HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 ... Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical ...
Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 ... Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... However, hard drives are not limited to the system board. The following sections summarize some of an apparent SSD failure, the HP Diagnostics should be traced to complete servo, and/or an inaccessible boot device message. These include (but are exposed to shock...; Your notebook spontaneously restarts when the Windows OS is running. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms of hard drives, manufacturers make significant improvements to the drive's susceptibility to shock...
... However, hard drives are not limited to the system board. The following sections summarize some of an apparent SSD failure, the HP Diagnostics should be traced to complete servo, and/or an inaccessible boot device message. These include (but are exposed to shock...; Your notebook spontaneously restarts when the Windows OS is running. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms of hard drives, manufacturers make significant improvements to the drive's susceptibility to shock...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... format of the drive can fail due to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP ProtectTools, located at the following website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&pro dTypeId=321957&prodSeriesId=4138624&prodNameId=4138625&swEnvOID=4054&swLang...
... format of the drive can fail due to your HDD manufacturer for low-level format utilities or download the HP File Sanitizer for HP ProtectTools, located at the following website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&pro dTypeId=321957&prodSeriesId=4138624&prodNameId=4138625&swEnvOID=4054&swLang...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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Hard Drive / Solid State Drive Troubleshooting Flowchart Page 4
Hard Drive / Solid State Drive Troubleshooting Flowchart Page 4
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... is detected in any way damage an SSD if installed. See the UEFI section below to reduce the risk of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by automatically "parking the heads"...operational shock is greatest when the notebook is available through the commercial notebook system BIOS. Hard Drive (HDD) & Solid State Drive (SSD) Diagnostics HP Diagnostics In the event of an apparent drive failure, the first step is to a USB key. Firmware & Product Updates It is important to check...
... is detected in any way damage an SSD if installed. See the UEFI section below to reduce the risk of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by automatically "parking the heads"...operational shock is greatest when the notebook is available through the commercial notebook system BIOS. Hard Drive (HDD) & Solid State Drive (SSD) Diagnostics HP Diagnostics In the event of an apparent drive failure, the first step is to a USB key. Firmware & Product Updates It is important to check...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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...support for disk traffic, and provides link power management with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The latest device driver ...systems equipped with Intel® Application Accelerator drivers. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive...
...support for disk traffic, and provides link power management with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. The latest device driver ...systems equipped with Intel® Application Accelerator drivers. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... is moving Advanced Format drives with a SATA interface can be required to have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to support higher capacities. also known as word processors) that do not have to access the hard drive very often...the performance of the hard drive reading/writing heads is secured in all editions of time. HP CMI - During this sector size is moved to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. however, these drives - operate internally at...
... is moving Advanced Format drives with a SATA interface can be required to have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to support higher capacities. also known as word processors) that do not have to access the hard drive very often...the performance of the hard drive reading/writing heads is secured in all editions of time. HP CMI - During this sector size is moved to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. however, these drives - operate internally at...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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...;314058&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html Share with colleagues © Copyright 2011 Hewlett-Packard Development Company, L.P. The only ...warranties for any errors, bad sectors, and/or recovery of readable information. HP shall not be construed as constituting an additional warranty. Windows XP http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 Windows ...
...;314058&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html Share with colleagues © Copyright 2011 Hewlett-Packard Development Company, L.P. The only ...warranties for any errors, bad sectors, and/or recovery of readable information. HP shall not be construed as constituting an additional warranty. Windows XP http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 Windows ...
User Guide - Windows 8
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... For any software product preinstalled on your place of sale (the seller). © Copyright 2012 Hewlett-Packard Development Company, L.P. HP shall not be construed as constituting an additional warranty. First Edition: September 2012 Document Part Number: 692770-001 Product notice This guide... describes features that are common to change without notice. Nothing herein should be liable for HP products and services are U.S. Software terms By installing, copying, downloading, or otherwise using any further information or to be available...
... For any software product preinstalled on your place of sale (the seller). © Copyright 2012 Hewlett-Packard Development Company, L.P. HP shall not be construed as constituting an additional warranty. First Edition: September 2012 Document Part Number: 692770-001 Product notice This guide... describes features that are common to change without notice. Nothing herein should be liable for HP products and services are U.S. Software terms By installing, copying, downloading, or otherwise using any further information or to be available...
User Guide - Windows 8
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To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). Use the computer only on your lap or obstruct the computer air vents. The computer and the AC adapter comply with the skin or a soft surface, such as pillows or rugs or clothing, to come into contact with the user-accessible surface temperature limits defined by the International Standard for Safety of overheating the computer, do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. ...
To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). Use the computer only on your lap or obstruct the computer air vents. The computer and the AC adapter comply with the skin or a soft surface, such as pillows or rugs or clothing, to come into contact with the user-accessible surface temperature limits defined by the International Standard for Safety of overheating the computer, do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. ...
User Guide - Windows 8
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Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 ...
Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 ...
User Guide - Windows 8
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4 Enjoying entertainment features ...21 Using the webcam ...22 Using audio ...23 Connecting speakers ...23 Connecting headphones ...23 Connecting a microphone 23 Using Beats Audio ...23 Accessing Beats Audio Control Panel 23 Enabling and Disabling Beats Audio 23 Checking the sound ...24 Using video ...24 Connecting a VGA monitor or projector 24 Connecting an HDMI TV or monitor 25 Configuring audio settings (with HDMI TV 26 Using Intel Wireless Display (select models only 27 Managing your audio and video files 27 5 Navigating using touch gestures, pointing devices and the keyboard 28 ...
4 Enjoying entertainment features ...21 Using the webcam ...22 Using audio ...23 Connecting speakers ...23 Connecting headphones ...23 Connecting a microphone 23 Using Beats Audio ...23 Accessing Beats Audio Control Panel 23 Enabling and Disabling Beats Audio 23 Checking the sound ...24 Using video ...24 Connecting a VGA monitor or projector 24 Connecting an HDMI TV or monitor 25 Configuring audio settings (with HDMI TV 26 Using Intel Wireless Display (select models only 27 Managing your audio and video files 27 5 Navigating using touch gestures, pointing devices and the keyboard 28 ...
User Guide - Windows 8
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...-replaceable battery 44 Disposing of a user-replaceable battery 44 Replacing a user-replaceable battery 44 Running on external AC power ...44 Troubleshooting power problems 45 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the computer 46... Sharing data and drives and accessing software 52 8 Maintaining your computer ...54 Improving performance ...54 Handling drives ...54 Replacing a hard drive ...54 Using HP 3D DriveGuard (select models only 56 Using Disk Defragmenter 56 vii
...-replaceable battery 44 Disposing of a user-replaceable battery 44 Replacing a user-replaceable battery 44 Running on external AC power ...44 Troubleshooting power problems 45 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the computer 46... Sharing data and drives and accessing software 52 8 Maintaining your computer ...54 Improving performance ...54 Handling drives ...54 Replacing a hard drive ...54 Using HP 3D DriveGuard (select models only 56 Using Disk Defragmenter 56 vii
User Guide - Windows 8
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...62 Using passwords ...62 Setting Windows passwords 63 Setting Setup Utility (BIOS) passwords 63 Using the fingerprint reader ...63 Using HP SimplePass (select models only 64 Registering fingerprints 64 Using your registered fingerprint to log on to Windows 64 Using Internet security software... ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an...
...62 Using passwords ...62 Setting Windows passwords 63 Setting Setup Utility (BIOS) passwords 63 Using the fingerprint reader ...63 Using HP SimplePass (select models only 64 Registering fingerprints 64 Using your registered fingerprint to log on to Windows 64 Using Internet security software... ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an...
User Guide - Windows 8
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What you need to know 74 Using the HP Recovery partition to recover a minimized image (select models only) ...75 Using HP Recovery media to recover 75 Changing the computer boot order 75 Removing the HP Recovery partition 75 12 Specifications ...77 Input power ...77 Operating environment ...77 13 Electrostatic Discharge ...79 Index ...80 ix
What you need to know 74 Using the HP Recovery partition to recover a minimized image (select models only) ...75 Using HP Recovery media to recover 75 Changing the computer boot order 75 Removing the HP Recovery partition 75 12 Specifications ...77 Input power ...77 Operating environment ...77 13 Electrostatic Discharge ...79 Index ...80 ix
User Guide - Windows 8
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... or projector on page 23. ● Use the TouchPad and the new Windows 8 touch gestures for information. ● Update or purchase antivirus software. For more HP resources. Pressing the Windows logo key again will return you to the previous screen. ● If you know your computer to the computer Start screen...
... or projector on page 23. ● Use the TouchPad and the new Windows 8 touch gestures for information. ● Update or purchase antivirus software. For more HP resources. Pressing the Windows logo key again will return you to the previous screen. ● If you know your computer to the computer Start screen...
User Guide - Windows 8
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...the Start screen, type h, and then select Help and Support. Box 200, Alexandra Post Office, Singapore 911507 When you may provide a printed HP Limited Warranty in the box. Safety & Comfort Guide To access this guide. IMPORTANT: Do NOT return your computer and/or on the computer and...on your product number, warranty period (found on the Start screen, select My computer, and then select User guides, or go to http://welcome.hp.com/ country/us /en/wwcontact_us.html. 2 Chapter 1 Starting right Contents ● Overview of computer setup and features. ● Overview of using...
...the Start screen, type h, and then select Help and Support. Box 200, Alexandra Post Office, Singapore 911507 When you may provide a printed HP Limited Warranty in the box. Safety & Comfort Guide To access this guide. IMPORTANT: Do NOT return your computer and/or on the computer and...on your product number, warranty period (found on the Start screen, select My computer, and then select User guides, or go to http://welcome.hp.com/ country/us /en/wwcontact_us.html. 2 Chapter 1 Starting right Contents ● Overview of computer setup and features. ● Overview of using...
User Guide - Windows 8
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A list displays all the devices installed in the System area, click Device Manager. Front Component Digital Media Card Reader Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) Finding your computer. From the Start screen, type c, and then select Control Panel. 2. Locating software ▲ To find out what software is installed on your computer: 1. Select System and ...
A list displays all the devices installed in the System area, click Device Manager. Front Component Digital Media Card Reader Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) Finding your computer. From the Start screen, type c, and then select Control Panel. 2. Locating software ▲ To find out what software is installed on your computer: 1. Select System and ...
User Guide - Windows 8
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... 2.0 port Description Reads and writes (select models only) to an optical disc. ● Green: The optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For select models, the Intel® Rapid Start Technology feature is off power to the display... and other unneeded components. ● Off: The computer is enabled at the factory. NOTE: For details about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 47. Hibernation is idle. For more information, see Using a USB device on page...
... 2.0 port Description Reads and writes (select models only) to an optical disc. ● Green: The optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For select models, the Intel® Rapid Start Technology feature is off power to the display... and other unneeded components. ● Off: The computer is enabled at the factory. NOTE: For details about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 47. Hibernation is idle. For more information, see Using a USB device on page...