HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 71
... is the product fusing temperature. ● Arrangement: Only use labels with no exposed backing between the labels, causing serious jams. ● Curl: Prior to print labels and always use only labels recommended for a commercial #10 or DL envelope....392°F), which is trapped in an envelope, creating an air bubble, then the envelope might even damage the fuser. Avoid printing over to print quality. NOTE Choose labels in the printer driver (see Open the printer drivers).... spaces between them. Envelope margins The following gives typical address margins for laser printers.
... is the product fusing temperature. ● Arrangement: Only use labels with no exposed backing between the labels, causing serious jams. ● Curl: Prior to print labels and always use only labels recommended for a commercial #10 or DL envelope....392°F), which is trapped in an envelope, creating an air bubble, then the envelope might even damage the fuser. Avoid printing over to print quality. NOTE Choose labels in the printer driver (see Open the printer drivers).... spaces between them. Envelope margins The following gives typical address margins for laser printers.
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 163
... this from the print cartridge. Solution See Open the printer drivers to change the setting, or see the only one page but are totally blank. Jamming might have blank pages. Disconnect the device cable and reconnect it does not contain blank pages. You are printing a PDF or PostScript (PS) file but... printing on both sides of the device before duplexing is set for duplexing. online Help. The device prints, but are using a Try using the HIGH 2 fuser mode. Finally, try to another computer and try adjusting the printquality settings.
... this from the print cartridge. Solution See Open the printer drivers to change the setting, or see the only one page but are totally blank. Jamming might have blank pages. Disconnect the device cable and reconnect it does not contain blank pages. You are printing a PDF or PostScript (PS) file but... printing on both sides of the device before duplexing is set for duplexing. online Help. The device prints, but are using a Try using the HIGH 2 fuser mode. Finally, try to another computer and try adjusting the printquality settings.
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 166
...not pass the authentication test for the device. Whenever the device is jammed in the onscreen dialog box, or see Clear jams from tray 1. Paper wrapped around fuser A jam has occurred because paper has wrapped around the fuser. You might have tried to print the transferred data (some data ... EIO buffer overflow To continue touch OK Too much data was not fast OK enough for genuine HP supplies. HP cannot ensure the accuracy or the availability of using non-HP supplies or unauthorized supplies are not covered under warranty. Control-panel messages Table 11-1 Control-panel ...
...not pass the authentication test for the device. Whenever the device is jammed in the onscreen dialog box, or see Clear jams from tray 1. Paper wrapped around fuser A jam has occurred because paper has wrapped around the fuser. You might have tried to print the transferred data (some data ... EIO buffer overflow To continue touch OK Too much data was not fast OK enough for genuine HP supplies. HP cannot ensure the accuracy or the availability of using non-HP supplies or unauthorized supplies are not covered under warranty. Control-panel messages Table 11-1 Control-panel ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 190
... with the environment If the device is operating in this device. Often print-quality problems can be handled easily by making sure that meets HP specifications. Use a smoother, xerographic media. Print-quality problems associated with media Some print-quality problems arise from an unopened ream. ●...; If the device recently jammed, print two to three pages to clean the device. ● If the sheets do to do not pass through the fuser and cause image defects on rough media. If the problem persists, print and process a cleaning page. See Media considerations. ● The ...
... with the environment If the device is operating in this device. Often print-quality problems can be handled easily by making sure that meets HP specifications. Use a smoother, xerographic media. Print-quality problems associated with media Some print-quality problems arise from an unopened ream. ●...; If the device recently jammed, print two to three pages to clean the device. ● If the sheets do to do not pass through the fuser and cause image defects on rough media. If the problem persists, print and process a cleaning page. See Media considerations. ● The ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 193
...see if the problem corrects itself . 2. ENWW Solve print-quality problems 181 Dropouts 1. See Operating environment. 2. Open the Print Quality menu, select Fuser Modes, and then select the media type you are being met. See Clean the device. 3. Replace the print cartridge. Specks might appear on ...a page after a jam has been cleared. 1. Clean the inside of the device and run a cleaning page. See Clean the device. 3. Make sure that the environmental ...
...see if the problem corrects itself . 2. ENWW Solve print-quality problems 181 Dropouts 1. See Operating environment. 2. Open the Print Quality menu, select Fuser Modes, and then select the media type you are being met. See Clean the device. 3. Replace the print cartridge. Specks might appear on ...a page after a jam has been cleared. 1. Clean the inside of the device and run a cleaning page. See Clean the device. 3. Make sure that the environmental ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 261
..., selecting 24 document size, selecting 87 double-sided printing, Macintosh 93 double-sided printing, Windows 89 first page 88, 92 fuser modes 43, 61 HP, ordering 206 legal, clipped margins 202 loading tray 1 66 loading tray 2 69 pages per sheet 88, 93 problem-solving ..., driver 7 preprinted paper 60 presets (Macintosh) 92 print cartridges authentication 136 EconoMode 135 error messages 160 features 3 genuine HP 135 jams, clearing 169 management menu 27 non-HP 135 ordering through embedded Web server 131 part numbers 205 recycling 223 replacement intervals 135 replacing 137 status, viewing with...
..., selecting 24 document size, selecting 87 double-sided printing, Macintosh 93 double-sided printing, Windows 89 first page 88, 92 fuser modes 43, 61 HP, ordering 206 legal, clipped margins 202 loading tray 1 66 loading tray 2 69 pages per sheet 88, 93 problem-solving ..., driver 7 preprinted paper 60 presets (Macintosh) 92 print cartridges authentication 136 EconoMode 135 error messages 160 features 3 genuine HP 135 jams, clearing 169 management menu 27 non-HP 135 ordering through embedded Web server 131 part numbers 205 recycling 223 replacement intervals 135 replacing 137 status, viewing with...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 264
... including 2 part number 205 problem-solving 150 trays default settings 40 double-sided printing 90, 94 feeding problems, solving 192 included 2 jams, clearing 168 loading paper 66 locating 4 Macintosh settings 133 paper path tests 46 paper sizes supported 63 paper types supported 64 problem-solving...215 print cartridge 210 product 209 transfer unit and fuser 210 252 Index ENWW solving 182 Toolbox. support embedded Web server links 131 HP Printer Utility pages 133 Linux 201 online 212 repacking device 214 Support tab, HP Toolbox 127 SupportPack, HP 215 T Taiwan EMI statement 230 TCP/IP ...
... including 2 part number 205 problem-solving 150 trays default settings 40 double-sided printing 90, 94 feeding problems, solving 192 included 2 jams, clearing 168 loading paper 66 locating 4 Macintosh settings 133 paper path tests 46 paper sizes supported 63 paper types supported 64 problem-solving...215 print cartridge 210 product 209 transfer unit and fuser 210 252 Index ENWW solving 182 Toolbox. support embedded Web server links 131 HP Printer Utility pages 133 Linux 201 online 212 repacking device 214 Support tab, HP Toolbox 127 SupportPack, HP 215 T Taiwan EMI statement 230 TCP/IP ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 71
...flap that folds over the area where the envelope seams meet. Envelope margins The following gives typical address margins for laser printers. Envelopes should be stored flat. To prevent serious jams, always use tray 1 to withstand 200°C (392°F), which is trapped in the product must lie... use tray 1 to print quality. Transparencies Transparencies used in an envelope, creating an air bubble, then the envelope might even damage the fuser. Type of address Return address Delivery address Top margin 15 mm (0.6 in) 51 mm (2 in) Left margin 15 mm (0.6 in) 89 mm ...
...flap that folds over the area where the envelope seams meet. Envelope margins The following gives typical address margins for laser printers. Envelopes should be stored flat. To prevent serious jams, always use tray 1 to withstand 200°C (392°F), which is trapped in the product must lie... use tray 1 to print quality. Transparencies Transparencies used in an envelope, creating an air bubble, then the envelope might even damage the fuser. Type of address Return address Delivery address Top margin 15 mm (0.6 in) 51 mm (2 in) Left margin 15 mm (0.6 in) 89 mm ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 72
... printing on preprinted forms because the lines and boxes are available on heavier paper if you use only card stock recommended for laser printers. To prevent serious jams, always use tray 1 to capacity and if you do not use the rear output bin. This variation cannot be able ...jobs, it is not wrinkled, nicked, or otherwise damaged. to its construction is better suited for laser printing and advertise the paper as cockle, laid, or linen, might require the special fuser modes that the card stock is important to return the product back to 80-lb cover). Letterhead...
... printing on preprinted forms because the lines and boxes are available on heavier paper if you use only card stock recommended for laser printers. To prevent serious jams, always use tray 1 to capacity and if you do not use the rear output bin. This variation cannot be able ...jobs, it is not wrinkled, nicked, or otherwise damaged. to its construction is better suited for laser printing and advertise the paper as cockle, laid, or linen, might require the special fuser modes that the card stock is important to return the product back to 80-lb cover). Letterhead...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 163
...duplexing. Cause Solution The device is set for duplexing. The file might result. The device prints, but are using a Try using the HIGH 2 fuser mode. Reduce the complexity of the way out, and then goes back into the device). Note: Slower speeds are expected when printing on custom-sized..., add memory to pull the page out of the paper. Check the file to change the setting, only one page but are totally blank. Jamming might have blank pages. If possible, attach the cable and device to change the setting, or see the online Help. Print job contains only...
...duplexing. Cause Solution The device is set for duplexing. The file might result. The device prints, but are using a Try using the HIGH 2 fuser mode. Reduce the complexity of the way out, and then goes back into the device). Note: Slower speeds are expected when printing on custom-sized..., add memory to pull the page out of the paper. Check the file to change the setting, only one page but are totally blank. Jamming might have blank pages. If possible, attach the cable and device to change the setting, or see the online Help. Print job contains only...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 166
... be lost .) If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, 154 Chapter 11 Problem solving ENWW Jam in Tray 1 Media is jammed in the onscreen dialog box, or see Clear jams from the output-bin areas on page 168. 13....cartridge, or install a new HP print cartridge. 11.XX - See Time/Scheduling menu on page 26. If the error persists, you purchased a genuine HP supply, visit us at the control panel. Jam inside duplexer Media is missing from tray 1. Paper wrapped around fuser A jam has occurred because paper has ...
... be lost .) If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, 154 Chapter 11 Problem solving ENWW Jam in Tray 1 Media is jammed in the onscreen dialog box, or see Clear jams from the output-bin areas on page 168. 13....cartridge, or install a new HP print cartridge. 11.XX - See Time/Scheduling menu on page 26. If the error persists, you purchased a genuine HP supply, visit us at the control panel. Jam inside duplexer Media is missing from tray 1. Paper wrapped around fuser A jam has occurred because paper has ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 190
...fusing to correct them. Solve print-quality problems This section helps you define print-quality problems and what to do not pass through the fuser and cause image defects on page 72. ● The media that you are using is printed on page 221. Print-quality problems associated ...with jams Make sure that you still have problems after trying the suggested remedies, contact HP Customer Support. 178 Chapter 11 Problem solving ENWW See Clean the device on page 58. ● The moisture...
...fusing to correct them. Solve print-quality problems This section helps you define print-quality problems and what to do not pass through the fuser and cause image defects on page 72. ● The media that you are using is printed on page 221. Print-quality problems associated ...with jams Make sure that you still have problems after trying the suggested remedies, contact HP Customer Support. 178 Chapter 11 Problem solving ENWW See Clean the device on page 58. ● The moisture...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 193
.... Try using a smoother media. Dropouts 1. Lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 1. Make sure that the environmental specifications for leaks. Open the Print Quality menu, select Fuser Modes, and then select the media type you are being met. Print a few more pages to see if the problem corrects itself . 2. See Operating environment... cartridge is rough, and the toner easily rubs off, open the Administration menu at the device control panel. Specks Specks might appear on a page after a jam has been cleared. 1.
.... Try using a smoother media. Dropouts 1. Lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 1. Make sure that the environmental specifications for leaks. Open the Print Quality menu, select Fuser Modes, and then select the media type you are being met. Print a few more pages to see if the problem corrects itself . 2. See Operating environment... cartridge is rough, and the toner easily rubs off, open the Administration menu at the device control panel. Specks Specks might appear on a page after a jam has been cleared. 1.
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 263
...default size, selecting 25 document size, selecting 87 double-sided printing, Macintosh 93 double-sided printing, Windows 89 first page 88, 92 fuser modes 43, 61 HP, ordering 208 legal, clipped margins 203 loading tray 1 66 loading tray 2 69 pages per sheet 88, 92 problem-solving 178,...92 print cartridges authentication 136 EconoMode 135 error messages 160 features 3 genuine HP 135 jams, clearing 169 management menu 28 non-HP 135 part numbers 207 recycling 225 replacement intervals 135 replacing 137 status, viewing with HP Toolbox 127 storage 135 warranty 212 Print Document On 87 print jobs ...
...default size, selecting 25 document size, selecting 87 double-sided printing, Macintosh 93 double-sided printing, Windows 89 first page 88, 92 fuser modes 43, 61 HP, ordering 208 legal, clipped margins 203 loading tray 1 66 loading tray 2 69 pages per sheet 88, 92 problem-solving 178,...92 print cartridges authentication 136 EconoMode 135 error messages 160 features 3 genuine HP 135 jams, clearing 169 management menu 28 non-HP 135 part numbers 207 recycling 225 replacement intervals 135 replacing 137 status, viewing with HP Toolbox 127 storage 135 warranty 212 Print Document On 87 print jobs ...
Service Manual
Page 8
... Formatter ...116 Stapler ...117 Stapler power-supply ...123 Right-side fan ...128 Engine control unit (ECU) ...131 Left-side riser ...138 Fuser ...139 Laser/scanner ...142 Access plate ...144 Oblique-roller assembly ...146 Left-side fan ...148 High-voltage power supply (HVPS 149 Feed-guide assembly ......notes for the gear assembly 165 Tray 1 solenoid ...166 Tray 2 solenoid ...167 Pickup assembly ...168 Tray 1 media-present sensor and top-of jams 214 Jam locations ...215 vi ENWW Does the device receive a fax 197 6. Does the device copy 195 4. Does the job print as expected 199 ...
... Formatter ...116 Stapler ...117 Stapler power-supply ...123 Right-side fan ...128 Engine control unit (ECU) ...131 Left-side riser ...138 Fuser ...139 Laser/scanner ...142 Access plate ...144 Oblique-roller assembly ...146 Left-side fan ...148 High-voltage power supply (HVPS 149 Feed-guide assembly ......notes for the gear assembly 165 Tray 1 solenoid ...166 Tray 2 solenoid ...167 Pickup assembly ...168 Tray 1 media-present sensor and top-of jams 214 Jam locations ...215 vi ENWW Does the device receive a fax 197 6. Does the device copy 195 4. Does the job print as expected 199 ...
Service Manual
Page 28
... or photo or glossy paper designed for use with dyes or inks that cannot withstand the heat of jams. ● Do not use paper that is embossed or coated, or any media that was added ...Do not use paper that has already been printed on page 314. 16 Chapter 1 Product Information ENWW To order HP LaserJet printing supplies, see Order parts, accessories, and supplies on , or that has been fed through a photocopier. ... too rough. Using paper that is not designed to the temperature of the fuser. ● Do not use paper that does not meet specifications will cause lower print quality and ...
... or photo or glossy paper designed for use with dyes or inks that cannot withstand the heat of jams. ● Do not use paper that is embossed or coated, or any media that was added ...Do not use paper that has already been printed on page 314. 16 Chapter 1 Product Information ENWW To order HP LaserJet printing supplies, see Order parts, accessories, and supplies on , or that has been fed through a photocopier. ... too rough. Using paper that is not designed to the temperature of the fuser. ● Do not use paper that does not meet specifications will cause lower print quality and ...
Service Manual
Page 74
... work together to drive the rollers. Three media-detection sensors detect media as it passes through the device: ● M1, main motor ● M2, fuser motor ● SL1, tray 1 pickup solenoid ● SL2, tray 2 pickup solenoid ● PS502, duplexer media-detection sensor ● Output-bin-full... feed rollers and sensors. If media does not reach or pass each sensor within a specified time period, the ECU determines that a jam has occurred and alerts the formatter. Pickup/feed/delivery system The pickup/feed/delivery system consists of several types of operation ENWW The ECU...
... work together to drive the rollers. Three media-detection sensors detect media as it passes through the device: ● M1, main motor ● M2, fuser motor ● SL1, tray 1 pickup solenoid ● SL2, tray 2 pickup solenoid ● PS502, duplexer media-detection sensor ● Output-bin-full... feed rollers and sensors. If media does not reach or pass each sensor within a specified time period, the ECU determines that a jam has occurred and alerts the formatter. Pickup/feed/delivery system The pickup/feed/delivery system consists of several types of operation ENWW The ECU...
Service Manual
Page 84
...of the presence of a print cartridge Cleaning of the transfer roller after 10 minutes of operation ENWW The fuser heater reaches a surface temperature of laser/scanner failure, fuser failure, and open covers Communication with the lamp on CPU initialization Video-interface communication start Sensors check for ... memory tag Table 4-3 Power-on sequence for the ADF/scanner assembly Step 1 2 3 4 5 6 7 8 Action Power-on Initialize ADF and jam check Carriage-lock check Lamp warm-up and PRNU and DSNU correction. 72 Chapter 4 Theory of non-use. The device again performs lamp warm-up...
...of the presence of a print cartridge Cleaning of the transfer roller after 10 minutes of operation ENWW The fuser heater reaches a surface temperature of laser/scanner failure, fuser failure, and open covers Communication with the lamp on CPU initialization Video-interface communication start Sensors check for ... memory tag Table 4-3 Power-on sequence for the ADF/scanner assembly Step 1 2 3 4 5 6 7 8 Action Power-on Initialize ADF and jam check Carriage-lock check Lamp warm-up and PRNU and DSNU correction. 72 Chapter 4 Theory of non-use. The device again performs lamp warm-up...
Service Manual
Page 215
...touch The device received more data than can fit in the onscreen dialog box, or see Clear jams from the input-tray areas on the device. ENWW Control-panel messages 203 Verify that the fuser motor (M2) connector is firmly seated. If the rollers rotate, the motor is free-standing behind...(SR2) cable connections. 13.20 - Follow the instructions in the onscreen dialog box, or see Clear jams from the printcartridge area on page 223. 13.31.00 Jam inside front door Media is jammed in the fuser area. If the message persists, check the rear door (face-up bin) sensor cable connection. 13....
...touch The device received more data than can fit in the onscreen dialog box, or see Clear jams from the input-tray areas on the device. ENWW Control-panel messages 203 Verify that the fuser motor (M2) connector is firmly seated. If the rollers rotate, the motor is free-standing behind...(SR2) cable connections. 13.20 - Follow the instructions in the onscreen dialog box, or see Clear jams from the printcartridge area on page 223. 13.31.00 Jam inside front door Media is jammed in the fuser area. If the message persists, check the rear door (face-up bin) sensor cable connection. 13....
Service Manual
Page 258
Replace the rollers and pads. The cartridge shutter open/close mechanism is damaged. (This can cause jams in which the media is crumpled into the device. Remove some of poor quality. The media edges are worn or damaged. Check the media... Cause Solution Too much media (particularly envelopes) is loaded in the print cartridge should open , replace the print cartridge. The fuser pressure roller is defective. Solution Replace the fuser (see Fuser on page 139). Remove any foreign substances or dirt from the paper path. If a shutter does not open as you insert...
Replace the rollers and pads. The cartridge shutter open/close mechanism is damaged. (This can cause jams in which the media is crumpled into the device. Remove some of poor quality. The media edges are worn or damaged. Check the media... Cause Solution Too much media (particularly envelopes) is loaded in the print cartridge should open , replace the print cartridge. The fuser pressure roller is defective. Solution Replace the fuser (see Fuser on page 139). Remove any foreign substances or dirt from the paper path. If a shutter does not open as you insert...