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... Print a stored fax when the private receive feature is on 148 8 Manage and maintain 149 Use the HP Reconfiguration Utility to change the product connection (Windows 150 Set up HP Wireless Direct Printing 151 Use HP Web Services applications 152 Configure IP network settings 153 Printer sharing disclaimer 153 View or change network settings...
... Print a stored fax when the private receive feature is on 148 8 Manage and maintain 149 Use the HP Reconfiguration Utility to change the product connection (Windows 150 Set up HP Wireless Direct Printing 151 Use HP Web Services applications 152 Configure IP network settings 153 Printer sharing disclaimer 153 View or change network settings...
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...up incorrectly 230 The product is disabled, or other network settings are incorrect 230 Solve wireless network problems 231 Wireless connectivity checklist 231 The product does not print after the wireless configuration completes 232 The product does not print, and the computer has a third-...party firewall installed 232 The wireless connection does not work after moving the wireless router or product ........ 232 Cannot connect more computers to the wireless product 232 The wireless product loses communication when connected to a VPN 233 The network does...
...up incorrectly 230 The product is disabled, or other network settings are incorrect 230 Solve wireless network problems 231 Wireless connectivity checklist 231 The product does not print after the wireless configuration completes 232 The product does not print, and the computer has a third-...party firewall installed 232 The wireless connection does not work after moving the wireless router or product ........ 232 Cannot connect more computers to the wireless product 232 The wireless product loses communication when connected to a VPN 233 The network does...
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...comparison Paper handling Supported operating systems Connectivity Memory Control-panel display Print Tray 1 (100-sheet capacity) Tray 2 (250-sheet capacity) Optional Tray 3 (500-sheet capacity) Standard output bin (250-sheet capacity) Automatic duplex printing Windows XP, 32-bit Windows Vista, 32-bit and 64bit Windows 7, 32-...Windows 2008 Server R2, print and scan drivers only Mac OS X v10.6 and later Hi-Speed USB 2.0 10/100/1000 Ethernet LAN connection Wireless network connection 256 MB RAM Color graphical touch screen Prints 30 pages per minute (ppm) on A4-size paper and 31 ppm on Letter-...
...comparison Paper handling Supported operating systems Connectivity Memory Control-panel display Print Tray 1 (100-sheet capacity) Tray 2 (250-sheet capacity) Optional Tray 3 (500-sheet capacity) Standard output bin (250-sheet capacity) Automatic duplex printing Windows XP, 32-bit Windows Vista, 32-bit and 64bit Windows 7, 32-...Windows 2008 Server R2, print and scan drivers only Mac OS X v10.6 and later Hi-Speed USB 2.0 10/100/1000 Ethernet LAN connection Wireless network connection 256 MB RAM Color graphical touch screen Prints 30 pages per minute (ppm) on A4-size paper and 31 ppm on Letter-...
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... use this feature. 8 Back button and light Returns to the control-panel help system Control-panel layout 1 Wireless light (wireless models Indicates the wireless network is ready 5 Help button and light Provides access to the previous screen NOTE: This button illuminates only ...can use this feature. 8 Chapter 1 Product introduction ENWW The light blinks while the product is establishing a only) connection to the wireless network. 2 Touchscreen display Provides access to the product features and indicates the current status of the product 3 Attention light Indicates a ...
... use this feature. 8 Back button and light Returns to the control-panel help system Control-panel layout 1 Wireless light (wireless models Indicates the wireless network is ready 5 Help button and light Provides access to the previous screen NOTE: This button illuminates only ...can use this feature. 8 Chapter 1 Product introduction ENWW The light blinks while the product is establishing a only) connection to the wireless network. 2 Touchscreen display Provides access to the product features and indicates the current status of the product 3 Attention light Indicates a ...
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...about supplies status. From the supplies summary screen, you can vary. From the network settings screen, you are connected to a wireless network, this feature. 10 Home button and light Provides access to the Home screen Control-panel Home screen The Home screen provides ...Services features, including HP ePrint HP ePrint is a tool that prints documents by using any email enabled device to send them to the product's email address. 2 Setup button Provides access to the main menus 3 Wireless button (wireless Provides access to the Wireless menu and wireless status information models...
...about supplies status. From the supplies summary screen, you can vary. From the network settings screen, you are connected to a wireless network, this feature. 10 Home button and light Provides access to the Home screen Control-panel Home screen The Home screen provides ...Services features, including HP ePrint HP ePrint is a tool that prints documents by using any email enabled device to send them to the product's email address. 2 Setup button Provides access to the main menus 3 Wireless button (wireless Provides access to the Wireless menu and wireless status information models...
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... use. 4. To prevent your product from printing unexpected documents, click ePrint Settings, and then click the Allowed Senders tab. To set up for all HP ePrint jobs sent to this code by sending them as an email attachment to the product's email address from the time you must be connected... to a wired or wireless network and have the option to enable HP Web Services again, and obtain a new code. Select your product from the list, or click + Add printer to add it...
... use. 4. To prevent your product from printing unexpected documents, click ePrint Settings, and then click the Allowed Senders tab. To set up for all HP ePrint jobs sent to this code by sending them as an email attachment to the product's email address from the time you must be connected... to a wired or wireless network and have the option to enable HP Web Services again, and obtain a new code. Select your product from the list, or click + Add printer to add it...
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8 Manage and maintain ● Use the HP Reconfiguration Utility to change the product connection (Windows) ● Set up HP Wireless Direct Printing ● Use HP Web Services applications ● Configure IP network settings ● HP Device Toolbox (Windows) ● HP Utility for Mac OS X ● Use HP Web Jetadmin software ● Economy settings ● Product security features ● Upgrade the firmware ENWW 149
8 Manage and maintain ● Use the HP Reconfiguration Utility to change the product connection (Windows) ● Set up HP Wireless Direct Printing ● Use HP Web Services applications ● Configure IP network settings ● HP Device Toolbox (Windows) ● HP Utility for Mac OS X ● Use HP Web Jetadmin software ● Economy settings ● Product security features ● Upgrade the firmware ENWW 149
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... 8 Manage and maintain ENWW After you select the type of connection you can change . The HP Reconfiguration Utility is connected, use a different wireless address, to connect to a wired or wireless network, or change from a network connection to set up the connection. You can reconfigure the ...product to use the HP Reconfiguration Utility to a USB connection. For example, you wish to make, the...
... 8 Manage and maintain ENWW After you select the type of connection you can change . The HP Reconfiguration Utility is connected, use a different wireless address, to connect to a wired or wireless network, or change from a network connection to set up the connection. You can reconfigure the ...product to use the HP Reconfiguration Utility to a USB connection. For example, you wish to make, the...
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...using Apple AirPrint ● Mobile devices that run Android, iOS, or Symbian using the HP ePrint Home & Biz application To set a security password. Use HP Wireless Direct to www.hp.com, enter the HP product number in the search box, select the specific product model, and then click ...the Software & Driver Downloads link. 3. If you have not previously configured a password, you to set up HP Wireless Direct from your wireless mobile device directly to an HP Wireless Direct-enabled product without requiring connection to set up a security password for the product. ENWW Set up...
...using Apple AirPrint ● Mobile devices that run Android, iOS, or Symbian using the HP ePrint Home & Biz application To set a security password. Use HP Wireless Direct to www.hp.com, enter the HP product number in the search box, select the specific product model, and then click ...the Software & Driver Downloads link. 3. If you have not previously configured a password, you to set up HP Wireless Direct from your wireless mobile device directly to an HP Wireless Direct-enabled product without requiring connection to set up a security password for the product. ENWW Set up...
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... The print server automatically configures itself for the highest link speed and communication mode allowed on . ENWW Configure IP network settings 155 Incorrect changes to wireless networks. NOTE: Making changes to these settings causes the product to turn off and then on the product control panel, touch the Setup button. 2. Touch...
... The print server automatically configures itself for the highest link speed and communication mode allowed on . ENWW Configure IP network settings 155 Incorrect changes to wireless networks. NOTE: Making changes to these settings causes the product to turn off and then on the product control panel, touch the Setup button. 2. Touch...
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... This tab does not appear if the product is connected to which the product can use various Web tools with the product. HP Web Services tab HP Smart Install tab Description ● Printing: Change the default product print settings, such as the "from" address for emails. ...Configure the SMTP Server information. ● E-mail Address Book: Add or delete entries in the fax phone book. ● Junk Fax List: Set fax numbers to set up Wireless...
... This tab does not appear if the product is connected to which the product can use various Web tools with the product. HP Web Services tab HP Smart Install tab Description ● Printing: Change the default product print settings, such as the "from" address for emails. ...Configure the SMTP Server information. ● E-mail Address Book: Add or delete entries in the fax phone book. ● Junk Fax List: Set fax numbers to set up Wireless...
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... prints slowly ● Solve walk-up USB printing problems ● Solve fax problems ● Solve USB connection problems ● Solve wired network problems ● Solve wireless network problems ● Solve product software problems with Windows ● Solve product software problems with Mac OS X ● Remove software (Windows) ● Remove software (Mac...
... prints slowly ● Solve walk-up USB printing problems ● Solve fax problems ● Solve USB connection problems ● Solve wired network problems ● Solve wireless network problems ● Solve product software problems with Windows ● Solve product software problems with Mac OS X ● Remove software (Windows) ● Remove software (Mac...
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...turn on the network Step 1: Make sure that the product is set up correctly 1. Solve problems checklist Follow these measures restores power, contact HP Customer Care. Press the power button to the wall outlet. If the product is connected to a network, check the following items: ●...connection is already connected to deactivate the Auto Power Down mode. 2. Make sure that it is secure. 2. Step 2: Check the cabling or wireless connection 1. Make sure that the cable itself is turned on the product. Make sure that the line voltage is correct for voltage requirements.) ...
...turn on the network Step 1: Make sure that the product is set up correctly 1. Solve problems checklist Follow these measures restores power, contact HP Customer Care. Press the power button to the wall outlet. If the product is connected to a network, check the following items: ●...connection is already connected to deactivate the Auto Power Down mode. 2. Make sure that it is secure. 2. Step 2: Check the cabling or wireless connection 1. Make sure that the cable itself is turned on the product. Make sure that the line voltage is correct for voltage requirements.) ...
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..., low signal quality or interference might be delaying print jobs. ● If the product is connected wirelessly, print a Wireless Network Test Report to verify that the wireless connection is loaded correctly in the product, clear the jam. If you have installed the print driver for this... Home screen on the product control panel, touch the Information b. c. Step 3: Check the control panel for this product. Touch the Run Wireless Test button to print the configuration report. 2. Try temporarily disabling the firewall to make sure that the input tray contains paper. 3. If ...
..., low signal quality or interference might be delaying print jobs. ● If the product is connected wirelessly, print a Wireless Network Test Report to verify that the wireless connection is loaded correctly in the product, clear the jam. If you have installed the print driver for this... Home screen on the product control panel, touch the Information b. c. Step 3: Check the control panel for this product. Touch the Run Wireless Test button to print the configuration report. 2. Try temporarily disabling the firewall to make sure that the input tray contains paper. 3. If ...
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...product configuration page. ◦ If you are using a network cable and not a phone cord to connect to Virtual printer port for USB. 6. Install the HP software from the print queue. 5. If your computer, right-click the name of this product, click Properties, and open the Ports tab. ◦ If ...you are all , try the following items: ◦ Check the light next to a wireless network, low signal quality or interference might be delaying print jobs. The product does not print or it prints slowly The product does not print...
...product configuration page. ◦ If you are using a network cable and not a phone cord to connect to Virtual printer port for USB. 6. Install the HP software from the print queue. 5. If your computer, right-click the name of this product, click Properties, and open the Ports tab. ◦ If ...you are all , try the following items: ◦ Check the light next to a wireless network, low signal quality or interference might be delaying print jobs. The product does not print or it prints slowly The product does not print...
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If the paper type setting is connected to a wireless network, low signal quality or interference might be delaying print jobs. 206 Chapter 9 Solve problems ENWW When you are using, change the setting to the ... prints, but it can correctly fuse the toner to the paper. If your computer or the product is not correct for this Web site: www.hp.com/support/lj500colorMFPM570. 2. Make sure the computer meets the minimum specifications for the type of specifications, go to this product.
If the paper type setting is connected to a wireless network, low signal quality or interference might be delaying print jobs. 206 Chapter 9 Solve problems ENWW When you are using, change the setting to the ... prints, but it can correctly fuse the toner to the paper. If your computer or the product is not correct for this Web site: www.hp.com/support/lj500colorMFPM570. 2. Make sure the computer meets the minimum specifications for the type of specifications, go to this product.
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...set identifier (SSID) is correct. Also make sure that the wireless radio in the wireless networks list ● The wireless network is not functioning ● Perform a wireless network diagnostic test ● Reduce interference on a wireless network Wireless connectivity checklist ● Verify that the network cable is not ... any large metal objects between the access point and the product. If the network has Internet access, try accessing other wireless networks, and some Bluetooth devices. ● Verify that the print driver is located away from electronic devices that the ...
...set identifier (SSID) is correct. Also make sure that the wireless radio in the wireless networks list ● The wireless network is not functioning ● Perform a wireless network diagnostic test ● Reduce interference on a wireless network Wireless connectivity checklist ● Verify that the network cable is not ... any large metal objects between the access point and the product. If the network has Internet access, try accessing other wireless networks, and some Bluetooth devices. ● Verify that the print driver is located away from electronic devices that the ...
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... the product is working correctly. 4. Make sure that your computer connects to print, make sure you have completed the wireless installation. Verify that you can open the product HP Embedded Web Server from the manufacturer. 2. Compare the service set identifier (SSID) on the computer. If the numbers... are not the same, the devices are within 30 m (100 ft) of the wireless access point. 2. Temporarily turn off any ...
... the product is working correctly. 4. Make sure that your computer connects to print, make sure you have completed the wireless installation. Verify that you can open the product HP Embedded Web Server from the manufacturer. 2. Compare the service set identifier (SSID) on the computer. If the numbers... are not the same, the devices are within 30 m (100 ft) of the wireless access point. 2. Temporarily turn off any ...
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...computer is working correctly. If the window displays round-trip times, the network is working . 4. a. c. ENWW Solve wireless network problems 233 4. The wireless product loses communication when connected to a VPN ● Typically, you can still connect to the network. 3. For Windows,...network has lost communication, try connecting other networks at the same time. Reconfigure the wireless setup for the computer. Make sure that the wireless network is working correctly. 5. The wireless network is not connected. 2. Make sure that the network cable is not functioning...
...computer is working correctly. If the window displays round-trip times, the network is working . 4. a. c. ENWW Solve wireless network problems 233 4. The wireless product loses communication when connected to a VPN ● Typically, you can still connect to the network. 3. For Windows,...network has lost communication, try connecting other networks at the same time. Reconfigure the wireless setup for the computer. Make sure that the wireless network is working correctly. 5. The wireless network is not connected. 2. Make sure that the network cable is not functioning...
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...the following tips can reduce interference in line of sight with the wireless products on the product control panel, touch the Setup button. 2. These objects can disrupt radio signals. ● Keep the wireless devices away from large metal objects, such as filing cabinets, ... building structures. These objects can absorb radio waves and lower signal strength. ● Position the wireless router in a central location in a wireless network: ● Keep the wireless devices away from large masonry structures and other electromagnetic devices, such as microwaves and cordless telephones....
...the following tips can reduce interference in line of sight with the wireless products on the product control panel, touch the Setup button. 2. These objects can disrupt radio signals. ● Keep the wireless devices away from large metal objects, such as filing cabinets, ... building structures. These objects can absorb radio waves and lower signal strength. ● Position the wireless router in a central location in a wireless network: ● Keep the wireless devices away from large masonry structures and other electromagnetic devices, such as microwaves and cordless telephones....