User Guide
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... the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...33 Security and privacy 34...Printer 40 To install the device in a pure IPV6 network environment 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges...
... the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...33 Security and privacy 34...Printer 40 To install the device in a pure IPV6 network environment 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink cartridges...
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... print 60 Ink is smearing ...61 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 62 Wrong colors are printing 62 Printout shows bleeding colors 62 Colors do not line...-panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80 Obtain electronic...
... print 60 Ink is smearing ...61 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 62 Wrong colors are printing 62 Printout shows bleeding colors 62 Colors do not line...-panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80 Obtain electronic...
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... numbers 82 Placing a call ...82 After the phone support period 82 Additional warranty options 83 HP Quick Exchange Service (Japan 83 Prepare the device for shipment 83 Remove the ink cartridges and printheads before shipment 83 Pack the device ...85 C Device specifications Physical specifications ...87 Product......95 Environmental product stewardship program 96 Paper use ...96 Plastics ...96 Material safety data sheets 96 Recycling program ...96 HP inkjet supplies recycling program 96 Disposal of waste equipment by users in private households in the European Union ......97 Index...98 4
... numbers 82 Placing a call ...82 After the phone support period 82 Additional warranty options 83 HP Quick Exchange Service (Japan 83 Prepare the device for shipment 83 Remove the ink cartridges and printheads before shipment 83 Pack the device ...85 C Device specifications Physical specifications ...87 Product......95 Environmental product stewardship program 96 Paper use ...96 Plastics ...96 Material safety data sheets 96 Recycling program ...96 HP inkjet supplies recycling program 96 Disposal of waste equipment by users in private households in the European Union ......97 Index...98 4
User Guide
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Chapter 1 (continued) 7 Ink cartridge door 8 Ink cartridges 9 Ink cartridge lights 10 Printhead lights 11 Printheads 12 Printhead latch Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button 5 Resume button and light Back view 1 Power input 2 Ethernet network port (available on some models) 8 Get started
Chapter 1 (continued) 7 Ink cartridge door 8 Ink cartridges 9 Ink cartridge lights 10 Printhead lights 11 Printheads 12 Printhead latch Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button 5 Resume button and light Back view 1 Power input 2 Ethernet network port (available on some models) 8 Get started
User Guide
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... administering the device and modifying settings. Use this tool... Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to obtain the following ... • Set embedded Web server...
... administering the device and modifying settings. Use this tool... Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Ink cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to obtain the following ... • Set embedded Web server...
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...Printer Toolbox. • From the Printer Properties, click Printing Preferences, Features or Color Tabs, and then select Printer Services. Actual ink volumes may vary. • Shop Online: Provides access to a Web site from which you can call to diagnose issues affecting the print quality of the installed ink cartridges.... For more information, see To clean the printheads. Information tab options include: • Hardware information • myPrintMileage (if installed) • HP Instant Support • HP printhead health • Print...
...Printer Toolbox. • From the Printer Properties, click Printing Preferences, Features or Color Tabs, and then select Printer Services. Actual ink volumes may vary. • Shop Online: Provides access to a Web site from which you can call to diagnose issues affecting the print quality of the installed ink cartridges.... For more information, see To clean the printheads. Information tab options include: • Hardware information • myPrintMileage (if installed) • HP Instant Support • HP printhead health • Print...
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... Select the device and click Launch Utility. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information...
... Select the device and click Launch Utility. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information...
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... use more black or color ink, and the estimated number of pages you can see the print analysis, such as the duplexer. If you bookmark the site and connect to view current device information, ink cartridge status, and printhead health status; If you need to call HP, it by using the...8226; Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage. NOTE: The Support button is ...
... use more black or color ink, and the estimated number of pages you can see the print analysis, such as the duplexer. If you bookmark the site and connect to view current device information, ink cartridge status, and printhead health status; If you need to call HP, it by using the...8226; Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage. NOTE: The Support button is ...
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... diagnostic page • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the drop-down list, and then click the Apply button. Understand the network configuration...Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that are installed (such as the duplex unit), and the number of the printheads, as well as gauges) and the part numbers and expiration dates of the ink cartridges. Actual ink...
... diagnostic page • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the drop-down list, and then click the Apply button. Understand the network configuration...Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that are installed (such as the duplex unit), and the number of the printheads, as well as gauges) and the part numbers and expiration dates of the ink cartridges. Actual ink...
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... the embedded Web server (see Use device management tools. Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different...
... the embedded Web server (see Use device management tools. Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different...
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Gently pull open the ink cartridge cover. 2. To find out which ink cartridges work with its package, install it right away. Press down firmly on the cartridge to clean the printheads. 46 Maintain and troubleshoot To replace the ink cartridges 1. After removing a cartridge from its color-coded slot and insert the cartridge into the slot. Remove the ink cartridge that requires replacement by...
Gently pull open the ink cartridge cover. 2. To find out which ink cartridges work with its package, install it right away. Press down firmly on the cartridge to clean the printheads. 46 Maintain and troubleshoot To replace the ink cartridges 1. After removing a cartridge from its color-coded slot and insert the cartridge into the slot. Remove the ink cartridge that requires replacement by...
User Guide
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...If lights are properly installed in the Printers folder. For the Mac OS, set it as the default in their correct color-coded slots. For more information. 54 Maintain and troubleshoot If you remove the ink cartridges, place them in the Printer Setup Utility. Store printheads Printheads can ...and is not jammed in the device. ◦ Printheads and ink cartridges are on or blinking, see Electrical specifications. ◦ Media is loaded correctly in an airtight container, such as the current or default printer. For Windows, set it as the default in an airtight ...
...If lights are properly installed in the Printers folder. For the Mac OS, set it as the default in their correct color-coded slots. For more information. 54 Maintain and troubleshoot If you remove the ink cartridges, place them in the Printer Setup Utility. Store printheads Printheads can ...and is not jammed in the device. ◦ Printheads and ink cartridges are on or blinking, see Electrical specifications. ◦ Media is loaded correctly in an airtight container, such as the current or default printer. For Windows, set it as the default in an airtight ...
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...settings in a reasonable amount of paper or paper towel. For more information, see Replace the ink cartridges. For more information, see To replace the printheads. • Remove the printhead, and check...Maximum dpi is facing up and not in contact with the paper. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Maintain the printheads. For... black text and a blank page prints, the black cartridge might take longer to see which cartridge is inserted into its correct color-coded slot. Check the printhead latch Make sure the printhead...
...settings in a reasonable amount of paper or paper towel. For more information, see Replace the ink cartridges. For more information, see To replace the printheads. • Remove the printhead, and check...Maximum dpi is facing up and not in contact with the paper. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Maintain the printheads. For... black text and a blank page prints, the black cartridge might take longer to see which cartridge is inserted into its correct color-coded slot. Check the printhead latch Make sure the printhead...
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...printer driver. For more information, see Change print settings. Check the margin settings If the text or graphics are missing from the source of your device. For more information, see Set minimum margins. Device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be low on ink..., and the print job was cancelled. Also, it is recommended that you use a USB cable that is faded or dull colored • Colors are printing as those generated by the ...
...printer driver. For more information, see Change print settings. Check the margin settings If the text or graphics are missing from the source of your device. For more information, see Set minimum margins. Device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be low on ink..., and the print job was cancelled. Also, it is recommended that you use a USB cable that is faded or dull colored • Colors are printing as those generated by the ...
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... at both ends are connected with the paper. Chapter 5 Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. Make sure the media meets HP specifications, and try to the ready state, cancel all jobs and wait again. When the device...
... at both ends are connected with the paper. Chapter 5 Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. Make sure the media meets HP specifications, and try to the ready state, cancel all jobs and wait again. When the device...
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HP does not guarantee or support refilled ink cartridges. For more information, see Change print settings. Colors are printing as black and white Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For information on changing this setting, see... Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. For more information, see Change print settings. For information on changing...
HP does not guarantee or support refilled ink cartridges. For more information, see Change print settings. Colors are printing as black and white Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For information on changing this setting, see... Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with the device. For more information, see Change print settings. For information on changing...
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.... • Make sure that the power cord is locked into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device •... slot. Software installation suggestions Check the computer system • Make sure that all of the device driver. Check the printheads and ink cartridges • Make sure that you are using are not all installed. • Make sure that your computer, and reinstall the...
.... • Make sure that the power cord is locked into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device •... slot. Software installation suggestions Check the computer system • Make sure that all of the device driver. Check the printheads and ink cartridges • Make sure that you are using are not all installed. • Make sure that your computer, and reinstall the...
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6 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button 5 Resume button and light 6 Power button and light 7 Ink cartridge lights 8 Printhead lights Control-panel lights reference 71
6 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button 5 Resume button and light 6 Power button and light 7 Ink cartridge lights 8 Printhead lights Control-panel lights reference 71
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...light blink, and one or more of the printheads are missing. • Install the indicated printhead, and then try to use the expired ink cartridge, press and hold (Power button), and press (Resume button) three times. Explanation and recommended action There is a cover or door open.... doors and covers are closed. • Press (Resume button) to the printer from using expired ink cartridges will not be covered under the warranty. Damage that results to continue printing. One or more of the ink cartridge lights are on. CAUTION: Device services or repairs required as a result of...
...light blink, and one or more of the printheads are missing. • Install the indicated printhead, and then try to use the expired ink cartridge, press and hold (Power button), and press (Resume button) three times. Explanation and recommended action There is a cover or door open.... doors and covers are closed. • Press (Resume button) to the printer from using expired ink cartridges will not be covered under the warranty. Damage that results to continue printing. One or more of the ink cartridge lights are on. CAUTION: Device services or repairs required as a result of...
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...one or more of the ink cartridges are low on ink and must be replaced before you can continue printing. For more information, see HP supplies and accessories. 74 Control-panel lights reference Replace the indicated ink cartridge. One or more of the ink cartridge lights blink. The Power ...recommended action The Power light and one or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. Remove and reinsert the printhead if necessary. Remove and reinsert the ink cartridge a few times if necessary. • If the error ...
...one or more of the ink cartridges are low on ink and must be replaced before you can continue printing. For more information, see HP supplies and accessories. 74 Control-panel lights reference Replace the indicated ink cartridge. One or more of the ink cartridge lights blink. The Power ...recommended action The Power light and one or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. Remove and reinsert the printhead if necessary. Remove and reinsert the ink cartridge a few times if necessary. • If the error ...