User Guide
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... 29 Embedded Web server pages 30 Toolbox (Windows) ...30 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...33 Security and privacy 34 To gain access to... the printheads ...49 To align the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
... 29 Embedded Web server pages 30 Toolbox (Windows) ...30 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...33 Security and privacy 34 To gain access to... the printheads ...49 To align the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
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...characters print 60 Ink is smearing ...61 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 62 Wrong colors are printing 62 Printout shows bleeding colors 62 Colors do not line ...panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80 Obtain ...
...characters print 60 Ink is smearing ...61 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 62 Wrong colors are printing 62 Printout shows bleeding colors 62 Colors do not line ...panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80 Obtain ...
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...support numbers 82 Placing a call ...82 After the phone support period 82 Additional warranty options 83 HP Quick Exchange Service (Japan 83 Prepare the device for shipment 83 Remove the ink cartridges and printheads before shipment 83 Pack the device ...85 C Device specifications Physical specifications ...87... ...95 Environmental product stewardship program 96 Paper use ...96 Plastics ...96 Material safety data sheets 96 Recycling program ...96 HP inkjet supplies recycling program 96 Disposal of waste equipment by users in private households in the European Union ......97 Index...98 4
...support numbers 82 Placing a call ...82 After the phone support period 82 Additional warranty options 83 HP Quick Exchange Service (Japan 83 Prepare the device for shipment 83 Remove the ink cartridges and printheads before shipment 83 Pack the device ...85 C Device specifications Physical specifications ...87... ...95 Environmental product stewardship program 96 Paper use ...96 Plastics ...96 Material safety data sheets 96 Recycling program ...96 HP inkjet supplies recycling program 96 Disposal of waste equipment by users in private households in the European Union ......97 Index...98 4
User Guide
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Chapter 1 (continued) 7 Ink cartridge door 8 Ink cartridges 9 Ink cartridge lights 10 Printhead lights 11 Printheads 12 Printhead latch Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button 5 Resume button and light Back view 1 Power input 2 Ethernet network port (available on some models) 8 Get started
Chapter 1 (continued) 7 Ink cartridge door 8 Ink cartridges 9 Ink cartridge lights 10 Printhead lights 11 Printheads 12 Printhead latch Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Out of paper light 2 Door open light 3 Paper jam light 4 Cancel button 5 Resume button and light Back view 1 Power input 2 Ethernet network port (available on some models) 8 Get started
User Guide
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... print media For the best results, observe the following topics: • Select print media • Load media • Change print settings • Use the HP Solution Center (Windows) • Print with the rear manual feed slot • Print on both sides (duplexing) • Print on special and custom-sized ... media The device is designed to work well with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is best to the device specifications. It is too lightweight or stretches easily Use the device 11 Visit the...
... print media For the best results, observe the following topics: • Select print media • Load media • Change print settings • Use the HP Solution Center (Windows) • Print with the rear manual feed slot • Print on both sides (duplexing) • Print on special and custom-sized ... media The device is designed to work well with cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is best to the device specifications. It is too lightweight or stretches easily Use the device 11 Visit the...
User Guide
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... stack up may cause smearing. Transparencies • Insert transparencies with the flaps facing up. Custom-sized media • Use only custom-sized media that the ink dries completely before the next page is supported by the device. • If your device, and determine what features will work with some models. 12...
... stack up may cause smearing. Transparencies • Insert transparencies with the flaps facing up. Custom-sized media • Use only custom-sized media that the ink dries completely before the next page is supported by the device. • If your device, and determine what features will work with some models. 12...
User Guide
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...to match the document's onscreen layout, ensure Preserve Layout is selected. To automatically resize each page to the device specifications. Jams might result in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60...is complete, the media is properly installed. When you print on both sides of the media, the device holds the media and pauses while the ink dries. Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one side of a page, such as ...
...to match the document's onscreen layout, ensure Preserve Layout is selected. To automatically resize each page to the device specifications. Jams might result in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60...is complete, the media is properly installed. When you print on both sides of the media, the device holds the media and pauses while the ink dries. Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one side of a page, such as ...
User Guide
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... about replacement ink cartridges and expirations dates. * Ink cartridge information: Open the Information and Support panel and click Supplies Status. * * The ink levels shown are being processed, the operating status of the device, and the status of ink cartridges and printheads. • Printer status information:... ink and media usage: Click the Settings tab, and then click Usage Tracking in the left pane. • Email alerts about the device status: Click the Settings tab, and then click Alerts in the left pane. Control panel Embedded Web server Toolbox (Windows) HP Printer ...
... about replacement ink cartridges and expirations dates. * Ink cartridge information: Open the Information and Support panel and click Supplies Status. * * The ink levels shown are being processed, the operating status of the device, and the status of ink cartridges and printheads. • Printer status information:... ink and media usage: Click the Settings tab, and then click Usage Tracking in the left pane. • Email alerts about the device status: Click the Settings tab, and then click Alerts in the left pane. Control panel Embedded Web server Toolbox (Windows) HP Printer ...
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...123.123 The IP address for the device is connected to view, and then click Network Settings (EWS). • HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional Settings, and then click the Open Embedded Web Server button. After opening the embedded Web ...To open the Toolbox • Toolbox tabs 30 Configure and manage For more information, see HP Instant Support and myPrintMileage. Toolbox (Windows) The Toolbox provides maintenance information about the device, its ink supplies and usage, and a log of support services, including e-services such as errors). ...
...123.123 The IP address for the device is connected to view, and then click Network Settings (EWS). • HP Printer Utility (Mac OS): On the Printer Settings panel, click Additional Settings, and then click the Open Embedded Web Server button. After opening the embedded Web ...To open the Toolbox • Toolbox tabs 30 Configure and manage For more information, see HP Instant Support and myPrintMileage. Toolbox (Windows) The Toolbox provides maintenance information about the device, its ink supplies and usage, and a log of support services, including e-services such as errors). ...
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... Color Tabs, and then select Printer Services. To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to myPrintMileage and shows the device hardware and printhead health information. NOTE: The ink...
... Color Tabs, and then select Printer Services. To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to myPrintMileage and shows the device hardware and printhead health information. NOTE: The ink...
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...; HP Printer Utility panels To open the HP Printer Utility 1. For more information, see To calibrate the linefeed. 32 Configure and manage HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges...
...; HP Printer Utility panels To open the HP Printer Utility 1. For more information, see To calibrate the linefeed. 32 Configure and manage HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges...
User Guide
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... the View menu in your Web browser. To use HP Instant Support, detailed device information, such as the serial number, error conditions, and status, is sent to HP, select Source (for Internet Explorer and Opera) or Page Source (for the printer driver. Chapter 4 • Notification of print driver... updates: Alerts you when there is available in all the data that HP provides to help you track and forecast your device usage and plan the purchase of the HP Web site. • Managing ink and media usage (...
... the View menu in your Web browser. To use HP Instant Support, detailed device information, such as the serial number, error conditions, and status, is sent to HP, select Source (for Internet Explorer and Opera) or Page Source (for the printer driver. Chapter 4 • Notification of print driver... updates: Alerts you when there is available in all the data that HP provides to help you track and forecast your device usage and plan the purchase of the HP Web site. • Managing ink and media usage (...
User Guide
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...device you need to call HP, it by using the bookmark, the pages do not contain the current information. If you can see the print analysis, such as the duplexer. NOTE: Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number... of ink To gain access to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage. to help troubleshoot problems; ...
...device you need to call HP, it by using the bookmark, the pages do not contain the current information. If you can see the print analysis, such as the duplexer. NOTE: Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number... of ink To gain access to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage. to help troubleshoot problems; ...
User Guide
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... the self-test diagnostic page • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print Configuration Page. • Embedded Web server:...the device. 36 Configure and manage If the status is 'fair', then the print quality must be replaced, as the accumulated ink usage. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that...
... the self-test diagnostic page • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print Configuration Page. • Embedded Web server:...the device. 36 Configure and manage If the status is 'fair', then the print quality must be replaced, as the accumulated ink usage. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that...
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... tools, see Understand the self-test diagnostic page. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge ... click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the cartridges is used . To obtain a list of...
... tools, see Understand the self-test diagnostic page. You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge ... click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the cartridges is used . To obtain a list of...
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...cartridge with your thumb and forefinger and pulling it right away. Chapter 5 NOTE: The ink levels shown are missing from printouts, ink nozzles might be clogged and you . 3. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Remove the new... ink cartridge from its package, install it firmly toward you might need to ensure proper contact. 5. Actual ink volumes may vary. Close the ink cartridge cover. Gently pull ...
...cartridge with your thumb and forefinger and pulling it right away. Chapter 5 NOTE: The ink levels shown are missing from printouts, ink nozzles might be clogged and you . 3. To find out which ink cartridges work with its color-coded slot and insert the cartridge into the slot. Remove the new... ink cartridge from its package, install it firmly toward you might need to ensure proper contact. 5. Actual ink volumes may vary. Close the ink cartridge cover. Gently pull ...
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For more information, see To replace the printheads. Clean the printheads. For more information, see To clean the printheads. 4. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. For more information, see To check printhead health. 2. Click ...the printheads 47 Evaluate any maintenance services to run any problem areas, and perform the recommended actions. Click the Information tab, and then click Ink Supplies in the left pane. • Toolbox (Windows): Open the Toolbox. Replace the printheads if the problems persist after cleaning. This section ...
For more information, see To replace the printheads. Clean the printheads. For more information, see To clean the printheads. 4. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. For more information, see To check printhead health. 2. Click ...the printheads 47 Evaluate any maintenance services to run any problem areas, and perform the recommended actions. Click the Information tab, and then click Ink Supplies in the left pane. • Toolbox (Windows): Open the Toolbox. Replace the printheads if the problems persist after cleaning. This section ...
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...list in the left pane, select Calibrate Linefeed from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines ... align the printheads. 3 Test Pattern 2: If there are thin white lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold (Power button), press (Cancel...page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. 1 Printer Information: Shows device information (such as the ...
...list in the left pane, select Calibrate Linefeed from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines ... align the printheads. 3 Test Pattern 2: If there are thin white lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold (Power button), press (Cancel...page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. 1 Printer Information: Shows device information (such as the ...
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... clean the printheads. • Toolbox (Windows): Click the Services tab, and then click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from printouts, ink nozzles might be blinking. The cleaning process takes up to clean the electrical contacts on the printheads and in the Print...
... clean the printheads. • Toolbox (Windows): Click the Services tab, and then click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from printouts, ink nozzles might be blinking. The cleaning process takes up to clean the electrical contacts on the printheads and in the Print...
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...procedure described above steps for the printhead which corresponds to ensure proper contact. 11. Where necessary, repeat the above for the remaining printhead. 13. Ink will be visible on the device. Clean the electrical contacts in contact with a clean, dry, soft and lint-free cloth. 9. Insert the... latch). Make sure the nozzles are facing up and are on one face of the printhead. CAUTION: The electrical contacts are small copper-color squares, grouped on a different face of the printhead. Pull the printhead latch all the way forward, and then press down firmly on ...
...procedure described above steps for the printhead which corresponds to ensure proper contact. 11. Where necessary, repeat the above for the remaining printhead. 13. Ink will be visible on the device. Clean the electrical contacts in contact with a clean, dry, soft and lint-free cloth. 9. Insert the... latch). Make sure the nozzles are facing up and are on one face of the printhead. CAUTION: The electrical contacts are small copper-color squares, grouped on a different face of the printhead. Pull the printhead latch all the way forward, and then press down firmly on ...