User Manual
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...correctly 88 Pages are skewing ...89 Multiple pages are being picked up 89 Troubleshoot installation issues 89 Hardware installation suggestions 89 Software installation suggestions 90 Problems setting up 802.11 or Bluetooth wireless communication 90 Check the wireless printer accessory 91 Check the wireless settings 91 Check the network communication 91 Check the wireless signal 92 Clear jams ...93 Clear a jam in the device 93 Tips for avoiding jams ...94 6 Control-panel lights reference Interpret control-panel lights 95 A HP supplies and accessories Order printing supplies online...
...correctly 88 Pages are skewing ...89 Multiple pages are being picked up 89 Troubleshoot installation issues 89 Hardware installation suggestions 89 Software installation suggestions 90 Problems setting up 802.11 or Bluetooth wireless communication 90 Check the wireless printer accessory 91 Check the wireless settings 91 Check the network communication 91 Check the wireless signal 92 Clear jams ...93 Clear a jam in the device 93 Tips for avoiding jams ...94 6 Control-panel lights reference Interpret control-panel lights 95 A HP supplies and accessories Order printing supplies online...
User Manual
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...; Disconnect the device cable and power adapter from the device. This help called "Traveling with your device: • If you prepare for traveling with your HP Mobile Printer" for regional cartridge compatibility information. Travel tips 11 Bottom view 1 Card holder - This ensures that the print cartridges return to install new black cartridges until all lights have turned off the device using (Power button). Slide down the input tray extension and close...
...; Disconnect the device cable and power adapter from the device. This help called "Traveling with your device: • If you prepare for traveling with your HP Mobile Printer" for regional cartridge compatibility information. Travel tips 11 Bottom view 1 Card holder - This ensures that the print cartridges return to install new black cartridges until all lights have turned off the device using (Power button). Slide down the input tray extension and close...
User Manual
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...: To set print settings for all print jobs, make the changes in the driver. To change default settings for that you have occurred during the software installation. Or Click Start, click Control Panel, and then double-click Printers. 2. On the File menu, click Page Setup. 2. On the File menu, click Print to change default settings for all future jobs (Windows) 1. The HP Solution Center is customized to the defaults configured in the printer driver. For more information about printing from an application for the driver. Change the settings that feature...
...: To set print settings for all print jobs, make the changes in the driver. To change default settings for that you have occurred during the software installation. Or Click Start, click Control Panel, and then double-click Printers. 2. On the File menu, click Page Setup. 2. On the File menu, click Print to change default settings for all future jobs (Windows) 1. The HP Solution Center is customized to the defaults configured in the printer driver. For more information about printing from an application for the driver. Change the settings that feature...
User Manual
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... new custom size. 6. Open the Paper Handling panel. 9. Make sure the size corresponds to make the document completely borderless. 28 Use the device Click File, and then click Print. Select the media size from the Size drop-down list. • To print a borderless document (Windows) • To print a borderless document (Mac OS) To print a borderless document (Windows) 1. If you printed on photo media with a tear-off tab, remove the tab to the media size on which provides up to 4800 x 1200 optimized dpi* for optimum print quality...
... new custom size. 6. Open the Paper Handling panel. 9. Make sure the size corresponds to make the document completely borderless. 28 Use the device Click File, and then click Print. Select the media size from the Size drop-down list. • To print a borderless document (Windows) • To print a borderless document (Mac OS) To print a borderless document (Windows) 1. If you printed on photo media with a tear-off tab, remove the tab to the media size on which provides up to 4800 x 1200 optimized dpi* for optimum print quality...
User Manual
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... the defaults or change the print settings using Documents To Go To install Printboy For information on downloading and installing Printboy on the CD that came with the software. Find Documents To Go on Windows or the Mac OS, visit www.hp.com/support. To install a wireless card CAUTION: You must match the IP address of the wireless printer accessories, see 802.11 and Bluetooth wireless printing. The Printboy utility enhances the formatting for documents printed...
... the defaults or change the print settings using Documents To Go To install Printboy For information on downloading and installing Printboy on the CD that came with the software. Find Documents To Go on Windows or the Mac OS, visit www.hp.com/support. To install a wireless card CAUTION: You must match the IP address of the wireless printer accessories, see 802.11 and Bluetooth wireless printing. The Printboy utility enhances the formatting for documents printed...
User Manual
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...; Resolution of print driver updates: Alerts you when there is sent to your Web browser. To gain access to HP. HP Instant Support HP Instant Support is a suite of the HP Web site. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. It helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following : • Internet connection • Device connected Use device management...
...; Resolution of print driver updates: Alerts you when there is sent to your Web browser. To gain access to HP. HP Instant Support HP Instant Support is a suite of the HP Web site. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. It helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following : • Internet connection • Device connected Use device management...
User Manual
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... before installing the software. To print a configuration page from the Toolbox (Windows) 1. Click Print Configuration Page. See HP Printer Utility (Mac OS) 2. However, if you with the easiest setup experience. However, if you want to verify that the device is connected to the computer correctly, or that the device software is designed to provide you have administrator privileges to run the installation program. Open the printer driver. 2. On the Test panel, click Print Test Page. When setting...
... before installing the software. To print a configuration page from the Toolbox (Windows) 1. Click Print Configuration Page. See HP Printer Utility (Mac OS) 2. However, if you with the easiest setup experience. However, if you want to verify that the device is connected to the computer correctly, or that the device software is designed to provide you have administrator privileges to run the installation program. Open the printer driver. 2. On the Test panel, click Print Test Page. When setting...
User Manual
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... or networks. When you install the printer driver from a network administrator. • Use the wireless profile switch • Reset 802.11 wireless profiles to factory defaults • Configure multiple printers for 802.11 (Windows) About the wireless profile switch The device includes an 802.11 wireless profile switch so you can store settings for up multiple printers at one time using a USB Flash drive. If you do not know the settings for a network, you will need to know the network settings.
... or networks. When you install the printer driver from a network administrator. • Use the wireless profile switch • Reset 802.11 wireless profiles to factory defaults • Configure multiple printers for 802.11 (Windows) About the wireless profile switch The device includes an 802.11 wireless profile switch so you can store settings for up multiple printers at one time using a USB Flash drive. If you do not know the settings for a network, you will need to know the network settings.
User Manual
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... hold down (Power button), press press (Resume button) 6 times. 3. Release (Power button). (Cancel button) 4 times, then To turn off Bluetooth ▲ To turn off Bluetooth printing, remove the Bluetooth wireless printer accessory from mobile phones. Open the HP Printer Utility. Bluetooth discovery Discovery is the process by which a Bluetooth-enabled device detects other Bluetoothenabled devices that are removed from the device's memory. Click the Configure Bluetooth Settings tab. 3. To reset device access (Mac OS) 1. Certain models include Asian...
... hold down (Power button), press press (Resume button) 6 times. 3. Release (Power button). (Cancel button) 4 times, then To turn off Bluetooth ▲ To turn off Bluetooth printing, remove the Bluetooth wireless printer accessory from mobile phones. Open the HP Printer Utility. Bluetooth discovery Discovery is the process by which a Bluetooth-enabled device detects other Bluetoothenabled devices that are removed from the device's memory. Click the Configure Bluetooth Settings tab. 3. To reset device access (Mac OS) 1. Certain models include Asian...
User Manual
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... can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the Toolbox software for long periods of time. Maintain and troubleshoot 67 5 Maintain and troubleshoot This section contains the following topics: • Work with print cartridges • Replace the ink service module • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Troubleshoot installation issues • Clear jams Work with print cartridges This section...
... can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the Toolbox software for long periods of time. Maintain and troubleshoot 67 5 Maintain and troubleshoot This section contains the following topics: • Work with print cartridges • Replace the ink service module • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Troubleshoot installation issues • Clear jams Work with print cartridges This section...
User Manual
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... can print using only the tri-color print cartridge but the color results and print speed will be affected. Ink can choose to display error messages on your screen when there is almost full, the device lights will stop printing. For more information, see Electrical specifications. 76 Maintain and troubleshoot NOTE: If you to resolve printing problems. • For a paper jam, see Clear a jam in black ink spillage. Troubleshooting tips and resources Use the following the instructions...
... can print using only the tri-color print cartridge but the color results and print speed will be affected. Ink can choose to display error messages on your screen when there is almost full, the device lights will stop printing. For more information, see Electrical specifications. 76 Maintain and troubleshoot NOTE: If you to resolve printing problems. • For a paper jam, see Clear a jam in black ink spillage. Troubleshooting tips and resources Use the following the instructions...
User Manual
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... turned off when printing, an alert message should appear on or flashing A non-recoverable error has occurred Disconnect all documents in the print queue. Check the device software installation If the device is a problem communicating with the device, you to fail. For more information, see Troubleshooting tips and resources. Re-enable the firewall. Try printing a smaller file. Chapter 5 All device lights are secure. Check the wireless connection Printing larger files using a Bluetooth wireless connection...
... turned off when printing, an alert message should appear on or flashing A non-recoverable error has occurred Disconnect all documents in the print queue. Check the device software installation If the device is a problem communicating with the device, you to fail. For more information, see Troubleshooting tips and resources. Re-enable the firewall. Try printing a smaller file. Chapter 5 All device lights are secure. Check the wireless connection Printing larger files using a Bluetooth wireless connection...
User Manual
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... Replace the print cartridges. Turn off the device after removing the print cartridge After removing the print cartridge, turn off the device, wait about 20 seconds, and turn it starts to print the document in the device driver. Device takes a long time to print Check the system resources Make sure your computer has enough resources to print. For more information, see Problems setting up 802.11 or Bluetooth wireless communication. For more information, see Problems setting...
... Replace the print cartridges. Turn off the device after removing the print cartridge After removing the print cartridge, turn off the device, wait about 20 seconds, and turn it starts to print the document in the device driver. Device takes a long time to print Check the system resources Make sure your computer has enough resources to print. For more information, see Problems setting up 802.11 or Bluetooth wireless communication. For more information, see Problems setting...
User Manual
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... media loaded in the trays. • Make sure the page settings in the print driver. Check the color print settings Make sure Print in the printer driver for the document do not exceed the printable area of the electromagnetic fields. Chapter 5 Blank or partial page printed Clean the print cartridge Complete the print cartridge cleaning procedure. For more information, see Clean the print cartridges. Check the media settings • Make sure you select the correct print quality settings in Grayscale is recommended that you use a USB cable that both cartridges are installed...
... media loaded in the trays. • Make sure the page settings in the print driver. Check the color print settings Make sure Print in the printer driver for the document do not exceed the printable area of the electromagnetic fields. Chapter 5 Blank or partial page printed Clean the print cartridge Complete the print cartridge cleaning procedure. For more information, see Clean the print cartridges. Check the media settings • Make sure you select the correct print quality settings in Grayscale is recommended that you use a USB cable that both cartridges are installed...
User Manual
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... Problems setting up 802.11 or Bluetooth wireless communication. For best results, use the HP black print cartridge to printouts. Check the paper quality The paper might be dirty, causing lines or smudges to appear on a slightly dampened lint-free cloth, and then try to fail. Check the device location and length of the electromagnetic fields. Try printing a smaller file. Move the device away from the source of USB cable High...
... Problems setting up 802.11 or Bluetooth wireless communication. For best results, use the HP black print cartridge to printouts. Check the paper quality The paper might be dirty, causing lines or smudges to appear on a slightly dampened lint-free cloth, and then try to fail. Check the device location and length of the electromagnetic fields. Try printing a smaller file. Move the device away from the source of USB cable High...
User Manual
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... using the ink volume under the advanced features (Windows) or ink features (Mac OS). Make sure the cable connections at both ends are doing borderless printing, make sure the correct media size is full, replace it is loaded. Check the mobile phone font Boxes might appear on and not flashing, reconnect the cable. If you are supported by the computer to see Select print media. Check the ink service module Remove the ink service module and check to retry the job...
... using the ink volume under the advanced features (Windows) or ink features (Mac OS). Make sure the cable connections at both ends are doing borderless printing, make sure the correct media size is full, replace it is loaded. Check the mobile phone font Boxes might appear on and not flashing, reconnect the cable. If you are supported by the computer to see Select print media. Check the ink service module Remove the ink service module and check to retry the job...
User Manual
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... that the device can print a self-test diagnostic page. If a light other than the Power light is loaded with paper. • Use HP media for the media size you install a new print cartridge, the device aligns the print cartridges automatically. For more information, see Control-panel lights reference. • Make sure that the device is on . Check the hardware connections • Make sure that any cords and cables that all latches and covers are in the tray for optimum performance and efficiency...
... that the device can print a self-test diagnostic page. If a light other than the Power light is loaded with paper. • Use HP media for the media size you install a new print cartridge, the device aligns the print cartridges automatically. For more information, see Control-panel lights reference. • Make sure that the device is on . Check the hardware connections • Make sure that any cords and cables that all latches and covers are in the tray for optimum performance and efficiency...
User Manual
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... (Windows) if you are connected using a USB cable, but until you run the installation program again. NOTE: After correcting any problems, run the installer and set the wireless communication settings from the HP Web site (www.hp.com/support). Check the wireless settings. For more information, see Check the network communication. 90 Maintain and troubleshoot Restart your computer, and reinstall the device driver. For more information on configuring wireless settings, see Check the wireless settings. 3. Chapter 5 Software installation suggestions Check the...
... (Windows) if you are connected using a USB cable, but until you run the installation program again. NOTE: After correcting any problems, run the installer and set the wireless communication settings from the HP Web site (www.hp.com/support). Check the wireless settings. For more information, see Check the network communication. 90 Maintain and troubleshoot Restart your computer, and reinstall the device driver. For more information on configuring wireless settings, see Check the wireless settings. 3. Chapter 5 Software installation suggestions Check the...
User Manual
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...95 linefeed, calibrate 71 load media 24 M Mac OS borderless printing 29 HP Printer Utility 41 install software 47 Network Printer Setup Utility 42 print on special, or customsized media 27 print settings 25 sharing device 48 system requirements 113 uninstall software 50 maintenance 71 margins setting, specifications 23 material safety data sheets (MSDSs) 117 media borderless printing 28 clear jams 93 duplexing 26 HP, order 102 load 24 print on custom-sized 27 selecting 19 specifications 21 supported sizes 21 types and weights supported 23 memory specifications 113 memory cards printing from 35...
...95 linefeed, calibrate 71 load media 24 M Mac OS borderless printing 29 HP Printer Utility 41 install software 47 Network Printer Setup Utility 42 print on special, or customsized media 27 print settings 25 sharing device 48 system requirements 113 uninstall software 50 maintenance 71 margins setting, specifications 23 material safety data sheets (MSDSs) 117 media borderless printing 28 clear jams 93 duplexing 26 HP, order 102 load 24 print on custom-sized 27 selecting 19 specifications 21 supported sizes 21 types and weights supported 23 memory specifications 113 memory cards printing from 35...
User Manual
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... double-sided 26 from mobile devices 29 from mobile phone 31 from Palm OS 34 from pocket PCs 32 settings 24 slow 79 troubleshoot 77 print cartridge troubleshoot 79 print cartridges aligning 70 cleaning 72 lights 95 order online 101 part numbers 101 remove 109 replace 67 status 38 supported 112 yields 112 print driver version 105 warranty 104 print quality troubleshoot 82 Printboy installing 34 printer driver settings 24 version 105 warranty 104 printheads warranty 104 privacy, HP Instant Support 43 processor specifications...
... double-sided 26 from mobile devices 29 from mobile phone 31 from Palm OS 34 from pocket PCs 32 settings 24 slow 79 troubleshoot 77 print cartridge troubleshoot 79 print cartridges aligning 70 cleaning 72 lights 95 order online 101 part numbers 101 remove 109 replace 67 status 38 supported 112 yields 112 print driver version 105 warranty 104 print quality troubleshoot 82 Printboy installing 34 printer driver settings 24 version 105 warranty 104 printheads warranty 104 privacy, HP Instant Support 43 processor specifications...