Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 1
and performing computer disassembly procedures. Compaq Presario CQ62 Notebook PC HP G62 Notebook PC Maintenance and Service Guide Document Part Number: 602633-001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;
and performing computer disassembly procedures. Compaq Presario CQ62 Notebook PC HP G62 Notebook PC Maintenance and Service Guide Document Part Number: 602633-001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
Page 11
1 Product description Category Product name Processors Chipset Graphics Panel Memory Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete Compaq Presario CQ62 Notebook PC X X HP G62 Notebook PC Intel® Core™ i7-620M Processor (4M cache, X X 2.66 GHz, SC turbo up to 3.33 GHz) Intel... configurations: ■ 4096 MB total system memory (2048 × 2) X X ■ 3072 MB total system memory (2048 × 1 + X X 1024 × 1) HP G62 UMA X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-1
1 Product description Category Product name Processors Chipset Graphics Panel Memory Description Presario Presario CQ62 Intel CQ62 Intel UMA Discrete Compaq Presario CQ62 Notebook PC X X HP G62 Notebook PC Intel® Core™ i7-620M Processor (4M cache, X X 2.66 GHz, SC turbo up to 3.33 GHz) Intel... configurations: ■ 4096 MB total system memory (2048 × 2) X X ■ 3072 MB total system memory (2048 × 1 + X X 1024 × 1) HP G62 UMA X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-1
Notebook Essentials - Windows 7
Page 2
Subscription Services for Business Notebook Keep this effort, we provide user guides and learning centers on your computer. Nothing herein should be liable for more user guides? Windows Users Looking ... or editorial errors or omissions contained herein. Windows and Windows Vista are set forth in Help and Support. The only warranties for more user guides? HP shall not be construed as constituting an additional warranty. Additional support and updates to date with your computer hard drive in the express warranty statements...
Subscription Services for Business Notebook Keep this effort, we provide user guides and learning centers on your computer. Nothing herein should be liable for more user guides? Windows Users Looking ... or editorial errors or omissions contained herein. Windows and Windows Vista are set forth in Help and Support. The only warranties for more user guides? HP shall not be construed as constituting an additional warranty. Additional support and updates to date with your computer hard drive in the express warranty statements...
Notebook Essentials - Windows 7
Page 5
... but not responding 14 The computer is unusually warm 14 An external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii
... but not responding 14 The computer is unusually warm 14 An external device is not working 15 The wireless network connection is not working 15 Notebook Essentials iii
Notebook Essentials - Windows 7
Page 6
Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Contents Appendix A: Backup and recovery Creating recovery discs 17 Backing up your information 18 Using Windows Backup and Restore 19 Using system restore points 20 Performing a recovery 21 Recovering using the recovery discs 21 Recovering using the partition on the hard drive 22 Appendix B: Specifications Operating environment 23 Input power 23 Appendix C: Routine care Cleaning the display 25 Cleaning the TouchPad and keyboard 25 Traveling and shipping 26 Index iv Notebook Essentials
Notebook Essentials - Windows 7
Page 7
... ✎ Help and Support is preinstalled on a User Guides disc. You can access Help and Support by clicking Start, and then clicking Help and Support. Notebook Essentials 1 Access to set up a wireless network Finding the user guides User guides and regulatory and safety information are provided on the computer and are...
... ✎ Help and Support is preinstalled on a User Guides disc. You can access Help and Support by clicking Start, and then clicking Help and Support. Notebook Essentials 1 Access to set up a wireless network Finding the user guides User guides and regulatory and safety information are provided on the computer and are...
Notebook Essentials - Windows 7
Page 8
... improve the security of the computer. In the left pane, click Device Manager. You may be prompted for your permission or password for more information. 2 Notebook Essentials You can also use Device Manager to add hardware or modify device configurations. ✎ Windows® includes the User Account Control feature to Help...
... improve the security of the computer. In the left pane, click Device Manager. You may be prompted for your permission or password for more information. 2 Notebook Essentials You can also use Device Manager to add hardware or modify device configurations. ✎ Windows® includes the User Account Control feature to Help...
Notebook Essentials - Windows 7
Page 9
... Security or get more information about it to computer viruses that you expose it , click Start, click All Programs, and then click Norton Internet Security. Notebook Essentials 3 Norton Internet Security is strongly recommended that can detect most cases, repair damage they have caused. To provide ongoing protection against new viruses beyond...
... Security or get more information about it to computer viruses that you expose it , click Start, click All Programs, and then click Norton Internet Security. Notebook Essentials 3 Norton Internet Security is strongly recommended that can detect most cases, repair damage they have caused. To provide ongoing protection against new viruses beyond...
Notebook Essentials - Windows 7
Page 10
Some firewalls also monitor outgoing traffic. Surge protectors are commonly available from computer or electronics retailers in many regions. 4 Notebook Essentials Firewall software monitors incoming traffic on the computer to a telephone line. Telephone line surge protectors are available from the power surges that do not ...
Some firewalls also monitor outgoing traffic. Surge protectors are commonly available from computer or electronics retailers in many regions. 4 Notebook Essentials Firewall software monitors incoming traffic on the computer to a telephone line. Telephone line surge protectors are available from the power surges that do not ...
Notebook Essentials - Windows 7
Page 11
... or rugs or clothing, to the User Guides disc included with a 3-pin attachment plug on your lap or obstruct the computer air vents. Notebook Essentials 5 Using the computer safely Å WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. To access this...mechanical safety information. Also, do not place the computer directly on a hard, flat surface. The grounding pin is easily accessible at http://www.hp.com/ergo. Å WARNING: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). Å WARNING: ...
... or rugs or clothing, to the User Guides disc included with a 3-pin attachment plug on your lap or obstruct the computer air vents. Notebook Essentials 5 Using the computer safely Å WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. To access this...mechanical safety information. Also, do not place the computer directly on a hard, flat surface. The grounding pin is easily accessible at http://www.hp.com/ergo. Å WARNING: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). Å WARNING: ...
Notebook Essentials - Windows 7
Page 12
... Internet access: ■ Wireless-For mobile Internet access, you can connect to a broadband network using a modem cable (purchased separately) connected to use an existing account 6 Notebook Essentials To learn about adding the computer to an existing network or setting up a wireless network, refer to the "Connecting to an existing wireless network...
... Internet access: ■ Wireless-For mobile Internet access, you can connect to a broadband network using a modem cable (purchased separately) connected to use an existing account 6 Notebook Essentials To learn about adding the computer to an existing network or setting up a wireless network, refer to the "Connecting to an existing wireless network...
Notebook Essentials - Windows 7
Page 13
... situations: ■ If you already have an account with an ISP. ■ If you have an Internet account and would like to enable the firewall. Notebook Essentials 7 Using ISP-provided icons If ISP-provided icons are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to select...
... situations: ■ If you already have an account with an ISP. ■ If you have an Internet account and would like to enable the firewall. Notebook Essentials 7 Using ISP-provided icons If ISP-provided icons are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to select...
Notebook Essentials - Windows 7
Page 14
As this information and store it in a safe place. 8 Notebook Essentials Your ISP will help you to set up the modem, install a network cable to connect your wireless computer to set up a wireless network and ...
As this information and store it in a safe place. 8 Notebook Essentials Your ISP will help you to set up the modem, install a network cable to connect your wireless computer to set up a wireless network and ...
Notebook Essentials - Windows 7
Page 15
... Web browser and accessing a Web site. If the wireless light is off , turn on , turn it in Help and Support. 2. Notebook Essentials 9 If you need this section carefully before you temporarily connect your network, select Start, click Control Panel, click Network and Internet,... the security key. c. During the router installation, the router manufacturer's software allows you set up a new network. For help you to the Notebook Tour in Help and Support. e. If the wireless computer is off , turn it off . The Windows operating system also provides tools to help...
... Web browser and accessing a Web site. If the wireless light is off , turn on , turn it in Help and Support. 2. Notebook Essentials 9 If you need this section carefully before you temporarily connect your network, select Start, click Control Panel, click Network and Internet,... the security key. c. During the router installation, the router manufacturer's software allows you set up a new network. For help you to the Notebook Tour in Help and Support. e. If the wireless computer is off , turn it off . The Windows operating system also provides tools to help...
Notebook Essentials - Windows 7
Page 16
... connect the cable: Å WARNING: To reduce the risk of the cable into the jack 1 on the computer. 2. Plug the cable into a wall jack 2. 10 Notebook Essentials If the cable contains noise suppression circuitry 1, which prevents interference from TV and radio reception, orient the circuitry end of the cable 2 toward the...
... connect the cable: Å WARNING: To reduce the risk of the cable into the jack 1 on the computer. 2. Plug the cable into a wall jack 2. 10 Notebook Essentials If the cable contains noise suppression circuitry 1, which prevents interference from TV and radio reception, orient the circuitry end of the cable 2 toward the...
Notebook Essentials - Windows 7
Page 17
..., refer to the software manufacturer's instructions, which may affect the way the computer responds to start a program, follow these steps: 1. Many updates provide security enhancements. Notebook Essentials 11 To see a list of a program to optional software or external devices. Click the name of ready-to-use programs or to Help and...
..., refer to the software manufacturer's instructions, which may affect the way the computer responds to start a program, follow these steps: 1. Many updates provide security enhancements. Notebook Essentials 11 To see a list of a program to optional software or external devices. Click the name of ready-to-use programs or to Help and...
Notebook Essentials - Windows 7
Page 18
... down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Save your work and close all open programs. 2. Click Start, and then click Shut Down. Turning off the computer Whenever possible, turn off the...
... down button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. 12 Notebook Essentials Save your work and close all open programs. 2. Click Start, and then click Shut Down. Turning off the computer Whenever possible, turn off the...
Notebook Essentials - Windows 7
Page 19
...Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Quick troubleshooting The computer is...computer does not turn on when you press the power button, the following suggestions may help you fix a problem when the computer is offline. Notebook Essentials 13 Click Start, and then click Help and Support. ✎ Although many checkup and repair tools require an Internet connection, other than an...
...Be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this chapter. ■ Access Web site links and additional information about the computer through Help and Support. Quick troubleshooting The computer is...computer does not turn on when you press the power button, the following suggestions may help you fix a problem when the computer is offline. Notebook Essentials 13 Click Start, and then click Help and Support. ✎ Although many checkup and repair tools require an Internet connection, other than an...
Notebook Essentials - Windows 7
Page 20
..., and then click Power Options. ■ The computer may be set to the touch while it may not be overheating because a vent is blocked. 14 Notebook Essentials Then, in the lower-right corner of these settings may be the cause: ■ The computer may be displayed on the computer screen or...
..., and then click Power Options. ■ The computer may be set to the touch while it may not be overheating because a vent is blocked. 14 Notebook Essentials Then, in the lower-right corner of these settings may be the cause: ■ The computer may be displayed on the computer screen or...
Notebook Essentials - Windows 7
Page 21
... on wireless technology, refer to the information and the Web site links in the computer starts up automatically to cool internal components and prevent overheating. Notebook Essentials 15 Chapter 3: Troubleshooting If you are connecting to a corporate network, contact the IT administrator. ■ Select Start, click Control Panel, click Network and Internet...
... on wireless technology, refer to the information and the Web site links in the computer starts up automatically to cool internal components and prevent overheating. Notebook Essentials 15 Chapter 3: Troubleshooting If you are connecting to a corporate network, contact the IT administrator. ■ Select Start, click Control Panel, click Network and Internet...