Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
... Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 Supports mini versions of SD, (select models only) MMC, MS Duo with adapter, not included Ports Audio-in ) with X X TouchPad numeric keypad Supports 2-way scroll with legend X X Taps enabled as default X X Power 65-W AC adapter with localized cable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 19
... (network) jack 5 USB ports (2) 6 Audio-in this location. Maintenance and Service Guide 2-5 Connects a network cable. Produces sound when connected to cool internal components and prevent overheating. Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. ✎ Depending on and off during routine operation. Left-side components ✎ Your computer might include an HDMI port or a USB port at this section. Connects an optional USB device. It is in use. Support the following optional...
... (network) jack 5 USB ports (2) 6 Audio-in this location. Maintenance and Service Guide 2-5 Connects a network cable. Produces sound when connected to cool internal components and prevent overheating. Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. ✎ Depending on and off during routine operation. Left-side components ✎ Your computer might include an HDMI port or a USB port at this section. Connects an optional USB device. It is in use. Support the following optional...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is connected to external power. On white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Off-The computer is in this section. Connects a modem cable. Flashing amber-The computer is designed to an optional USB device. Flashing white-The computer is not connected to external power. Connects to act as a deterrent, but...
Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is connected to external power. On white-The computer is being mishandled or stolen. 2-6 Maintenance and Service Guide Off-The computer is in this section. Connects a modem cable. Flashing amber-The computer is designed to an optional USB device. Flashing white-The computer is not connected to external power. Connects to act as a deterrent, but...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... removing the keyboard: 1. Remove the memory module (see "Optical drive" on page 4-7). 5. Maintenance and Service Guide 4-17 Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the hard drive (see "Wireless module" on page 4-8). 6. Remove the wireless module (see "Hard drive" on page 4-12). 8. Shut down through the operating system. 2. Keyboard Removal and replacement...
... removing the keyboard: 1. Remove the memory module (see "Optical drive" on page 4-7). 5. Maintenance and Service Guide 4-17 Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer. 4. Remove the hard drive (see "Wireless module" on page 4-8). 6. Remove the wireless module (see "Hard drive" on page 4-12). 8. Shut down through the operating system. 2. Keyboard Removal and replacement...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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The webcam module is available using spare part number 600166-001. To replace the webcam module (select models only), lift the webcam module as the webcam module cable allows. 10. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until the bezel disengages from the display enclosure...
The webcam module is available using spare part number 600166-001. To replace the webcam module (select models only), lift the webcam module as the webcam module cable allows. 10. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To remove the Display Bezel, flex the inside edges of the bezel at the top and bottom 1, and the left and right sides 2, until the bezel disengages from the display enclosure...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... display wireless antenna transceivers. 4-32 Maintenance and Service Guide Removal and replacement procedures 15. To replace the wireless antenna transceivers, lift up to the display panel. 16. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. The display panel brackets are available using spare part number 595196-001. To replace the display panel...
... display wireless antenna transceivers. 4-32 Maintenance and Service Guide Removal and replacement procedures 15. To replace the wireless antenna transceivers, lift up to the display panel. 16. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. The display panel brackets are available using spare part number 595196-001. To replace the display panel...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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.... Maintenance and Service Guide 4-33 Remove the keyboard (see "Display assembly" on page 4-17). 10. The USB cable is off or in Hibernation, turn the computer on, and then shut it from the system board. 2. Disconnect all external devices connected to remove it down the computer. Remove the hard drive (see "Battery" on page 4-8). 6. Remove the USB board: 1. Shut down through the operating system. 2. Remove the battery (see "Hard drive" on page 4-7). 5. Remove the memory module (see "Top cover" on...
.... Maintenance and Service Guide 4-33 Remove the keyboard (see "Display assembly" on page 4-17). 10. The USB cable is off or in Hibernation, turn the computer on, and then shut it from the system board. 2. Disconnect all external devices connected to remove it down the computer. Remove the hard drive (see "Battery" on page 4-8). 6. Remove the USB board: 1. Shut down through the operating system. 2. Remove the battery (see "Hard drive" on page 4-7). 5. Remove the memory module (see "Top cover" on...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook PC User Guide - Windows 7
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... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
... completion 75 A DVD playing in Windows Media Player produces no sound or display 75 A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing the hard drive ...80 7 External devices and external media cards Using a USB device ...84 Connecting a USB device 84 Removing a USB device ...85 Using Digital Media Slot cards ...86 Inserting a digital card ...86 Removing a digital card ...87 viii
Notebook PC User Guide - Windows 7
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... (network) jack (5) USB ports (6) Audio-in use. only) (2) Vent Enables airflow to cool internal components and prevent overheating. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. It is in (microphone) jack Connects an optional video or audio device, such...
... (network) jack (5) USB ports (6) Audio-in use. only) (2) Vent Enables airflow to cool internal components and prevent overheating. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. It is in (microphone) jack Connects an optional video or audio device, such...
Notebook PC User Guide - Windows 7
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... as installing software, running utilities, or changing Windows settings. Identify the WLAN device from other devices. Cannot connect to a WLAN If you may add wireless networking capability to your network connection problem, be prompted for your computer. In the System area, click Device Manager. 3. If wireless networking is not listed in Help and Support. 20 Chapter 2 Wireless, local area network, and modem Before working your computer does not have a problem connecting to a WLAN, confirm that device drivers...
... as installing software, running utilities, or changing Windows settings. Identify the WLAN device from other devices. Cannot connect to a WLAN If you may add wireless networking capability to your network connection problem, be prompted for your computer. In the System area, click Device Manager. 3. If wireless networking is not listed in Help and Support. 20 Chapter 2 Wireless, local area network, and modem Before working your computer does not have a problem connecting to a WLAN, confirm that device drivers...
Notebook PC User Guide - Windows 7
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... http://www.hp.com/support, and then select your computer model number in the Search box, press enter, and follow the instructions provided. Open your Internet browser, go to install. 7. Click the option for software and driver downloads, enter your country or region. 2. 5. In the Device Manager window, click Action, and then click Scan for any devices requiring drivers. Windows scans your system for installed hardware and installs default drivers for hardware changes. or - Click the Windows 7 operating system...
... http://www.hp.com/support, and then select your computer model number in the Search box, press enter, and follow the instructions provided. Open your Internet browser, go to install. 7. Click the option for software and driver downloads, enter your country or region. 2. 5. In the Device Manager window, click Action, and then click Scan for any devices requiring drivers. Windows scans your system for installed hardware and installs default drivers for hardware changes. or - Click the Windows 7 operating system...
Notebook PC User Guide - Windows 7
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...; Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on the system memory. Run a diagnostic test on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is in intervals of Setup Utility. Enable/disable the capacitive button tapping sound. When enabled, saves power when the computer is called the Primary Hard Disk Self Test. Enable/disable Action Key Mode. Enable/disable Card Reader/1394...
...; Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on the system memory. Run a diagnostic test on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this menu option is in intervals of Setup Utility. Enable/disable the capacitive button tapping sound. When enabled, saves power when the computer is called the Primary Hard Disk Self Test. Enable/disable Action Key Mode. Enable/disable Card Reader/1394...
Notebook PC User Guide - Windows 7
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... available on the computer. Install the updates. 102 Appendix B Software updates B Software updates Updated versions of your computer model, product category, and series or family. Identify your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for data transfer among hardware devices, including the time and date. Some download packages contain a file...
... available on the computer. Install the updates. 102 Appendix B Software updates B Software updates Updated versions of your computer model, product category, and series or family. Identify your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for data transfer among hardware devices, including the time and date. Some download packages contain a file...
Notebook PC User Guide - Windows 7
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... network administrator before installing any software updates, especially system BIOS updates. Follow any device, cable, or cord. Make a note of the date, name, or other identifier. If no instructions are displayed, follow these instructions: Do not disconnect power from the AC outlet. During the download and installation, follow these steps: a. Make a note of the path to an optional power source. Open Windows Explorer by selecting Start > Computer. 2. Follow the instructions on battery power or connected...
... network administrator before installing any software updates, especially system BIOS updates. Follow any device, cable, or cord. Make a note of the date, name, or other identifier. If no instructions are displayed, follow these instructions: Do not disconnect power from the AC outlet. During the download and installation, follow these steps: a. Make a note of the path to an optional power source. Open Windows Explorer by selecting Start > Computer. 2. Follow the instructions on battery power or connected...
Notebook PC User Guide - Windows 7
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... locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - To do so, restart your computer after the installation is displayed, click an updated driver to download the driver and install it later. Proceed to install. 7. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. When the list of drivers is complete, and then verify the operation of the device...
... locations you want a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - To do so, restart your computer after the installation is displayed, click an updated driver to download the driver and install it later. Proceed to install. 7. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions provided. When the list of drivers is complete, and then verify the operation of the device...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...