User Manual
Page 6
... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
User Manual
Page 7
...Meaningless characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up ... lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone...
...Meaningless characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up ... lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone...
User Manual
Page 8
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
User Manual
Page 11
... information for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. Understand the device parts •...reach. The device doors, buttons, paper trays, and paper guides can be operated by users with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Mobility For users with mobility impairments, the device software functions can be executed through keyboard commands.
... information for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. Understand the device parts •...reach. The device doors, buttons, paper trays, and paper guides can be operated by users with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Mobility For users with mobility impairments, the device software functions can be executed through keyboard commands.
User Manual
Page 12
Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 ...
Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 ...
User Manual
Page 16
...section contains the following topics: • Select print media • Load media • Configure trays • Change print settings • Use the HP Solution Center (Windows) • Print on both sides (duplexing) • Print on special and custom-sized media • Print borderless • Cancel... well with cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that conforms to the device specifications. Use HP media for selecting and using print media For the best results, observe the following guidelines. • ...
...section contains the following topics: • Select print media • Load media • Configure trays • Change print settings • Use the HP Solution Center (Windows) • Print on both sides (duplexing) • Print on special and custom-sized media • Print borderless • Cancel... well with cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that conforms to the device specifications. Use HP media for selecting and using print media For the best results, observe the following guidelines. • ...
User Manual
Page 17
... to print photographs. You might need to reformat existing documents to dry. If not, set the media size in the print driver. Note that the ink dries completely before printing the document. This mode provides longer drying time and ensures that in this mode, printing takes longer and more memory is...
... to print photographs. You might need to reformat existing documents to dry. If not, set the media size in the print driver. Note that the ink dries completely before printing the document. This mode provides longer drying time and ensures that in this mode, printing takes longer and more memory is...
User Manual
Page 26
...ink dries, the media is printed. If the selected device is complete. • You can print on both sides of the media first. Print on both sides (duplexing) You can print on your application or in the printer... use the Control Panel in Windows to show icons that feature does not appear in the HP Solution Center vary depending on one side of transparencies, envelopes, photo paper, glossy media, or... lb bond (105 g/ m2). If the HP Solution Center on both sides of the media, the device holds the media and pauses while the ink dries. Jams might have installed. Do not...
...ink dries, the media is printed. If the selected device is complete. • You can print on both sides of the media first. Print on both sides (duplexing) You can print on your application or in the printer... use the Control Panel in Windows to show icons that feature does not appear in the HP Solution Center vary depending on one side of transparencies, envelopes, photo paper, glossy media, or... lb bond (105 g/ m2). If the HP Solution Center on both sides of the media, the device holds the media and pauses while the ink dries. Jams might have installed. Do not...
User Manual
Page 32
...do the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press (Configuration Page button). • Printer status information: Click the Information tab, and then click an option ...and modifying settings. Ink cartridge information: Open the Information and Support panel and click Supplies Status. Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Actual ink volumes may vary....
...do the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press (Configuration Page button). • Printer status information: Click the Information tab, and then click an option ...and modifying settings. Ink cartridge information: Open the Information and Support panel and click Supplies Status. Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to display the Cartridge Details button. Actual ink volumes may vary....
User Manual
Page 34
...Web server specifications. Pages/buttons Information page Settings page Networking page Support and Order Supplies buttons Contents Shows status information about the device, its ink supplies and usage, and a log of support services, including e-services such as errors). Shows the settings that you can return to ...device you can open and use to view product information and change these methods: NOTE: To open the embedded Web server from the printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be on a network and must have an IP address. • Web browser: In a...
...Web server specifications. Pages/buttons Information page Settings page Networking page Support and Order Supplies buttons Contents Shows status information about the device, its ink supplies and usage, and a log of support services, including e-services such as errors). Shows the settings that you can return to ...device you can open and use to view product information and change these methods: NOTE: To open the embedded Web server from the printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be on a network and must have an IP address. • Web browser: In a...
User Manual
Page 35
... Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to online ordering of the installed ink cartridges. Pages/buttons Contents myPrintMileage. NOTE: The Toolbox can be installed from ...device management tools 31 Actual ink volumes may vary. • Shop Online: Provides access to a Web site from the Starter CD by Phone: Shows telephone numbers that you to the device, and then click Display Printer Toolbox. For more information, see HP Instant Support and myPrintMileage....
... Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to online ordering of the installed ink cartridges. Pages/buttons Contents myPrintMileage. NOTE: The Toolbox can be installed from ...device management tools 31 Actual ink volumes may vary. • Shop Online: Provides access to a Web site from the Starter CD by Phone: Shows telephone numbers that you to the device, and then click Display Printer Toolbox. For more information, see HP Instant Support and myPrintMileage....
User Manual
Page 37
...location name and wireless mode, and wired settings such as the self-test diagnostic page. • HP Support: Gain access to change network settings. Printer Settings panel • Trays Configuration: Set the default media type and size for the device, register ... from the Go menu. 2. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information...
...location name and wireless mode, and wired settings such as the self-test diagnostic page. • HP Support: Gain access to change network settings. Printer Settings panel • Trays Configuration: Set the default media type and size for the device, register ... from the Go menu. 2. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information...
User Manual
Page 38
...available for your device. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. • Security and privacy • To gain access to HP Instant Support Security and privacy When you use HP Instant Support, detailed device information, such as...It helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device: • Easy access to troubleshooting tips: Provides tips that are customized for the printer driver. NOTE: Do not bookmark the Web pages that are ...
...available for your device. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. • Security and privacy • To gain access to HP Instant Support Security and privacy When you use HP Instant Support, detailed device information, such as...It helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device: • Easy access to troubleshooting tips: Provides tips that are customized for the printer driver. NOTE: Do not bookmark the Web pages that are ...
User Manual
Page 39
...and then click myPrintMileage. to it by using the bookmark, the pages do not contain the current information. To use more black or color ink, and the estimated number of pages you can see the print analysis, such as the duplexer. myPrintMileage myPrintMileage is available in all ...click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view current device information, ink cartridge status, and printhead health status; Understand the self-test diagnostic page Use the...
...and then click myPrintMileage. to it by using the bookmark, the pages do not contain the current information. To use more black or color ink, and the estimated number of pages you can see the print analysis, such as the duplexer. myPrintMileage myPrintMileage is available in all ...click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view current device information, ink cartridge status, and printhead health status; Understand the self-test diagnostic page Use the...
User Manual
Page 40
...ink cartridges. If the status is 'fair', then the print quality must be replaced, as the accumulated ink... usage. Event Log: Shows a log of the printheads, as well as the device will not function until it is . 4. Printer... Information: Shows device information (such as gauges) and the part numbers and expiration dates of pages printed from the trays and accessories. 2. Actual ink... page before calling. 1. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical ... occurred. 36 Configure and manage NOTE: The ink levels shown are : good, fair, and...
...ink cartridges. If the status is 'fair', then the print quality must be replaced, as the accumulated ink... usage. Event Log: Shows a log of the printheads, as well as the device will not function until it is . 4. Printer... Information: Shows device information (such as gauges) and the part numbers and expiration dates of pages printed from the trays and accessories. 2. Actual ink... page before calling. 1. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical ... occurred. 36 Configure and manage NOTE: The ink levels shown are : good, fair, and...
User Manual
Page 49
... the initialization process, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is used . 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. ...For more information see www.hp.com/go/inkusage. • On the self-test diagnostic page (see Understand ...
... the initialization process, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is used . 5 Maintain and troubleshoot This section contains the following places: NOTE: Ink from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. ...For more information see www.hp.com/go/inkusage. • On the self-test diagnostic page (see Understand ...
User Manual
Page 50
...device for long periods of white paper. For more information, see Supplies. To find out which ink cartridges work with its package. 4. Do not remove a cartridge from its color-coded slot and insert the cartridge into the slot. When the quality of the printheads. Evaluate... any problem areas, and perform the recommended actions. Print the print quality diagnostic page on the following sequence: 1. Gently pull open the ink cartridge cover. 2. After...
...device for long periods of white paper. For more information, see Supplies. To find out which ink cartridges work with its package. 4. Do not remove a cartridge from its color-coded slot and insert the cartridge into the slot. When the quality of the printheads. Evaluate... any problem areas, and perform the recommended actions. Print the print quality diagnostic page on the following sequence: 1. Gently pull open the ink cartridge cover. 2. After...
User Manual
Page 51
... Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. 3. This section covers the following printhead maintenance tasks: • To check...replace the printheads. For more of any maintenance services to diagnose issues affecting the print quality. You can also view the ink level information, and the printhead health status on a clean sheet of the following means to the device that results from ...
... Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. 3. This section covers the following printhead maintenance tasks: • To check...replace the printheads. For more of any maintenance services to diagnose issues affecting the print quality. You can also view the ink level information, and the printhead health status on a clean sheet of the following means to the device that results from ...
User Manual
Page 52
... (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are misaligned, you replace...3: If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. Chapter 5 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number...
... (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are misaligned, you replace...3: If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. Chapter 5 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number...
User Manual
Page 53
... Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the drop-down list in the device. Maintain the printheads 49 CAUTION: Clean the electrical...after you might be blinking. NOTE: Cleaning uses ink, so clean the printheads only when necessary. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and ...
... Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the drop-down list in the device. Maintain the printheads 49 CAUTION: Clean the electrical...after you might be blinking. NOTE: Cleaning uses ink, so clean the printheads only when necessary. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and ...