HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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...-screen instructions to download your changes, use the tab key and the arrow keys to the hard drive. Follow any device, cable, or cord. 1. Windows XP-Open Windows Explorer by selecting Start > Computer. To exit Setup Utility (BIOS) without saving your selection to select Exit > Exit Discarding Changes, and then press enter. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. At the download area, follow these steps: 1. If no instructions are displayed...
...-screen instructions to download your changes, use the tab key and the arrow keys to the hard drive. Follow any device, cable, or cord. 1. Windows XP-Open Windows Explorer by selecting Start > Computer. To exit Setup Utility (BIOS) without saving your selection to select Exit > Exit Discarding Changes, and then press enter. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. At the download area, follow these steps: 1. If no instructions are displayed...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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..., Windows System Restore is an option. For more information, see Removing the HP Recovery partition on page 72. Restore and recovery 69 To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. ● If you can choose the System Recovery option from the HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on page 71. ● If you want to recover the computer's original factory partitioning...
..., Windows System Restore is an option. For more information, see Removing the HP Recovery partition on page 72. Restore and recovery 69 To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. ● If you can choose the System Recovery option from the HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on page 71. ● If you want to recover the computer's original factory partitioning...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... or password when using the f11 key. IMPORTANT: Refresh removes any personal information you wish to remove personal information before you press the power button. 2. To access HP Support Assistant, on the system at the factory. Click Change PC settings in this section provides a speedy, simple way to return the computer to display the charms. 2. Select Troubleshoot from the PC settings screen. 4. NOTE: During Refresh, a list of the screen...
... or password when using the f11 key. IMPORTANT: Refresh removes any personal information you wish to remove personal information before you press the power button. 2. To access HP Support Assistant, on the system at the factory. Click Change PC settings in this section provides a speedy, simple way to return the computer to display the charms. 2. Select Troubleshoot from the PC settings screen. 4. NOTE: During Refresh, a list of the screen...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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...Restore and recovery 71 Recovering using HP Recovery Manager HP Recovery Manager software allows you need for recovery discs or a recovery USB flash drive. Select Troubleshoot from the HP Recovery partition: 1. This type of recovery can only be used if the hard drive is still working. For worldwide support, go /contactHP. Press and hold f11 as a final attempt to correct computer issues. ● HP Recovery media must use HP Recovery media. ● If the HP Recovery media do not work, you must be used if the computer hard drive fails. ● To use the Factory Reset...
...Restore and recovery 71 Recovering using HP Recovery Manager HP Recovery Manager software allows you need for recovery discs or a recovery USB flash drive. Select Troubleshoot from the HP Recovery partition: 1. This type of recovery can only be used if the hard drive is still working. For worldwide support, go /contactHP. Press and hold f11 as a final attempt to correct computer issues. ● HP Recovery media must use HP Recovery media. ● If the HP Recovery media do not work, you must be used if the computer hard drive fails. ● To use the Factory Reset...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... description 2 USB 2.0 11, 12 power button, identifying 4 power cord set requirements 73 spare part numbers 19 power requirements, product description 2 processor, product description 1 product description audio 1 display panel 1 external media cards 1 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 2 video 1 wireless 1 product name 1 product name and number, computer 14 R recovery 69, 70 HP Recovery Manager 71 starting 71 system 71 recovery partition 71 removing 72...
... description 2 USB 2.0 11, 12 power button, identifying 4 power cord set requirements 73 spare part numbers 19 power requirements, product description 2 processor, product description 1 product description audio 1 display panel 1 external media cards 1 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 2 video 1 wireless 1 product name 1 product name and number, computer 14 R recovery 69, 70 HP Recovery Manager 71 starting 71 system 71 recovery partition 71 removing 72...
User Guide - Windows 8
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... the wireless controls 30 Using the wireless key 30 Using operating system controls 31 Using a WLAN ...31 Using an Internet service provider 31 Setting up a WLAN 32 Configuring a wireless router 32 Protecting your WLAN 32 Connecting to a WLAN 33 Using Bluetooth wireless devices 33 4 Enjoying entertainment features ...34 Multimedia features ...35 Using the webcams ...38 Using audio ...39 Connecting speakers ...40 Using Beats Audio ...40 Accessing Beats Audio Control Panel 40 Enabling and disabling Beats Audio 40 Checking the sound ...40 Using video ...42 Connecting an HDMI device 42...
... the wireless controls 30 Using the wireless key 30 Using operating system controls 31 Using a WLAN ...31 Using an Internet service provider 31 Setting up a WLAN 32 Configuring a wireless router 32 Protecting your WLAN 32 Connecting to a WLAN 33 Using Bluetooth wireless devices 33 4 Enjoying entertainment features ...34 Multimedia features ...35 Using the webcams ...38 Using audio ...39 Connecting speakers ...40 Using Beats Audio ...40 Accessing Beats Audio Control Panel 40 Enabling and disabling Beats Audio 40 Checking the sound ...40 Using video ...42 Connecting an HDMI device 42...
User Guide - Windows 8
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... Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using System Diagnostics ...71 11 Backing up, restoring, and recovering ...72 Creating recovery media and backups 73 Restore and recovery ...74 Using Windows Refresh for quick and easy recovery 75 Remove everything and reinstall Windows 75 Recovering using HP Recovery Manager 76 What you need to know 76 Using the HP Recovery partition to recover a minimized image (select models only) ...76 Changing the boot order 77 Removing the HP Recovery partition 77 12 Specifications...
... Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using System Diagnostics ...71 11 Backing up, restoring, and recovering ...72 Creating recovery media and backups 73 Restore and recovery ...74 Using Windows Refresh for quick and easy recovery 75 Remove everything and reinstall Windows 75 Recovering using HP Recovery Manager 76 What you need to know 76 Using the HP Recovery partition to recover a minimized image (select models only) ...76 Changing the boot order 77 Removing the HP Recovery partition 77 12 Specifications...
User Guide - Windows 8
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... manually, you must enter your work is saved to the screen where you want to resume your work very quickly. NOTE: If you stopped working. From the Start screen, point to the keyboard dock, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the charms list opens, click Settings, click the Power icon, and then click Sleep. To exit Sleep: ● Press the Windows logo key...
... manually, you must enter your work is saved to the screen where you want to resume your work very quickly. NOTE: If you stopped working. From the Start screen, point to the keyboard dock, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the charms list opens, click Settings, click the Power icon, and then click Sleep. To exit Sleep: ● Press the Windows logo key...
User Guide - Windows 8
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... used in place of the power-on page 52 for Startup Menu" message is displayed, you must enter the administrator password to access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. ● If you forget your power-on password, you cannot turn on password is not displayed as it displayed as screen-saver passwords, from the Start screen, access HP Support Assistant. You may also set , entered, changed , or deleted. See Setting password...
... used in place of the power-on page 52 for Startup Menu" message is displayed, you must enter the administrator password to access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. ● If you forget your power-on password, you cannot turn on password is not displayed as it displayed as screen-saver passwords, from the Start screen, access HP Support Assistant. You may also set , entered, changed , or deleted. See Setting password...
User Guide - Windows 8
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... screen reports a successful installation, you connect your hard drive. 70 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics NOTE: If you can delete the downloaded file from the AC outlet. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. You may need to access this information to locate the update later, after the download is typically Local Disk (C:). 3. If no instructions are displayed on battery power or connected to install the update. Click Updates...
... screen reports a successful installation, you connect your hard drive. 70 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics NOTE: If you can delete the downloaded file from the AC outlet. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. You may need to access this information to locate the update later, after the download is typically Local Disk (C:). 3. If no instructions are displayed on battery power or connected to install the update. Click Updates...
User Guide - Windows 8
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... the keyboard dock, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on the Start screen, select the HP Support Assistant app. ● If you want to another drive. Even if you did not manually create a restore point, you to restore without the requirements of expertise: If you need to correct a problem with a preinstalled application or driver, use Windows File History to restore your computer using HP Recovery Manager...
... the keyboard dock, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on the Start screen, select the HP Support Assistant app. ● If you want to another drive. Even if you did not manually create a restore point, you to restore without the requirements of expertise: If you need to correct a problem with a preinstalled application or driver, use Windows File History to restore your computer using HP Recovery Manager...
User Guide - Windows 8
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... Reset your information. To start fresh and keep what you wish to retain. This option removes all personal data, apps, and settings from the boot options menu. 3. To use the Start screen: 1. Press and hold f11 as you . To use the f11 key: 1. Using Windows Refresh for quick and easy recovery When your computer is important to you press the power button. 2. Remove everything and reinstall Windows Sometimes you want to display...
... Reset your information. To start fresh and keep what you wish to retain. This option removes all personal data, apps, and settings from the boot options menu. 3. To use the Start screen: 1. Press and hold f11 as you . To use the f11 key: 1. Using Windows Refresh for quick and easy recovery When your computer is important to you press the power button. 2. Remove everything and reinstall Windows Sometimes you want to display...
User Guide - Windows 8
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... battery power 54 Beats Audio 40, 48 Beats Audio Control Panel 40 Beats Audio hot key 40 Beats Audio hotkey 10 best practices 1 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 30, 33 boot order changing HP Recovery Manager 77 buttons left TouchPad 9 power 4 right TouchPad 9 TouchPad on/off 8 C cables USB 60 caps lock light, identifying 9 caring for your computer 62 checking audio functions 40 cleaning your computer 62 components display 6 left-side 12 right-side 11 top 8 computer reset 75 configuring audio for HDMI 43 connecting...
... battery power 54 Beats Audio 40, 48 Beats Audio Control Panel 40 Beats Audio hot key 40 Beats Audio hotkey 10 best practices 1 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 30, 33 boot order changing HP Recovery Manager 77 buttons left TouchPad 9 power 4 right TouchPad 9 TouchPad on/off 8 C cables USB 60 caps lock light, identifying 9 caring for your computer 62 checking audio functions 40 cleaning your computer 62 components display 6 left-side 12 right-side 11 top 8 computer reset 75 configuring audio for HDMI 43 connecting...
User Guide - Windows 8
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... M maintenance Disk Cleanup 62 minimized image creating 76 minimized image recovery 76 mouse, external setting preferences 45 mute light, identifying 9 O operating environment 79 optional external devices, using 60 original system recovery 76 P passwords Setup Utility (BIOS) 66 Windows 66 pinching touch screen gesture 22 pinching TouchPad gesture 17 ports HDMI 12, 37, 42 USB 2.0 11, 12, 36 power battery 54 power button, identifying 4 product name and number, computer 14 public WLAN connection 33 R recovery 74, 75 HP Recovery Manager 76 starting 77 system 76 recovery partition 76 removing 77...
... M maintenance Disk Cleanup 62 minimized image creating 76 minimized image recovery 76 mouse, external setting preferences 45 mute light, identifying 9 O operating environment 79 optional external devices, using 60 original system recovery 76 P passwords Setup Utility (BIOS) 66 Windows 66 pinching touch screen gesture 22 pinching TouchPad gesture 17 ports HDMI 12, 37, 42 USB 2.0 11, 12, 36 power battery 54 power button, identifying 4 product name and number, computer 14 public WLAN connection 33 R recovery 74, 75 HP Recovery Manager 76 starting 77 system 76 recovery partition 76 removing 77...
User Guide
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... key 27 Using operating system controls 27 Using a WLAN ...28 Using an Internet service provider 28 Setting up a WLAN 29 Configuring a wireless router 29 Protecting your WLAN 29 Connecting to a WLAN 30 Using Bluetooth wireless devices 30 4 Enjoying entertainment features ...31 Multimedia features ...31 Using the webcams ...34 Using audio ...34 Connecting speakers ...34 Using Beats Audio ...34 Accessing Beats Audio Control Panel 34 Enabling and disabling Beats Audio 35 Checking the sound ...35 Using video ...36 Connecting an HDMI device 36 Configuring HDMI audio settings 38 Cameras...
... key 27 Using operating system controls 27 Using a WLAN ...28 Using an Internet service provider 28 Setting up a WLAN 29 Configuring a wireless router 29 Protecting your WLAN 29 Connecting to a WLAN 30 Using Bluetooth wireless devices 30 4 Enjoying entertainment features ...31 Multimedia features ...31 Using the webcams ...34 Using audio ...34 Connecting speakers ...34 Using Beats Audio ...34 Accessing Beats Audio Control Panel 34 Enabling and disabling Beats Audio 35 Checking the sound ...35 Using video ...36 Connecting an HDMI device 36 Configuring HDMI audio settings 38 Cameras...
User Guide
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... (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using System Diagnostics ...61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 64 Remove everything and reinstall Windows 64 Recovering using HP Recovery Manager 65 What you need to know 65 Using the HP Recovery partition to recover (select models only 65 Changing the boot order 66 Removing the HP Recovery partition 66 12 Specifications ...67 Input power ...67 Operating...
... (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using System Diagnostics ...61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 64 Remove everything and reinstall Windows 64 Recovering using HP Recovery Manager 65 What you need to know 65 Using the HP Recovery partition to recover (select models only 65 Changing the boot order 66 Removing the HP Recovery partition 66 12 Specifications ...67 Input power ...67 Operating...
User Guide
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... of networking connection or perform any computer functions while the computer is connected to manage how your work very quickly. Your work is saved to memory, allowing you can operate on battery power and an AC power source is not available to charge the battery, it is saved to a disc or an external media card. or - 6 Managing power Your computer can enable Hibernation using Power Options. For more information, see Initiating and exiting Sleep (select models only...
... of networking connection or perform any computer functions while the computer is connected to manage how your work very quickly. Your work is saved to memory, allowing you can operate on battery power and an AC power source is not available to charge the battery, it is saved to a disc or an external media card. or - 6 Managing power Your computer can enable Hibernation using Power Options. For more information, see Initiating and exiting Sleep (select models only...
User Guide
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... settings, and reinstall Windows. For more information, see Removing the HP Recovery partition on your computer using Windows System Restore, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. ● If you want to restore the system to a previous state without the requirements of HP Recovery Manager to reinstall the individual application or driver. ● From the Start screen on the keyboard dock, type recovery, select HP Recovery Manager, and then select Drivers...
... settings, and reinstall Windows. For more information, see Removing the HP Recovery partition on your computer using Windows System Restore, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. ● If you want to restore the system to a previous state without the requirements of HP Recovery Manager to reinstall the individual application or driver. ● From the Start screen on the keyboard dock, type recovery, select HP Recovery Manager, and then select Drivers...
User Guide
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... HDMI configuring audio 38 HDMI port, connecting 36 HDMI port, identifying 13, 33 Hibernation exiting 44 initiated during critical battery level 46 initiating 44 high-definition devices, connecting 36 hot keys description 42 display system information 42 using 42 HP and third-party software updates, installing 58 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery partition 65 recovery 65 removing 66 hubs 49 I input power 67 installing critical updates 57 integrated front webcam, identifying 33 integrated rear webcam, identifying 4, 6, 31 internal microphone, identifying...
... HDMI configuring audio 38 HDMI port, connecting 36 HDMI port, identifying 13, 33 Hibernation exiting 44 initiated during critical battery level 46 initiating 44 high-definition devices, connecting 36 hot keys description 42 display system information 42 using 42 HP and third-party software updates, installing 58 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery partition 65 recovery 65 removing 66 hubs 49 I input power 67 installing critical updates 57 integrated front webcam, identifying 33 integrated rear webcam, identifying 4, 6, 31 internal microphone, identifying...
User Guide
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... M maintenance Disk Cleanup 52 minimized image creating 65 minimized image recovery 65 mouse, external setting preferences 39 mute light, identifying 10 O operating environment 67 optional external devices, using 50 original system recovery 65 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 21 pinching TouchPad gesture 16 ports HDMI 13, 33, 36 USB 2.0 12, 13, 33 power battery 45 power button, identifying 4 product name and number, computer 14 public WLAN connection 30 R recovery 63, 64 HP Recovery Manager 65 starting 65 system 65 recovery partition 65 removing...
... M maintenance Disk Cleanup 52 minimized image creating 65 minimized image recovery 65 mouse, external setting preferences 39 mute light, identifying 10 O operating environment 67 optional external devices, using 50 original system recovery 65 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 21 pinching TouchPad gesture 16 ports HDMI 13, 33, 36 USB 2.0 12, 13, 33 power battery 45 power button, identifying 4 product name and number, computer 14 public WLAN connection 30 R recovery 63, 64 HP Recovery Manager 65 starting 65 system 65 recovery partition 65 removing...