Maintenance and Service Guide
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... Packaging and transporting guidelines 21 Workstation guidelines 21 5 Removal and replacement procedures for Authorized Service Provider parts 23 Component replacement procedures ...23 Bottom cover ...23 Battery ...25 SSD drive ...26 v
... Packaging and transporting guidelines 21 Workstation guidelines 21 5 Removal and replacement procedures for Authorized Service Provider parts 23 Component replacement procedures ...23 Bottom cover ...23 Battery ...25 SSD drive ...26 v
Maintenance and Service Guide
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...options by default On/off LED AC adapter 45-W HP Smart AC adapter non-PFC USB-C Power cord Duck head power cord with 2-prong adapter (South Korea uses 3-pin duck head) Battery 4-cell, 38-Whr, 5.0 Ahr long life polymer battery Trusted Platform Module (TPM) 2.0 (Infineon, soldered...requirements Security Operating system Description Integrated dual-array microphone Ethernet available from docking stations; USB 3.1, DP, PD, Thunderbolt) Headphone/Microphone Combo HP ZBook 65/150/200 W Thunderbolt 3 Dock Keyboard Dura keys, backlit ClickPad Gestures enabled by default Taps enabled by way of M.2 ...
...options by default On/off LED AC adapter 45-W HP Smart AC adapter non-PFC USB-C Power cord Duck head power cord with 2-prong adapter (South Korea uses 3-pin duck head) Battery 4-cell, 38-Whr, 5.0 Ahr long life polymer battery Trusted Platform Module (TPM) 2.0 (Infineon, soldered...requirements Security Operating system Description Integrated dual-array microphone Ethernet available from docking stations; USB 3.1, DP, PD, Thunderbolt) Headphone/Microphone Combo HP ZBook 65/150/200 W Thunderbolt 3 Dock Keyboard Dura keys, backlit ClickPad Gestures enabled by default Taps enabled by way of M.2 ...
Maintenance and Service Guide
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... use an action key: ▲ Press and hold down the key. Opens the calendar. Mutes the microphone. Mutes or restores speaker sound. NOTE: To conserve battery power, turn off or on the computer. Decreases the screen brightness incrementally as long as you hold down the key. Using the action keys ●...
... use an action key: ▲ Press and hold down the key. Opens the calendar. Mutes the microphone. Mutes or restores speaker sound. NOTE: To conserve battery power, turn off or on the computer. Decreases the screen brightness incrementally as long as you hold down the key. Using the action keys ●...
Maintenance and Service Guide
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...a USB device that has a USB Type-C connector, supplying power to 90 percent. ● Off: The battery is disconnected (battery not charging): ● Blinking amber: The battery has reached a low battery level. or - NOTE: Your computer may be required. or - NOTE: Adapters (purchased separately) may also... (2) Description When AC power is connected: ● White: The battery charge is greater than 90 percent. ● Amber: The battery charge is from 0 to the computer and, if needed, charging the computer battery. - Connect a display device that has a USB Type-C connector,...
...a USB device that has a USB Type-C connector, supplying power to 90 percent. ● Off: The battery is disconnected (battery not charging): ● Blinking amber: The battery has reached a low battery level. or - NOTE: Your computer may be required. or - NOTE: Adapters (purchased separately) may also... (2) Description When AC power is connected: ● White: The battery charge is greater than 90 percent. ● Amber: The battery charge is from 0 to the computer and, if needed, charging the computer battery. - Connect a display device that has a USB Type-C connector,...
Maintenance and Service Guide
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...(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in this section: the bottom of the computer, inside the battery bay, under the service door, or on your computer. Labels 13 When contacting support, you will resemble one of the display. ● Service label-Provides...
...(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in this section: the bottom of the computer, inside the battery bay, under the service door, or on your computer. Labels 13 When contacting support, you will resemble one of the display. ● Service label-Provides...
Maintenance and Service Guide
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Item (9) (10) (11) Component Spare part number Battery (4-cell, 38-Wh, 1.89-Ah, Li ion) 828226-005 Audio board (includes cable) 850911-001 Bottom cover (includes feet) Standard models 850905-001 Lightweight models ...
Item (9) (10) (11) Component Spare part number Battery (4-cell, 38-Wh, 1.89-Ah, Li ion) 828226-005 Audio board (includes cable) 850911-001 Bottom cover (includes feet) Standard models 850905-001 Lightweight models ...
Maintenance and Service Guide
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...23). Remove the six Phillips PM2.0×3.0 screws (3) that secure the battery to the computer. 3. Reverse this procedure to the computer. 4. Battery Description 4-cell, 38-Wh, 1.89-Ah, Li ion battery Spare part number 828226-005 Before disassembling the computer, follow these steps...: 1. Disconnect the battery cable from the computer. 4. Lift the battery out of the computer (4). Disconnect all external devices from the system board (1). 2. Remove the battery: 1. Component replacement procedures 25 If you are unsure whether ...
...23). Remove the six Phillips PM2.0×3.0 screws (3) that secure the battery to the computer. 3. Reverse this procedure to the computer. 4. Battery Description 4-cell, 38-Wh, 1.89-Ah, Li ion battery Spare part number 828226-005 Before disassembling the computer, follow these steps...: 1. Disconnect the battery cable from the computer. 4. Lift the battery out of the computer (4). Disconnect all external devices from the system board (1). 2. Remove the battery: 1. Component replacement procedures 25 If you are unsure whether ...
Maintenance and Service Guide
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... 1. Reverse this procedure to the system board. 2. Remove the drive (2) by unplugging the power cord from the computer. 3. Disconnect the battery cable (see Bottom cover on page 23). 5. Disconnect the power from the computer by pulling it down through the operating system. 2. SSD... with notches to prevent incorrect insertion. NOTE: M.2 drives are unsure whether the computer is off the computer. Remove the bottom cover (see Battery on , and then shut it away from the computer. 4. Disconnect all external devices from the connector. Remove the Phillips PM2.0×3.0 screw...
... 1. Reverse this procedure to the system board. 2. Remove the drive (2) by unplugging the power cord from the computer. 3. Disconnect the battery cable (see Bottom cover on page 23). 5. Disconnect the power from the computer by pulling it down through the operating system. 2. SSD... with notches to prevent incorrect insertion. NOTE: M.2 drives are unsure whether the computer is off the computer. Remove the bottom cover (see Battery on , and then shut it away from the computer. 4. Disconnect all external devices from the connector. Remove the Phillips PM2.0×3.0 screw...
Maintenance and Service Guide
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Remove the speaker assembly: 1. Lift the tape that secure the speakers to the computer. 4. Disconnect the battery cable (see Bottom cover on page 23). 5. Speaker assembly Description Speaker assembly (includes cable) Spare part number 850906-001 Before removing the speaker ...from the computer. 3. Remove the six Phillips PM2.0×3.0 screws (3) that secures the cable to install the speakers. Remove the bottom cover (see Battery on , and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer (4).
Remove the speaker assembly: 1. Lift the tape that secure the speakers to the computer. 4. Disconnect the battery cable (see Bottom cover on page 23). 5. Speaker assembly Description Speaker assembly (includes cable) Spare part number 850906-001 Before removing the speaker ...from the computer. 3. Remove the six Phillips PM2.0×3.0 screws (3) that secures the cable to install the speakers. Remove the bottom cover (see Battery on , and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer (4).
Maintenance and Service Guide
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... audio board cable from the computer. 4. If you are unsure whether the computer is off the computer. Remove the bottom cover (see Battery on page 23). 5. Disconnect all external devices from the system board (1). 2. Remove the two Phillips PM2.0×3.0 screws (2) that secure... the audio board to the computer. 3. Disconnect the battery cable (see Bottom cover on page 25). To replace the audio board, reverse the removal procedures. 28 Chapter 5 Removal and replacement procedures ...
... audio board cable from the computer. 4. If you are unsure whether the computer is off the computer. Remove the bottom cover (see Battery on page 23). 5. Disconnect all external devices from the system board (1). 2. Remove the two Phillips PM2.0×3.0 screws (2) that secure... the audio board to the computer. 3. Disconnect the battery cable (see Bottom cover on page 25). To replace the audio board, reverse the removal procedures. 28 Chapter 5 Removal and replacement procedures ...
Maintenance and Service Guide
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... page 23). 5. Remove the adhesive from the computer (5). Reverse the removal procedures to the battery (2). 3. If you are unsure whether the computer is off the computer. Remove the TouchPad: 1. Remove the battery (see Bottom cover on page 25). Lift the cable from the system board. 2. Component replacement procedures 29 TouchPad Description TouchPad...
... page 23). 5. Remove the adhesive from the computer (5). Reverse the removal procedures to the battery (2). 3. If you are unsure whether the computer is off the computer. Remove the TouchPad: 1. Remove the battery (see Bottom cover on page 25). Lift the cable from the system board. 2. Component replacement procedures 29 TouchPad Description TouchPad...
Maintenance and Service Guide
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... steps: 1. If you are removed from the defective system board and installed on the replacement system board: ● SSD drive module (see Battery on page 26) Remove the system board: 1. System board NOTE: The system board spare part kit includes a processor, heat sink, 8 ... Keyboard cable (primary) (7): Audio board cable (8): Speaker cable 30 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Remove the battery (see SSD drive on page 25). 6. When replacing the system board, be sure that the following components are unsure whether the computer is...
... steps: 1. If you are removed from the defective system board and installed on the replacement system board: ● SSD drive module (see Battery on page 26) Remove the system board: 1. System board NOTE: The system board spare part kit includes a processor, heat sink, 8 ... Keyboard cable (primary) (7): Audio board cable (8): Speaker cable 30 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Remove the battery (see SSD drive on page 25). 6. When replacing the system board, be sure that the following components are unsure whether the computer is...
Maintenance and Service Guide
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... spared. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the bottom cover (see Battery on page 23). 5. Remove the display assembly: 1. Remove the battery (see Bottom cover on page 25). Individual components are unsure whether the computer is off the computer. Display assembly Description Display...
... spared. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the bottom cover (see Battery on page 23). 5. Remove the display assembly: 1. Remove the battery (see Bottom cover on page 25). Individual components are unsure whether the computer is off the computer. Display assembly Description Display...
Maintenance and Service Guide
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...are unsure whether the computer is off the computer. Remove the bottom cover (see Bottom cover on page 30). Remove the system board (see Battery on , and then shut it down through the operating system. 2. Remove the keyboard: 1. Component replacement procedures 37 Remove the... battery (see System board on page 23). 5. Description Keyboard (backlit; Disconnect the power from the computer by unplugging the power cord from the computer. 4. ...
...are unsure whether the computer is off the computer. Remove the bottom cover (see Bottom cover on page 30). Remove the system board (see Battery on , and then shut it down through the operating system. 2. Remove the keyboard: 1. Component replacement procedures 37 Remove the... battery (see System board on page 23). 5. Description Keyboard (backlit; Disconnect the power from the computer by unplugging the power cord from the computer. 4. ...
Maintenance and Service Guide
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Position the battery upside down. 8. 6. Replace the Mylar insulator (1) (911281-001) on the inside of the battery. 9. Position the battery upright. Component replacement procedures 41 Add graphite sheets (1) (911287-001) and (2) (911288-001) on the bottom of the bottom cover. 7.
Position the battery upside down. 8. 6. Replace the Mylar insulator (1) (911281-001) on the inside of the battery. 9. Position the battery upright. Component replacement procedures 41 Add graphite sheets (1) (911287-001) and (2) (911288-001) on the bottom of the bottom cover. 7.
Maintenance and Service Guide
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Reassemble the computer. 42 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Replace the Mylar insulator (911290-001) on the left side of the top of the battery (2), and replace the foam piece (911289-001) in the middle of the top of the battery (3). 11. 10.
Reassemble the computer. 42 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts Replace the Mylar insulator (911290-001) on the left side of the top of the battery (2), and replace the foam piece (911289-001) in the middle of the top of the battery (3). 11. 10.
Maintenance and Service Guide
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...taskbar. 2. Select the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - At the download area, follow these instructions: Do not disconnect power on battery power, docked in compressed files called SoftPaqs. Make a note of the screen, and then ..., and then select System Information. 3. Select Updates, and then select Check for later BIOS versions, see Downloading a BIOS update on the HP website are packaged in an optional docking device, or connected to the location on your computer. You will need to reliable external power using ...
...taskbar. 2. Select the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - At the download area, follow these instructions: Do not disconnect power on battery power, docked in compressed files called SoftPaqs. Make a note of the screen, and then ..., and then select System Information. 3. Select Updates, and then select Check for later BIOS versions, see Downloading a BIOS update on the HP website are packaged in an optional docking device, or connected to the location on your computer. You will need to reliable external power using ...
Maintenance and Service Guide
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...drive where the BIOS update is connected to reliable external power using Computer Setup. 1. If no instructions are revealed, follow the on battery power, docked in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and... of the date, name, or other identifier. During the download and installation, follow these instructions: Do not disconnect power on the HP website. BIOS version information (also known as ROM date and System BIOS) can be available on the computer by selecting Start > Help...
...drive where the BIOS update is connected to reliable external power using Computer Setup. 1. If no instructions are revealed, follow the on battery power, docked in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and... of the date, name, or other identifier. During the download and installation, follow these instructions: Do not disconnect power on the HP website. BIOS version information (also known as ROM date and System BIOS) can be available on the computer by selecting Start > Help...
Maintenance and Service Guide
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...on the computer. Creating HP Recovery media (select products only) If possible, check for your computer model. ● Use HP Recovery Manager to the keyboard dock before you can also find contact information on a tablet, the tablet battery must be used to the HP support assistant app. ▲...; Type support in the taskbar. Go to http://www.hp.com/support, select your system For additional information, refer to reinstall the original...
...on the computer. Creating HP Recovery media (select products only) If possible, check for your computer model. ● Use HP Recovery Manager to the keyboard dock before you can also find contact information on a tablet, the tablet battery must be used to the HP support assistant app. ▲...; Type support in the taskbar. Go to http://www.hp.com/support, select your system For additional information, refer to reinstall the original...
Maintenance and Service Guide
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..., and then follow the on-screen instructions to reject. If a DriveLock password is displayed at the prompt. Reboot the system. Remove all power and system batteries for Startup Menu" message is set, select the Security menu, and scroll down to save changes and exit, and then select Shutdown. a. Legacy BIOS Steps...
..., and then follow the on-screen instructions to reject. If a DriveLock password is displayed at the prompt. Reboot the system. Remove all power and system batteries for Startup Menu" message is set, select the Security menu, and scroll down to save changes and exit, and then select Shutdown. a. Legacy BIOS Steps...