Setup and Support Guide
Page 20
...green LED is connected to fix the problem: Step 1. Check the cables Verify that is still not on, the power supply might see one end and plugged into a power outlet or surge protector on one of the scanner. USB cable If the scanner has lost its USB connection, the... Error LED is connected between the scanner and a power outlet. 1. Try the following : 18 HP Scanjet N6010 Sheetfeed Document Scanner
...green LED is connected to fix the problem: Step 1. Check the cables Verify that is still not on, the power supply might see one end and plugged into a power outlet or surge protector on one of the scanner. USB cable If the scanner has lost its USB connection, the... Error LED is connected between the scanner and a power outlet. 1. Try the following : 18 HP Scanjet N6010 Sheetfeed Document Scanner
Setup and Support Guide
Page 21
... restart the computer, click No. 6. If prompted to remove or repair the software, click Remove. If the scanner does not work, uninstall and then reinstall the HP scanning software. Restart the computer. 8. Follow the onscreen instructions to the computer: - Another USB cable might not... problem, the problem might involve the USB hub or docking station. Setup and Support Guide 19 Do one of the following tasks, depending on how the scanner is connected to install the scanning software. Windows XP: Click Start, and then click Control Panel. - Select HP Scanjet N6010 Divers...
... restart the computer, click No. 6. If prompted to remove or repair the software, click Remove. If the scanner does not work, uninstall and then reinstall the HP scanning software. Restart the computer. 8. Follow the onscreen instructions to the computer: - Another USB cable might not... problem, the problem might involve the USB hub or docking station. Setup and Support Guide 19 Do one of the following tasks, depending on how the scanner is connected to install the scanning software. Windows XP: Click Start, and then click Control Panel. - Select HP Scanjet N6010 Divers...
Setup and Support Guide
Page 22
...15 or the device user guide. Open the Scanner Tools Utility. For instructions, see Scanner Tools Utility help on page 15. 20 HP Scanjet N6010 Sheetfeed Document Scanner c. Follow the onscreen instructions. Restart your scanner model from the list. Open the Scanner Tools Utility. Select the Buttons tab. After... troubleshooting help For more information, click Help in the Scanner Tools Utility. If the problem persists, the buttons might be disabled in the Scanner Tools Utility. Other sources for help with the scanner hardware or software, see if the buttons are not ...
...15 or the device user guide. Open the Scanner Tools Utility. For instructions, see Scanner Tools Utility help on page 15. 20 HP Scanjet N6010 Sheetfeed Document Scanner c. Follow the onscreen instructions. Restart your scanner model from the list. Open the Scanner Tools Utility. Select the Buttons tab. After... troubleshooting help For more information, click Help in the Scanner Tools Utility. If the problem persists, the buttons might be disabled in the Scanner Tools Utility. Other sources for help with the scanner hardware or software, see if the buttons are not ...
Setup and Support Guide
Page 25
... The following information outlines the warranty information for this product. HP limited warranty statement Product HP Scanjet N6010 Sheetfeed Document Scanner Duration of purchase by HP; The warranty period begins on -site service, and accident protection, may , within a reasonable time after being replaced. 8. Improper use of : a. Operation or other problems, including those defects that is valid in any other...
... The following information outlines the warranty information for this product. HP limited warranty statement Product HP Scanjet N6010 Sheetfeed Document Scanner Duration of purchase by HP; The warranty period begins on -site service, and accident protection, may , within a reasonable time after being replaced. 8. Improper use of : a. Operation or other problems, including those defects that is valid in any other...
User Guide
Page 3
Contents 1 Introduction to the HP Scanjet N6010 scanner 2 Scanner hardware 2 Scanning software 4 Where to get additional information 7 Accessibility...8 2 Scan and copy...10 Load originals...10 Basic scanning...12 Basic copying steps 12 Use the scanner buttons 12 Scan from other software programs 16 3 Care and maintenance 17 Scanner Tools Utility 17 Order maintenance and scanning supplies 17 Clean...
Contents 1 Introduction to the HP Scanjet N6010 scanner 2 Scanner hardware 2 Scanning software 4 Where to get additional information 7 Accessibility...8 2 Scan and copy...10 Load originals...10 Basic scanning...12 Basic copying steps 12 Use the scanner buttons 12 Scan from other software programs 16 3 Care and maintenance 17 Scanner Tools Utility 17 Order maintenance and scanning supplies 17 Clean...
User Guide
Page 9
... the installation, and troubleshoot installation problems. For a printable PDF version of inactivity, it is time for them to N6010, and then click User Guide. Because the scanner lamp turns off after a period of the guide, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to set up before scanning...
... the installation, and troubleshoot installation problems. For a printable PDF version of inactivity, it is time for them to N6010, and then click User Guide. Because the scanner lamp turns off after a period of the guide, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to set up before scanning...
User Guide
Page 24
... these steps: 1. After each step, start a scan to see if the scanner is scanning an original. A cable might be loose. Restart your computer. 22 HP Scanjet N6010 Sheetfeed Document Scanner The Power LED is lit with the next step. 1. If the problem persists, proceed with a steady green light. Disconnect the USB cable that both the USB cable and...
... these steps: 1. After each step, start a scan to see if the scanner is scanning an original. A cable might be loose. Restart your computer. 22 HP Scanjet N6010 Sheetfeed Document Scanner The Power LED is lit with the next step. 1. If the problem persists, proceed with a steady green light. Disconnect the USB cable that both the USB cable and...
User Guide
Page 26
... guides are positioned appropriately. Modify the setting in the on position. ● The scanner may be set to see if the issue lies with the printer. 24 HP Scanjet N6010 Sheetfeed Document Scanner Scan a different original to the same printer to an appropriate width for the item ...in the scanning software. Wait for the original being scanned. Chapter 4 Scanner operation problems ● Scanner will not turn on ● Scanner does not scan right away ● Scanned image is fuzzy ● Scanner is scanning items very slowly ● Scanned images are not straight ●...
... guides are positioned appropriately. Modify the setting in the on position. ● The scanner may be set to see if the issue lies with the printer. 24 HP Scanjet N6010 Sheetfeed Document Scanner Scan a different original to the same printer to an appropriate width for the item ...in the scanning software. Wait for the original being scanned. Chapter 4 Scanner operation problems ● Scanner will not turn on ● Scanner does not scan right away ● Scanned image is fuzzy ● Scanner is scanning items very slowly ● Scanned images are not straight ●...
User Guide
Page 28
... kit contains a feed-roller mechanism and a separation pad. A problem with the scanner. If the power supply is connected to see if the streaks or scratches are clean and unwrinkled. ● Use a cleaning cloth in the scanner paper path. For more information, see Clean the feed- Follow ...; Check that the originals are still apparent. Open the scanner hatch and then close it , such as staples or self-adhesive notes on the original that must be removed. ● Make sure the paper guides touch the edges of the original. 26 HP Scanjet N6010 Sheetfeed Document Scanner Try to test the...
... kit contains a feed-roller mechanism and a separation pad. A problem with the scanner. If the power supply is connected to see if the streaks or scratches are clean and unwrinkled. ● Use a cleaning cloth in the scanner paper path. For more information, see Clean the feed- Follow ...; Check that the originals are still apparent. Open the scanner hatch and then close it , such as staples or self-adhesive notes on the original that must be removed. ● Make sure the paper guides touch the edges of the original. 26 HP Scanjet N6010 Sheetfeed Document Scanner Try to test the...
User Guide
Page 32
...documentation 7 problem-solve buttons 25 cables 23 crooked images 24 cut-off images 26 fuzzy images 24 jams, clear 27 jams, prevent 25 jams, repeated 26 LEDs 21 misfeeds 25 power 24 reset the scanner 22 speed 24 stops working 22 streaks 26 uninstall and reinstall software 22 white lines 24 turn on scanner...28 white stripes, troubleshoot 24 30 HP Scanjet N6010 Sheetfeed Document Scanner parts, order 27 PDF files HP PDF writer software 4 scan to 14 Scan to PDF button about 2 use 14 Scanner Tools button locate 3 use 15 Scanner Tools Utility disable scanner buttons 9 help 8 included 4 ...
...documentation 7 problem-solve buttons 25 cables 23 crooked images 24 cut-off images 26 fuzzy images 24 jams, clear 27 jams, prevent 25 jams, repeated 26 LEDs 21 misfeeds 25 power 24 reset the scanner 22 speed 24 stops working 22 streaks 26 uninstall and reinstall software 22 white lines 24 turn on scanner...28 white stripes, troubleshoot 24 30 HP Scanjet N6010 Sheetfeed Document Scanner parts, order 27 PDF files HP PDF writer software 4 scan to 14 Scan to PDF button about 2 use 14 Scanner Tools button locate 3 use 15 Scanner Tools Utility disable scanner buttons 9 help 8 included 4 ...