HP Jetdirect 620n Print Server Setup Guide
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... . 26 A. Troubleshooting Tools HP Jetdirect Configuration Page 22 10/100Base-TX Link Configuration 22 Link-Speed LEDs 23 Link Troubleshooting 23 Resetting to Network Printing Network Printing Configurations 27 Network ...Protocols 28 Network Addresses 28 Setting Up Your Network Printer 29 4 Table of Contents 1. Installation Procedures Verify Printer Operation 10 Remove Power to Printer, Install the Hardware 11 Verify Jetdirect Print Server Operation 12 If Required, Configure Jetdirect...
... . 26 A. Troubleshooting Tools HP Jetdirect Configuration Page 22 10/100Base-TX Link Configuration 22 Link-Speed LEDs 23 Link Troubleshooting 23 Resetting to Network Printing Network Printing Configurations 27 Network ...Protocols 28 Network Addresses 28 Setting Up Your Network Printer 29 4 Table of Contents 1. Installation Procedures Verify Printer Operation 10 Remove Power to Printer, Install the Hardware 11 Verify Jetdirect Print Server Operation 12 If Required, Configure Jetdirect...
HP Jetdirect 620n Print Server Setup Guide
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Note See Chapter 3 in this print server supplied electronically on the HP Jetdirect CD-ROM. For persistent problems, refer to the HP Jetdirect Administrator's Guide for this guide for link configuration and troubleshooting information. Figure 2-2 Example of HP Jetdirect Configuration Page I/O CARD READY ENWW Installation Procedures 13
Note See Chapter 3 in this print server supplied electronically on the HP Jetdirect CD-ROM. For persistent problems, refer to the HP Jetdirect Administrator's Guide for this guide for link configuration and troubleshooting information. Figure 2-2 Example of HP Jetdirect Configuration Page I/O CARD READY ENWW Installation Procedures 13
HP Jetdirect 620n Print Server Setup Guide
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..., you have completed printer setup on your network operating system. For detailed troubleshooting information, read the HP Jetdirect Print Server Administrator's Guide for your system disk, visit HP online support at: http://www.hp.com/support/net_printing 5. For example, if the printer was a server, see Client-Server Networks below. ■ If the test page fails to a temporary directory on...
..., you have completed printer setup on your network operating system. For detailed troubleshooting information, read the HP Jetdirect Print Server Administrator's Guide for your system disk, visit HP online support at: http://www.hp.com/support/net_printing 5. For example, if the printer was a server, see Client-Server Networks below. ■ If the test page fails to a temporary directory on...
HP Jetdirect 620n Print Server Setup Guide
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... also use the HP LaserJet Utility provided on the HP Jetdirect CD-ROM (for UNIX software provided on the screen. For HP Jetdirect troubleshooting and configuration page messages, read the appropriate HP Jetdirect Print Server Administrator's Guide for this print server supplied on the CD-ROM. For more information, read the appropriate HP Jetdirect Print Server Administrator's Guide for this HP Jetdirect print server. Double-click the HP Jetdirect CD-ROM icon...
... also use the HP LaserJet Utility provided on the HP Jetdirect CD-ROM (for UNIX software provided on the screen. For HP Jetdirect troubleshooting and configuration page messages, read the appropriate HP Jetdirect Print Server Administrator's Guide for this print server supplied on the CD-ROM. For more information, read the appropriate HP Jetdirect Print Server Administrator's Guide for this HP Jetdirect print server. Double-click the HP Jetdirect CD-ROM icon...
HP Jetdirect 620n Print Server Setup Guide
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... switches that do not support autonegotiation, the print server will be included on the HP Jetdirect CD-ROM. 10/100Base-TX Link Configuration HP Jetdirect 10/100Base-TX print servers support 10 or 100 Mbps network link speeds using one of the following methods: ENWW Troubleshooting Tools 22 To interpret and use the Jetdirect Configuration page messages, refer to autonegotiate...
... switches that do not support autonegotiation, the print server will be included on the HP Jetdirect CD-ROM. 10/100Base-TX Link Configuration HP Jetdirect 10/100Base-TX print servers support 10 or 100 Mbps network link speeds using one of the following methods: ENWW Troubleshooting Tools 22 To interpret and use the Jetdirect Configuration page messages, refer to autonegotiate...
HP Jetdirect 620n Print Server Setup Guide
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... (LEDs) near the RJ-45 connector. LED State Description Off Not linked On Link established at indicated speed (10 or 100 Mbps) LEDs Link Troubleshooting If the HP Jetdirect print server does not successfully connect to the network: ● both link speed LEDs (10 and 100) will be off ● a "LOSS OF CARRIER ERROR" will...
... (LEDs) near the RJ-45 connector. LED State Description Off Not linked On Link established at indicated speed (10 or 100 Mbps) LEDs Link Troubleshooting If the HP Jetdirect print server does not successfully connect to the network: ● both link speed LEDs (10 and 100) will be off ● a "LOSS OF CARRIER ERROR" will...
HP Jetdirect 620n Print Server Setup Guide
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... manually set to the applicable HP Jetdirect Administrator's Guide provided on the HP Jetdirect CD-ROM. Note The HP Jetdirect 10/100Base-TX print server may require up to 10 seconds to reinitialize the setting. ● On the Jetdirect Configuration Page, compare your configuration for the following troubleshooting procedures: ● Verify cabling connections. ● Configure the print server's 10/100TX link setting...
... manually set to the applicable HP Jetdirect Administrator's Guide provided on the HP Jetdirect CD-ROM. Note The HP Jetdirect 10/100Base-TX print server may require up to 10 seconds to reinitialize the setting. ● On the Jetdirect Configuration Page, compare your configuration for the following troubleshooting procedures: ● Verify cabling connections. ● Configure the print server's 10/100TX link setting...
HP Jetdirect 620n Print Server Setup Guide
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... some protocols, required parameters are automatically sensed and user-specified settings are not needed. Controlling Network Protocols The HP Jetdirect print server can simultaneously support multiple network communication protocols. However, for other protocols, there may be using different protocols to...print server may be many parameters to perform a cold reset on many HP LaserJet printers, turn off the printer and then press and hold the Go button as you turn the printer back on the network. This allows network computers that describes how to configure. ENWW Troubleshooting...
... some protocols, required parameters are automatically sensed and user-specified settings are not needed. Controlling Network Protocols The HP Jetdirect print server can simultaneously support multiple network communication protocols. However, for other protocols, there may be using different protocols to...print server may be many parameters to perform a cold reset on many HP LaserJet printers, turn off the printer and then press and hold the Go button as you turn the printer back on the network. This allows network computers that describes how to configure. ENWW Troubleshooting...
HP Jetdirect 620n Print Server Setup Guide
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... traffic, you can be enabled or disabled on the print server through a variety of tools, such as Telnet, Web browser access to the applicable HP Jetdirect Administrator's Guide located on the HP Jetdirect CD-ROM. Protocols can disable unused protocols. ENWW Troubleshooting Tools 26 Disabling unused protocols lets you: ● ...or turned on) whenever you turn the printer on. Enabling or Disabling Network Protocols When you first install the Jetdirect print server from other tools, refer to the embedded Web server, the printer control panel, and HP Web Jetadmin management software.
... traffic, you can be enabled or disabled on the print server through a variety of tools, such as Telnet, Web browser access to the applicable HP Jetdirect Administrator's Guide located on the HP Jetdirect CD-ROM. Protocols can disable unused protocols. ENWW Troubleshooting Tools 26 Disabling unused protocols lets you: ● ...or turned on) whenever you turn the printer on. Enabling or Disabling Network Protocols When you first install the Jetdirect print server from other tools, refer to the embedded Web server, the printer control panel, and HP Web Jetadmin management software.
HP Jetdirect 620n Print Server Setup Guide
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...begin by contacting the person who sold you can provide assistance. For warranty service on warranty service. Or, you the HP Jetdirect print server to obtain information on prices, exchange unit availability and instructions. Service Outside the USA Customers outside the USA should contact their...HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Be sure to include a copy of warranty service you receive may be familiar with troubleshooting,...
...begin by contacting the person who sold you can provide assistance. For warranty service on warranty service. Or, you the HP Jetdirect print server to obtain information on prices, exchange unit availability and instructions. Service Outside the USA Customers outside the USA should contact their...HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Be sure to include a copy of warranty service you receive may be familiar with troubleshooting,...
HP Jetdirect Administrator's Guide
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Troubleshooting the HP Jetdirect Print Server Introduction 185 Resetting to Factory Defaults 186 General Troubleshooting 188 Troubleshooting Wireless Print Servers 196 Troubleshooting an LPD UNIX Configuration 200 9. TCP/IP Overview Introduction 236 IP Address 237 Configuring IP Parameters 240 Subnets 241 Gateways 242 Syslog Server 242 ENWW 5 5. FTP Printing Introduction 172 Requirements 172 Print Files 173 Using FTP Printing 173 Example of an FTP Session...
Troubleshooting the HP Jetdirect Print Server Introduction 185 Resetting to Factory Defaults 186 General Troubleshooting 188 Troubleshooting Wireless Print Servers 196 Troubleshooting an LPD UNIX Configuration 200 9. TCP/IP Overview Introduction 236 IP Address 237 Configuring IP Parameters 240 Subnets 241 Gateways 242 Syslog Server 242 ENWW 5 5. FTP Printing Introduction 172 Requirements 172 Print Files 173 Using FTP Printing 173 Example of an FTP Session...
HP Jetdirect Administrator's Guide
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... only during troubleshooting or for simple installations. Therefore, control panel configuration is used, the print server saves the configuration when powered off /on . Once configured, the print server saves the configuration when powered off /on . For more information, see Chapter 4. ● Printer Control Panel. (HP Jetdirect 620n print servers only) You can browse to the embedded Web server on the HP Jetdirect print server to...
... only during troubleshooting or for simple installations. Therefore, control panel configuration is used, the print server saves the configuration when powered off /on . Once configured, the print server saves the configuration when powered off /on . For more information, see Chapter 4. ● Printer Control Panel. (HP Jetdirect 620n print servers only) You can browse to the embedded Web server on the HP Jetdirect print server to...
HP Jetdirect Administrator's Guide
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...: Enables or disables syslog server operation on the print server: 0 disables, 1 (default) enables. syslog-svr: (syslog-srv:) The syslog server's IP address. syslog-facility: A code used to the syslog server. syslog-max: Specifies the maximum number of selected messages during troubleshooting). Table 3.3 TFTP Configuration ... syslog messages are permitted access. The default is 0 to 10 access list entries are reported. By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through local7 can be used to identify ...
...: Enables or disables syslog server operation on the print server: 0 disables, 1 (default) enables. syslog-svr: (syslog-srv:) The syslog server's IP address. syslog-facility: A code used to the syslog server. syslog-max: Specifies the maximum number of selected messages during troubleshooting). Table 3.3 TFTP Configuration ... syslog messages are permitted access. The default is 0 to 10 access list entries are reported. By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through local7 can be used to identify ...
HP Jetdirect Administrator's Guide
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...troubleshooting). For more information, see Chapter 7. If it's set to 10 access list entries are reported. If 0, all syslog messages are permitted access. allow 0 clears the host access list. allow 192.168.1.2 allows a single host. The default is not required. Only messages that can be sent by the HP Jetdirect print server on the HP Jetdirect print server...code used to 8, with 0 being the most specific and 8 the most general. By default, the HP Jetdirect print server uses LPR as the IP address of local0 through local7 can be used to identify the source facility of...
...troubleshooting). For more information, see Chapter 7. If it's set to 10 access list entries are reported. If 0, all syslog messages are permitted access. allow 0 clears the host access list. allow 192.168.1.2 allows a single host. The default is not required. Only messages that can be sent by the HP Jetdirect print server on the HP Jetdirect print server...code used to 8, with 0 being the most specific and 8 the most general. By default, the HP Jetdirect print server uses LPR as the IP address of local0 through local7 can be used to identify the source facility of...
HP Jetdirect Administrator's Guide
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... network will require a new wireless connection to that a wireless connection to your network has been established. If the current BOOTP server is installed on the new network. See Chapter 8, "Troubleshooting the HP Jetdirect Print Server," for example, from the printer control panel or Telnet), reconfigure IP parameters as described in this section assumes that network. You...
... network will require a new wireless connection to that a wireless connection to your network has been established. If the current BOOTP server is installed on the new network. See Chapter 8, "Troubleshooting the HP Jetdirect Print Server," for example, from the printer control panel or Telnet), reconfigure IP parameters as described in this section assumes that network. You...
HP Jetdirect Administrator's Guide
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... will not be printed.; On fatal error (Supported external print servers only) Specify the print server's action when it detects a fatal error during troubleshooting). If LAA is used, a user-specified string of exactly 12 hexadecimal digits must start with the attached device: ● Halt (default): The print server's networking operation is suspended. By default, the HP Jetdirect print server uses LPR as...
... will not be printed.; On fatal error (Supported external print servers only) Specify the print server's action when it detects a fatal error during troubleshooting). If LAA is used, a user-specified string of exactly 12 hexadecimal digits must start with the attached device: ● Halt (default): The print server's networking operation is suspended. By default, the HP Jetdirect print server uses LPR as...
HP Jetdirect Administrator's Guide
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... about installing and configuring HP Jetdirect print servers can be found by searching for your HP Jetdirect product at http://www.hp.com/support/net_printing. 8 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to the correct procedures for troubleshooting the following: ● Printer problems ● HP Jetdirect hardware installation and connection problems ● Network-related problems To troubleshoot your HP Jetdirect print server, you may need the...
... about installing and configuring HP Jetdirect print servers can be found by searching for your HP Jetdirect product at http://www.hp.com/support/net_printing. 8 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to the correct procedures for troubleshooting the following: ● Printer problems ● HP Jetdirect hardware installation and connection problems ● Network-related problems To troubleshoot your HP Jetdirect print server, you may need the...
HP Jetdirect Administrator's Guide
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... on the HP Jetdirect print server (for document file bpj02300.html. However, a Certificate Authority (CA) certificate installed to validate a network authentication server will not be saved. ● HP LaserJet Printer with Internal EIO Print Server In most cases, the HP Jetdirect internal print server can be required. A Jetdirect X.509 certificate will reset all printer settings to their factory defaults. ENWW Troubleshooting the HP Jetdirect Print Server 186 Reconfiguration...
... on the HP Jetdirect print server (for document file bpj02300.html. However, a Certificate Authority (CA) certificate installed to validate a network authentication server will not be saved. ● HP LaserJet Printer with Internal EIO Print Server In most cases, the HP Jetdirect internal print server can be required. A Jetdirect X.509 certificate will reset all printer settings to their factory defaults. ENWW Troubleshooting the HP Jetdirect Print Server 186 Reconfiguration...
HP Jetdirect Administrator's Guide
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Note When you attempt to reset to factory default values, print a Jetdirect configuration page to the printer. ENWW Troubleshooting the HP Jetdirect Print Server 187 After a cold reset, your network systems may lose their connection to confirm that factory-reset values have been assigned. ● HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord.
Note When you attempt to reset to factory default values, print a Jetdirect configuration page to the printer. ENWW Troubleshooting the HP Jetdirect Print Server 187 After a cold reset, your network systems may lose their connection to confirm that factory-reset values have been assigned. ● HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord.
HP Jetdirect Administrator's Guide
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Assessing the Problem Figure 8.1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 188 General Troubleshooting Troubleshooting Chart -
Assessing the Problem Figure 8.1 Assessing the Problem ENWW Troubleshooting the HP Jetdirect Print Server 188 General Troubleshooting Troubleshooting Chart -