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... Scan to a computer...27 5 Copy Copy text or mixed documents 29 Set the copy paper type...30 6 Copy (HP Deskjet F4424 All-in-One only) Copy text or mixed documents 33 7 Work with cartridges Check the estimated ink levels 37 Order ink supplies...38 ...Replace the cartridges...40 Cartridge warranty information 42 8 Solve a problem HP support...43 Setup troubleshooting...46 Print quality troubleshooting...52 Print troubleshooting...67 Scan troubleshooting...73 Copy troubleshooting...75 Errors...78 10 Technical information Notice...101 Specifications...101 Environmental product stewardship ...
... Scan to a computer...27 5 Copy Copy text or mixed documents 29 Set the copy paper type...30 6 Copy (HP Deskjet F4424 All-in-One only) Copy text or mixed documents 33 7 Work with cartridges Check the estimated ink levels 37 Order ink supplies...38 ...Replace the cartridges...40 Cartridge warranty information 42 8 Solve a problem HP support...43 Setup troubleshooting...46 Print quality troubleshooting...52 Print troubleshooting...67 Scan troubleshooting...73 Copy troubleshooting...75 Errors...78 10 Technical information Notice...101 Specifications...101 Environmental product stewardship ...
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... troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you register the product 3. Call HP support. Solve a problem 8 Solve a problem This section contains the following topics: • Phone support period...
... troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you register the product 3. Call HP support. Solve a problem 8 Solve a problem This section contains the following topics: • Phone support period...
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Solutions are available for the HP All-in-One at additional costs. This section contains the following topics: • The product will not turn on • I connected the USB cable, but I received a message that an Unknown Error has occurred • The registration screen does not appear • Uninstall and reinstall the software The product...
Solutions are available for the HP All-in-One at additional costs. This section contains the following topics: • The product will not turn on • I connected the USB cable, but I received a message that an Unknown Error has occurred • The registration screen does not appear • Uninstall and reinstall the software The product...
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Cause: The USB cable was installed. You can cause errors. Simply plug one end of the USB cable into the back of your ...the product is firmly connected 48 Solve a problem If you have ink • Solution 5: Load paper in -One with my computer Solution: You must first install the software that came with the product before connecting the USB cable....: You pressed the On button too quickly. I connected the USB cable, but I am having problems using the HP All-in the input tray Solution 1: Press the On button to the product with the most likely solution first. ...
Cause: The USB cable was installed. You can cause errors. Simply plug one end of the USB cable into the back of your ...the product is firmly connected 48 Solve a problem If you have ink • Solution 5: Load paper in -One with my computer Solution: You must first install the software that came with the product before connecting the USB cable....: You pressed the On button too quickly. I connected the USB cable, but I am having problems using the HP All-in the input tray Solution 1: Press the On button to the product with the most likely solution first. ...
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...that does not work, stop and then restart the installation, and follow the directions on the USB connect prompt Solution: Verify that an Unknown Error has occurred Solution: Try to re-establish the connection. Make sure to remove them properly using the uninstall utility provided when you installed the ... USB cable and plug it in length. • If you have several USB devices attached to uninstall and then reinstall the software. If an error occurs, you might need to your computer. Verify that the USB cable is set up properly, and then try plugging the USB cable into a...
...that does not work, stop and then restart the installation, and follow the directions on the USB connect prompt Solution: Verify that an Unknown Error has occurred Solution: Try to re-establish the connection. Make sure to remove them properly using the uninstall utility provided when you installed the ... USB cable and plug it in length. • If you have several USB devices attached to uninstall and then reinstall the software. If an error occurs, you might need to your computer. Verify that the USB cable is set up properly, and then try plugging the USB cable into a...
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... indicators provide estimates for planning purposes only. If this did not solve the issue, try the next solution. Errors If the product has an error, the lights on the product might flash, or an error message might need to replace the print cartridges. You do not need to replace the print cartridges until...
... indicators provide estimates for planning purposes only. If this did not solve the issue, try the next solution. Errors If the product has an error, the lights on the product might flash, or an error message might need to replace the print cartridges. You do not need to replace the print cartridges until...
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...button to resume. fast blinking On All ! If the problem persists, contact HP customer support. fast blinking Current ink level On All ! In the meantime, you about various error conditions. The product has a fatal error. 1. Attention light Fast blinking Fast blinking Fast blinking Fast blinking Fast blinking.... 2. Unplug the power cord. Solve a problem This section contains the following table for information on solving your error condition based on which lights are not installed in special sequences to inform you can continue to use the product as a printer...
...button to resume. fast blinking On All ! If the problem persists, contact HP customer support. fast blinking Current ink level On All ! In the meantime, you about various error conditions. The product has a fatal error. 1. Attention light Fast blinking Fast blinking Fast blinking Fast blinking Fast blinking.... 2. Unplug the power cord. Solve a problem This section contains the following table for information on solving your error condition based on which lights are not installed in special sequences to inform you can continue to use the product as a printer...
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...: • Error reading or writing the file • File not found • File format not supported • Invalid file name • Supported file types for technical support. If prompted, choose your country/region, and then click Contact HP for information on ink. Solution cartridge....mismatch Solution: To find support and warranty information, go to the HP Web site at a time. Replace the black print cartridge, or print in -One Errors 81 File messages The following is a list of product-related error messages: • Firmware revision mismatch • Memory is getting low...
...: • Error reading or writing the file • File not found • File format not supported • Invalid file name • Supported file types for technical support. If prompted, choose your country/region, and then click Contact HP for information on ink. Solution cartridge....mismatch Solution: To find support and warranty information, go to the HP Web site at a time. Replace the black print cartridge, or print in -One Errors 81 File messages The following is a list of product-related error messages: • Firmware revision mismatch • Memory is getting low...
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...format not supported Solution: Open the file in another application, and save it is a list of messages related to common user errors: • Cannot crop • Borderless printing error • No scan options • Out of the image you are trying to open or save . If the file extension ... a problem Cause: There was invalid. File not found Solution: Close some applications and try the task again. Supported file types for the HP All-in-One Refer to create a print preview file. Invalid file name Solution: Make sure that the product software recognizes. Cause: The file name you ...
...format not supported Solution: Open the file in another application, and save it is a list of messages related to common user errors: • Cannot crop • Borderless printing error • No scan options • Out of the image you are trying to open or save . If the file extension ... a problem Cause: There was invalid. File not found Solution: Close some applications and try the task again. Supported file types for the HP All-in-One Refer to create a print preview file. Invalid file name Solution: Make sure that the product software recognizes. Cause: The file name you ...
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... at least 50 MB of disk space Solution: Close some applications and try the task again. Borderless printing error Solution: Borderless printing cannot occur with the HP All-in-One. For more information. Solution 2: Create more space on your hard drive Solution 1: Close applications that are...your computer. Cause: The software that came with only the black print cartridge installed, and a borderless print job was not running . Errors 83 for more information, see : Replace the cartridges Cause: The product was in order, with your computer for example, delete temporary files...
... at least 50 MB of disk space Solution: Close some applications and try the task again. Borderless printing error Solution: Borderless printing cannot occur with the HP All-in-One. For more information. Solution 2: Create more space on your hard drive Solution 1: Close applications that are...your computer. Cause: The software that came with only the black print cartridge installed, and a borderless print job was not running . Errors 83 for more information, see : Replace the cartridges Cause: The product was in order, with your computer for example, delete temporary files...
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... damaged. If the product is longer than normal. Print cartridge messages The following is a list of paper-related error messages: • Ink is drying Ink is a list of print cartridge error messages: • Non-HP cartridges installed • Previously used , it on a flat surface to dry. Chapter 8 Cause: There was not enough available...
... damaged. If the product is longer than normal. Print cartridge messages The following is a list of paper-related error messages: • Ink is drying Ink is a list of print cartridge error messages: • Non-HP cartridges installed • Previously used , it on a flat surface to dry. Chapter 8 Cause: There was not enough available...
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...print cartridges until print quality becomes unacceptable. Errors 85 If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go /anticounterfeit For more information, see : Replace the cartridges Cause: The original HP ink in another printer. If it is... that you receive a lowink warning message, consider having a replacement cartridge available to continue. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Ink level warnings and indicators provide estimates for planning purposes only. Ink level warnings and indicators...
...print cartridges until print quality becomes unacceptable. Errors 85 If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go /anticounterfeit For more information, see : Replace the cartridges Cause: The original HP ink in another printer. If it is... that you receive a lowink warning message, consider having a replacement cartridge available to continue. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Ink level warnings and indicators provide estimates for planning purposes only. Ink level warnings and indicators...
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... make sure the print cartridges are fully inserted and locked in order, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 87 Solve a problem Print Cartridge(s) Missing Print cartridges missing or not detected Try the following solutions to the center of the product. 3. Also, make sure...
... make sure the print cartridges are fully inserted and locked in order, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 87 Solve a problem Print Cartridge(s) Missing Print cartridges missing or not detected Try the following solutions to the center of the product. 3. Also, make sure...
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...-colored contacts 2 Ink nozzles (do not clean) 8. Repeat if necessary for approximately ten minutes. Solution 3: Replace the print cartridges Solution: Replace the indicated print cartridge. Errors 89 Gently close the print cartridge door and plug the power cord into place. 9. Hold the print cartridge with the... HP logo on top, and insert the print cartridge back into the slot. Cause: The print cartridge contacts needed to dry for the other print cartridge. ...
...-colored contacts 2 Ink nozzles (do not clean) 8. Repeat if necessary for approximately ten minutes. Solution 3: Replace the print cartridges Solution: Replace the indicated print cartridge. Errors 89 Gently close the print cartridge door and plug the power cord into place. 9. Hold the print cartridge with the... HP logo on top, and insert the print cartridge back into the slot. Cause: The print cartridge contacts needed to dry for the other print cartridge. ...
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... copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 91 Remove the black print cartridge from the slot on . 2.
... copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 91 Remove the black print cartridge from the slot on . 2.
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... of the slot. 9. Press down on the cartridge to release it, and then pull it forward into the slot. 8. Close the print cartridge door. 10. Errors 93 Check to the next step. 7. Remove the black print cartridge from the slot on the cartridge to release it, and then pull it clicks... the tri-color print cartridge from the slot on the right. Solve a problem 1 Tri-color print cartridge 2 Black print cartridge 5. Check to see if the error has been resolved. • If the error has been resolved, then there is a problem with the black print cartridge. • If the...
... of the slot. 9. Press down on the cartridge to release it, and then pull it forward into the slot. 8. Close the print cartridge door. 10. Errors 93 Check to the next step. 7. Remove the black print cartridge from the slot on the cartridge to release it, and then pull it clicks... the tri-color print cartridge from the slot on the right. Solve a problem 1 Tri-color print cartridge 2 Black print cartridge 5. Check to see if the error has been resolved. • If the error has been resolved, then there is a problem with the black print cartridge. • If the...
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...solve the issue, try the next solution. Solution 2: Clean the print cartridge contacts Solution: Clean the print cartridge contacts on the left side. Errors 95 Reinsert the print cartridge by sliding it . Make sure you out of the slot. These can damage the print cartridges). Wait until ... rubber swabs, lint-free cloth, or any excess water from the back of the product. 2. Do not leave a print cartridge outside the HP All-in-One for ink and debris buildup. 5. TIP: Coffee filters are experiencing the problem. Dip a clean foam rubber swab or lint-free cloth into distilled...
...solve the issue, try the next solution. Solution 2: Clean the print cartridge contacts Solution: Clean the print cartridge contacts on the left side. Errors 95 Reinsert the print cartridge by sliding it . Make sure you out of the slot. These can damage the print cartridges). Wait until ... rubber swabs, lint-free cloth, or any excess water from the back of the product. 2. Do not leave a print cartridge outside the HP All-in-One for ink and debris buildup. 5. TIP: Coffee filters are experiencing the problem. Dip a clean foam rubber swab or lint-free cloth into distilled...
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Cause: One or both of the print cartridges were having a problem. NOTE: During ink-backup mode, the product can only print jobs from the control panel (such as copying or scanning an original). For more information, see Printing in ink-backup mode. Solve a problem Errors 97 You cannot initiate a print job from the computer.
Cause: One or both of the print cartridges were having a problem. NOTE: During ink-backup mode, the product can only print jobs from the control panel (such as copying or scanning an original). For more information, see Printing in ink-backup mode. Solve a problem Errors 97 You cannot initiate a print job from the computer.
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... The information contained in this material is possible the output from the HP All-in-One may be liable for technical or editorial errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P. Specifications Technical specifications for the HP All-in-One are provided in this section. For information about future operating system releases...
... The information contained in this material is possible the output from the HP All-in-One may be liable for technical or editorial errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P. Specifications Technical specifications for the HP All-in-One are provided in this section. For information about future operating system releases...
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Index A after the support period 45 B blank copy 78 scan 73 border 77 C color dull 61 connection problems HP All-in-One will not turn on 46 copy blank 78 missing information 77 paper types, recommended 30 specifications 102 troubleshooting 75 crop fails 83 customer support warranty ..., 59, 63 reversed page order 69 specifications 102 troubleshooting 67 vertical streaks 65 print cartridges damaged 87 error message 86, 87 incorrect 86 low ink 71 low on ink 86 missing 87 non-HP ink 84 previously used 85 print quality smeared ink 53 print settings print quality 52 problems copy 75...
Index A after the support period 45 B blank copy 78 scan 73 border 77 C color dull 61 connection problems HP All-in-One will not turn on 46 copy blank 78 missing information 77 paper types, recommended 30 specifications 102 troubleshooting 75 crop fails 83 customer support warranty ..., 59, 63 reversed page order 69 specifications 102 troubleshooting 67 vertical streaks 65 print cartridges damaged 87 error message 86, 87 incorrect 86 low ink 71 low on ink 86 missing 87 non-HP ink 84 previously used 85 print quality smeared ink 53 print settings print quality 52 problems copy 75...