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HP Officejet 6500A Support Question

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Question posted by kurt69519 on September 5th, 2011

Connecting To Wireless - Open Set-up Wizard ?

I just bought HP 6500A - e710a. Spent about 5 days trying to turn the Radio/Blue Light On. Do I need an App or other ? is the unit in fact ready for Wireless out-of-the-box ? I cannot bring up the Wireless Set-up Wizard ! I downloaded the CD and used theUSB connect approach but need the printer to be OnLine first ? Network Configuration page print out says "offline". Ihave At&t wireless and have the Network Name/Password.Thank you for your help.

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Answer #1: Posted by antiroach on September 5th, 2011 4:18 PM

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antiroach

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Okay, here's what you need to do. Follow this link. When the new page opens, you'll see a box outlined in green with a title of "Select from the below." You'll need to use those five links when necessary and be sure you have followed all instructions before you move on to the next link. However, the first link and the last are the most important.

1. Install software & drivers -- You have to make sure you have the correct software and drivers installed on your computer. If you do not, then you'll never get the wireless printer option working. So, be sure to download and then install the appropriate software for your computer.

5. Wireless & Network -- I don't know what you're OS is, but odds are it's a Microsoft product. So, you'll most likely be using the fifth link for your instructions on setting up wireless. The link is entitled:

Installing the Printer Software on a Wireless or Wired (Ethernet) Network

Note: If you don't have Windows XP or 7, then you'll need to follow one of the other 5 links to get your specific instructions.

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Related HP Officejet 6500A Manual Pages

Getting Started Guide - Page 6

... site specifications, in the HP printer software that could be connected to the Internet (either using an Ethernet cable or wireless connection) • A device that has a functioning e-mail capability Follow the instructions on the printer's control panel to a printer that came with your printer. Note: For a list of print options allow you need to enable and set up this Web site...

Getting Started Guide - Page 9

.../ADSL Modem 6 Computer 7 Telephone Set up computer modem or a telephone, you will need to the 1-Line port on the printer. Do not use fax 7 Remove the white plug from your DSL/ADSL service provider) 3 Telephone cord provided in the box with the printer, connected to the 1-LINE port on the printer Connecting additional equipment Remove the white plug...

Getting Started Guide - Page 17

... the onscreen instructions. Note: If the firewall software on your computer displays any open documents. If the printer is connected to install successfully on your computer. Selecting this option allows the software to a network, the test page displays details about the printer's wireless connection. Set up wireless (802.11) communication (some models only) 15 Windows 1. Place the...

Getting Started Guide - Page 22

...) light is turned on If the blue light near the printer's control panel is weak, try moving the printer closer to your operating system: Windows Place the HP software CD into the computer and run the Wireless Network Test from large masonry structures and other building structures as these objects can disrupt radio signals. • Keep the wireless devices away from the printer...

User Guide - Page 9

... sure that the printer is connected to your network 151 Step 3: Check to see if the firewall software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service...

User Guide - Page 51

... to use is set up and functioning correctly. NOTE: If you must install the printer software using the installation program provided on the HP software CD provided ...need printed confirmation that opens the printer Properties dialog box. For more information, see Load an original on the scanner glass or Load an original in the fax number you entered. To use the printer's fax connection...

User Guide - Page 74

... phones, netbooks, or other mobile devices-anywhere, anytime. You cannot use HP Apps , the printer needs to be connected to access, store, and print business information without using an Ethernet cable or wireless connection). This section contains the following topics: • HP Apps • Marketsplash by HP) to enable and set up this service, called HP ePrint, you can print from...

User Guide - Page 87

...: Many of the System Preferences. feed problems. • Power light is on . Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet, and is turned on and not blinking. Close programs that you are not using the HP software CD included with the printer, or you begin troubleshooting a printing problem. • For...

User Guide - Page 93

... that the USB cable is turned on the printer status: a. If the connections are not being displayed in , and then press the Power button to turn the printer off and then on your computer. Try using the printer over the network. Click System Preferences in the dialog box, click Start Jobs. To check the printer's status, complete the following...

User Guide - Page 149

...phone cord supplied in the box with the printer, connect one end to the coupler, then connect the other end to the port labeled 1-LINE on the coupler and to Answer setting is a voice call is...of rings to answer for fax calls, try connecting the answering machine directly to the open port on the back of rings before answering. TIP: If the printer came with answering machine. Solution: To ...

User Guide - Page 152

... computers running Windows, make sure it is turned on the network configuration page. 6. Click OK twice to the computer and the printer are secure. • The network is ... HP software that came with the printer, verify that: • All cable connections to save the settings and close the dialog boxes. 148 Solve a problem If the installation program cannot discover the printer,...

User Guide - Page 153

... computer. Step 1 - Make sure the wireless (802.11) light is turned on . Connecting an Ethernet cable turns off the router and the printer, and then turn on in this is the first time you are setting up the wireless connection, and you have tried the suggestions provided in the Basic troubleshooting section and are using the HP software included with the network...

User Guide - Page 154

... of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access point (WAP) Step 1: Make sure your computer is connected to your network To check a wired (Ethernet) connection ▲ Many computers have indicator lights. If you...

User Guide - Page 156

... sure the printer is online and ready If you have active connections to the same network, the firewall security software might need to reconfigure your firewall to see Configure your firewall settings to allow the computer and printer to communicate with the firewall turned off , you typically use your computer to work with the firewall turned off , try using...

User Guide - Page 157

... Click Start, click Control Panel, and then double-click Printers. 2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Right-click the printer icon for additional troubleshooting help. Step 6: Make sure the HP Network Devices Support service is connected wirelessly, and then click Set as you continue to the next section for the...

User Guide - Page 160

... EWS, the printer must be opened Check your network setup • Make sure you are not using either an Ethernet or a wireless connection (some models only). NOTE: To use the EWS, the printer must be connected to the Internet, try turning off these settings. Check your Web browser uses any proxy settings to connect to a network using is turned on and working...

User Guide - Page 208

... the phone cord supplied in your country/region. To set in the box with the printer, connect one phone cord is different from the DSL filter to the printer, you might already have in the box with the printer to connect to the 1-LINE port You might need to Answer setting. Obtain a DSL filter from your country/region. Run a fax...

User Guide - Page 230

... an ad hoc network, the printer is set to infrastructure communication mode and communicates with other wireless devices without the use WEP keys to encode data. AES is 'Open,' which does not require security for encryption and employs 802.1X authentication with a high level of a WAP. Connecting an Ethernet cable turns off the printer's wireless capabilities. 226 Network setup...

User Guide - Page 234

... print quality becomes unacceptable. NOTE: If the icon does not appear in the box, and then click the HP Utility entry. NOTE: The HP printer software can open the HP Utility ▲ Click the HP Utility icon in the Dock. TIP: When the HP Utility is connected to a network, you receive an ink alert message, consider having a replacement cartridge...

User Guide - Page 246

... 166 printer software (Windows) about 230 opening 230 Printer Status Report information on 160 printhead clean 112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111 problems print 85 processor specifications 169 pulse dialing 63 Q quality, troubleshoot copy 129 scan 132 R radio interference reducing 228 regulatory information 184 radio, turn off...