Service Guide
Page 2
and other countries. Intel, Celeron, Pentium, and Core are set forth in the U.S. Microsoft, Windows, and Windows Vista are trademarks of Intel Corporation in the express warranty statements accompanying such products... 2008 Document Part Number: 468133-002 Bluetooth is subject to change without notice. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. The information contained herein is a trademark owned by Hewlett-Packard Company under license. Athlon, Sempron, ...
and other countries. Intel, Celeron, Pentium, and Core are set forth in the U.S. Microsoft, Windows, and Windows Vista are trademarks of Intel Corporation in the express warranty statements accompanying such products... 2008 Document Part Number: 468133-002 Bluetooth is subject to change without notice. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. The information contained herein is a trademark owned by Hewlett-Packard Company under license. Athlon, Sempron, ...
Service Guide
Page 3
Do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, to block airflow. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of overheating the computer, do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. iii Use the computer only on your lap or obstruct the computer air vents. Also, do not place the computer directly on a hard, flat surface. To ...
Do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, to block airflow. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of overheating the computer, do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. iii Use the computer only on your lap or obstruct the computer air vents. Also, do not place the computer directly on a hard, flat surface. To ...
Service Guide
Page 4
iv Safety warning notice
iv Safety warning notice
Service Guide
Page 5
Table of contents 1 Product description 2 External component identification Top components ...8 TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 10 Keys ...13 Display ...14 Front components ...15 Rear component ...16 Right-side components ...16 Left-side components ...17 Bottom components ...18 Wireless antennae ...19 3 Illustrated parts catalog Serial number location ...20 Computer major components ...21 Display assembly components ...25 Plastics Kit ...28 Mass storage devices ...29 Miscellaneous parts ...32 Sequential part number listing ...36 4 Removal and replacement ...
Table of contents 1 Product description 2 External component identification Top components ...8 TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 10 Keys ...13 Display ...14 Front components ...15 Rear component ...16 Right-side components ...16 Left-side components ...17 Bottom components ...18 Wireless antennae ...19 3 Illustrated parts catalog Serial number location ...20 Computer major components ...21 Display assembly components ...25 Plastics Kit ...28 Mass storage devices ...29 Miscellaneous parts ...32 Sequential part number listing ...36 4 Removal and replacement ...
Service Guide
Page 6
Electrostatic discharge damage 49 Packaging and transporting guidelines 50 Workstation guidelines 50 Equipment guidelines 51 Unknown user password 52 Component replacement procedures 53 Serial number ...53 Computer feet ...54 Battery ...55 SIM ...56 Optical drive ...57 Hard drive ...59 WLAN module ...62 WWAN module ...65 Memory module ...67 RTC battery ...69 Camera/microphone module for standard display assembly 70 Keyboard ...72 Keyboard cover ...74 Bluetooth module ...76 Speaker assembly ...77 SIM connector board ...79 Display assembly ...80 Standard display assembly 84 Flush Glass ...
Electrostatic discharge damage 49 Packaging and transporting guidelines 50 Workstation guidelines 50 Equipment guidelines 51 Unknown user password 52 Component replacement procedures 53 Serial number ...53 Computer feet ...54 Battery ...55 SIM ...56 Optical drive ...57 Hard drive ...59 WLAN module ...62 WWAN module ...65 Memory module ...67 RTC battery ...69 Camera/microphone module for standard display assembly 70 Keyboard ...72 Keyboard cover ...74 Bluetooth module ...76 Speaker assembly ...77 SIM connector board ...79 Display assembly ...80 Standard display assembly 84 Flush Glass ...
Service Guide
Page 7
Navigating and selecting in the Setup Utility 122 Displaying system information ...122 Restoring default settings in the Setup Utility 123 Exiting the Setup Utility ...123 Setup Utility menus ...124 6 Specifications Computer specifications ...126 14.1-inch, WXGA, BrightView display specifications 127 Hard drive specifications ...128 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications ...129 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 130 System DMA specifications ...131 System interrupt specifications-Intel processors...
Navigating and selecting in the Setup Utility 122 Displaying system information ...122 Restoring default settings in the Setup Utility 123 Exiting the Setup Utility ...123 Setup Utility menus ...124 6 Specifications Computer specifications ...126 14.1-inch, WXGA, BrightView display specifications 127 Hard drive specifications ...128 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications ...129 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 130 System DMA specifications ...131 System interrupt specifications-Intel processors...
Service Guide
Page 8
Restore to a previous date and time 165 Creating recovery discs 165 Performing a recovery ...166 Recovering from the recovery discs 166 Recovering from the dedicated recovery partition (select models only 166 9 Connector pin assignments Audio-in (microphone) ...168 Audio-out (headphone) ...169 External monitor ...170 RJ-11 (modem) ...171 RJ-45 (network) ...172 HDMI ...173 Universal Serial Bus ...174 10 Power cord set requirements Requirements for all countries or regions 175 Requirements for specific countries or regions 176 11 Recycling Battery ...177 Display ...177 Index ...183 viii
Restore to a previous date and time 165 Creating recovery discs 165 Performing a recovery ...166 Recovering from the recovery discs 166 Recovering from the dedicated recovery partition (select models only 166 9 Connector pin assignments Audio-in (microphone) ...168 Audio-out (headphone) ...169 External monitor ...170 RJ-11 (modem) ...171 RJ-45 (network) ...172 HDMI ...173 Universal Serial Bus ...174 10 Power cord set requirements Requirements for all countries or regions 175 Requirements for specific countries or regions 176 11 Recycling Battery ...177 Display ...177 Index ...183 viii
Service Guide
Page 10
... Intel Celeron® T1600 1.66-GHz processor with 2- √ MB L2 cache AMD Turion™ Ultra Dual-Core/35W ZM-86 2.4-GHz processor with 2MB L2 cache ZM-84 2.3-GHz processor with 2MB L2 cache ZM-82 2.2-GHz processor with 2MB L2 cache ZM-80 2.1-GHz processor with 2MB L2 cache AMD ...™ ×2 Dual-Core/35W QL-64 2.1-GHz processor with 1MB L2 cache QL-62 2.0-GHz (1-MB L2 cache) QL-60 1.9-GHz processor with 1MB L2 cache AMD Sempron™ ×2 Single-Core/35W SI-42 2.1-GHz processor with 512KB L2 cache SI-40 2.0-GHz processor with 512KB L2 cache Northbridge: Intel PM45 ...
... Intel Celeron® T1600 1.66-GHz processor with 2- √ MB L2 cache AMD Turion™ Ultra Dual-Core/35W ZM-86 2.4-GHz processor with 2MB L2 cache ZM-84 2.3-GHz processor with 2MB L2 cache ZM-82 2.2-GHz processor with 2MB L2 cache ZM-80 2.1-GHz processor with 2MB L2 cache AMD ...™ ×2 Dual-Core/35W QL-64 2.1-GHz processor with 1MB L2 cache QL-62 2.0-GHz (1-MB L2 cache) QL-60 1.9-GHz processor with 1MB L2 cache AMD Sempron™ ×2 Single-Core/35W SI-42 2.1-GHz processor with 512KB L2 cache SI-40 2.0-GHz processor with 512KB L2 cache Northbridge: Intel PM45 ...
Service Guide
Page 11
AMD Internal Graphics with Layout "Sideport" memory UMA nVidia Unified Memory Architecture (UMA) with shared video memory (ATI Radeon HD 3200 Graphics): ● Up to 251 MB on computers with 1024 MB of system memory ● Up to 358 MB on computers with 2048 MB of system memory Memory size is less than 1 GB (64 MB + 192 MB Turbo cache) ● nVidia GeForce9200M GS (NB9M-GE-S) with 512 MB of dedicated video memory (64MB × 16 DDR2 × 4 PCs) with 512 MB of video memory when system memory is less than 1 GB (64 MB + 448 MB Turbo cache) System design supports up to 55W GPU ...
AMD Internal Graphics with Layout "Sideport" memory UMA nVidia Unified Memory Architecture (UMA) with shared video memory (ATI Radeon HD 3200 Graphics): ● Up to 251 MB on computers with 1024 MB of system memory ● Up to 358 MB on computers with 2048 MB of system memory Memory size is less than 1 GB (64 MB + 192 MB Turbo cache) ● nVidia GeForce9200M GS (NB9M-GE-S) with 512 MB of dedicated video memory (64MB × 16 DDR2 × 4 PCs) with 512 MB of video memory when system memory is less than 1 GB (64 MB + 448 MB Turbo cache) System design supports up to 55W GPU ...
Service Guide
Page 12
Category Memory Hard drives Optical drives Webcam Microphone Description Intel processors with discrete graphics subsystem 2 SODIMM slots √ Customer-accessible/upgradable DDRII PC2-5300 (800-MHz) Supports up to 4 GB of system RAM Supports the following configurations: 4096 MB (2048 × 2) √ 3072 MB (2048 × 1, 1024 × 1) √ 2048 MB (2048 × 1) √ 2048 MB (1024 × 2) √ 1024 MB (1024 × 1) √ Supports all 9.5-mm SATA, 2.5- √ inch hard drives Swappable bay support, hot plug and play Supports the following drives: ...
Category Memory Hard drives Optical drives Webcam Microphone Description Intel processors with discrete graphics subsystem 2 SODIMM slots √ Customer-accessible/upgradable DDRII PC2-5300 (800-MHz) Supports up to 4 GB of system RAM Supports the following configurations: 4096 MB (2048 × 2) √ 3072 MB (2048 × 1, 1024 × 1) √ 2048 MB (2048 × 1) √ 2048 MB (1024 × 2) √ 1024 MB (1024 × 1) √ Supports all 9.5-mm SATA, 2.5- √ inch hard drives Swappable bay support, hot plug and play Supports the following drives: ...
Service Guide
Page 13
Category Audio Modem Ethernet Wireless Description Intel processors with discrete graphics subsystem Dual array microphones with √ software (beam forming, echo cancellation, noise suppression) HD audio √ Supports Windows Vista® √ Premium Logo requirements Pavilion-branded Altec Lansing √ speakers 56K V.92 data/fax modem √ Supports all worldwide certification √ requirements Modem cable not included √ Integrated Gibabit 10/100/1000 √ network interface card (NIC) Integrated 10/100 network interface card (NIC) Integrated ...
Category Audio Modem Ethernet Wireless Description Intel processors with discrete graphics subsystem Dual array microphones with √ software (beam forming, echo cancellation, noise suppression) HD audio √ Supports Windows Vista® √ Premium Logo requirements Pavilion-branded Altec Lansing √ speakers 56K V.92 data/fax modem √ Supports all worldwide certification √ requirements Modem cable not included √ Integrated Gibabit 10/100/1000 √ network interface card (NIC) Integrated 10/100 network interface card (NIC) Integrated ...
Service Guide
Page 14
... (modem) √ RJ-45 (Ethernet, includes link and √ activity lights) USB (3) √ VGA (Dsub 15-pin) √ Docking Expansion port 3 supports HP xb4 √ Docking Station and HP Notebook QuickDock Keyboard/TouchPad 14.1-inch keyboard √ TouchPad (supports 2-way scroll √ with legend) Intel processors with UMA graphics subsystem AMD processors...
... (modem) √ RJ-45 (Ethernet, includes link and √ activity lights) USB (3) √ VGA (Dsub 15-pin) √ Docking Expansion port 3 supports HP xb4 √ Docking Station and HP Notebook QuickDock Keyboard/TouchPad 14.1-inch keyboard √ TouchPad (supports 2-way scroll √ with legend) Intel processors with UMA graphics subsystem AMD processors...
Service Guide
Page 15
and √ 64-bit) Windows Vista Ultimate (64-bit) √ Serviceability End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ Mini Card components √ Intel processors with UMA graphics subsystem AMD processors with ground pin, supports 2-pin DC connector) Standard commercial smart pin √ Security Security cable slot √ Fingerprint reader √ Operating system Preinstalled: Windows Vista Business (32-bit) √ Windows Vista Home Basic (32- √ bit) Windows ...
and √ 64-bit) Windows Vista Ultimate (64-bit) √ Serviceability End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ Mini Card components √ Intel processors with UMA graphics subsystem AMD processors with ground pin, supports 2-pin DC connector) Standard commercial smart pin √ Security Security cable slot √ Fingerprint reader √ Operating system Preinstalled: Windows Vista Business (32-bit) √ Windows Vista Home Basic (32- √ bit) Windows ...
Service Guide
Page 16
2 External component identification Top components TouchPad Component Description (1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad on/off button Enables/disables the TouchPad. (5) TouchPad vertical scroll zone* Scrolls up or down. (6) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view or change ...
2 External component identification Top components TouchPad Component Description (1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad on/off button Enables/disables the TouchPad. (5) TouchPad vertical scroll zone* Scrolls up or down. (6) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view or change ...
Service Guide
Page 17
On: The volume scroll zone is being accessed. ● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive, and if present, the hard drive in the SmartBay. Lights NOTE: Your computer may ...
On: The volume scroll zone is being accessed. ● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive, and if present, the hard drive in the SmartBay. Lights NOTE: Your computer may ...
Service Guide
Page 18
The power light on the power button is visible only when the computer is open or closed. Component (1) Speakers (2) Description Produce sound. 10 Chapter 2 External component identification Buttons, speakers, and fingerprint reader NOTE: Your computer may look slightly different from the illustration in this section. The light on the front of the computer is visible whether the computer is on. ● Amber: All wireless devices are off. *The 2 power lights display the same information. Component Description (8) Num lock light (9) Wireless light On: Num lock is on or the ...
The power light on the power button is visible only when the computer is open or closed. Component (1) Speakers (2) Description Produce sound. 10 Chapter 2 External component identification Buttons, speakers, and fingerprint reader NOTE: Your computer may look slightly different from the illustration in this section. The light on the front of the computer is visible whether the computer is on. ● Amber: All wireless devices are off. *The 2 power lights display the same information. Component Description (8) Num lock light (9) Wireless light On: Num lock is on or the ...
Service Guide
Page 19
MediaSmart, QuickPlay, or DVDPlay launches after you may be set up in order to establish a wireless connection. Refer to the MediaSmart, QuickPlay, or DVDPlay software Help for at least 5 seconds to turn on the computer. ● When the computer is on to Windows. Slide your power settings, select Start > Control Panel > System and Maintenance > Power Options. ● Launches the MediaSmart program (for models with MediaSmart preinstalled). ● Launches the QuickPlay program (for models with QuickPlay preinstalled). ● Launches the DVDPlay program (for models with the fn...
MediaSmart, QuickPlay, or DVDPlay launches after you may be set up in order to establish a wireless connection. Refer to the MediaSmart, QuickPlay, or DVDPlay software Help for at least 5 seconds to turn on the computer. ● When the computer is on to Windows. Slide your power settings, select Start > Control Panel > System and Maintenance > Power Options. ● Launches the MediaSmart program (for models with MediaSmart preinstalled). ● Launches the QuickPlay program (for models with QuickPlay preinstalled). ● Launches the DVDPlay program (for models with the fn...
Service Guide
Page 20
Component Description (11) Fingerprint reader (select models only) Allows a fingerprint logon to the user guides located in Help and Support. 12 Chapter 2 External component identification For information about changing factory settings, refer to Windows, instead of a password logon. *This table describes factory settings.
Component Description (11) Fingerprint reader (select models only) Allows a fingerprint logon to the user guides located in Help and Support. 12 Chapter 2 External component identification For information about changing factory settings, refer to Windows, instead of a password logon. *This table describes factory settings.
Service Guide
Page 21
Displays the Windows Start menu. Top components 13 Can be used system functions when pressed in combination with the fn key. Execute frequently used system functions when pressed in combination with a function key or the esc key. Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Description Displays system information when pressed in this section. Executes frequently used like the keys on an external numeric keypad. Keys NOTE: Your computer may look slightly different from the illustration ...
Displays the Windows Start menu. Top components 13 Can be used system functions when pressed in combination with the fn key. Execute frequently used system functions when pressed in combination with a function key or the esc key. Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Description Displays system information when pressed in this section. Executes frequently used like the keys on an external numeric keypad. Keys NOTE: Your computer may look slightly different from the illustration ...
Service Guide
Page 22
Component (1) Internal display switch (2) Internal digital dual array microphones (2) (3) Integrated webcam light (select models only) (4) Integrated webcam (select models only) Description Turns off the display if the display is closed while the computer is in this section. Records video and captures still photographs. 14 Chapter 2 External component identification Record sound. On: The integrated webcam is turned on. Display NOTE: Your computer may look slightly different from the illustration in use.
Component (1) Internal display switch (2) Internal digital dual array microphones (2) (3) Integrated webcam light (select models only) (4) Integrated webcam (select models only) Description Turns off the display if the display is closed while the computer is in this section. Records video and captures still photographs. 14 Chapter 2 External component identification Record sound. On: The integrated webcam is turned on. Display NOTE: Your computer may look slightly different from the illustration in use.