Wireless Getting Started Guide
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...to install successfully on your computer and try printing the document. Disconnect the USB wireless setup cable... to any open documents. If you have problems, see "Solving wireless (802.11) problems" on the computer. 1. The installation program... installs the software and creates a wireless connection. Mac OS 1. Connect a USB wireless setup cable to the port on the back of the HP...5. Set up Wireless (802.11) communication 4 Double-click the HP Installer icon on your computer. 2. Disconnect the USB wireless setup ...
...to install successfully on your computer and try printing the document. Disconnect the USB wireless setup cable... to any open documents. If you have problems, see "Solving wireless (802.11) problems" on the computer. 1. The installation program... installs the software and creates a wireless connection. Mac OS 1. Connect a USB wireless setup cable to the port on the back of the HP...5. Set up Wireless (802.11) communication 4 Double-click the HP Installer icon on your computer. 2. Disconnect the USB wireless setup ...
Wireless Getting Started Guide
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... the wireless network Turn off the router, HP device, and your computer, and then turn on in the order listed: 1. a. Select Print Report, and then select Wireless Test. Basic troubleshooting If you are encountering problems using a computer running Windows, select either Install...the software installation program again. After you resolve any problems and have been turned on your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in the Basic troubleshooting section. Mac OS...
... the wireless network Turn off the router, HP device, and your computer, and then turn on in the order listed: 1. a. Select Print Report, and then select Wireless Test. Basic troubleshooting If you are encountering problems using a computer running Windows, select either Install...the software installation program again. After you resolve any problems and have been turned on your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in the Basic troubleshooting section. Mac OS...
Wireless Getting Started Guide
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...are still having problems using the HP device (for step B. Select Network Setup, select Print Network Settings, select Configuration Page, and then press OK. Select Print Report, and... the Ethernet port on the back of this address for printing or scanning). On the HP device's control All-in -One series panel, press the Setup ( ) button. Run ... network, print the device's Network Configuration Page: HP Officejet J4680 a. HP Officejet J6400 a. To access the EWS On your firewall settings to allow the computer and HP Officejet/Officejet Pro device to recognize the HP device....
...are still having problems using the HP device (for step B. Select Network Setup, select Print Network Settings, select Configuration Page, and then press OK. Select Print Report, and... the Ethernet port on the back of this address for printing or scanning). On the HP device's control All-in -One series panel, press the Setup ( ) button. Run ... network, print the device's Network Configuration Page: HP Officejet J4680 a. HP Officejet J6400 a. To access the EWS On your firewall settings to allow the computer and HP Officejet/Officejet Pro device to recognize the HP device....
Wireless Getting Started Guide
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...click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Solving wireless (802.11) problems 8 Make sure the HP Officejet/Officejet Pro device is paused or offline, preventing you have the HP software installed, you can use the HP device over the network or if you from using it. b. ..., click Control Panel, and then double-click Printers. 2. Do one icon in the folder for the HP device, right-click the printer icon for the version of the printer driver in order to the HP device, make sure the correct version of the printer driver that ...
...click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Solving wireless (802.11) problems 8 Make sure the HP Officejet/Officejet Pro device is paused or offline, preventing you have the HP software installed, you can use the HP device over the network or if you from using it. b. ..., click Control Panel, and then double-click Printers. 2. Do one icon in the folder for the HP device, right-click the printer icon for the version of the printer driver in order to the HP device, make sure the correct version of the printer driver that ...
Wireless Getting Started Guide
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...look for an option to see the documentation available with HP devices 10 Configure your operating system. 2. If you are having problems such as described above and if you might be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline •... see printer status on your computer The firewall might need to the ad hoc network profile for your HP Officejet/Officejet Pro device" on page 4 and select the network that HP software is on the network), or you disable them. By trusting all firewalls require you continue to ...
...look for an option to see the documentation available with HP devices 10 Configure your operating system. 2. If you are having problems such as described above and if you might be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline •... see printer status on your computer The firewall might need to the ad hoc network profile for your HP Officejet/Officejet Pro device" on page 4 and select the network that HP software is on the network), or you disable them. By trusting all firewalls require you continue to ...
Wireless Getting Started Guide
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... a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being replaced. 9. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of... warranty" date printed on the duration of implied warranties. 3. If HP is unable to repair or replace, as some states in any way affected by HP. This warranty does not cover HP ink products that have other problems, including those defects that of the...
... a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being replaced. 9. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of... warranty" date printed on the duration of implied warranties. 3. If HP is unable to repair or replace, as some states in any way affected by HP. This warranty does not cover HP ink products that have other problems, including those defects that of the...
Fax Getting Started Guide
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.... Type the name using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of phone cord is connected to the HP Officejet/Officejet Pro device • Checks that the phone cord is connected to a network, you want.... • If the test fails, use the report to fix the problems and rerun the test. Make sure the printing supplies are correct. Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it is loaded in the report to ...
.... Type the name using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of phone cord is connected to the HP Officejet/Officejet Pro device • Checks that the phone cord is connected to a network, you want.... • If the test fails, use the report to fix the problems and rerun the test. Make sure the printing supplies are correct. Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it is loaded in the report to ...
Fax Getting Started Guide
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... HP Officejet/ answering machine Officejet Pro device can send faxes but can receive faxes The HP Officejet/Officejet Pro device might be causing the test to the coupler, and then connect the other devices and run the test again. Solve fax problems 9 Fax tones are using a distinctive ring service, check to receive faxes automatically. I cannot print color faxes To print color...
... HP Officejet/ answering machine Officejet Pro device can send faxes but can receive faxes The HP Officejet/Officejet Pro device might be causing the test to the coupler, and then connect the other devices and run the test again. Solve fax problems 9 Fax tones are using a distinctive ring service, check to receive faxes automatically. I cannot print color faxes To print color...
Fax Getting Started Guide
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Extent of : a. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that have other rights which duration begins on your country. d. Unauthorized modification or misuse. 4. ...United States (including provinces in performance. 10. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of any product will be interrupted or ...
Extent of : a. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that have other rights which duration begins on your country. d. Unauthorized modification or misuse. 4. ...United States (including provinces in performance. 10. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of any product will be interrupted or ...
User Guide
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...the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114... Error message appears on control-panel display 114 The device is not responding (nothing prints 115 Device takes a long time to print 115 Blank or partial page printed 115 Something on the page ...
...the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts down unexpectedly 114... Error message appears on control-panel display 114 The device is not responding (nothing prints 115 Device takes a long time to print 115 Blank or partial page printed 115 Something on the page ...
User Guide
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...faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from text or graphics 121 Solve paper-feed problems 121 Solve copy problems ...123 No ...142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain electronic support ...150 5
...faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from text or graphics 121 Solve paper-feed problems 121 Solve copy problems ...123 No ...142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain electronic support ...150 5
User Guide
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...Mac OS) Contains tools to maintenance services. For more information, see HP Printer Utility (Mac OS). Toolbox (Microsoft® Windows®) Provides access to configure print settings, calibrate the device, clean the ink cartridges, print the configuration page, order supplies online, and find support information from ...this guide from the trays and accessories Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Understand the device parts Find other resources for the product You ...
...Mac OS) Contains tools to maintenance services. For more information, see HP Printer Utility (Mac OS). Toolbox (Microsoft® Windows®) Provides access to configure print settings, calibrate the device, clean the ink cartridges, print the configuration page, order supplies online, and find support information from ...this guide from the trays and accessories Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Understand the device parts Find other resources for the product You ...
User Guide
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...For more information, see Use the HP photo and imaging software. Press OK to select that you want to change, use one of the following methods: •... device might need service. In most situations, this action solves the problem. Change device settings You can be performed, such as adding media ...error message shows an error code, press the Power button to continue printing. If the message persists, your attention, but they do not prevent ...the HP Device Manager, you cannot see the settings that you want , and then press OK. NOTE: When you are using (for example, Copy Color). ...
...For more information, see Use the HP photo and imaging software. Press OK to select that you want to change, use one of the following methods: •... device might need service. In most situations, this action solves the problem. Change device settings You can be performed, such as adding media ...error message shows an error code, press the Power button to continue printing. If the message persists, your attention, but they do not prevent ...the HP Device Manager, you cannot see the settings that you want , and then press OK. NOTE: When you are using (for example, Copy Color). ...
User Guide
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...features will work with the flaps facing up may cause smearing. Understand specifications for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following media: ◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with... the next page is too lightweight or stretches easily Cards and envelopes • Avoid envelopes that in this mode, printing takes longer and more information, see Understand specifications for supported media Use the Understand supported sizes and Understand supported media ...
...features will work with the flaps facing up may cause smearing. Understand specifications for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following media: ◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with... the next page is too lightweight or stretches easily Cards and envelopes • Avoid envelopes that in this mode, printing takes longer and more information, see Understand specifications for supported media Use the Understand supported sizes and Understand supported media ...
User Guide
Page 102
...Clean the device • General troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink ...to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot...
...Clean the device • General troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink ...to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot...
User Guide
Page 103
... the ink cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). NOTE: Handle the ink cartridges carefully. You can cause temporary printing problems, or even permanent damage...
... the ink cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). NOTE: Handle the ink cartridges carefully. You can cause temporary printing problems, or even permanent damage...
User Guide
Page 117
...on the plastic strip, since they can damage it after cleaning the plastic strip, you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the paper skew and paper pick, see Electrical specifications. • Media is loaded correctly in...is on for the first time, it takes approximately 12 minutes to order a new plastic strip. For voltage requirements, see Solve paper-feed problems. • Power light is turned on and not blinking. NOTE: If you still see Support and warranty. Make sure the device is ...
...on the plastic strip, since they can damage it after cleaning the plastic strip, you begin troubleshooting a printing problem. • For a paper jam, see Clear paper jams. • For paper-feed problems, such as the paper skew and paper pick, see Electrical specifications. • Media is loaded correctly in...is on for the first time, it takes approximately 12 minutes to order a new plastic strip. For voltage requirements, see Solve paper-feed problems. • Power light is turned on and not blinking. NOTE: If you still see Support and warranty. Make sure the device is ...
User Guide
Page 118
... the problem persists, visit the HP Web site (www.hp.com/ support) for more information. • Pause Printing is connected firmly to a functioning alternating current (AC) power outlet. For Windows, set it as power cord and USB cable), wait about 20 seconds, and reconnect the cables. Troubleshooting topics • Solve printing problems • Poor print quality and...
... the problem persists, visit the HP Web site (www.hp.com/ support) for more information. • Pause Printing is connected firmly to a functioning alternating current (AC) power outlet. For Windows, set it as power cord and USB cable), wait about 20 seconds, and reconnect the cables. Troubleshooting topics • Solve printing problems • Poor print quality and...
User Guide
Page 119
... sure you are not using a phone cord to connect the device. For more information, see Change print settings. Check the device software installation If the device is a security program that protects a computer from intrusion. Solve printing problems 115 otherwise, the device software might block communication between the computer and the device. For more...
... sure you are not using a phone cord to connect the device. For more information, see Change print settings. Check the device software installation If the device is a security program that protects a computer from intrusion. Solve printing problems 115 otherwise, the device software might block communication between the computer and the device. For more...
User Guide
Page 154
.... Note how the device is connected to your questions. • Connect with an HP technician by -step solutions to your system, such as Windows XP. 3. If you have a problem printing from the HP Customer Care Center. If prompted, choose your country/region, and then click Contact... Access online support pages. • Send HP an e-mail message for answers to common printing problems. For more information, see Toolbox (Windows) or HP Printer Utility (Mac OS). Check the operating system that you need to the HP Web site at www.hp.com/support. Appendix B Obtain electronic support ...
.... Note how the device is connected to your questions. • Connect with an HP technician by -step solutions to your system, such as Windows XP. 3. If you have a problem printing from the HP Customer Care Center. If prompted, choose your country/region, and then click Contact... Access online support pages. • Send HP an e-mail message for answers to common printing problems. For more information, see Toolbox (Windows) or HP Printer Utility (Mac OS). Check the operating system that you need to the HP Web site at www.hp.com/support. Appendix B Obtain electronic support ...