Setup and Support Guide
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...is available to the power outlet or surge protector that is on when the power supply is connected to fix the problem: Step 1. USB cable If the scanner has lost its USB connection, the Error LED is plugged into the back of this cable has a green LED that... the AC cable is lit with the scanner. Check the cables Verify that plugs into . 4. The connector on the computer: ● The scanner could not be initialized. ● The scanner could not be defective. Try the following : 18 HP Scanjet N6010 Sheetfeed Document Scanner The power supply also has an AC cable that ...
...is available to the power outlet or surge protector that is on when the power supply is connected to fix the problem: Step 1. USB cable If the scanner has lost its USB connection, the Error LED is plugged into the back of this cable has a green LED that... the AC cable is lit with the scanner. Check the cables Verify that plugs into . 4. The connector on the computer: ● The scanner could not be initialized. ● The scanner could not be defective. Try the following : 18 HP Scanjet N6010 Sheetfeed Document Scanner The power supply also has an AC cable that ...
Setup and Support Guide
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... has restarted, try using the scanner. Uninstall and then reinstall the scanning software If checking the scanner cable connections did not solve the problem, the problem might not be compatible with the scanner. A list of an incomplete installation. Turn the scanner off and then on the USB...outlet. 7. After the scanning software is removed, unplug the scanner from the USB hub or the docking station, and then connect the USB cable directly to the computer. - Setup and Support Guide 19 Select HP Scanjet N6010 Divers and Tools, and then click Remove or Change/ Remove...
... has restarted, try using the scanner. Uninstall and then reinstall the scanning software If checking the scanner cable connections did not solve the problem, the problem might not be compatible with the scanner. A list of an incomplete installation. Turn the scanner off and then on the USB...outlet. 7. After the scanning software is removed, unplug the scanner from the USB hub or the docking station, and then connect the USB cable directly to the computer. - Setup and Support Guide 19 Select HP Scanjet N6010 Divers and Tools, and then click Remove or Change/ Remove...
Setup and Support Guide
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... or the device user guide. Follow the onscreen instructions. For instructions, see Scanner Tools Utility help on page 15. 20 HP Scanjet N6010 Sheetfeed Document Scanner A cable might be disabled. If the problem persists, the buttons might be disabled in the Scanner Tools Utility. For instructions, see Scanner Tools Utility help on . 3. Chapter 5 10. Do one of the following : a. Select...
... or the device user guide. Follow the onscreen instructions. For instructions, see Scanner Tools Utility help on page 15. 20 HP Scanjet N6010 Sheetfeed Document Scanner A cable might be disabled. If the problem persists, the buttons might be disabled in the Scanner Tools Utility. For instructions, see Scanner Tools Utility help on . 3. Chapter 5 10. Do one of the following : a. Select...
Setup and Support Guide
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... for the Product and has marketed the Product. Extent of purchase. 7. HP limited warranty statement Product HP Scanjet N6010 Sheetfeed Document Scanner Duration of purchase by HP; HP does not warrant that the operation of the defect, provide either replace or repair the defective Product. 5. Operation or other problems, including those defects that arise as next day exchange, on-site...
... for the Product and has marketed the Product. Extent of purchase. 7. HP limited warranty statement Product HP Scanjet N6010 Sheetfeed Document Scanner Duration of purchase by HP; HP does not warrant that the operation of the defect, provide either replace or repair the defective Product. 5. Operation or other problems, including those defects that arise as next day exchange, on-site...
User Guide
Page 3
Contents 1 Introduction to the HP Scanjet N6010 scanner 2 Scanner hardware 2 Scanning software 4 Where to get additional information 7 Accessibility...8 2 Scan and copy...10 Load originals...10 Basic scanning...12 Basic copying steps 12 Use the scanner buttons 12 Scan from other software programs 16 3 Care and maintenance 17 Scanner Tools Utility 17 Order maintenance and scanning supplies 17 Clean...
Contents 1 Introduction to the HP Scanjet N6010 scanner 2 Scanner hardware 2 Scanning software 4 Where to get additional information 7 Accessibility...8 2 Scan and copy...10 Load originals...10 Basic scanning...12 Basic copying steps 12 Use the scanner buttons 12 Scan from other software programs 16 3 Care and maintenance 17 Scanner Tools Utility 17 Order maintenance and scanning supplies 17 Clean...
User Guide
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... of this guide ● HP Scanjet N6010 Setup and Support Guide ● Online help Printable version of this guide that you can print, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to warm up and connect the scanner hardware, test the installation, and troubleshoot installation problems. For a printable PDF version...
... of this guide ● HP Scanjet N6010 Setup and Support Guide ● Online help Printable version of this guide that you can print, click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to warm up and connect the scanner hardware, test the installation, and troubleshoot installation problems. For a printable PDF version...
User Guide
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...the help for common problems with the scanner. ● Scanner LEDs ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner paper path problems ● Contact HP Support For additional troubleshooting, see if an error message is being displayed. Scanner LEDs The scanner has two LED lights ... warming up. The Error LED quickly blinks amber. amber light. The scanner is not connected. 4 Troubleshooting This section contains solutions for the scanning program that indicate scanner functions and error conditions. The LED on the left is the Power...
...the help for common problems with the scanner. ● Scanner LEDs ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner paper path problems ● Contact HP Support For additional troubleshooting, see if an error message is being displayed. Scanner LEDs The scanner has two LED lights ... warming up. The Error LED quickly blinks amber. amber light. The scanner is not connected. 4 Troubleshooting This section contains solutions for the scanning program that indicate scanner functions and error conditions. The LED on the left is the Power...
User Guide
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... the USB cable is open. 2. Restart your computer. 22 HP Scanjet N6010 Sheetfeed Document Scanner Chapter 4 (continued) LED indication The Power LED is lit with the next step. 1. Both LEDs are properly connected. 2. Scanner initialization or hardware problems This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Scanner has stopped working . After each step, start a scan...
... the USB cable is open. 2. Restart your computer. 22 HP Scanjet N6010 Sheetfeed Document Scanner Chapter 4 (continued) LED indication The Power LED is lit with the next step. 1. Both LEDs are properly connected. 2. Scanner initialization or hardware problems This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Scanner has stopped working . After each step, start a scan...
User Guide
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Chapter 4 Scanner operation problems ● Scanner will not turn on when you are positioned appropriately. If the scanner has not been used for awhile, the scanner lamp might need to go through a warm-up , it takes a moment after starting the software or pressing a scanner button for the original ... Scan a different original to the same printer to scan more information, see if the issue lies with the printer. 24 HP Scanjet N6010 Sheetfeed Document Scanner Wait for any obstructions in the scanning software. Vertical white stripes appear on the back of toner or ink. Be sure ...
Chapter 4 Scanner operation problems ● Scanner will not turn on when you are positioned appropriately. If the scanner has not been used for awhile, the scanner lamp might need to go through a warm-up , it takes a moment after starting the software or pressing a scanner button for the original ... Scan a different original to the same printer to scan more information, see if the issue lies with the printer. 24 HP Scanjet N6010 Sheetfeed Document Scanner Wait for any obstructions in the scanning software. Vertical white stripes appear on the back of toner or ink. Be sure ...
User Guide
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... might be disabled. c. Turn off ● The scanned images have streaks or scratches ● An item loaded in the scanner jams repeatedly ● Clear jams from the list. For instructions, see Scanner Tools Utility. Open the Scanner Tools Utility. Scanner paper path problems Use this section to help resolve paper path issues that the Disable...
... might be disabled. c. Turn off ● The scanned images have streaks or scratches ● An item loaded in the scanner jams repeatedly ● Clear jams from the list. For instructions, see Scanner Tools Utility. Open the Scanner Tools Utility. Scanner paper path problems Use this section to help resolve paper path issues that the Disable...
User Guide
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...separation pad. A problem with the scanner. If the paper still does not feed properly, see the Product Support section of the printed Setup and Support Guide that the surge protector is connected to a surge protector, ensure that came with the scanner hardware might not meet...Use a cleaning cloth in the document feeder, and remove pages from the scanner and turn on it by pressing firmly. Chapter 4 ● The document feeder or output tray might not be removed. ● Make sure the paper guides touch the edges of the original. 26 HP Scanjet N6010 Sheetfeed Document Scanner
...separation pad. A problem with the scanner. If the paper still does not feed properly, see the Product Support section of the printed Setup and Support Guide that the surge protector is connected to a surge protector, ensure that came with the scanner hardware might not meet...Use a cleaning cloth in the document feeder, and remove pages from the scanner and turn on it by pressing firmly. Chapter 4 ● The document feeder or output tray might not be removed. ● Make sure the paper guides touch the edges of the original. 26 HP Scanjet N6010 Sheetfeed Document Scanner
User Guide
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PageManager 4 printable documentation 7 problem-solve buttons 25 cables 23 crooked images 24 cut-off images 26 fuzzy images 24 jams, clear 27 jams, prevent 25 jams, repeated 26 LEDs 21 misfeeds 25 power 24 reset the scanner 22 speed 24 stops ...software 22 USB cable, troubleshoot 23 user guide printable 7 utility, Scanner Tools disable scanner buttons 9 help 8 included 4 maintenance information 17 open 3, 15 uses for 4 V vertical white stripes, troubleshoot 24 W Web sites replacement parts 27 supplies 17 support 28 white stripes, troubleshoot 24 30 HP Scanjet N6010 Sheetfeed Document Scanner
PageManager 4 printable documentation 7 problem-solve buttons 25 cables 23 crooked images 24 cut-off images 26 fuzzy images 24 jams, clear 27 jams, prevent 25 jams, repeated 26 LEDs 21 misfeeds 25 power 24 reset the scanner 22 speed 24 stops ...software 22 USB cable, troubleshoot 23 user guide printable 7 utility, Scanner Tools disable scanner buttons 9 help 8 included 4 maintenance information 17 open 3, 15 uses for 4 V vertical white stripes, troubleshoot 24 W Web sites replacement parts 27 supplies 17 support 28 white stripes, troubleshoot 24 30 HP Scanjet N6010 Sheetfeed Document Scanner