User Guide
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... 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam 116 13.A 2000-sheet tray paper jam ...121 13.B9, 13.B2, 13.FF fuser paper jam ...125 13.B2 right door paper jam ...128 Improve print quality ...129 Introduction ...129 Print from a different software program ...129 Check the paper...130 Print a cleaning page ...130 Visually inspect the toner cartridge ...131 Check paper and the printing environment 131 Step one: Use paper that meets HP specifications 131 Step two: Check the environment 131 Step three: Set the individual tray alignment 132 Try a different print driver ...132 Calibrate the printer...
... 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam 116 13.A 2000-sheet tray paper jam ...121 13.B9, 13.B2, 13.FF fuser paper jam ...125 13.B2 right door paper jam ...128 Improve print quality ...129 Introduction ...129 Print from a different software program ...129 Check the paper...130 Print a cleaning page ...130 Visually inspect the toner cartridge ...131 Check paper and the printing environment 131 Step one: Use paper that meets HP specifications 131 Step two: Check the environment 131 Step three: Set the individual tray alignment 132 Try a different print driver ...132 Calibrate the printer...
User Guide
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... 2 9 Model name 10 Front door (access to update the printer firmware. NOTE: An administrator must enable this port before use. 5 Right door (access to the fuser and for the other models) 2 Chapter 1 Printer overview ENWW
... 2 9 Model name 10 Front door (access to update the printer firmware. NOTE: An administrator must enable this port before use. 5 Right door (access to the fuser and for the other models) 2 Chapter 1 Printer overview ENWW
User Guide
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...; 13.A3, 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam ● 13.A 2000-sheet tray paper jam ● 13.B9, 13.B2, 13.FF fuser paper jam ● 13.B2 right door paper jam Paper jam locations 2 1 3 5 4 6 1 Output bin 2 Right door and...
...; 13.A3, 13.A4, 13.A5 tray 3, tray 4, tray 5 paper jam ● 13.A 2000-sheet tray paper jam ● 13.B9, 13.B2, 13.FF fuser paper jam ● 13.B2 right door paper jam Paper jam locations 2 1 3 5 4 6 1 Output bin 2 Right door and...
User Guide
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..., lift up slightly, and then pull straight out to cool before handling it . 9. 7. CAUTION: The fuser can affect print quality. 8. Contaminants can be visible. CAUTION: Do not touch the rollers on the transfer roller. If paper is jammed as it enters ...the output bin, gently pull the paper out to remove it would not be hot while the printer is visible entering the bottom of the fuser, gently pull downward to remove it . 114 Chapter 6 Solve problems ENWW Wait for the...
..., lift up slightly, and then pull straight out to cool before handling it . 9. 7. CAUTION: The fuser can affect print quality. 8. Contaminants can be visible. CAUTION: Do not touch the rollers on the transfer roller. If paper is jammed as it enters ...the output bin, gently pull the paper out to remove it would not be hot while the printer is visible entering the bottom of the fuser, gently pull downward to remove it . 114 Chapter 6 Solve problems ENWW Wait for the...
User Guide
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If paper is jammed inside could still be hot. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside the fuser, gently pull it straight up to remove it clicks into the printer until they have cooled. 11. 10. If the paper tears, remove all paper fragments. Close the right door. Do not touch the fuser rollers until it . Open the jam-access door on the fuser, and push the fuser completely into place. 12. Close the jam-access door on the fuser. ENWW Clear paper jams 115
If paper is jammed inside could still be hot. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside the fuser, gently pull it straight up to remove it clicks into the printer until they have cooled. 11. 10. If the paper tears, remove all paper fragments. Close the right door. Do not touch the fuser rollers until it . Open the jam-access door on the fuser, and push the fuser completely into place. 12. Close the jam-access door on the fuser. ENWW Clear paper jams 115
User Guide
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... to cool before handling it . 12. CAUTION: Do not touch the rollers on the transfer roller. Wait for the fuser to remove the fuser. If paper is visible entering the bottom of the fuser, gently pull downward to remove it . ENWW Clear paper jams 119 If paper is jammed as it enters the... bin, gently pull the paper downward to remove it would not be hot while the printer is in use. Contaminants can be visible. CAUTION: The fuser can affect print quality. 11. Paper could be jammed inside the...
... to cool before handling it . 12. CAUTION: Do not touch the rollers on the transfer roller. Wait for the fuser to remove the fuser. If paper is visible entering the bottom of the fuser, gently pull downward to remove it . ENWW Clear paper jams 119 If paper is jammed as it enters the... bin, gently pull the paper downward to remove it would not be hot while the printer is in use. Contaminants can be visible. CAUTION: The fuser can affect print quality. 11. Paper could be jammed inside the...
User Guide
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If paper is jammed inside could still be hot. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside the fuser, gently pull it straight up to remove it clicks into the printer until they have cooled. 14. Close the jam-access door on the fuser. Open the jam-access door on the fuser, and push the fuser completely into place. 15. Close the right door. 120 Chapter 6 Solve problems ENWW Do not touch the fuser rollers until it . 13. If the paper tears, remove all paper fragments.
If paper is jammed inside could still be hot. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside the fuser, gently pull it straight up to remove it clicks into the printer until they have cooled. 14. Close the jam-access door on the fuser. Open the jam-access door on the fuser, and push the fuser completely into place. 15. Close the right door. 120 Chapter 6 Solve problems ENWW Do not touch the fuser rollers until it . 13. If the paper tears, remove all paper fragments.
User Guide
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Gently pull out any jammed paper. Open the right door. 2. 13.B9, 13.B2, 13.FF fuser paper jam Use the following procedure to cool before handling it. 1. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● 13.B9.XX Jam in fuser ● 13.B2.XX Jam in . ● 13.FF.EE Door Open Jam CAUTION: The fuser can be hot while the printer is in all possible jam locations inside the right door. ENWW Clear paper jams 125 Wait for the fuser to check for paper in use.
Gently pull out any jammed paper. Open the right door. 2. 13.B9, 13.B2, 13.FF fuser paper jam Use the following procedure to cool before handling it. 1. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● 13.B9.XX Jam in fuser ● 13.B2.XX Jam in . ● 13.FF.EE Door Open Jam CAUTION: The fuser can be hot while the printer is in all possible jam locations inside the right door. ENWW Clear paper jams 125 Wait for the fuser to check for paper in use.
User Guide
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..., lift up slightly, and then pull straight out to remove it. Wait for the fuser to remove it . 126 Chapter 6 Solve problems ENWW Contaminants can be visible. CAUTION: The fuser can affect print quality. 4. If paper is in use. If paper is jammed as it enters the output bin, gently pull the... paper downward to cool before handling it . 5. CAUTION: Do not touch the rollers on the transfer roller. 3. Paper could be jammed inside the fuser where it would not be hot while the printer is visible entering the bottom of the...
..., lift up slightly, and then pull straight out to remove it. Wait for the fuser to remove it . 126 Chapter 6 Solve problems ENWW Contaminants can be visible. CAUTION: The fuser can affect print quality. 4. If paper is in use. If paper is jammed as it enters the output bin, gently pull the... paper downward to cool before handling it . 5. CAUTION: Do not touch the rollers on the transfer roller. 3. Paper could be jammed inside the fuser where it would not be hot while the printer is visible entering the bottom of the...
User Guide
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6. Do not touch the fuser rollers until it . Close the right door. ENWW Clear paper jams 127 If paper is jammed inside could still be hot. Close the jam-access door on the fuser. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside the fuser, gently pull it straight up to remove it clicks into the printer until they have cooled. 7. Open the jam-access door on the fuser, and push the fuser completely into place. 8. If the paper tears, remove all paper fragments.
6. Do not touch the fuser rollers until it . Close the right door. ENWW Clear paper jams 127 If paper is jammed inside could still be hot. Close the jam-access door on the fuser. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside the fuser, gently pull it straight up to remove it clicks into the printer until they have cooled. 7. Open the jam-access door on the fuser, and push the fuser completely into place. 8. If the paper tears, remove all paper fragments.
User Guide
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...state (it has passed the rated life), replace the cartridge. 3. Try using a different print mode. 4. See the printer support page at support.hp.com for solving image defect issues. 1. Make sure that the paper type, size, and weight are supported by the printer. Table 6-1 Image ...defects table quick reference (continued) Table 6-8 Fixing/fuser defects on page 139 Table 6-9 Image placement defects on page 139 Table 6-10 Color plane registrations defects (color models only) on page 140 ...
...state (it has passed the rated life), replace the cartridge. 3. Try using a different print mode. 4. See the printer support page at support.hp.com for solving image defect issues. 1. Make sure that the paper type, size, and weight are supported by the printer. Table 6-1 Image ...defects table quick reference (continued) Table 6-8 Fixing/fuser defects on page 139 Table 6-9 Image placement defects on page 139 Table 6-10 Color plane registrations defects (color models only) on page 140 ...
User Guide
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...when the paper is not positioned properly as it is below the tray full indicator. ENWW Possible solutions 1. If the problem persists, go to support.hp.com. Reprint the document. 2. If the problem persists, go to the correct size for the paper. Table 6-9 Image placement defects Description Sample ...control panel, go to match. Adjust them to the indentations or markings in the paper tray and adjust the printer settings to support.hp.com. Fixing/fuser Poor fusing: Toner rubs off along either edge of the image repeated down the page. Check the paper type in the paper tray...
...when the paper is not positioned properly as it is below the tray full indicator. ENWW Possible solutions 1. If the problem persists, go to support.hp.com. Reprint the document. 2. If the problem persists, go to the correct size for the paper. Table 6-9 Image placement defects Description Sample ...control panel, go to match. Adjust them to the indentations or markings in the paper tray and adjust the printer settings to support.hp.com. Fixing/fuser Poor fusing: Toner rubs off along either edge of the image repeated down the page. Check the paper type in the paper tray...
User Guide
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... letterhead mode 34 Android devices printing from 71 24, 29, B bin, output locating 2 Bonjour identifying 76 browser requirements HP embedded Web Server 76 C calibrate colors 133 cartridge replacing 48 cartridge policy 41 cartridge protection 44 cartridges order numbers 48 checklist...22 envelopes, loading 35 Ethernet (RJ-45) locating 4 Explorer, versions supported HP Embedded Web Server 76 F formatter locating 3 fuser jams 125 G gateway, setting default 86 general configuration HP Embedded Web Server 78 genuine HP cartridges 41 H hard disks encrypted 89 hard drive part number 38 Help button...
... letterhead mode 34 Android devices printing from 71 24, 29, B bin, output locating 2 Bonjour identifying 76 browser requirements HP embedded Web Server 76 C calibrate colors 133 cartridge replacing 48 cartridge policy 41 cartridge protection 44 cartridges order numbers 48 checklist...22 envelopes, loading 35 Ethernet (RJ-45) locating 4 Explorer, versions supported HP Embedded Web Server 76 F formatter locating 3 fuser jams 125 G gateway, setting default 86 general configuration HP Embedded Web Server 78 genuine HP cartridges 41 H hard disks encrypted 89 hard drive part number 38 Help button...
User Guide
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...78 interface ports locating 4 Internet Explorer, versions supported HP Embedded Web Server 76 IP Security 88 IPsec 88 IPv4 address 86 IPv6 address 86 J jams 2,000-sheet high-capacity input tray 121 550-sheet trays 116 auto-navigation 108 causes of 108 fuser 125 locations 107 lower-right door 128 output bin... 109 right door 125 Tray 1 110 Tray 2 112 Jetadmin, HP Web 92 jobs, stored creating (Windows) 64 deleting 67 Mac settings 66 printing 66 K keypad ...
...78 interface ports locating 4 Internet Explorer, versions supported HP Embedded Web Server 76 IP Security 88 IPsec 88 IPv4 address 86 IPv6 address 86 J jams 2,000-sheet high-capacity input tray 121 550-sheet trays 116 auto-navigation 108 causes of 108 fuser 125 locations 107 lower-right door 128 output bin... 109 right door 125 Tray 1 110 Tray 2 112 Jetadmin, HP Web 92 jobs, stored creating (Windows) 64 deleting 67 Mac settings 66 printing 66 K keypad ...
User Guide
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...sheet trays orientation 32 Tray 2 and the 550-sheet trays orientation 27 paper jams 2,000-sheet high-capacity input tray 121 550-sheet trays 116 fuser 125 locations 107 lower-right door 128 output bin 109 right door 125 Tray 1 110 Tray 2 112 paper pickup problems solving 101, 103 ... 100 ordering 38 part numbers 38 replacing toner cartridges 48 replacing toner-collection unit 52 using when low 100 support online 96 system requirements HP Embedded Web Server 76 minimum 13 T TCP/IP manually configuring IPv4 parameters 86 manually configuring IPv6 parameters 86 technical support online 96 toner ...
...sheet trays orientation 32 Tray 2 and the 550-sheet trays orientation 27 paper jams 2,000-sheet high-capacity input tray 121 550-sheet trays 116 fuser 125 locations 107 lower-right door 128 output bin 109 right door 125 Tray 1 110 Tray 2 112 paper pickup problems solving 101, 103 ... 100 ordering 38 part numbers 38 replacing toner cartridges 48 replacing toner-collection unit 52 using when low 100 support online 96 system requirements HP Embedded Web Server 76 minimum 13 T TCP/IP manually configuring IPv4 parameters 86 manually configuring IPv6 parameters 86 technical support online 96 toner ...
