User's Guide
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...Front view...5 Control panel...6 Back view...7 2 Installing the accessories Installing the duplex unit...10 Installing tray 2...11 3 Using the printer Selecting print media...14 Tips for selecting and using print media 14 Understanding specifications for supported media 15 Understanding supported sizes 15 Understanding...or custom-sized media (Windows 26 To print on special or custom-sized media (Mac OS 26 4 Maintaining and troubleshooting Replacing the ink cartridges...30 Maintaining the printheads...31 To check printhead health...31 To print the print quality diagnostic page 31 ENWW iii
...Front view...5 Control panel...6 Back view...7 2 Installing the accessories Installing the duplex unit...10 Installing tray 2...11 3 Using the printer Selecting print media...14 Tips for selecting and using print media 14 Understanding specifications for supported media 15 Understanding supported sizes 15 Understanding...or custom-sized media (Windows 26 To print on special or custom-sized media (Mac OS 26 4 Maintaining and troubleshooting Replacing the ink cartridges...30 Maintaining the printheads...31 To check printhead health...31 To print the print quality diagnostic page 31 ENWW iii
User's Guide
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Understanding the printer parts Front view 1 Control panel 2 Output tray 3 Paper guides 4 Tray 1 5 Tray 2 (HP Officejet Pro K550dtn/K550dtwn) 6 Ink cartridge cover 7 Ink cartridges 8 Printheads 9 Printhead latch 10 Top cover ENWW Understanding the printer parts 5
Understanding the printer parts Front view 1 Control panel 2 Output tray 3 Paper guides 4 Tray 1 5 Tray 2 (HP Officejet Pro K550dtn/K550dtwn) 6 Ink cartridge cover 7 Ink cartridges 8 Printheads 9 Printhead latch 10 Top cover ENWW Understanding the printer parts 5
User's Guide
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Control panel For more information about interpreting control-panel lights, see Printer lights reference. 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights 6 Chapter 1 Getting started ENWW
Control panel For more information about interpreting control-panel lights, see Printer lights reference. 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights 6 Chapter 1 Getting started ENWW
User's Guide
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4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
User's Guide
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... its color-coded slot and insert the cartridge into the slot. To find out which ink cartridges work with its package, install it right away. NOTE After removing a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Remove the new ink cartridge from the printer for long periods of printer management tools. Remove the ink cartridge...
... its color-coded slot and insert the cartridge into the slot. To find out which ink cartridges work with its package, install it right away. NOTE After removing a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Remove the new ink cartridge from the printer for long periods of printer management tools. Remove the ink cartridge...
User's Guide
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...task. General troubleshooting tips Ensure the following: ● Power light is not jammed in the printer. ● Printheads and ink cartridges are properly installed in their correct color-coded slots. See your computer's documentation for the first time, it takes approximately 8 minutes to...Rear access panel (HP Officejet Pro K550) or duplex unit (HP Officejet Pro K550dtn/K550dtwn) is turned on the computer screen. ● Power cord and other cables are working, and are installed. ● Make sure the printer is turned on and not blinking. When the printer is locked into ...
...task. General troubleshooting tips Ensure the following: ● Power light is not jammed in the printer. ● Printheads and ink cartridges are properly installed in their correct color-coded slots. See your computer's documentation for the first time, it takes approximately 8 minutes to...Rear access panel (HP Officejet Pro K550) or duplex unit (HP Officejet Pro K550dtn/K550dtwn) is turned on the computer screen. ● Power cord and other cables are working, and are installed. ● Make sure the printer is turned on and not blinking. When the printer is locked into ...
User's Guide
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... information about ink levels. See Replacing the ink cartridges. Check the printer location and length of white paper. See Changing print settings. See Guidelines for empty ink cartridges ▲ Check the printer lights to ...9650; Print the print quality diagnostic page on a wireless network. The Toolbox (Windows), HP Printer Utility (Mac OS), and the configuration page (see To print the print quality diagnostic ... lights). Also, it is recommended that you are not overloaded. Check the color print settings ▲ Make sure Print in Grayscale is selected as those generated...
... information about ink levels. See Replacing the ink cartridges. Check the printer location and length of white paper. See Changing print settings. See Guidelines for empty ink cartridges ▲ Check the printer lights to ...9650; Print the print quality diagnostic page on a wireless network. The Toolbox (Windows), HP Printer Utility (Mac OS), and the configuration page (see To print the print quality diagnostic ... lights). Also, it is recommended that you are not overloaded. Check the color print settings ▲ Make sure Print in Grayscale is selected as those generated...
User's Guide
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... printouts. If prompted by USB cables) can print other documents from the printer, turn on the printer without connecting the cable, and delete any ink cartridges that you can sometimes cause slight distortions to print again. Make sure the media used meets HP specifications, and try printing a backup copy of USB cable ▲ High electromagnetic...
... printouts. If prompted by USB cables) can print other documents from the printer, turn on the printer without connecting the cable, and delete any ink cartridges that you can sometimes cause slight distortions to print again. Make sure the media used meets HP specifications, and try printing a backup copy of USB cable ▲ High electromagnetic...
User's Guide
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.... Check the margin settings ● Increase the margins in the printer driver allows you are not suitable for use HP Premium Paper designed for printing vivid color documents. Ink is faded or dull colored Check the print mode ▲ The draft or fast mode in...or graphics completely Check the ink cartridges ▲ Ink cartridges might give printouts a "washed-out" quality. ● Color documents that decreasing ink saturation might have rich, blended colors can wrinkle or smear when printed using the ink volume under the advanced features (Windows) or ink features (Mac OS). ...
.... Check the margin settings ● Increase the margins in the printer driver allows you are not suitable for use HP Premium Paper designed for printing vivid color documents. Ink is faded or dull colored Check the print mode ▲ The draft or fast mode in...or graphics completely Check the ink cartridges ▲ Ink cartridges might give printouts a "washed-out" quality. ● Color documents that decreasing ink saturation might have rich, blended colors can wrinkle or smear when printed using the ink volume under the advanced features (Windows) or ink features (Mac OS). ...
User's Guide
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...colors are missing from text or graphics Check the printheads ▲ Print the print quality diagnostic page on a clean sheet of your software to the printer or printhead. Check the printheads ▲ Print the print quality diagnostic page on the page. See Changing print settings. HP does not guarantee or support refilled ink cartridges.... Lines or dots are printing Check the print settings ▲ Make sure Print in Grayscale is not selected in the printer driver, make sure you select the...
...colors are missing from text or graphics Check the printheads ▲ Print the print quality diagnostic page on a clean sheet of your software to the printer or printhead. Check the printheads ▲ Print the print quality diagnostic page on the page. See Changing print settings. HP does not guarantee or support refilled ink cartridges.... Lines or dots are printing Check the print settings ▲ Make sure Print in Grayscale is not selected in the printer driver, make sure you select the...
User's Guide
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... power cable. ● Press (Power button). Interpreting control panel lights 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights For more information, visit HP website (www.hp.com/support/officejetprok550) for the latest troubleshooting information, or product fixes and updates. The printer is off .
... power cable. ● Press (Power button). Interpreting control panel lights 1 Power button and light 2 Configuration Page button HP Officejet Pro K550dtn HP Officejet Pro K550dtwn 3 Cancel button 4 Resume button and light 5 Printhead lights 6 Ink cartridge lights For more information, visit HP website (www.hp.com/support/officejetprok550) for the latest troubleshooting information, or product fixes and updates. The printer is off .
User's Guide
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... is on , and one or more of the ink cartridge lights blink. One or more of the ink cartridges are missing. ● Install the ink cartridge indicated, and then try to print. ● If the error persists, replace the ink cartridge indicated. Damage that results to the printer from using expired ink cartridges will not be replaced before you choose to...
... is on , and one or more of the ink cartridge lights blink. One or more of the ink cartridges are missing. ● Install the ink cartridge indicated, and then try to print. ● If the error persists, replace the ink cartridge indicated. Damage that results to the printer from using expired ink cartridges will not be replaced before you choose to...
User's Guide
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... Connect NowTM to set up the printer, the printer might be replaced soon. ▲ Get ready new ink cartridges and replace the existing cartridges when they become empty. See All printer lights are on . A non-recoverable error has occurred. The Configuration Page light blinks. (HP Officejet Pro K550dtwn) The Configuration Page light is on. (HP Officejet Pro K550dtwn) All lights are on...
... Connect NowTM to set up the printer, the printer might be replaced soon. ▲ Get ready new ink cartridges and replace the existing cartridges when they become empty. See All printer lights are on . A non-recoverable error has occurred. The Configuration Page light blinks. (HP Officejet Pro K550dtwn) The Configuration Page light is on. (HP Officejet Pro K550dtwn) All lights are on...
User's Guide
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...... ...to obtain the following . Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Obtain information about the status of jobs that are being processed, the operating status of the printer, and the status of printer errors or warnings. ▲ Ink cartridge information: Open the Information and Support panel and click Supplies Status. ENWW...
...... ...to obtain the following . Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) Obtain information about the status of jobs that are being processed, the operating status of the printer, and the status of printer errors or warnings. ▲ Ink cartridge information: Open the Information and Support panel and click Supplies Status. ENWW...
User's Guide
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... numbers and expiration dates of the installed ink cartridges. ● Preferences: Allows you to set your preferences, such as specifying whether to display error messages, and whether to sound an audio alert when a printer or printing error occurs. 70 Chapter 6 Configuring and managing the printer ENWW See HP Instant Support and myPrintMileage. Pages Networking Other...
... numbers and expiration dates of the installed ink cartridges. ● Preferences: Allows you to set your preferences, such as specifying whether to display error messages, and whether to sound an audio alert when a printer or printing error occurs. 70 Chapter 6 Configuring and managing the printer ENWW See HP Instant Support and myPrintMileage. Pages Networking Other...
User's Guide
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... Guides you to diagnose issues affecting the print quality of the printer. Network Printer Setup Utility (Mac OS) The tool allows you to correct problems with color tints. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely.... HP Printer Utility panels Information and Support panel ● Supplies Status: Shows the information about currently installed printheads and ink cartridges. ● Device Information: Displays information about the printer and the supplies. Also allows you to HP website where you to perform color calibration...
... Guides you to diagnose issues affecting the print quality of the printer. Network Printer Setup Utility (Mac OS) The tool allows you to correct problems with color tints. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely.... HP Printer Utility panels Information and Support panel ● Supplies Status: Shows the information about currently installed printheads and ink cartridges. ● Device Information: Displays information about the printer and the supplies. Also allows you to HP website where you to perform color calibration...
User's Guide
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... to a network, an additional network configuration page prints; to view current printer information, ink cartridge status, and printhead health status; If the printer is . 4. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is connected to print the configuration page before calling. 1. The...
... to a network, an additional network configuration page prints; to view current printer information, ink cartridge status, and printhead health status; If the printer is . 4. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is connected to print the configuration page before calling. 1. The...
User's Guide
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... information on HP 88 ink cartridges. HP 88 Black HP 88 Cyan HP 88 Magenta HP 88 Yellow HP 88L Black HP 88L Cyan HP 88L Magenta HP 88L Yellow C9385A C9386A C9387A C9388A C9396A C9391A C9392A C9393A Printheads HP 88 Black and Yellow HP 88 Magenta and Cyan C9381A C9382A HP media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron...
... information on HP 88 ink cartridges. HP 88 Black HP 88 Cyan HP 88 Magenta HP 88 Yellow HP 88L Black HP 88L Cyan HP 88L Magenta HP 88L Yellow C9385A C9386A C9387A C9388A C9396A C9391A C9392A C9393A Printheads HP 88 Black and Yellow HP 88 Magenta and Cyan C9381A C9382A HP media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron...
User's Guide
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... not warrant that arise as a result of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to the use of the defect, refund the purchase price for the product. 7. For HP printer products, the use of : a. b. d. Operation outside the product's specifications; If HP receives, during the applicable warranty period, notice of...
... not warrant that arise as a result of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to the use of the defect, refund the purchase price for the product. 7. For HP printer products, the use of : a. b. d. Operation outside the product's specifications; If HP receives, during the applicable warranty period, notice of...
User's Guide
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...your supply. To read summary of warranty date locations: Date format: YYYY/MM/DD HP Inkjet Supplies Expiration As ink ages, it for a refund or replacement provided that came in the box with ● Ink supply: it is not past the "end of warranty" date on the product ...ink is detected, the printer will pause printing, you return a product? See "Expiration date (Y-M-D)" located under the "Ink Cartridge Status" section on the configuration page. Is your ink supply or printhead is intended to be an easy-to-read the full warranty statement, go to the retailer, visit HP website (www.hp...
...your supply. To read summary of warranty date locations: Date format: YYYY/MM/DD HP Inkjet Supplies Expiration As ink ages, it for a refund or replacement provided that came in the box with ● Ink supply: it is not past the "end of warranty" date on the product ...ink is detected, the printer will pause printing, you return a product? See "Expiration date (Y-M-D)" located under the "Ink Cartridge Status" section on the configuration page. Is your ink supply or printhead is intended to be an easy-to-read the full warranty statement, go to the retailer, visit HP website (www.hp...