Setup Guide
Page 27
For more of network settings unique to a given network. Do one of the "General network troubleshooting" conditions listed above are met. • Though it matches the IP address listed on the Network configuration page. Check the wireless communication.... 2) From the Windows desktop, click Start, point to Settings, and then click Printers or Printers and Faxes. General network troubleshooting • If you might have several wireless profiles (for example, one for a home network and one or more information, see the onscreen user guide on the Starter CD. If the Problems...
For more of network settings unique to a given network. Do one of the "General network troubleshooting" conditions listed above are met. • Though it matches the IP address listed on the Network configuration page. Check the wireless communication.... 2) From the Windows desktop, click Start, point to Settings, and then click Printers or Printers and Faxes. General network troubleshooting • If you might have several wireless profiles (for example, one for a home network and one or more information, see the onscreen user guide on the Starter CD. If the Problems...
Setup Guide
Page 32
...An embedded Web server (EWS) resides on a hardware product (such as a printer) or in the firmware, rather than as software that is loaded on your computer..., Opera, Mozilla Firefox, or Safari can run , in the future. 28 Troubleshooting To open the embedded Web server In a supported Web browser on a network server... information, see the onscreen user guide on your device has a color display, select Network, select View Network Settings, select Print Network ... it so that you can print a Network configuration page to call HP, print the Self-test diagnostic page before calling. If you can ...
...An embedded Web server (EWS) resides on a hardware product (such as a printer) or in the firmware, rather than as software that is loaded on your computer..., Opera, Mozilla Firefox, or Safari can run , in the future. 28 Troubleshooting To open the embedded Web server In a supported Web browser on a network server... information, see the onscreen user guide on your device has a color display, select Network, select View Network Settings, select Print Network ... it so that you can print a Network configuration page to call HP, print the Self-test diagnostic page before calling. If you can ...
User Guide
Page 14
... HP Printer Utility is typically installed with the device software. 10 Get started Embedded Web server (network connection) Allows you to view status information, change settings, and manage the device from the Web site. Readme file and release notes Provide late-breaking information and troubleshooting...the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can also configure settings for setting up the device and information about printhead ...
... HP Printer Utility is typically installed with the device software. 10 Get started Embedded Web server (network connection) Allows you to view status information, change settings, and manage the device from the Web site. Readme file and release notes Provide late-breaking information and troubleshooting...the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can also configure settings for setting up the device and information about printhead ...
User Guide
Page 93
For more information, see Troubleshooting tips and resources. However, a static IP address might resolve certain setup ... Perform device maintenance tasks: Click the Services tab. • Change tray settings: Click Paper Handling from the Printer Settings panel. • Perform device maintenance tasks: Open the Information and Support panel, and then click the...left pane. NOTE: It is not recommended that you assign a static IP address to perform. Toolbox (Windows) HP Printer Utility (Mac OS) to do the following... • Configure network settings: Click the Networking tab, and ...
For more information, see Troubleshooting tips and resources. However, a static IP address might resolve certain setup ... Perform device maintenance tasks: Click the Services tab. • Change tray settings: Click Paper Handling from the Printer Settings panel. • Perform device maintenance tasks: Open the Information and Support panel, and then click the...left pane. NOTE: It is not recommended that you assign a static IP address to perform. Toolbox (Windows) HP Printer Utility (Mac OS) to do the following... • Configure network settings: Click the Networking tab, and ...
User Guide
Page 98
... to configure network settings for supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP network peripherals. HP Instant Support checks the computer, and a list of Web-based troubleshooting tools. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. HP Web Jetadmin software The HP Web Jetadmin software is a suite of configured devices appears...
... to configure network settings for supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP network peripherals. HP Instant Support checks the computer, and a list of Web-based troubleshooting tools. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. HP Web Jetadmin software The HP Web Jetadmin software is a suite of configured devices appears...
User Guide
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... Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of ink cartridges varies by country/region. Maintain and troubleshoot 143 The ink cartridges might come in printhead servicing,... ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve ...
... Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of ink cartridges varies by country/region. Maintain and troubleshoot 143 The ink cartridges might come in printhead servicing,... ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve ...
User Guide
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... 5. To replace the ink cartridges 1. Close the ink cartridge cover. 144 Maintain and troubleshoot NOTE: The ink levels shown are an estimate only. After removing a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Press down firmly on the cartridge to... of time. For information about using these tools, see Understand the self-test diagnostic page). Do not remove a cartridge from its color-coded slot and insert the cartridge into the slot. Align the cartridge with your thumb and forefinger and pulling it between your device,...
... 5. To replace the ink cartridges 1. Close the ink cartridge cover. 144 Maintain and troubleshoot NOTE: The ink levels shown are an estimate only. After removing a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Press down firmly on the cartridge to... of time. For information about using these tools, see Understand the self-test diagnostic page). Do not remove a cartridge from its color-coded slot and insert the cartridge into the slot. Align the cartridge with your thumb and forefinger and pulling it between your device,...
User Guide
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...colored blocks, clean the printheads. Press OK when the alignment is done to ensure the best print quality. However, if the appearance of your printed pages indicates that the printheads are thin white lines across any of pages printed from the Information and Support panel. 146 Maintain and troubleshoot... Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern...
...colored blocks, clean the printheads. Press OK when the alignment is done to ensure the best print quality. However, if the appearance of your printed pages indicates that the printheads are thin white lines across any of pages printed from the Information and Support panel. 146 Maintain and troubleshoot... Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern...
User Guide
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...contacts in the power cord and turn on the printhead latch). Insert the printhead into its color-coded slot (the label on the printhead must match the label on the device. If .... Close the top cover. 14. Plug in the printhead slot inside the device with your printer, see To align the printheads. Open the top cover. 2. The control panel should indicate ...pages. For more information, see Supplies. 1. Press down to stop moving. 150 Maintain and troubleshoot If the control panel message remains, repeat the cleaning procedure described above steps for the printhead...
...contacts in the power cord and turn on the printhead latch). Insert the printhead into its color-coded slot (the label on the printhead must match the label on the device. If .... Close the top cover. 14. Plug in the printhead slot inside the device with your printer, see To align the printheads. Open the top cover. 2. The control panel should indicate ...pages. For more information, see Supplies. 1. Press down to stop moving. 150 Maintain and troubleshoot If the control panel message remains, repeat the cleaning procedure described above steps for the printhead...
User Guide
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...specifications. • Media is loaded correctly in their correct color-coded slots. For Windows, set it after the printheads are installed. • No error messages appear on . Troubleshooting tips and resources 157 Keep fluids away from the control... takes approximately 12 minutes to resolve printing problems. • For a paper jam, see Clear a jam in the Printers folder. For more information. • Pause Printing is turned on and not blinking. Ensure you are firmly connected to..., and stains off the power and unplug the power cord from each one to the device.
...specifications. • Media is loaded correctly in their correct color-coded slots. For Windows, set it after the printheads are installed. • No error messages appear on . Troubleshooting tips and resources 157 Keep fluids away from the control... takes approximately 12 minutes to resolve printing problems. • For a paper jam, see Clear a jam in the Printers folder. For more information. • Pause Printing is turned on and not blinking. Ensure you are firmly connected to..., and stains off the power and unplug the power cord from each one to the device.
User Guide
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...for the device. For more information, see Change print settings. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Maintain the printheads. 160 Maintain and troubleshoot Chapter 10 Clean the printhead Complete the printhead cleaning procedure. For more information, see... the printhead, turn off the device, wait about ink levels. For more information, see which cartridge is inserted into its correct color-coded slot. Blank or partial page printed Check for empty ink cartridges Check the control panel to see To replace the printheads....
...for the device. For more information, see Change print settings. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Maintain the printheads. 160 Maintain and troubleshoot Chapter 10 Clean the printhead Complete the printhead cleaning procedure. For more information, see... the printhead, turn off the device, wait about ink levels. For more information, see which cartridge is inserted into its correct color-coded slot. Blank or partial page printed Check for empty ink cartridges Check the control panel to see To replace the printheads....
User Guide
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...). Evaluate any problem areas, and perform the recommended actions. For more information, see Change print settings. Wrong colors are printing as black and white Check the print settings Make sure Print in the printer driver. Ink is not selected in Grayscale is not filling the text or graphics completely Check the media... quality diagnostic page. To get better results, select Normal or Best. For more information, see To print the print quality diagnostic page. 164 Maintain and troubleshoot
...). Evaluate any problem areas, and perform the recommended actions. For more information, see Change print settings. Wrong colors are printing as black and white Check the print settings Make sure Print in the printer driver. Ink is not selected in Grayscale is not filling the text or graphics completely Check the media... quality diagnostic page. To get better results, select Normal or Best. For more information, see To print the print quality diagnostic page. 164 Maintain and troubleshoot
User Guide
Page 194
Or Click Start, click Control Panel, and then double-click Printers. • Right-click the device icon, click Properties, and then click the Ports tab. • Select the ...not turn on the network configuration page. • Click OK twice to save the settings and close the dialog boxes. General network troubleshooting • If you are unable to install the device software, verify that: • All cable connections to the computer and the...: • Print the device's network configuration page. • Click Start, point to Settings, and then click Printers or Printers and Faxes. -
Or Click Start, click Control Panel, and then double-click Printers. • Right-click the device icon, click Properties, and then click the Ports tab. • Select the ...not turn on the network configuration page. • Click OK twice to save the settings and close the dialog boxes. General network troubleshooting • If you are unable to install the device software, verify that: • All cable connections to the computer and the...: • Print the device's network configuration page. • Click Start, point to Settings, and then click Printers or Printers and Faxes. -
User Guide
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...(CFCs) 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text, and OCR 56 colors bleeding 165 faded or dull 164 print black and white, troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot, locating 14 computer modem...color display icon 18 connect devices 136 dongle, order online 198 features available 20 Mac OS, print from 138 security settings 138 setup 135 Windows, print from 136 borderless printing Mac OS 43 Windows 42 both sides, print on and off in driver 22 warranty 203 acoustic emissions 212 Add Printer...
...(CFCs) 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text, and OCR 56 colors bleeding 165 faded or dull 164 print black and white, troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot, locating 14 computer modem...color display icon 18 connect devices 136 dongle, order online 198 features available 20 Mac OS, print from 138 security settings 138 setup 135 Windows, print from 136 borderless printing Mac OS 43 Windows 42 both sides, print on and off in driver 22 warranty 203 acoustic emissions 212 Add Printer...
User Guide
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... lines copies, troubleshoot 168 scans, troubleshoot 172, 173 link speed, setting 100 load originals in ADF (automatic document feeder) 30 tray 1 38 tray 2 39 locking trays 40 log, clear fax 76 log, fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP Printer Utility 93 install...
... lines copies, troubleshoot 168 scans, troubleshoot 172, 173 link speed, setting 100 load originals in ADF (automatic document feeder) 30 tray 1 38 tray 2 39 locking trays 40 log, clear fax 76 log, fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP Printer Utility 93 install...
User Guide
Page 238
... network folders, as speed-dial entries 45 Network Printer Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 Mac OS setup 128 operating systems... 130 Wireless Setup Wizard 100 noise information 212 Number of Copies button 16 O OCR edit scanned documents 56 troubleshoot 171 OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit scans 56 load...
... network folders, as speed-dial entries 45 Network Printer Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 Mac OS setup 128 operating systems... 130 Wireless Setup Wizard 100 noise information 212 Number of Copies button 16 O OCR edit scanned documents 56 troubleshoot 171 OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit scans 56 load...
User Guide
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... printer driver accessories settings 22 settings 47 version 201 warranty 203 printhead latch, locating 14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP... 55 OCR 56 proof sheets 64 quality 171 Scan Menu button 16 scan specifications 212 send to a program 54 settings for 57 slow 170 Start Color Photo button 17 235
... printer driver accessories settings 22 settings 47 version 201 warranty 203 printhead latch, locating 14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP... 55 OCR 56 proof sheets 64 quality 171 Scan Menu button 16 scan specifications 212 send to a program 54 settings for 57 slow 170 Start Color Photo button 17 235
User Guide
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... 200 environmental programs 228 European ink cartridges 199 HP Web Jetadmin 94 material safety data sheets 229 order supplies and accessories 198 recycling 229 supply yield data sheet 208 wireless security 131 Webscan 55 white bands or stripes, troubleshoot copies 168, 169 scans 172 WIA (Windows ... copies 169 skewed pages 166 slow print 160 tips 157 tray 2 installation 165 TWAIN scan from 55 Windows Add Printer installation 128 Bluetooth 136 borderless printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print on special or custom-
... 200 environmental programs 228 European ink cartridges 199 HP Web Jetadmin 94 material safety data sheets 229 order supplies and accessories 198 recycling 229 supply yield data sheet 208 wireless security 131 Webscan 55 white bands or stripes, troubleshoot copies 168, 169 scans 172 WIA (Windows ... copies 169 skewed pages 166 slow print 160 tips 157 tray 2 installation 165 TWAIN scan from 55 Windows Add Printer installation 128 Bluetooth 136 borderless printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print on special or custom-