HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
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Question posted by hmparker on June 15th, 2015
How Do I Get The Printer Online As It Currently Says Offline? Thanks.
The message is that the printer is offline, says the network connection is good. I do not know how to get it on line
Current Answers
Answer #1: Posted by hzplj9 on June 15th, 2015 1:44 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,875,670
Member since:
June 25th, 2012 Points: 4,875,670
This link to HP troubleshooting may help you solve your problem. If pressing the power button does not bring it online you may need to re-configure. Depending on your system of connectivity you may have to re-connect via the USB cable to re-configure for your network or reset to factory to initialise the ports.
Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 5
...; An active network connection. These scanned documents can be connected either scan documents directly to Network Folder
• A network connection.
Learn more email addresses for each scan destination, allowing you to an email message using the HP software. With HP Digital Fax, you can save incoming, black-and-white faxes to a computer folder on the printer's control panel...
Getting Started Guide - Page 7
....
On your computer or mobile device, open your computer displays any messages during the installation, select the "always permit/allow" option in the "To" line of the email message. Create a new email message, and then attach the file that you are connecting to finish the setup. For a list of files that the printer's email address is the...
Getting Started Guide - Page 18
...network connections types, the wireless network name, and the wireless password (WPA passphrase, WEP key), see the user guide.
18
Selecting this information, contact your network administrator or the person who set up wireless communication, make sure the printer... messages during the installation, select the "always permit/allow" option in the order listed to establish wireless connection ...
Getting Started Guide - Page 25
... devices (like your printer) on your local network while your network over a Virtual Private Network (VPN)
A Virtual Private Network (VPN) is a computer network that the printer's email address is enabled on page 7.
If other email addresses are listed in the "To" line of the email message. browser you are valid:
using a USB cable. Note: If a mandatory update is connected...
User Guide - Page 19
.... Shows that a wired network connection exists. For more information, see Control-panel display icons. Right arrow button: Navigates through settings in the menus.
Help button: Opens the Help menu. Cancel button: Stops a job, exits a menu, or exits settings.
This is indicated by the number of curved lines. HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium
12...
User Guide - Page 56
... Solutions • A network connection
The printer can be connected either through a wireless connection or using HP Digital ...network address for the folder On computer running Windows, network addresses are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium.
• A valid email address • Outgoing SMTP server information • An active Internet connection...
User Guide - Page 70
..., see Load an original on the display.
-
If a connection cannot be reduced, on good phone lines. Touch Cancel Scheduled Fax. Send a fax in the automatic ...message on the scanner
glass or Load an original in Error Correction Mode Error Correction Mode (ECM) prevents loss of the erroneous portion. Load your originals. The default setting is busy or not answering, the printer...
User Guide - Page 91
...line of the email message. Enter the printer's email address in the "To" line of the email message, and then select the option to print. If other email addresses are sending might not print. Find the printer's email address To display your printer... ePrint, and then touch Off. On your computer or mobile device, open your printer's display.
From the Home screen, touch (HP ePrint), and...
User Guide - Page 135
... sharing dialog box is different after setting up properly and connected to the network: • Try printing a document using the printer. • Check the network settings for the printer and make sure it has a valid IP address. • PING the printer and make sure that it is connected to the Internet. • Make sure the web browser...
User Guide - Page 140
...install the HP software provided with those listed in the "Advanced wireless troubleshooting" section. Chapter 9
The printer cannot read photos on the memory device Check the memory device The memory device might encounter when connecting the printer to your wired (Ethernet) network, perform one or more of the following topics: • Basic wireless troubleshooting • Advanced wireless...
User Guide - Page 141
... an Ethernet cable has not been connected to the printer. To print a Print Wireless Network Test page, touch (right arrow), touch Setup, touch Network, and then select Print Wireless Network Test or Wireless Network Test. TIP: If the Print Wireless Network Test indicates the signal is online and ready
Solve wireless problems 137 Connecting an Ethernet cable turns off...
User Guide - Page 143
... need this section to . To use the printer over the network. If the printer supports Ethernet networking and is connected to an Ethernet network, make sure an Ethernet cable is not connected to a network.
• If the Network Status is Offline, the
printer is not plugged into the back, then wireless connectivity is connected to find out if your computer, you can determine...
User Guide - Page 144
... EWS and use the printer even with the printer. Step 4: Make sure the printer is online and ready If you have active connections to see if the firewall software is Offline, right-click the printer, and click Use Printer Online. If the printers on your computer to see the documentation provided with each other over the network, continue to recognize the...
User Guide - Page 145
... in the Printers or Printers and Faxes folder is set as Default Printer. Step 6: Make sure your computer is not connected to access local devices (like your printer) on hold, click Resume. 4.
The printer uses its USB and network connections at the same time. Solve wireless problems 141 If the printer is a computer network that is connected wirelessly has HP network re-discovery...
User Guide - Page 146
... HP,
select your wireless network and Wireless Direct Printing. However, some functionality might provide this feature. Mac OS X 1. For information about using the embedded web server, see these options, updating the printer might not be supported if the printer has a simultaneous wireless connection to your wireless-enabled computers and mobile devices with a Wireless Direct Printing...
User Guide - Page 148
..., and then click Firewall Help in all languages.
Solve printer management problems
TIP: You can visit the HP online support website at the same time on and working correctly...network.
• If your firewall has a setting to "not show alert messages", you should allow ", "permit" or "unblock".
An example would be opened
NOTE: To use the embedded web server if the printer is connected...
User Guide - Page 151
...connecting to save the settings and close the dialog boxes. The printer status report also contains a log of the
"General network troubleshooting" conditions are using a computer running Windows, make sure it is installed on the network configuration page. For more information, see Understand the network configuration page.
• If you troubleshoot problems with the printer. A message...
User Guide - Page 157
... Discovery (WS Discovery) protocols or Microsoft web Services for Devices (WSD) Print services supported on the printer is accessed by network management applications for IP address and name resolution (through those services. 1. General Information: Shows information about the current status and active connection type of the network, and other information, such as the URL of the...
User Guide - Page 176
... requirements • Notice to users of the Canadian telephone network • Notice to users of the German telephone network • Australia wired fax statement • Regulatory information for wireless products • Regulatory model number
172 Technical information Appendix A
Regulatory information
The printer meets product requirements from regulatory agencies in Japan about the...
User Guide - Page 224
...Network setup A message appears warning that are an advanced user, you to continue. 4.
NOTE: In addition to the link speed that matches your network components cannot connect with the printer.
1. For firewall operation on the printer... Understand the network
configuration page. -Or• Open the HP software (Windows), double-click Estimated Ink Levels, click the Device Information tab....
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