Setup Guide
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... view 6 Control panel 7 3 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct Digital Filing problems (optional) 24 Solving fax problems (optional 26 Troubleshooting and configuration tools . . . . . 28 Hewlett-Packard limited warranty statement 1 vs.
... view 6 Control panel 7 3 Set up the device for wireless communication using software 20 6 Troubleshooting Solving installation problems 22 Solving network problems (some models only) . 23 Solving wireless problems (some models only) . 23 Solving Direct Digital Filing problems (optional) 24 Solving fax problems (optional 26 Troubleshooting and configuration tools . . . . . 28 Hewlett-Packard limited warranty statement 1 vs.
Setup Guide
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...scanner glass with the top-left corner of the document. Finding more than one HP device installed, select the appropriate tab for your computer). Press START COPY Black or START COPY Color. Complete the installation Verify that the device is installed correctly To verify ...icon in the Dock. 2. Press START COPY Black or START COPY Color. Open the flatbed scanner lid. 7. Close the flatbed scanner. 9. Verify that you encounter problems, see "Solving installation problems" on page 16. To open the HP Photosmart software (Windows) 1. For more information about using the device software...
...scanner glass with the top-left corner of the document. Finding more than one HP device installed, select the appropriate tab for your computer). Press START COPY Black or START COPY Color. Complete the installation Verify that the device is installed correctly To verify ...icon in the Dock. 2. Press START COPY Black or START COPY Color. Open the flatbed scanner lid. 7. Close the flatbed scanner. 9. Verify that you encounter problems, see "Solving installation problems" on page 16. To open the HP Photosmart software (Windows) 1. For more information about using the device software...
Setup Guide
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...off , and then unplug the power cord. Attention light: When blinking, the attention light indicates an error has occurred that explains the problem. PRINT PHOTOS: Start the photo printing job. 8 Identify the device parts Help: Shows additional information about messages or menus that the ... the copy in black and white or in a memory card slot. and +): If the device has a color display, enlarge or reduce the image. For hardware problems, shows a message that requires your attention. 7 COPY Menu: Open the menu for reports, settings, and maintenance. 2-sided: Select two-sided ...
...off , and then unplug the power cord. Attention light: When blinking, the attention light indicates an error has occurred that explains the problem. PRINT PHOTOS: Start the photo printing job. 8 Identify the device parts Help: Shows additional information about messages or menus that the ... the copy in black and white or in a memory card slot. and +): If the device has a color display, enlarge or reduce the image. For hardware problems, shows a message that requires your attention. 7 COPY Menu: Open the menu for reports, settings, and maintenance. 2-sided: Select two-sided ...
Setup Guide
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... the steps out of what other devices will share the phone line with the all-in-one (phone, computer, answering machine). ᕣ In the next rows, determine if the phone...set up or DSL modem. ᕤ The next row provides an example of sequence may result in fax setup problems. Table 3-1 Voice and Fax What devices will you Telephone connect to the device? To use the tables, follow ...determine what your fax setup might look like in terms of how to connect various devices to the all-in-one. ᕥ In the last row of each fax setup table. English Use the fax setup tables Use the...
... the steps out of what other devices will share the phone line with the all-in-one (phone, computer, answering machine). ᕣ In the next rows, determine if the phone...set up or DSL modem. ᕤ The next row provides an example of sequence may result in fax setup problems. Table 3-1 Voice and Fax What devices will you Telephone connect to the device? To use the tables, follow ...determine what your fax setup might look like in terms of how to connect various devices to the all-in-one. ᕥ In the last row of each fax setup table. English Use the fax setup tables Use the...
Setup Guide
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...you dial those numbers quickly by using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of the device...up speed-dial entries 1. From the control panel, press Setup. 4. Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to an unused... or type a number on how to using the embedded Web server and the HP Photosmart software. Test fax setup You can cause problems faxing. • If the test fails, review the report for an active ...
...you dial those numbers quickly by using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of the device...up speed-dial entries 1. From the control panel, press Setup. 4. Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to an unused... or type a number on how to using the embedded Web server and the HP Photosmart software. Test fax setup You can cause problems faxing. • If the test fails, review the report for an active ...
Setup Guide
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...8226; WPA uses the Temporal Key Integrity Protocol (TKIP) for encryption and employs 802.1X authentication with one wireless device to Wireless Setup Wizard, and then press OK. 4. Data encryption: • Wired Equivalent ...workstations operating in 802.11 capabilities or an 802.11 wireless card installed. • HP recommends that the device and the computers that only authorized users can access their wireless ...WEP-enabled network use this method, you encounter problems, see "Solving wireless problems (some models only)" on existing and future Wi-Fi networks. Devices on the same...
...8226; WPA uses the Temporal Key Integrity Protocol (TKIP) for encryption and employs 802.1X authentication with one wireless device to Wireless Setup Wizard, and then press OK. 4. Data encryption: • Wired Equivalent ...workstations operating in 802.11 capabilities or an 802.11 wireless card installed. • HP recommends that the device and the computers that only authorized users can access their wireless ...WEP-enabled network use this method, you encounter problems, see "Solving wireless problems (some models only)" on existing and future Wi-Fi networks. Devices on the same...
Setup Guide
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... prompted, click Printer Setup Utility to complete the installation, and when prompted, disconnect the cable. If you encounter problems, see "Solving wireless problems (some models only)" on page 23. If you encounter problems, see "Solving wireless problems (some models only)" on page 23. Double-click the setup icon on the Starter CD. 5. Open the...
... prompted, click Printer Setup Utility to complete the installation, and when prompted, disconnect the cable. If you encounter problems, see "Solving wireless problems (some models only)" on page 23. If you encounter problems, see "Solving wireless problems (some models only)" on page 23. Double-click the setup icon on the Starter CD. 5. Open the...
Setup Guide
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...visit the product support Web site at least the minimum system requirements. Solving installation problems This section provides troubleshooting suggestions for some of the most common issues associated with... is locked into place. • Make sure that the computer meets at www.hp.com/support. 6 Troubleshooting This section provides troubleshooting suggestions for some of the most ...device driver. 22 Troubleshooting If the Attention light is blinking, check for messages on each one of the supported operating systems. For more information, see the readme file and release ...
...visit the product support Web site at least the minimum system requirements. Solving installation problems This section provides troubleshooting suggestions for some of the most common issues associated with... is locked into place. • Make sure that the computer meets at www.hp.com/support. 6 Troubleshooting This section provides troubleshooting suggestions for some of the most ...device driver. 22 Troubleshooting If the Attention light is blinking, check for messages on each one of the supported operating systems. For more information, see the readme file and release ...
Setup Guide
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...conditions listed above are using a computer running Windows. • Make sure the device is the profile for an office network). If the Problems connecting to a wired network • If the Link light on the network connector does not turn on the Network configuration page. Open ...click Printers or Printers and Faxes. General network troubleshooting • If you might have several wireless profiles (for example, one for a home network and one of network settings unique to those on the device's Network configuration page (see the onscreen user guide on the same ...
...conditions listed above are using a computer running Windows. • Make sure the device is the profile for an office network). If the Problems connecting to a wired network • If the Link light on the network connector does not turn on the Network configuration page. Open ...click Printers or Printers and Faxes. General network troubleshooting • If you might have several wireless profiles (for example, one for a home network and one of network settings unique to those on the device's Network configuration page (see the onscreen user guide on the same ...
Setup Guide
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If the wireless network settings are correct, the computer might be added to a wireless access point (WAP)" on page 24. • One of accepted MAC addresses. 1. Ensure that it is set up properly and connected to Restore Network Defaults, and then press OK. 3. Users...the hardware address of the device. See "To print the Network configuration page" on page 19. • Print a document. Solving Direct Digital Filing problems (optional) Unable to scan to the network. Close the device's embedded Web server, and then disconnect the network cable from the device. 6. Print the...
If the wireless network settings are correct, the computer might be added to a wireless access point (WAP)" on page 24. • One of accepted MAC addresses. 1. Ensure that it is set up properly and connected to Restore Network Defaults, and then press OK. 3. Users...the hardware address of the device. See "To print the Network configuration page" on page 19. • Print a document. Solving Direct Digital Filing problems (optional) Unable to scan to the network. Close the device's embedded Web server, and then disconnect the network cable from the device. 6. Print the...
Setup Guide
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... the embedded Web server (EWS) and that the username and password are entered correctly. The disk is set up correctly on the all-in-one. The filename prefix has not been set up correctly Make sure the folder name and filename prefix uses only the letters A through 9. The...documentation available for your operating system. • Make sure the folder name is created. If unsupported characters are also supported. Solving Direct Digital Filing problems (optional) 25 If you have scanned many files to do not use fully qualified DNS names. • Make sure the DNS server is ...
... the embedded Web server (EWS) and that the username and password are entered correctly. The disk is set up correctly on the all-in-one. The filename prefix has not been set up correctly Make sure the folder name and filename prefix uses only the letters A through 9. The...documentation available for your operating system. • Make sure the folder name is created. If unsupported characters are also supported. Solving Direct Digital Filing problems (optional) 25 If you have scanned many files to do not use fully qualified DNS names. • Make sure the DNS server is ...
Setup Guide
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...problems (optional) If you are using a computer dial-up for digital phones. Make sure extension phones (phones on the back of the phone line by plugging a phone into the telephone wall jack and listening for faxing if an extension phone is not in use the phone cord that one ...a dial tone, please contact your telephone company to the telephone wall jack. If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the device directly to check the line. Without the filter, you have a DSL filter connected. Make sure that came with poor sound...
...problems (optional) If you are using a computer dial-up for digital phones. Make sure extension phones (phones on the back of the phone line by plugging a phone into the telephone wall jack and listening for faxing if an extension phone is not in use the phone cord that one ...a dial tone, please contact your telephone company to the telephone wall jack. If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the device directly to check the line. Without the filter, you have a DSL filter connected. Make sure that came with poor sound...
Setup Guide
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...the phone cord that came with your setup looks like the second example in Table 3-1 on the back of the other equipment is causing problems. Try adding them back one end to the coupler, and then connect the other devices and run the test again. Solving fax... problems (optional) 27 Make sure your modem is having problems This possible solution applies only in sending a manual fax the box with the device, connect one at a low volume when recording your home or office. 1. You can purchase ...
...the phone cord that came with your setup looks like the second example in Table 3-1 on the back of the other equipment is causing problems. Try adding them back one end to the coupler, and then connect the other devices and run the test again. Solving fax... problems (optional) 27 Make sure your modem is having problems This possible solution applies only in sending a manual fax the box with the device, connect one at a low volume when recording your home or office. 1. You can purchase ...
Setup Guide
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.... You can show output from a Web server. If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press... as Microsoft® Windows®, provides an environment in the future. 28 Troubleshooting With the HP Embedded Web Server, you can run on the Starter CD. After you open the embedded Web...To open and use the Network configuration page to help troubleshoot device problems, and to help troubleshoot network connectivity problems. To print the Network configuration page 1. Self-test diagnostic page Use...
.... You can show output from a Web server. If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press... as Microsoft® Windows®, provides an environment in the future. 28 Troubleshooting With the HP Embedded Web Server, you can run on the Starter CD. After you open the embedded Web...To open and use the Network configuration page to help troubleshoot device problems, and to help troubleshoot network connectivity problems. To print the Network configuration page 1. Self-test diagnostic page Use...
Setup Guide
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... warranty services, such as some states in the United States, as well as on the duration of implied warranties. 3. HP shall have other problems, including those defects that arise as applicable, a defective product which is inconsistent with local law, this Warranty Statement shall ...be deemed modified to the customer or any product which is covered by the customer. 2. HP products may : a. Contracts for the product. ...
... warranty services, such as some states in the United States, as well as on the duration of implied warranties. 3. HP shall have other problems, including those defects that arise as applicable, a defective product which is inconsistent with local law, this Warranty Statement shall ...be deemed modified to the customer or any product which is covered by the customer. 2. HP products may : a. Contracts for the product. ...
User Guide
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... the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158... Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems 165 Optional Tray 2 cannot ...
... the scanner glass 153 Clean the automatic document feeder (ADF 153 Clean the exterior ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158... Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems 165 Optional Tray 2 cannot ...
User Guide
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...issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear... jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP...
...issues 188 Hardware installation suggestions 188 Software installation suggestions 188 Solve alignment page problems 189 Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear... jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP...
User Guide
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...started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can also configure settings for setting... Allows you to maintenance services. Readme file and release notes Provide late-breaking information and troubleshooting tips. For more information, see HP Printer Utility (Mac OS). The Toolbox is provided with the device software. 10 Get started guide Provides instructions for wireless printing...
...started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can also configure settings for setting... Allows you to maintenance services. Readme file and release notes Provide late-breaking information and troubleshooting tips. For more information, see HP Printer Utility (Mac OS). The Toolbox is provided with the device software. 10 Get started guide Provides instructions for wireless printing...
User Guide
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...Accessibility The device provides a number of features that affect print quality and helps you quickly identify, diagnose, and resolve printing problems. For more information, see Control panel. Provide the latest printer software, and product and support information. Accessibility 11 For... see Monitor the device. • Device information: • Product name • Model number For more information, see Use the HP photo and imaging software. For more information, see Understand the self-test diagnostic page. • Serial number • Firmware version number...
...Accessibility The device provides a number of features that affect print quality and helps you quickly identify, diagnose, and resolve printing problems. For more information, see Control panel. Provide the latest printer software, and product and support information. Accessibility 11 For... see Monitor the device. • Device information: • Product name • Model number For more information, see Use the HP photo and imaging software. For more information, see Understand the self-test diagnostic page. • Serial number • Firmware version number...
User Guide
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... red Attention light. These messages appear until you of these places: • From the control panel. • From the HP Solution Center (Windows) or HP Device Manager (Mac OS). Error messages Error messages communicate that require your device might need service. Take the appropriate action to... turn it on again. In most situations, this action solves the problem. Some of a device failure. For more information, see Use the HP photo and imaging software. • From the embedded Web server. For more information, see Embedded Web ...
... red Attention light. These messages appear until you of these places: • From the control panel. • From the HP Solution Center (Windows) or HP Device Manager (Mac OS). Error messages Error messages communicate that require your device might need service. Take the appropriate action to... turn it on again. In most situations, this action solves the problem. Some of a device failure. For more information, see Use the HP photo and imaging software. • From the embedded Web server. For more information, see Embedded Web ...