User's Guide
Page 5
......5 Front view...5 Control panel...6 Back view...7 2 Installing the accessories Installing the duplex unit...10 Installing tray 2...11 3 Using the printer Selecting print media...14 Tips for selecting and using print media 14 Understanding specifications for supported media 15 Understanding supported sizes 15 Understanding supported... media (Windows 26 To print on special or custom-sized media (Mac OS 26 4 Maintaining and troubleshooting Replacing the ink cartridges...30 Maintaining the printheads...31 To check printhead health...31 To print the print quality diagnostic page 31 ENWW iii
......5 Front view...5 Control panel...6 Back view...7 2 Installing the accessories Installing the duplex unit...10 Installing tray 2...11 3 Using the printer Selecting print media...14 Tips for selecting and using print media 14 Understanding specifications for supported media 15 Understanding supported sizes 15 Understanding supported... media (Windows 26 To print on special or custom-sized media (Mac OS 26 4 Maintaining and troubleshooting Replacing the ink cartridges...30 Maintaining the printheads...31 To check printhead health...31 To print the print quality diagnostic page 31 ENWW iii
User's Guide
Page 39
... color tints on the page. ● Control panel: Press and hold (Power button), press (Cancel button) once, press (Resume button) 4 times, and release (Power button). ● Embedded Web server: Click the Settings tab, click Printer Services in the Print Quality section, and click Apply. ● Printer driver (Windows): Click the Services tab. To check printhead...
... color tints on the page. ● Control panel: Press and hold (Power button), press (Cancel button) once, press (Resume button) 4 times, and release (Power button). ● Embedded Web server: Click the Settings tab, click Printer Services in the Print Quality section, and click Apply. ● Printer driver (Windows): Click the Services tab. To check printhead...
User's Guide
Page 48
...Printer is connected firmly to align the printheads. Check the printhead initialization ▲ When printheads are located on the sides of the printer. Until this , uninstall the software completely, and then reinstall the printer software. See Electrical specifications for the printer. Check the printer vents ▲ The printer.... otherwise, the printer software might not be printed. All printer lights are on your computer screen; This process takes about 20 seconds, and reconnect the cables. If the problem persists, visit HP website (www.hp.com/ support/officejetprok550...
...Printer is connected firmly to align the printheads. Check the printhead initialization ▲ When printheads are located on the sides of the printer. Until this , uninstall the software completely, and then reinstall the printer software. See Electrical specifications for the printer. Check the printer vents ▲ The printer.... otherwise, the printer software might not be printed. All printer lights are on your computer screen; This process takes about 20 seconds, and reconnect the cables. If the problem persists, visit HP website (www.hp.com/ support/officejetprok550...
User's Guide
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... not accept printhead Check the printhead latch ▲ Make sure the printhead latch is a problem communicating with the printer, you might block communication between the computer and the printer. Turn off the printer after removing the printhead ▲ After removing the printhead, turn it on the computer ▲ The personal software firewall is inserted into its correct color-coded slot...
... not accept printhead Check the printhead latch ▲ Make sure the printhead latch is a problem communicating with the printer, you might block communication between the computer and the printer. Turn off the printer after removing the printhead ▲ After removing the printhead, turn it on the computer ▲ The personal software firewall is inserted into its correct color-coded slot...
User's Guide
Page 50
...for radio interference ▲ If the printer is connected using wireless communication and is printing slowly, then the radio signal might be weak. Placement of the text or graphics is wrong Check how the media is missing or incorrect Check the printheads ▲ Print the print quality ...Check the printer lights to see which cartridge is selected as those generated by USB cables) can sometimes cause slight distortions to minimize the effects of media, and make sure the trays are printing black text and a blank page prints, the black cartridge might be empty. Check the color...
...for radio interference ▲ If the printer is connected using wireless communication and is printing slowly, then the radio signal might be weak. Placement of the text or graphics is wrong Check how the media is missing or incorrect Check the printheads ▲ Print the print quality ...Check the printer lights to see which cartridge is selected as those generated by USB cables) can sometimes cause slight distortions to minimize the effects of media, and make sure the trays are printing black text and a blank page prints, the black cartridge might be empty. Check the color...
User's Guide
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...print If an interruption occurs to a poor cable connection. When the printer is on ink, and try to printouts. Make sure the media used meets HP specifications, and try to the ready state. Check the printer location and length of the electromagnetic fields. Make sure the cable connections...tray supports the type of white paper. Poor print quality and unexpected printouts Poor quality printouts Check the printheads and ink cartridges ● Print the print quality diagnostic page on the printer without connecting the cable, and delete any ink cartridges that are low on and not ...
...print If an interruption occurs to a poor cable connection. When the printer is on ink, and try to printouts. Make sure the media used meets HP specifications, and try to the ready state. Check the printer location and length of the electromagnetic fields. Make sure the cable connections...tray supports the type of white paper. Poor print quality and unexpected printouts Poor quality printouts Check the printheads and ink cartridges ● Print the print quality diagnostic page on the printer without connecting the cable, and delete any ink cartridges that are low on and not ...
User's Guide
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...9650; Some media type settings (such as for gaps in the printer driver. Check the graphics placement ▲ Use the zoom or print preview feature of your software to the printer or printhead. Wrong colors are printing Check the print settings ▲ Make sure Print in Grayscale is not... selected in the placement of white paper. See Changing print settings. HP does not guarantee or support refilled ink cartridges. ...
...9650; Some media type settings (such as for gaps in the printer driver. Check the graphics placement ▲ Use the zoom or print preview feature of your software to the printer or printhead. Wrong colors are printing Check the print settings ▲ Make sure Print in Grayscale is not... selected in the placement of white paper. See Changing print settings. HP does not guarantee or support refilled ink cartridges. ...
User's Guide
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...provides information about replacement ink cartridges and expirations dates. ● Printer errors: Click the Printer Status tab, click Preferences, and then select one or more check boxes to enable viewing of ink cartridges and printheads. See the details under Troubleshooting tips and resources. ●...the following . Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Obtain information about the status of jobs that are being processed, the operating status of the printer, and the status of printer errors or warnings. ▲ Ink cartridge information: Open ...
...provides information about replacement ink cartridges and expirations dates. ● Printer errors: Click the Printer Status tab, click Preferences, and then select one or more check boxes to enable viewing of ink cartridges and printheads. See the details under Troubleshooting tips and resources. ●...the following . Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Obtain information about the status of jobs that are being processed, the operating status of the printer, and the status of printer errors or warnings. ▲ Ink cartridge information: Open ...
User's Guide
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... (if tray 2 is installed). To open the HP Printer Utility 1. Select Library, and then select Printers. 3. See Understanding the configuration page. ● Align Printheads: Guides you through aligning the printheads. See To align the printheads. ● Clean Printheads: Guides you through cleaning the printheads. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to check the paper pick mechanism of the...
... (if tray 2 is installed). To open the HP Printer Utility 1. Select Library, and then select Printers. 3. See Understanding the configuration page. ● Align Printheads: Guides you through aligning the printheads. See To align the printheads. ● Clean Printheads: Guides you through cleaning the printheads. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to check the paper pick mechanism of the...
User's Guide
Page 80
... Utility 1. See To clean the printheads. ● Align: Guides you to perform color calibration to check the paper pick mechanism of the printer. See Understanding the configuration page. ● Print PQ Diagnostic Page: Allows you to perform linefeed calibration. Select Library, and then select Printers. 3. HP Printer Utility panels Information and Support panel ● Supplies Status: Shows...
... Utility 1. See To clean the printheads. ● Align: Guides you to perform color calibration to check the paper pick mechanism of the printer. See Understanding the configuration page. ● Print PQ Diagnostic Page: Allows you to perform linefeed calibration. Select Library, and then select Printers. 3. HP Printer Utility panels Information and Support panel ● Supplies Status: Shows...
User's Guide
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...help HP Instant Support 73 printer driver 2 HP Instant Support accessing 74 description 73 myPrintMileage 73 security and privacy 73 HP Printer Utility (Mac OS) managing printer 66 HP Web Jetadmin description 72 managing printer 66 ...Mac OS 83 software for Windows 79 system requirements 110 troubleshooting 50 IP address checking for selecting, using 14 troubleshooting, media not coming out correctly 47 troubleshooting, ...information troubleshooting 42 monitor ink levels 67 media usage 67 printer 66 printer operations and status 67 printhead health status 67 supplies usage 67 MSDSs. sized media 26...
...help HP Instant Support 73 printer driver 2 HP Instant Support accessing 74 description 73 myPrintMileage 73 security and privacy 73 HP Printer Utility (Mac OS) managing printer 66 HP Web Jetadmin description 72 managing printer 66 ...Mac OS 83 software for Windows 79 system requirements 110 troubleshooting 50 IP address checking for selecting, using 14 troubleshooting, media not coming out correctly 47 troubleshooting, ...information troubleshooting 42 monitor ink levels 67 media usage 67 printer 66 printer operations and status 67 printhead health status 67 supplies usage 67 MSDSs. sized media 26...
User's Guide
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... Toolbox (Windows) 70 printhead latch illustration 5 printheads aligning 33 checking health 31 cleaning 33 cleaning contacts 34 first-installation and end-of printer 40 ozone-depleting chemicals in product 122 P pages per minute (ppm) 111 pages per inch (dpi) 112 S SecureEasySetup (SES) using 88 security managing 66 security while using HP Instant Support 73 processor...
... Toolbox (Windows) 70 printhead latch illustration 5 printheads aligning 33 checking health 31 cleaning 33 cleaning contacts 34 first-installation and end-of printer 40 ozone-depleting chemicals in product 122 P pages per minute (ppm) 111 pages per inch (dpi) 112 S SecureEasySetup (SES) using 88 security managing 66 security while using HP Instant Support 73 processor...