Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
...major components 3-2 Display assembly components 3-9 Plastics Kit 3-11 Mass storage devices 3-12 Miscellaneous parts 3-13 Sequential part number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Component replacement procedures 4-5 Service tag 4-5 Computer feet 4-6 Battery 4-7 Hard drive 4-8 Memory module 4-10 Wireless module 4-12 Optical drive 4-14 Keyboard 4-17 Top cover 4-20 Power button board 4-23 Touchpad button board 4-24 Maintenance and Service Guide iv
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 one is an eSATA/USB port) X X VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 Hz X X Multi-pin AC power X X Keyboard and Full-size keyboard, 39.62-cm (15.6-in (stereo microphone) X X Audio-out (stereo...
...-bit X X FreeDOS X X Serviceability End-user replaceable parts: AC adapter X X Battery (system) X X Hard drive X X Memory module X X Optical drive X X Mini Card components X X HP G62 UMA X X X X X X X X X X X X X X X X X X X X X X X X X HP G62 Discrete X X X X X X X X X X X X X X X X X X X X X X X Maintenance and Service Guide 1-3 one is an eSATA/USB port) X X VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 Hz X X Multi-pin AC power X X Keyboard and Full-size keyboard, 39.62-cm (15.6-in (stereo microphone) X X Audio-out (stereo...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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...Digital (SD) Memory Card ■ xD-Picture Card (XD) On-The hard drive is normal for the internal fan to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Maintenance and Service Guide 2-5 It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Enables airflow to cool internal components. ✎ The computer fan starts up...
...Digital (SD) Memory Card ■ xD-Picture Card (XD) On-The hard drive is normal for the internal fan to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Maintenance and Service Guide 2-5 It is in (microphone) jack 7 Audio-out (headphone) jack 8 Digital media slot (select models only) 9 Drive light Function Connects an external VGA monitor or projector. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Enables airflow to cool internal components. ✎ The computer fan starts up...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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.... Connects an AC adapter Attaches an optional security cable to the computer. ✎ The security cable is being mishandled or stolen. 2-6 Maintenance and Service Guide External component identification Right-side components ✎ Your computer might not prevent the computer from the illustration in Sleep. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is designed to external power.
.... Connects an AC adapter Attaches an optional security cable to the computer. ✎ The security cable is being mishandled or stolen. 2-6 Maintenance and Service Guide External component identification Right-side components ✎ Your computer might not prevent the computer from the illustration in Sleep. Item Component 1 Optical drive light 2 USB port 3 RJ-11 (modem) jack (select models only) 4 AC adapter light 5 Power connector 6 Security cable slot Function Flashing-The optical drive is designed to external power.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... the bezel disengages from the display enclosure as the webcam module cable allows. 10. Remove the display bezel 3. Removal and replacement procedures 7. Reverse this procedure to install the display bezel. 9. The webcam module is available using spare part number 600166-001. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To replace the webcam module (select models only), lift the webcam module as far from the display enclosure. 8. Disconnect the webcam module cable 1 from the webcam module, and remove the webcam module 2.
... the bezel disengages from the display enclosure as the webcam module cable allows. 10. Remove the display bezel 3. Removal and replacement procedures 7. Reverse this procedure to install the display bezel. 9. The webcam module is available using spare part number 600166-001. Reverse this procedure to install the webcam module. 4-30 Maintenance and Service Guide To replace the webcam module (select models only), lift the webcam module as far from the display enclosure. 8. Disconnect the webcam module cable 1 from the webcam module, and remove the webcam module 2.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Remove the display panel brackets 2 from the display cover 2. 18. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. Reverse this procedure to the display panel. 16. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. The display panel brackets are available using spare part number 595196-001. Removal and replacement...
... to install the display wireless antenna transceivers. 4-32 Maintenance and Service Guide Remove the display panel brackets 2 from the display cover 2. 18. Lift up on the silver transceiver 1 and release the adhesive material from the display panel. Reverse this procedure to the display panel. 16. The wireless antenna transceivers with cable is available with the LCD cable kit using spare part number 595195-001. The display panel brackets are available using spare part number 595196-001. Removal and replacement...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... cable kit using spare part number 595201-001 Reverse this procedure to install a USB board. Remove the battery (see "Top cover" on , and then shut it from the system board. 3. Remove the wireless module (see "Keyboard" on page 4-12). 8. Remove the keyboard (see "Wireless module" on page 4-17). 10. Remove the display assembly (see "Hard drive" on page 4-26). Lift the USB board 3 straight up to the computer. 3. Shut down through the operating system. 2. Disconnect the USB board cable...
... cable kit using spare part number 595201-001 Reverse this procedure to install a USB board. Remove the battery (see "Top cover" on , and then shut it from the system board. 3. Remove the wireless module (see "Keyboard" on page 4-12). 8. Remove the keyboard (see "Wireless module" on page 4-17). 10. Remove the display assembly (see "Hard drive" on page 4-26). Lift the USB board 3 straight up to the computer. 3. Shut down through the operating system. 2. Disconnect the USB board cable...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide
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... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
... audio 1-2 cable lock 1-3 chipset 1-1 Ethernet 1-2 external media cards 1-3 graphics 1-1 hard drives 1-2 keyboard 1-3 memory module 1-1 microphone 1-2 modem module 1-2 operating system 1-3 optical drives 1-2 panel 1-1 ports 1-3 power requirements 1-3 product name 1-1 serviceability 1-3 TouchPad 2-1 video 2-5 webcam 1-2 wireless module 1-2 product name 1-1 R recovery methods f11 recovery 8-4 recovery discs 8-4 Recovery Manager 8-4 Maintenance and Service Guide Index recovery partition 8-4 removal/replacement preliminaries 4-1 procedures 4-5 restore points 8-3 restoring factory settings...
Notebook Essentials - Windows 7
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To change these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The computer may not be displayed on the computer screen or the external display, or on but is in Chapter 2. To transfer the image to the Shut down button. ■ Press and hold the power button for the computer to feel warm to the...
To change these and other power settings, click Start, click Control Panel, click System and Security, and then click Power Options. ■ The computer may not be displayed on the computer screen or the external display, or on but is in Chapter 2. To transfer the image to the Shut down button. ■ Press and hold the power button for the computer to feel warm to the...
Notebook Essentials - Windows 7
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...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
...dial-up Internet access 6 display cleaning 25 switching image 14 Notebook Essentials E electric shock 5 emergency shutdown procedures 12, 14 environmental specifications 23 external devices, troubleshooting 15 F firewalls 4 full system recovery 17 H hardware identifying 1, 2 installing 11 Help and Support 1 Hibernation 14 HP Recovery Manager 17 humidity specifications 23 I IEC 60950 compliance 5, 15 image, switching, among display devices 14 Internet broadband access 6 choosing an ISP 6 choosing type of access 6 connecting to 6 dial-up access 6 wireless access 6 Internet Service Provider (ISP...
Notebook PC User Guide - Windows 7
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... microphone, stereo array microphone, or monaural microphone. (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Produces sound when connected to cool internal components. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to cool internal components and prevent overheating. only) (2) Vent Enables airflow to optional powered...
... microphone, stereo array microphone, or monaural microphone. (7) Audio-out (headphone) jack (8) Digital media slot (select models only) (9) Drive light Produces sound when connected to cool internal components. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) On: The hard drive is normal for the internal fan to cool internal components and prevent overheating. only) (2) Vent Enables airflow to optional powered...
Notebook PC User Guide - Windows 7
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... Start > Control Panel > System and Security. 2. If no WLAN device is listed, either your computer. Identify the WLAN device from other devices. If wireless networking is not listed in Help and Support. 20 Chapter 2 Wireless, local area network, and modem Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware...
... Start > Control Panel > System and Security. 2. If no WLAN device is listed, either your computer. Identify the WLAN device from other devices. If wireless networking is not listed in Help and Support. 20 Chapter 2 Wireless, local area network, and modem Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware...
Notebook PC User Guide - Windows 7
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... operation of drivers is displayed, click an updated driver to use your hard drive. If prompted to do this, click Download only to update your country or region. 2. Obtaining the latest HP device drivers 1. When the list of the device. 76 Chapter 6 Drives NOTE: If you may need to save all open a window containing additional information. 6. Click your computer model number in the Search box, press enter, and follow the instructions provided. Click Install...
... operation of drivers is displayed, click an updated driver to use your hard drive. If prompted to do this, click Download only to update your country or region. 2. Obtaining the latest HP device drivers 1. When the list of the device. 76 Chapter 6 Drives NOTE: If you may need to save all open a window containing additional information. 6. Click your computer model number in the Search box, press enter, and follow the instructions provided. Click Install...
Notebook PC User Guide - Windows 7
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...8213;Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on a secondary hard drive. Setup Utility menus 101 When enabled, saves power when...
...8213;Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on a secondary hard drive. Setup Utility menus 101 When enabled, saves power when...
Notebook PC User Guide - Windows 7
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... permission or password for tasks such as installing software, running utilities, or changing Windows settings. Prepare for data transfer among hardware devices, including the time and date. NOTE: Windows includes the User Account Control feature to Help and Support for your computer model, product category, and series or family. Install the updates. 102 Appendix B Software updates Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the...
... permission or password for tasks such as installing software, running utilities, or changing Windows settings. Prepare for data transfer among hardware devices, including the time and date. NOTE: Windows includes the User Account Control feature to Help and Support for your computer model, product category, and series or family. Install the updates. 102 Appendix B Software updates Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the...
Notebook PC User Guide - Windows 7
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... the screen to reliable external power using the AC adapter. Using the hard drive path you connect your computer to an optional power source. Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to identify your computer and access the BIOS update you are displayed, follow these steps: a. Follow the instructions on battery power or connected to a network, consult the network administrator before installing any device, cable...
... the screen to reliable external power using the AC adapter. Using the hard drive path you connect your computer to an optional power source. Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to identify your computer and access the BIOS update you are displayed, follow these steps: a. Follow the instructions on battery power or connected to a network, consult the network administrator before installing any device, cable...
Notebook PC User Guide - Windows 7
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... a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - After the file is displayed, click an updated driver to open a window containing additional information. 6. or - Click Install now to step 6. 3. Select your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions...
... a specific SoftPaq, enter the SoftPaq number in the Search box, and then press enter. - After the file is displayed, click an updated driver to open a window containing additional information. 6. or - Click Install now to step 6. 3. Select your computer model number in the Search box, press enter, and then follow these steps: To use the HP Web site: 1. Updating programs and drivers To download and install software other than a BIOS update, follow the instructions...
Notebook PC User Guide - Windows 7
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... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
... Bluetooth label 12 boot options 101 112 Index boot order 101 button sound 101 buttons power 4 TouchPad 2 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 96 USB 84 calibrating battery 57 caps lock light, identifying 3 Card Reader Power Saving 101 CD burning 72 copying 71 playing 68 removing 73 CD drive 78 Certificate of Authenticity label 12 changing the language of Setup Utility 98 charging batteries 55, 57 checking audio functions 40 compartments memory module 8 components additional hardware...
Notebook PC User Guide - Windows 7
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...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
...-on password 94 entering an administrator password 93 esc key, identifying 5 exiting Setup Utility 100 external audio devices, connecting 40 external drive 78 external monitor port, identifying 7 F f11 111 fan always on 101 firewall 17 firewall software 95 fn key, identifying 5 full system recovery 106 G graphics modes, switching 62 H hard drive installing 82 removing 80 replacing 80 hard drive bay, identifying 8 hard drive self test 101 HDMI connecting 42 HDMI port 42 HDMI port, identifying 7 headphone (audio-out) jack 36 headphones 36 Hibernation exiting 47 initiated during critical battery...
Notebook PC User Guide - Windows 7
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... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...
... driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63 U unresponsive system 63 USB cable, connecting 84 USB devices connecting 84 description 84 removing 85 USB hubs 84 USB port, identifying 6, 7 USB ports, identifying 84 using Setup Utility 98 using system restore 110 V vents, identifying 7, 8 video, using 41 Virtualization Technology 101 volume down action key 36 volume mute action key 36 volume up action key 36 volume, adjusting 37 W webcam adjusting...