Wireless Getting Started Guide
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..., click the Help button in the order listed: 1. Usually there are two indicator lights, one that blinks. For more information, click the Help button in the Dock, and then click.... If you can help in setting up your network or the router manufacturer as the default printer driver (Windows only) (page 8) 6. Make sure that your computer's wireless has been turned...still do not have tried the suggestions provided in the Basic troubleshooting section and are still unable to connect your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet ...
..., click the Help button in the order listed: 1. Usually there are two indicator lights, one that blinks. For more information, click the Help button in the Dock, and then click.... If you can help in setting up your network or the router manufacturer as the default printer driver (Windows only) (page 8) 6. Make sure that your computer's wireless has been turned...still do not have tried the suggestions provided in the Basic troubleshooting section and are still unable to connect your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet ...
Wireless Getting Started Guide
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...printer driver in the folder for the HP device, right-click the printer icon for additional troubleshooting help . To check the HP device's status, complete the following , depending on page 10. If the printers on page 10. Try using the HP device over the network. Select the HP...then click Printers or Printers and Faxes. - If you have difficulties printing or connecting to the HP device, make sure the correct version of the HP Officejet/Officejet Pro ...one of the printer driver in the window that is connected wirelessly and select Set as you from your firewall to work with HP ...
...printer driver in the folder for the HP device, right-click the printer icon for additional troubleshooting help . To check the HP device's status, complete the following , depending on page 10. If the printers on page 10. Try using the HP device over the network. Select the HP...then click Printers or Printers and Faxes. - If you have difficulties printing or connecting to the HP device, make sure the correct version of the HP Officejet/Officejet Pro ...one of the printer driver in the window that is connected wirelessly and select Set as you from your firewall to work with HP ...
User Guide
Page 9
...connection ...108 To install the device on a network 109 To install the device software on client computers 109 To install the printer driver using Add Printer 110 Configure the device (Mac OS 110 Install the software for network or direct connection 110 Share the device on a ... network security 116 To add hardware addresses to a WAP 116 Other guidelines ...116 Uninstall and reinstall the software 117 9 Maintain and troubleshoot Work with print cartridges ...120 Supported print cartridges 120 Handle the print cartridges 121 Replace the print cartridges 121 Align the print cartridges ...
...connection ...108 To install the device on a network 109 To install the device software on client computers 109 To install the printer driver using Add Printer 110 Configure the device (Mac OS 110 Install the software for network or direct connection 110 Share the device on a ... network security 116 To add hardware addresses to a WAP 116 Other guidelines ...116 Uninstall and reinstall the software 117 9 Maintain and troubleshoot Work with print cartridges ...120 Supported print cartridges 120 Handle the print cartridges 121 Replace the print cartridges 121 Align the print cartridges ...
User Guide
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1 Get started 9 Readme file and release notes Provide late-breaking information and troubleshooting tips. HP Printer Utility (Mac OS) Contains tools to resolve problems. • Find other resources for the product • Understand the device ...for the product You can obtain product information and further troubleshooting resources that have occurred. Included on the Starter CD. Self-Test diagnostic page • Device information: ◦ Product name ◦ Model number For more information, see HP Printer Utility (Mac OS). For more information, see Device...
1 Get started 9 Readme file and release notes Provide late-breaking information and troubleshooting tips. HP Printer Utility (Mac OS) Contains tools to resolve problems. • Find other resources for the product • Understand the device ...for the product You can obtain product information and further troubleshooting resources that have occurred. Included on the Starter CD. Self-Test diagnostic page • Device information: ◦ Product name ◦ Model number For more information, see HP Printer Utility (Mac OS). For more information, see Device...
User Guide
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...Gain access to : • View current device information and print cartridge status • Help troubleshoot problems The self-test diagnostic page also contains a log of recent events. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed print... about returning and recycling used printing supplies. Understand the self-test diagnostic page 77 Open the HP Printer Utility To open the HP Printer Utility from the Information and Settings menu. 3. From the Finder, select Computer from the Desktop 1. Click on ...
...Gain access to : • View current device information and print cartridge status • Help troubleshoot problems The self-test diagnostic page also contains a log of recent events. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed print... about returning and recycling used printing supplies. Understand the self-test diagnostic page 77 Open the HP Printer Utility To open the HP Printer Utility from the Information and Settings menu. 3. From the Finder, select Computer from the Desktop 1. Click on ...
User Guide
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...scan problems • Solve fax problems • Solve network problems • Solve wireless problems • Solve photo (memory card) problems • Troubleshoot installation issues • Clear jams Work with print cartridges This section contains the following places: • On the label of print cartridges varies by country... Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 120 Maintain and...
...scan problems • Solve fax problems • Solve network problems • Solve wireless problems • Solve photo (memory card) problems • Troubleshoot installation issues • Clear jams Work with print cartridges This section contains the following places: • On the label of print cartridges varies by country... Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 120 Maintain and...
User Guide
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...One prompts you to align cartridges every time you install or replace a print cartridge. NOTE: If you have colored paper loaded in the input tray when you to align the print cartridges. NOTE: If you remove and reinstall the same print cartridge, the device will not prompt you align the printer...failure message appears. The device prints a test page, aligns the print head, and calibrates the printer. Chapter 9 If you do not need to realign the print cartridges. 124 Maintain and troubleshoot Close the print cartridge door. Load unused plain white paper into the right slot. 8. Align the...
...One prompts you to align cartridges every time you install or replace a print cartridge. NOTE: If you have colored paper loaded in the input tray when you to align the print cartridges. NOTE: If you remove and reinstall the same print cartridge, the device will not prompt you align the printer...failure message appears. The device prints a test page, aligns the print head, and calibrates the printer. Chapter 9 If you do not need to realign the print cartridges. 124 Maintain and troubleshoot Close the print cartridge door. Load unused plain white paper into the right slot. 8. Align the...
User Guide
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...Follow the prompts until you continue to get repeated messages on the display prompting you to Print Settings, and then click Printer Toolbox. For more information, see HP Printer Utility (Mac OS). 2. If you are satisfied with the quality of the output, and then click Done. Press ...print cartridge contacts only if you get messages to check the print cartridges, clean the print cartridge contacts. 126 Maintain and troubleshoot The Printer Toolbox appears. 3. Before cleaning the print cartridge contacts, remove the print cartridge and verify that you clean the print cartridges...
...Follow the prompts until you continue to get repeated messages on the display prompting you to Print Settings, and then click Printer Toolbox. For more information, see HP Printer Utility (Mac OS). 2. If you are satisfied with the quality of the output, and then click Done. Press ...print cartridge contacts only if you get messages to check the print cartridges, clean the print cartridge contacts. 126 Maintain and troubleshoot The Printer Toolbox appears. 3. Before cleaning the print cartridge contacts, remove the print cartridge and verify that you clean the print cartridges...
User Guide
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For Windows, set it as the default in the Printers folder. Make sure the device is connected firmly to a functioning alternating current (AC) power outlet. Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts • Solve paper... Solve fax problems • Solve network problems • Solve wireless problems • Solve photo (memory card) problems • Troubleshoot installation issues Solve printing problems This section contains the following topics: • The device shuts down unexpectedly • Error message appears...
For Windows, set it as the default in the Printers folder. Make sure the device is connected firmly to a functioning alternating current (AC) power outlet. Troubleshooting topics • Solve printing problems • Poor print quality and unexpected printouts • Solve paper... Solve fax problems • Solve network problems • Solve wireless problems • Solve photo (memory card) problems • Troubleshoot installation issues Solve printing problems This section contains the following topics: • The device shuts down unexpectedly • Error message appears...
User Guide
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... be cut off if the document size is larger than 3 meters (9.8 feet) long to printouts. Move the device away from the source of non-HP print cartridges. If the above solutions do not exceed the printable area of your device. For more information, see Manage the device and Work with...settings If the text or graphics are using. • Make sure the media size selected in the printer driver match the size of the page, make sure the tray is smearing 138 Maintain and troubleshoot For more information, see Load media. Check the page-orientation setting Make sure the media size and...
... be cut off if the document size is larger than 3 meters (9.8 feet) long to printouts. Move the device away from the source of non-HP print cartridges. If the above solutions do not exceed the printable area of your device. For more information, see Manage the device and Work with...settings If the text or graphics are using. • Make sure the media size selected in the printer driver match the size of the page, make sure the tray is smearing 138 Maintain and troubleshoot For more information, see Load media. Check the page-orientation setting Make sure the media size and...
User Guide
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... resend the job. For more information, see , Clean the print cartridges. 140 Maintain and troubleshoot For these types of your document, if available. For more information, see Manage the device... that decreasing ink saturation might give printouts a "washed-out" quality. • Color documents that use HP Premium Paper designed for transparencies. Clean the print cartridge The print cartridges may be ... Align the print cartridges. Align the print cartridges Align the print cartridges. In the printer driver, select the Best print quality, and also increase the ink drying time and...
... resend the job. For more information, see , Clean the print cartridges. 140 Maintain and troubleshoot For these types of your document, if available. For more information, see Manage the device... that decreasing ink saturation might give printouts a "washed-out" quality. • Color documents that use HP Premium Paper designed for transparencies. Clean the print cartridge The print cartridges may be ... Align the print cartridges. Align the print cartridges Align the print cartridges. In the printer driver, select the Best print quality, and also increase the ink drying time and...
User Guide
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...cartridges. For more slowly and smearing may need to check for gaps in the printer driver. For these types of graphics on the page. Chapter 9 Wrong colors are not low on ink. HP cannot guarantee the quality of media do not line up properly Check the print ..., see Manage the device and Work with print cartridges. HP cannot guarantee the quality of non-HP print cartridges. For more information, see Align the print cartridges. 142 Maintain and troubleshoot HP cannot guarantee the quality of non-HP print cartridges. Align the print cartridges Align the print cartridges...
...cartridges. For more slowly and smearing may need to check for gaps in the printer driver. For these types of graphics on the page. Chapter 9 Wrong colors are not low on ink. HP cannot guarantee the quality of media do not line up properly Check the print ..., see Manage the device and Work with print cartridges. HP cannot guarantee the quality of non-HP print cartridges. For more information, see Align the print cartridges. 142 Maintain and troubleshoot HP cannot guarantee the quality of non-HP print cartridges. Align the print cartridges Align the print cartridges...
User Guide
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...wired network • If the Link light on the network connector does not turn on, make sure that all of the "General network troubleshooting" conditions are different, change the IP address in the dialog box and make sure that the network ports created in the installation program.... Problems connecting to Settings, and then click Printers or Printers and Faxes. - Chapter 9 ◦ Make sure the device is not recommended that you assign the device with a personal firewall) by doing so. 164 Maintain and troubleshoot If the IP addresses are met. • Though it...
...wired network • If the Link light on the network connector does not turn on, make sure that all of the "General network troubleshooting" conditions are different, change the IP address in the dialog box and make sure that the network ports created in the installation program.... Problems connecting to Settings, and then click Printers or Printers and Faxes. - Chapter 9 ◦ Make sure the device is not recommended that you assign the device with a personal firewall) by doing so. 164 Maintain and troubleshoot If the IP addresses are met. • Though it...
User Guide
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... -step solutions to common printing problems. For more information, see Toolbox (Windows) or HP Printer Utility (Mac OS). B Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your device is not operating correctly and those suggestions ...; Connect with an HP technician by using one of the following topics: • Obtain electronic support • Warranty • Obtain HP telephone support • Prepare the device for technical support. If prompted, choose your country/region, and then click Contact HP for information on calling...
... -step solutions to common printing problems. For more information, see Toolbox (Windows) or HP Printer Utility (Mac OS). B Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your device is not operating correctly and those suggestions ...; Connect with an HP technician by using one of the following topics: • Obtain electronic support • Warranty • Obtain HP telephone support • Prepare the device for technical support. If prompted, choose your country/region, and then click Contact HP for information on calling...
User Guide
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... to all HP customers. Check the operating system that came with the device. 2. HP support by device, country/region, and language. Obtain the version number of the printer software. (To find the version number of the device. This section contains the following information if you register the HP All-in -One • Valuable troubleshooting information for...
... to all HP customers. Check the operating system that came with the device. 2. HP support by device, country/region, and language. Obtain the version number of the printer software. (To find the version number of the device. This section contains the following information if you register the HP All-in -One • Valuable troubleshooting information for...
User Guide
Page 208
.../Numerics (ADF) automatic document feeder clean 131 feeding problems, troubleshoot 131 10 x 15 cm photo paper copy 37 4 x 6 inch photo paper copy 37 A accessibility 3 accessories self-test report 78 acoustic emissions 188 Add Printer installation 110 ADF media sizes supported 22 ADF (automatic document ...cartridge ink nozzle area 128 print cartridges 125 scanner glass 130 color copies 41 fax 54 color copy 36 colored text, and OCR 44 colors bleeding 142 faded or dull 141 print black and white, troubleshoot 141 troubleshoot 142 wrong 142 CompactFlash memory card insert 46 computer modem shared...
.../Numerics (ADF) automatic document feeder clean 131 feeding problems, troubleshoot 131 10 x 15 cm photo paper copy 37 4 x 6 inch photo paper copy 37 A accessibility 3 accessories self-test report 78 acoustic emissions 188 Add Printer installation 110 ADF media sizes supported 22 ADF (automatic document ...cartridge ink nozzle area 128 print cartridges 125 scanner glass 130 color copies 41 fax 54 color copy 36 colored text, and OCR 44 colors bleeding 142 faded or dull 141 print black and white, troubleshoot 141 troubleshoot 142 wrong 142 CompactFlash memory card insert 46 computer modem shared...
User Guide
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... 12 Hewlett-Packard Company notices 3 HP Photosmart Software send scans to programs 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 74 opening 76 panels 77 HP Solution Center 17 humidity specifications 188 I index sheets print 48 ink smearing, troubleshoot 140 installation Add Printer, Windows 110 duplexer 32 software for...
... 12 Hewlett-Packard Company notices 3 HP Photosmart Software send scans to programs 43 HP Photosmart Studio send scans to programs 43 HP Printer Utility (Mac OS) administrator settings 74 opening 76 panels 77 HP Solution Center 17 humidity specifications 188 I index sheets print 48 ink smearing, troubleshoot 140 installation Add Printer, Windows 110 duplexer 32 software for...
User Guide
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..., control panel 12 line condition test, fax 156 lines copies, troubleshoot 146 scans, troubleshoot 150, 151 link speed, setting 82 load tray 1 26 log, fax print 71 M Mac OS borderless printing 29 HP Photosmart Studio 17 HP Printer Utility 76 install software 110 print on special, or customsized media ... Wizard 81 noise information 188 normal copy quality 38 number of copies 37 O OCR edit scanned documents 44 troubleshoot 149 OK button 12 On button 13 one-touch speed dial buttons 13 operating environment specifications 188 operating systems supported 185 originals edit scans 44 scan 42 output...
..., control panel 12 line condition test, fax 156 lines copies, troubleshoot 146 scans, troubleshoot 150, 151 link speed, setting 82 load tray 1 26 log, fax print 71 M Mac OS borderless printing 29 HP Photosmart Studio 17 HP Printer Utility 76 install software 110 print on special, or customsized media ... Wizard 81 noise information 188 normal copy quality 38 number of copies 37 O OCR edit scanned documents 44 troubleshoot 149 OK button 12 On button 13 one-touch speed dial buttons 13 operating environment specifications 188 operating systems supported 185 originals edit scans 44 scan 42 output...
User Guide
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...121 status 73 supported 120, 172, 184 test 78 yields 184 print driver settings 33 version 175 print quality troubleshoot 138 print-carriage access door, locating 11 printer driver settings 33 version 175 processor specifications 185 pulse dialing 67 Q Quality button 13 quality, copy 38 quality..., troubleshoot copy 146 print 138 scan 149 R radio interference reducing 116 regulatory information 197 radio, turn off 81 readme 9 rear...
...121 status 73 supported 120, 172, 184 test 78 yields 184 print driver settings 33 version 175 print quality troubleshoot 138 print-carriage access door, locating 11 printer driver settings 33 version 175 processor specifications 185 pulse dialing 67 Q Quality button 13 quality, copy 38 quality..., troubleshoot copy 146 print 138 scan 149 R radio interference reducing 116 regulatory information 197 radio, turn off 81 readme 9 rear...
User Guide
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...USB connection features available 13 port, locating 10, 11 setup Mac OS 110 setup Windows 107 specifications 184 V vertical stripes on copies, troubleshoot 146 view network settings 81 photos 47 speed-dial entries 31 voice mail set up with fax (parallel phone systems) 91 set up ... sheet 184 wireless security 113 Webscan 43 white bands or stripes, troubleshoot copies 146 scans 150 WIA (Windows Image Application), scan from 43 Windows Add Printer installation 110 borderless printing 28 duplexing 34 HP Photosmart Software 17 HP Solution Center 17 install software 106, 107 network setup 108 print ...
...USB connection features available 13 port, locating 10, 11 setup Mac OS 110 setup Windows 107 specifications 184 V vertical stripes on copies, troubleshoot 146 view network settings 81 photos 47 speed-dial entries 31 voice mail set up with fax (parallel phone systems) 91 set up ... sheet 184 wireless security 113 Webscan 43 white bands or stripes, troubleshoot copies 146 scans 150 WIA (Windows Image Application), scan from 43 Windows Add Printer installation 110 borderless printing 28 duplexing 34 HP Photosmart Software 17 HP Solution Center 17 install software 106, 107 network setup 108 print ...