Maintenance and Service Guide
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HP EliteBook 850 G2 Notebook PC HP EliteBook 750 G2 Notebook PC HP ZBook 15u G2 Mobile Workstation Maintenance and Service Guide
HP EliteBook 850 G2 Notebook PC HP EliteBook 750 G2 Notebook PC HP ZBook 15u G2 Mobile Workstation Maintenance and Service Guide
Maintenance and Service Guide
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... of contents 1 Product description ...1 Processor ...1 Chipset ...1 Graphics ...2 Display panel ...2 Memory ...3 Memory ...4 Hard drive - HP ZBook 15u G2 Mobile Workstation 6 Audio and video ...7 Ethernet ...7 Wireless ...8 External media cards ...9 Ports ...10 Keyboard/pointing...models only 17 Keys ...18 Lights ...19 TouchPad ...20 Front ...21 Left ...22 Right ...23 ENWW vii HP EliteBook 850 G2 and HP EliteBook 750 G2 Notebook PC 6 Solid-state drive - HP ZBook 15u G2 Mobile Workstation 5 Solid-state drive - HP EliteBook 850 G2 and HP EliteBook 750 G2 Notebook PC 5 Hard drive -
... of contents 1 Product description ...1 Processor ...1 Chipset ...1 Graphics ...2 Display panel ...2 Memory ...3 Memory ...4 Hard drive - HP ZBook 15u G2 Mobile Workstation 6 Audio and video ...7 Ethernet ...7 Wireless ...8 External media cards ...9 Ports ...10 Keyboard/pointing...models only 17 Keys ...18 Lights ...19 TouchPad ...20 Front ...21 Left ...22 Right ...23 ENWW vii HP EliteBook 850 G2 and HP EliteBook 750 G2 Notebook PC 6 Solid-state drive - HP ZBook 15u G2 Mobile Workstation 5 Solid-state drive - HP EliteBook 850 G2 and HP EliteBook 750 G2 Notebook PC 5 Hard drive -
Maintenance and Service Guide
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... (3.0-MB L3 cache, dual core, 15-W) Chipset Description Intel soldered on circuit (SoC) HP EliteBook 850 G2 Notebook PC √ √ √ √ √ HP EliteBook 850 G2 Notebook PC √ HP EliteBook 750 G2 Notebook PC √ √ √ HP EliteBook 750 G2 Notebook PC √ HP ZBook 15u G2 Mobile Workstation HP ZBook 15u G2 Mobile Workstation √ ENWW Processor 1
... (3.0-MB L3 cache, dual core, 15-W) Chipset Description Intel soldered on circuit (SoC) HP EliteBook 850 G2 Notebook PC √ √ √ √ √ HP EliteBook 850 G2 Notebook PC √ HP EliteBook 750 G2 Notebook PC √ √ √ HP EliteBook 750 G2 Notebook PC √ HP ZBook 15u G2 Mobile Workstation HP ZBook 15u G2 Mobile Workstation √ ENWW Processor 1
Maintenance and Service Guide
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...™ M4170 128-bit (GDDR5) graphics subsystem Internal graphics: Integrated Intel HD Graphics 5500 universal memory architecture (UMA) graphics HP EliteBook 850 G2 Notebook PC √ √ Display panel Description xxx 15.6-in, light-emitting diode (LED) backlit, full ... wide area network (WWAN) antenna cables HP EliteBook 850 G2 Notebook PC √ √ √ √ HP EliteBook 750 G2 Notebook PC √ √ HP EliteBook 750 G2 Notebook PC √ √ √ √ HP ZBook 15u G2 Mobile Workstation √ √ HP ZBook 15u G2 Mobile Workstation √ ...
...™ M4170 128-bit (GDDR5) graphics subsystem Internal graphics: Integrated Intel HD Graphics 5500 universal memory architecture (UMA) graphics HP EliteBook 850 G2 Notebook PC √ √ Display panel Description xxx 15.6-in, light-emitting diode (LED) backlit, full ... wide area network (WWAN) antenna cables HP EliteBook 850 G2 Notebook PC √ √ √ √ HP EliteBook 750 G2 Notebook PC √ √ HP EliteBook 750 G2 Notebook PC √ √ √ √ HP ZBook 15u G2 Mobile Workstation √ √ HP ZBook 15u G2 Mobile Workstation √ ...
Maintenance and Service Guide
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...; 6144 MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 850 G2 Notebook PC √ √ √ √ HP EliteBook 750 G2 Notebook PC √ √ √ √ HP ZBook 15u G2 Mobile Workstation √ √ √ ENWW Memory 3 Memory Description Two customer-accessible/ upgradable memory module...
...; 6144 MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 850 G2 Notebook PC √ √ √ √ HP EliteBook 750 G2 Notebook PC √ √ √ √ HP ZBook 15u G2 Mobile Workstation √ √ √ ENWW Memory 3 Memory Description Two customer-accessible/ upgradable memory module...
Maintenance and Service Guide
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Memory Description Supports 16384 MB of system RAM in the following configurations: ● 16384 MB (8192 MB×2) ● 12288 MB (8192 MB + 4096 MB) ● 8192 MB (8192 MB×1) ● 8192 MB (4096 MB×2) ● 6144 MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 850 G2 Notebook PC HP EliteBook 750 G2 Notebook PC HP ZBook 15u G2 Mobile Workstation √ 4 Chapter 1 Product description ENWW
Memory Description Supports 16384 MB of system RAM in the following configurations: ● 16384 MB (8192 MB×2) ● 12288 MB (8192 MB + 4096 MB) ● 8192 MB (8192 MB×1) ● 8192 MB (4096 MB×2) ● 6144 MB (4096 MB + 2048 MB) ● 4096 MB (4096 MB×1) ● 2048 MB (2048×1) HP EliteBook 850 G2 Notebook PC HP EliteBook 750 G2 Notebook PC HP ZBook 15u G2 Mobile Workstation √ 4 Chapter 1 Product description ENWW
Maintenance and Service Guide
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Hard drive - HP EliteBook 850 G2 and HP EliteBook 750 G2 Notebook PC Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm...-GB, 5400-rpm, SED, FIPS-140-2, supporting Opal 2.0 storage specification ● 320-GB, 7200-rpm, 7.0-mm hard drive Hard drive - HP ZBook 15u G2 Mobile Workstation Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in ) ... storage specification ● 500-GB, 5400-rpm, SED, FIPS-140-2, supporting Opal 2.0 storage specification ENWW Hard drive - HP EliteBook 850 G2 and HP EliteBook 750 G2 Notebook PC 5
Hard drive - HP EliteBook 850 G2 and HP EliteBook 750 G2 Notebook PC Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm...-GB, 5400-rpm, SED, FIPS-140-2, supporting Opal 2.0 storage specification ● 320-GB, 7200-rpm, 7.0-mm hard drive Hard drive - HP ZBook 15u G2 Mobile Workstation Description Supports 2.5 in (6.35 cm) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in ) ... storage specification ● 500-GB, 5400-rpm, SED, FIPS-140-2, supporting Opal 2.0 storage specification ENWW Hard drive - HP EliteBook 850 G2 and HP EliteBook 750 G2 Notebook PC 5
Maintenance and Service Guide
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HP ZBook 15u G2 Mobile Workstation Description Supports the following solid-state drives: ● 512-GB SATA-3 solid-state drive ● 512-GB SATA-3 solid-state ...-GB, SATA-3 solid-state drive ● 128-GB, SATA-3 solid-state drive, supporting TLC ● 128-GB solid-state drive Solid-state drive - HP EliteBook 850 G2 and HP EliteBook 750 G2 Notebook PC Description Supports the following solid-state drives: ● 512-GB SATA-3 solid-state drive ● 512-GB SATA-3 solid-state drive...
HP ZBook 15u G2 Mobile Workstation Description Supports the following solid-state drives: ● 512-GB SATA-3 solid-state drive ● 512-GB SATA-3 solid-state ...-GB, SATA-3 solid-state drive ● 128-GB, SATA-3 solid-state drive, supporting TLC ● 128-GB solid-state drive Solid-state drive - HP EliteBook 850 G2 and HP EliteBook 750 G2 Notebook PC Description Supports the following solid-state drives: ● 512-GB SATA-3 solid-state drive ● 512-GB SATA-3 solid-state drive...
Maintenance and Service Guide
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Audio and video Description Two stereo speakers (2) Dual array microphones Realtek ALC3228 HD Audio with DTS Studio Sound 720p webcam (support for no webcam option) HP EliteBook 850 G2 Notebook PC √ √ √ √ Ethernet Description Intel I218LM 10/100/1000 Ethernet, with iAMT S3/S4/S5 wake on LAN HP EliteBook 850 G2 Notebook PC √ √ HP EliteBook 750 G2 Notebook PC HP EliteBook 750 G2 Notebook PC √ √ HP ZBook 15u G2 Mobile Workstation HP ZBook 15u G2 Mobile Workstation √ √ ENWW Audio and video 7
Audio and video Description Two stereo speakers (2) Dual array microphones Realtek ALC3228 HD Audio with DTS Studio Sound 720p webcam (support for no webcam option) HP EliteBook 850 G2 Notebook PC √ √ √ √ Ethernet Description Intel I218LM 10/100/1000 Ethernet, with iAMT S3/S4/S5 wake on LAN HP EliteBook 850 G2 Notebook PC √ √ HP EliteBook 750 G2 Notebook PC HP EliteBook 750 G2 Notebook PC √ √ HP ZBook 15u G2 Mobile Workstation HP ZBook 15u G2 Mobile Workstation √ √ ENWW Audio and video 7
Maintenance and Service Guide
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... built into display assembly (separate antennas required for TouchScreen display assembly) Secured by subscriber identity module (SIM, user-accessible behind battery) Supports no WWAN option HP EliteBook 850 G2 Notebook PC HP EliteBook 750 G2 Notebook PC HP ZBook 15u G2 Mobile Workstation 8 Chapter 1 Product description ENWW
... built into display assembly (separate antennas required for TouchScreen display assembly) Secured by subscriber identity module (SIM, user-accessible behind battery) Supports no WWAN option HP EliteBook 850 G2 Notebook PC HP EliteBook 750 G2 Notebook PC HP ZBook 15u G2 Mobile Workstation 8 Chapter 1 Product description ENWW
Maintenance and Service Guide
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HP EliteBook 850 G2 Notebook PC √ HP EliteBook 750 G2 Notebook PC √ √ HP EliteBook 750 G2 Notebook PC √ HP ZBook 15u G2 Mobile Workstation √ √ HP ZBook 15u G2 Mobile Workstation √ ENWW External media cards 9 Reads data from and writes data to digital memory cards such as Secure Digital (SD). ...
HP EliteBook 850 G2 Notebook PC √ HP EliteBook 750 G2 Notebook PC √ √ HP EliteBook 750 G2 Notebook PC √ HP ZBook 15u G2 Mobile Workstation √ √ HP ZBook 15u G2 Mobile Workstation √ ENWW External media cards 9 Reads data from and writes data to digital memory cards such as Secure Digital (SD). ...
Maintenance and Service Guide
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...external resolution @ 75 Hz, hot plug and unplug and auto detection for correct output to wide-aspect versus standard aspect video HP EliteBook 850 G2 Notebook PC √ Keyboard/pointing devices Description Glass with chemical etched surface, dual-point, spillresistant with drain, ... default Supports two-way scroll On/off button HP EliteBook 850 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 750 G2 Notebook PC √ HP EliteBook 750 G2 Notebook PC HP ZBook 15u G2 Mobile Workstation √ HP ZBook 15u G2 Mobile Workstation 10 Chapter 1 Product...
...external resolution @ 75 Hz, hot plug and unplug and auto detection for correct output to wide-aspect versus standard aspect video HP EliteBook 850 G2 Notebook PC √ Keyboard/pointing devices Description Glass with chemical etched surface, dual-point, spillresistant with drain, ... default Supports two-way scroll On/off button HP EliteBook 850 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 750 G2 Notebook PC √ HP EliteBook 750 G2 Notebook PC HP ZBook 15u G2 Mobile Workstation √ HP ZBook 15u G2 Mobile Workstation 10 Chapter 1 Product...
Maintenance and Service Guide
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...: ● 3 cell, 50 Wh, 4.45 Ah long-life battery ● 3 cell, 24 Wh, 2.2 Ah longlife battery HP EliteBook 850 G2 Notebook PC √ √ Security Description Supports security cable lock Supports fingerprint reader and no fingerprint reader option Supports Trusted ...encryption Preboot authentication (password, Smart Card) HP EliteBook 850 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 750 G2 Notebook PC √ √ HP EliteBook 750 G2 Notebook PC HP ZBook 15u G2 Mobile Workstation √ √ HP ZBook 15u G2 Mobile Workstation ENWW Power ...
...: ● 3 cell, 50 Wh, 4.45 Ah long-life battery ● 3 cell, 24 Wh, 2.2 Ah longlife battery HP EliteBook 850 G2 Notebook PC √ √ Security Description Supports security cable lock Supports fingerprint reader and no fingerprint reader option Supports Trusted ...encryption Preboot authentication (password, Smart Card) HP EliteBook 850 G2 Notebook PC √ √ √ √ √ √ HP EliteBook 750 G2 Notebook PC √ √ HP EliteBook 750 G2 Notebook PC HP ZBook 15u G2 Mobile Workstation √ √ HP ZBook 15u G2 Mobile Workstation ENWW Power ...
Maintenance and Service Guide
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...; Windows 8.1 Professional 64-bit ● Windows 8.1 Professional 64-bit DPK with any Windows 7 or Windows 8.1 Professional downgrade operating system) HP EliteBook 850 G2 Notebook PC √ √ HP EliteBook 750 G2 Notebook PC √ √ HP ZBook 15u G2 Mobile Workstation √ √ 12 Chapter 1 Product description ENWW and 32-bit ● Windows 7 Home Premium 64...
...; Windows 8.1 Professional 64-bit ● Windows 8.1 Professional 64-bit DPK with any Windows 7 or Windows 8.1 Professional downgrade operating system) HP EliteBook 850 G2 Notebook PC √ √ HP EliteBook 750 G2 Notebook PC √ √ HP ZBook 15u G2 Mobile Workstation √ √ 12 Chapter 1 Product description ENWW and 32-bit ● Windows 7 Home Premium 64...
Maintenance and Service Guide
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... 7 Home Basic 32-bit (available with any Windows 7 HP operating system except AsiaPacific countries and regions and the People's Republic of China) ● Windows 7 Home Premium 64- and 32-bit HP EliteBook 850 G2 Notebook PC √ √ √ HP EliteBook 750 G2 Notebook PC √ √ √ HP ZBook 15u G2 Mobile Workstation √ √ √...
... 7 Home Basic 32-bit (available with any Windows 7 HP operating system except AsiaPacific countries and regions and the People's Republic of China) ● Windows 7 Home Premium 64- and 32-bit HP EliteBook 850 G2 Notebook PC √ √ √ HP EliteBook 750 G2 Notebook PC √ √ √ HP ZBook 15u G2 Mobile Workstation √ √ √...
Maintenance and Service Guide
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Serviceability Description End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Solid-state drive ● WLAN module ● WWAN module HP EliteBook 850 G2 Notebook PC √ HP EliteBook 750 G2 Notebook PC √ HP ZBook 15u G2 Mobile Workstation √ 14 Chapter 1 Product description ENWW
Serviceability Description End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Solid-state drive ● WLAN module ● WWAN module HP EliteBook 850 G2 Notebook PC √ HP EliteBook 750 G2 Notebook PC √ HP ZBook 15u G2 Mobile Workstation √ 14 Chapter 1 Product description ENWW
Maintenance and Service Guide
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...at the subcomponent level only. Item Component Spare part number (1) Display assembly: Non-TouchScreen display assemblies are for use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC computer models. 15.6-in, LED backlit, FHD, SVA, 60% CG, 300 nits, eDP 1.2 slim (...-B71 For use only on page 37. For more display assembly spare part information, see Display assembly subcomponents on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC computer models (includes backlight, keyboard, and pointing stick cables): For use in Belgium 776475-A41 ...
...at the subcomponent level only. Item Component Spare part number (1) Display assembly: Non-TouchScreen display assemblies are for use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC computer models. 15.6-in, LED backlit, FHD, SVA, 60% CG, 300 nits, eDP 1.2 slim (...-B71 For use only on page 37. For more display assembly spare part information, see Display assembly subcomponents on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC computer models (includes backlight, keyboard, and pointing stick cables): For use in Belgium 776475-A41 ...
Maintenance and Service Guide
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... the United Kingdom and Singapore 731179-031 For use in the United States 731179-001 Keyboard with pointing stick for use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC computer models (includes keyboard and pointing stick cables): For use in Belgium 776474-A41 For use in Brazil 776474...
... the United Kingdom and Singapore 731179-031 For use in the United States 731179-001 Keyboard with pointing stick for use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC computer models (includes keyboard and pointing stick cables): For use in Belgium 776474-A41 For use in Brazil 776474...
Maintenance and Service Guide
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...For use in the United States 730794-001 (3) Top cover: For use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC 804337-001 computer models For use only on HP ZBook 15u G2 Mobile Workstation computer models 796893-001 (4) Power button board (includes cable)...includes TouchPad cable): For use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC 799544-001 computer models equipped with an NFC module (includes NFC module cable) For use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC 797431-001 computer models not...
...For use in the United States 730794-001 (3) Top cover: For use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC 804337-001 computer models For use only on HP ZBook 15u G2 Mobile Workstation computer models 796893-001 (4) Power button board (includes cable)...includes TouchPad cable): For use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC 799544-001 computer models equipped with an NFC module (includes NFC module cable) For use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC 797431-001 computer models not...
Maintenance and Service Guide
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... ENWW Heat sink (includes replacement thermal material): For use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC 803019-001 computer models equipped with a graphics subsystem with discrete memory For use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC 803018-001 computer models equipped with a graphics subsystem...
... ENWW Heat sink (includes replacement thermal material): For use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC 803019-001 computer models equipped with a graphics subsystem with discrete memory For use only on HP EliteBook 850 G2 Notebook PC and HP EliteBook 750 G2 Notebook PC 803018-001 computer models equipped with a graphics subsystem...