder. Error 23 Lamp Error...
... the paper from the document feeder. 2. Sort through the scanner. If this error occurs when there is no paper feed error, the misfeed (multipick) detection sensor is still displayed, contact HP Support. Error 03 USB Error 1. Open the hatch ...Error 18 Multipick Error The scanner detected that the computer recognizes the scanner. Follow these steps to an error code, see the appropriate topics below. Make sure the paper meets the size and weight specifications, as specified in the TWAIN/ISIS Advanced Settings dialog box. Replace the paper into the document feeder. Error 23 Lamp Error...
HP Scanjet N7710 Scanner Setup and Support Guide
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...together. 3. Check that the power rocker switch is jammed. The document feeder cannot pick up the paper or the paper is in the on position. 14 HP Scanjet N7710 Scanner Remove the paper from the document feeder. 2. Replace the stack of originals and try again. The...is on. 2. Scanner does not work after installation If the scanner does not work after installation, you might be found. • An internal error has occurred. • The computer cannot communicate with the scanner. Contact HP Support for assistance. 4. Chapter 4 (continued) Error Code Error 24 Pick Failure ...
...together. 3. Check that the power rocker switch is jammed. The document feeder cannot pick up the paper or the paper is in the on position. 14 HP Scanjet N7710 Scanner Remove the paper from the document feeder. 2. Replace the stack of originals and try again. The...is on. 2. Scanner does not work after installation If the scanner does not work after installation, you might be found. • An internal error has occurred. • The computer cannot communicate with the scanner. Contact HP Support for assistance. 4. Chapter 4 (continued) Error Code Error 24 Pick Failure ...