User Guide
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... topics: • View the Readme file • Hardware setup troubleshooting • Software installation troubleshooting • Paper jams • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the Readme file You might want to refer...double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. CAUTION: Do not connect the USB cable to Deskjet F4200 All-In-One series, and then clicking Readme. Many issues are caused when ...
... topics: • View the Readme file • Hardware setup troubleshooting • Software installation troubleshooting • Paper jams • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors View the Readme file You might want to refer...double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM. CAUTION: Do not connect the USB cable to Deskjet F4200 All-In-One series, and then clicking Readme. Many issues are caused when ...
User Guide
Page 95
... in the HP All-in -One program group. 92 Troubleshooting The registration screen does not appear Solution: You can access the registration (Sign up now) screen from your hard drive. Do not simply delete the product application files from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Deskjet F4200 All...
... in the HP All-in -One program group. 92 Troubleshooting The registration screen does not appear Solution: You can access the registration (Sign up now) screen from your hard drive. Do not simply delete the product application files from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Deskjet F4200 All...
User Guide
Page 96
...the product. Restart your computer's CD-ROM drive and then start the Setup program. 6. To uninstall from your computer. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Insert the product CD-ROM into your computer. If you are not sure how ... USB cable to the computer before restarting your computer. Troubleshooting For more information, see the Windows Help. 2. Do not simply delete the HP All-in the Windows Start menu (click Programs or All Programs, HP, Deskjet F4200 All-In-One series, Uninstall). 1. Open the Windows control panel and...
...the product. Restart your computer's CD-ROM drive and then start the Setup program. 6. To uninstall from your computer. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Insert the product CD-ROM into your computer. If you are not sure how ... USB cable to the computer before restarting your computer. Troubleshooting For more information, see the Windows Help. 2. Do not simply delete the HP All-in the Windows Start menu (click Programs or All Programs, HP, Deskjet F4200 All-In-One series, Uninstall). 1. Open the Windows control panel and...
User Guide
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... software, try the next solution. If this , see the Windows Help. 2. If a screen appears to open the control panel varies by operating system. Select HP Deskjet All-In-One Driver Software, and then click Change/ Remove. Restart your computer until after you have reinstalled the software. 5. Disconnect the USB cable from your computer... panel and double-click Add or Remove Programs. NOTE: The procedure to confirm the deletion, confirm the deletion. 5. A New Hardware found screen might appear. 142 Troubleshooting Troubleshooting Chapter 12 drive. Make sure to scan again.
... software, try the next solution. If this , see the Windows Help. 2. If a screen appears to open the control panel varies by operating system. Select HP Deskjet All-In-One Driver Software, and then click Change/ Remove. Restart your computer until after you have reinstalled the software. 5. Disconnect the USB cable from your computer... panel and double-click Add or Remove Programs. NOTE: The procedure to confirm the deletion, confirm the deletion. 5. A New Hardware found screen might appear. 142 Troubleshooting Troubleshooting Chapter 12 drive. Make sure to scan again.
User Guide
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... check whether there is firmly connected to the HP Solution Center. Make sure the power cord is another instance or another tab for the product with a copy number included, such as HP Deskjet F4200 All-in the HP Solution Center. Troubleshooting Chapter 12 Solution 4: Check the status of... the product Solution: Check the status of the product in -One series 2. 5. To check the power supply 1. Select the second...
... check whether there is firmly connected to the HP Solution Center. Make sure the power cord is another instance or another tab for the product with a copy number included, such as HP Deskjet F4200 All-in the HP Solution Center. Troubleshooting Chapter 12 Solution 4: Check the status of... the product Solution: Check the status of the product in -One series 2. 5. To check the power supply 1. Select the second...
User Guide
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... back of the product. Errors 153 Troubleshooting c. NOTE: It is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version...
... back of the product. Errors 153 Troubleshooting c. NOTE: It is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version...
User Guide
Page 167
...HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet..., (with product name and software version number) • HP Software update • HP... HP Solution Center • HP Director • HP ...
...HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet..., (with product name and software version number) • HP Software update • HP... HP Solution Center • HP Director • HP ...
User Guide
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... the next solution. To uninstall and reinstall the software 1. Double-click Add/Remove Programs. 168 Troubleshooting If the first solution does not solve the problem, continue trying the remaining solutions until the issue is manufactured by... HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP ...
... the next solution. To uninstall and reinstall the software 1. Double-click Add/Remove Programs. 168 Troubleshooting If the first solution does not solve the problem, continue trying the remaining solutions until the issue is manufactured by... HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP ...
User Guide
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...below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to your... computer. Do not connect the product to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6. Troubleshooting 3. If you disconnect the product before restarting your computer's ...
...below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to your... computer. Do not connect the product to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6. Troubleshooting 3. If you disconnect the product before restarting your computer's ...
User Guide
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... not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Select Click here to ... additional applications from the Add/Remove Programs list, if they are listed in the Setup Guide that are related to resolve the issue. Troubleshooting Chapter 12 3. NOTE: It is resolved. • Solution 1: Reset the product • Solution 2: Check the power cord and...
... not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Select Click here to ... additional applications from the Add/Remove Programs list, if they are listed in the Setup Guide that are related to resolve the issue. Troubleshooting Chapter 12 3. NOTE: It is resolved. • Solution 1: Reset the product • Solution 2: Check the power cord and...
User Guide
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... any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the product. 8. Follow the onscreen instructions and the instructions provided in -One 174 Troubleshooting If prompted, choose your country/region, and then click...
... any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the product. 8. Follow the onscreen instructions and the instructions provided in -One 174 Troubleshooting If prompted, choose your country/region, and then click...
User Guide
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... the icon located in the top-level folder of the HP All-in-One software CD-ROM. If you must follow these steps: Troubleshooting common setup issues 1. Uninstall the software (if you to Deskjet F4200 series, and then clicking Readme. Restart your computer before the HP Photosmart software is connected to the computer until prompted...
... the icon located in the top-level folder of the HP All-in-One software CD-ROM. If you must follow these steps: Troubleshooting common setup issues 1. Uninstall the software (if you to Deskjet F4200 series, and then clicking Readme. Restart your computer before the HP Photosmart software is connected to the computer until prompted...
User Guide
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... provided in the HP All-in-One program group. The HP Digital Imaging Monitor does not appear in the system tray Solution: If the HP Digital Imaging Monitor does not appear in -One program group. 84 Troubleshooting Troubleshooting Chapter 12 Some of the desktop), start the HP Solution Center. If... not appear in the HP Solution Center, your installation might not be complete. Cause: The registration screen did not launch automatically. Do not simply delete the product application files from your hard drive. Make sure to Programs or All Programs, HP, Deskjet F4200 series, and then...
... provided in the HP All-in-One program group. The HP Digital Imaging Monitor does not appear in the system tray Solution: If the HP Digital Imaging Monitor does not appear in -One program group. 84 Troubleshooting Troubleshooting Chapter 12 Some of the desktop), start the HP Solution Center. If... not appear in the HP Solution Center, your installation might not be complete. Cause: The registration screen did not launch automatically. Do not simply delete the product application files from your hard drive. Make sure to Programs or All Programs, HP, Deskjet F4200 series, and then...
User Guide
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... into your computer. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions and the instructions provided in -One application files from your computer. Uninstall and reinstall the software If your installation is important that you have reinstalled the software. 5. Software installation troubleshooting 85 Do not connect the...
... into your computer. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions and the instructions provided in -One application files from your computer. Uninstall and reinstall the software If your installation is important that you have reinstalled the software. 5. Software installation troubleshooting 85 Do not connect the...
User Guide
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...troubleshooting" on page 77 for more troubleshooting information. Do not simply delete the application files from a Windows computer NOTE: Use this section if you might not be found. • An internal error has occurred. • The computer cannot communicate with the scanning device. After completing the steps for your product (such as one... correctly. Troubleshooting Chapter 12 Scan errors Review this method if Uninstall is not available in the Windows Start menu (click Programs or All Programs, HP, Deskjet F4200 series, Uninstall). 134 Troubleshooting Make sure...
...troubleshooting" on page 77 for more troubleshooting information. Do not simply delete the application files from a Windows computer NOTE: Use this section if you might not be found. • An internal error has occurred. • The computer cannot communicate with the scanning device. After completing the steps for your product (such as one... correctly. Troubleshooting Chapter 12 Scan errors Review this method if Uninstall is not available in the Windows Start menu (click Programs or All Programs, HP, Deskjet F4200 series, Uninstall). 134 Troubleshooting Make sure...
User Guide
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...to your computer until after you have reinstalled the software. 5. This should restart the Windows device detection (Plug and Play). Select HP Deskjet All-In-One Driver Software, and then click Change/ Remove. Restart your computer's CD-ROM drive and then start the Setup program. 6. Do...Device Manager Solution: Refresh the Windows Device Manager. A New Hardware found screen might be caused by operating system. This might appear. 7. Troubleshooting 1. Disconnect the product from the product. 6. NOTE: It is important that came with the product. Insert the product CD-ROM into ...
...to your computer until after you have reinstalled the software. 5. This should restart the Windows device detection (Plug and Play). Select HP Deskjet All-In-One Driver Software, and then click Change/ Remove. Restart your computer's CD-ROM drive and then start the Setup program. 6. Do...Device Manager Solution: Refresh the Windows Device Manager. A New Hardware found screen might be caused by operating system. This might appear. 7. Troubleshooting 1. Disconnect the product from the product. 6. NOTE: It is important that came with the product. Insert the product CD-ROM into ...
User Guide
Page 139
... the power cord. 5. Select the second instance of the product connected to another tab for the product with a copy number included, such as HP Deskjet F4200 All-in the power cord. 6. Plug the power cord into a power outlet, surge protector, or power strip. 1 Power connection 2 ... on the product. 7. Errors 137 Wait 5 seconds, and plug in -One Series 2. 5. Turn off the product and reset it to the HP Solution Center. If the product is another instance or another power outlet. 4. Troubleshooting 4. Try to scan again. Solution 5: Check the power supply Solution: Check...
... the power cord. 5. Select the second instance of the product connected to another tab for the product with a copy number included, such as HP Deskjet F4200 All-in the power cord. 6. Plug the power cord into a power outlet, surge protector, or power strip. 1 Power connection 2 ... on the product. 7. Errors 137 Wait 5 seconds, and plug in -One Series 2. 5. Turn off the product and reset it to the HP Solution Center. If the product is another instance or another power outlet. 4. Troubleshooting 4. Try to scan again. Solution 5: Check the power supply Solution: Check...
User Guide
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...8226; HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to the HP scanning ... Imaging folder. e. Uninstall the software completely. Turn off programs that it . Occasionally, TSR's prevent the HP software from starting up. 146 Troubleshooting Press the On to twain_32 old. 3. To uninstall the software completely a. On the Windows taskbar, click Start...
...8226; HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to the HP scanning ... Imaging folder. e. Uninstall the software completely. Turn off programs that it . Occasionally, TSR's prevent the HP software from starting up. 146 Troubleshooting Press the On to twain_32 old. 3. To uninstall the software completely a. On the Windows taskbar, click Start...
User Guide
Page 159
...remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Wait 60 ...HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you are still having trouble scanning, remove the following solutions to reset the product. Troubleshooting...
...remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Wait 60 ...HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you are still having trouble scanning, remove the following solutions to reset the product. Troubleshooting...
User Guide
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... not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the product. 8. Double-click Add/Remove Programs. Errors 161 Troubleshooting 7. Follow the onscreen instructions and the instructions provided in order...
... not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the product. 8. Double-click Add/Remove Programs. Errors 161 Troubleshooting 7. Follow the onscreen instructions and the instructions provided in order...