User's Guide
Page 6
... clean the printhead contacts manually 34 To replace the printheads...36 Calibrating the color...37 Troubleshooting tips and resources...38 General troubleshooting tips...39 Resolving printing problems...40 Printer shuts down unexpectedly 40 All printer lights are on...40 Printer is not responding (nothing prints 40 Printer does not accept printhead 41 Printer takes a long time to...
... clean the printhead contacts manually 34 To replace the printheads...36 Calibrating the color...37 Troubleshooting tips and resources...38 General troubleshooting tips...39 Resolving printing problems...40 Printer shuts down unexpectedly 40 All printer lights are on...40 Printer is not responding (nothing prints 40 Printer does not accept printhead 41 Printer takes a long time to...
User's Guide
Page 24
... 8.5 inches wide and 5 to 14 inches long (76.2 to 216 mm wide and 127 to 356 mm long)* Tray 2 Duplex unit * These media sizes support manual duplex. See Printing on both sides (duplexing). 16 Chapter 3 Using the...
... 8.5 inches wide and 5 to 14 inches long (76.2 to 216 mm wide and 127 to 356 mm long)* Tray 2 Duplex unit * These media sizes support manual duplex. See Printing on both sides (duplexing). 16 Chapter 3 Using the...
User's Guide
Page 32
... Effects tab, and ensure that Use Auto-Duplex Unit is selected. To automatically resize each page to the printer specifications. When you print from a computer using the printer's manual duplex capabilities. When printing is complete, the media is properly installed. Guidelines for supported media. Printing on ...sided printing accessory (duplex unit), or manually by turning the media over and feeding it before printing is complete. ● You can print on both sides of supported custom-sized media by using the Mac OS, the printer prints the second side first. Load the...
... Effects tab, and ensure that Use Auto-Duplex Unit is selected. To automatically resize each page to the printer specifications. When you print from a computer using the printer's manual duplex capabilities. When printing is complete, the media is properly installed. Guidelines for supported media. Printing on ...sided printing accessory (duplex unit), or manually by turning the media over and feeding it before printing is complete. ● You can print on both sides of supported custom-sized media by using the Mac OS, the printer prints the second side first. Load the...
User's Guide
Page 33
..., if desired. 9. To perform automatic duplexing (Mac OS) 1. Change any other desired settings and click OK. 10 Print your document. . 11 For manual duplexing, after one side of the stack of a page and Loading media. 2. Select or clear the Flip Pages Up check box depending on both sides...printed paper into the tray to print on both sides. 5. ENWW Printing on which way you want the binding. See the graphics in the printer driver for printing on both sides of paper is printed, follow the onscreen . Change any other desired settings, and click OK or Print. Select...
..., if desired. 9. To perform automatic duplexing (Mac OS) 1. Change any other desired settings and click OK. 10 Print your document. . 11 For manual duplexing, after one side of the stack of a page and Loading media. 2. Select or clear the Flip Pages Up check box depending on both sides...printed paper into the tray to print on both sides. 5. ENWW Printing on which way you want the binding. See the graphics in the printer driver for printing on both sides of paper is printed, follow the onscreen . Change any other desired settings, and click OK or Print. Select...
User's Guide
Page 39
...) 4 times, and release (Power button). ● Embedded Web server: Click the Settings tab, click Printer Services in the left pane, select PQ (print quality) diagnostic page from the drop-down list in the...page). 3. Evaluate any maintenance tools to improve the print quality of your printouts. CAUTION HP is not good or fair, then perform one of the following sequence: 1. Maintaining the...if the problems persist after cleaning. If the color tints on a clean sheet of white paper. See To clean the printhead contacts manually. 5. Click the Information tab and click Printhead...
...) 4 times, and release (Power button). ● Embedded Web server: Click the Settings tab, click Printer Services in the left pane, select PQ (print quality) diagnostic page from the drop-down list in the...page). 3. Evaluate any maintenance tools to improve the print quality of your printouts. CAUTION HP is not good or fair, then perform one of the following sequence: 1. Maintaining the...if the problems persist after cleaning. If the color tints on a clean sheet of white paper. See To clean the printhead contacts manually. 5. Click the Information tab and click Printhead...
User's Guide
Page 41
...Click Align Printheads and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Align Printheads and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Click ...printheads Whenever you can start the alignment process manually. ● Control panel: Press and hold (Power button), press (Resume button) 2 times, and release (Power button). ● Embedded Web server: Click the Settings tab, click Printer Services in the left pane, select Calibrate...
...Click Align Printheads and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Align Printheads and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Click ...printheads Whenever you can start the alignment process manually. ● Control panel: Press and hold (Power button), press (Resume button) 2 times, and release (Power button). ● Embedded Web server: Click the Settings tab, click Printer Services in the left pane, select Calibrate...
User's Guide
Page 42
...not use it to clean the electrical contacts on the printheads and in the printer. Toolbox is installed), and then click the Printer Services tab. To clean the printhead contacts manually After printheads are installed, if one or both printhead lights on the control .... 2. Click Clean Printheads and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Clean Printheads and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Clean from the printer. 3. Lift the printhead latch. 4. Wait for 3 seconds.
...not use it to clean the electrical contacts on the printheads and in the printer. Toolbox is installed), and then click the Printer Services tab. To clean the printhead contacts manually After printheads are installed, if one or both printhead lights on the control .... 2. Click Clean Printheads and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Clean Printheads and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Clean from the printer. 3. Lift the printhead latch. 4. Wait for 3 seconds.
User's Guide
Page 44
... prints the alignment pages. blinking printhead light. 16 Wait while the printer initializes the printheads and prints the alignment pages. If the carriage does not move to stop moving. 3. Insert the printhead into its color-coded slot (the label on the printhead must match the label on... the printhead to ensure that the latch is properly engaged. If the printer does . If the printer does not print the pages, start the alignment process manually (see To align the printheads). ...
... prints the alignment pages. blinking printhead light. 16 Wait while the printer initializes the printheads and prints the alignment pages. If the carriage does not move to stop moving. 3. Insert the printhead into its color-coded slot (the label on the printhead must match the label on... the printhead to ensure that the latch is properly engaged. If the printer does . If the printer does not print the pages, start the alignment process manually (see To align the printheads). ...
User's Guide
Page 45
... satisfied with the appearance of the colors, you replace a printhead, the printer automatically calibrates the colors to calibrate color from the Information and Support panel. Calibrating the color Whenever you can start the color calibration process manually. ● Control panel: Press and...Printer driver (Windows): Click the Services tab. Click Calibrate Color and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Calibrate Color and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Color...
... satisfied with the appearance of the colors, you replace a printhead, the printer automatically calibrates the colors to calibrate color from the Information and Support panel. Calibrating the color Whenever you can start the color calibration process manually. ● Control panel: Press and...Printer driver (Windows): Click the Services tab. Click Calibrate Color and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Calibrate Color and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Color...
User's Guide
Page 58
Troubleshooting installation issues Problems printing an alignment page When printheads are installed or replaced, the printer automatically prints a few alignment pages to start the alignment process manually (see To align the printheads). Problems installing software NOTE Visit HP website (www.hp.com/support/officejetprok550) for damage. See System requirements. Verify installation preliminaries ● Before installing...
Troubleshooting installation issues Problems printing an alignment page When printheads are installed or replaced, the printer automatically prints a few alignment pages to start the alignment process manually (see To align the printheads). Problems installing software NOTE Visit HP website (www.hp.com/support/officejetprok550) for damage. See System requirements. Verify installation preliminaries ● Before installing...
User's Guide
Page 67
... are completely closed completely. ▲ Make sure all media from the output tray. See Clearing jams. The printer carriage has stalled. ● Open the top cover and remove any obstructions (such as jammed media). ●... turning on or off , and then on again. Explanation and recommended action The printer is on . The printer is jammed in manual duplex mode. ENWW Interpreting control panel lights 59 The Power light and the Resume... completely. ▲ Make sure the rear access panel (HP Officejet Pro K550) or the duplex unit (HP Officejet Pro K550dtn/ K550dtwn) is not closed .
... are completely closed completely. ▲ Make sure all media from the output tray. See Clearing jams. The printer carriage has stalled. ● Open the top cover and remove any obstructions (such as jammed media). ●... turning on or off , and then on again. Explanation and recommended action The printer is on . The printer is jammed in manual duplex mode. ENWW Interpreting control panel lights 59 The Power light and the Resume... completely. ▲ Make sure the rear access panel (HP Officejet Pro K550) or the duplex unit (HP Officejet Pro K550dtn/ K550dtwn) is not closed .
User's Guide
Page 76
...) Printer driver (Windows) HP Printer Utility (Mac OS) ...to do the following . ● Change tray settings: Click the Printer Services tab and click Paper Handling. ● Perform printer maintenance tasks: Click the Printer Services tab and click the button for the task that you wish to the printer....network settings: Click the Networking tab. ● Set a static IP address: Click the Networking tab, select Manual IP from the Printer Settings panel. ● Perform printer maintenance tasks: Open the Information and Support panel and click the option for the task that you assign a ...
...) Printer driver (Windows) HP Printer Utility (Mac OS) ...to do the following . ● Change tray settings: Click the Printer Services tab and click Paper Handling. ● Perform printer maintenance tasks: Click the Printer Services tab and click the button for the task that you wish to the printer....network settings: Click the Networking tab. ● Set a static IP address: Click the Networking tab, select Manual IP from the Printer Settings panel. ● Perform printer maintenance tasks: Open the Information and Support panel and click the option for the task that you assign a ...