HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... and reliability, as well as support for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives.
... and reliability, as well as support for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives.
User Guide - Windows 8
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... Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless devices 19 Connecting...
... Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless devices 19 Connecting...
User Guide - Windows 8
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... ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock 66 10 Using Setup Utility (BIOS) and System Diagnostics 67 Starting Setup Utility (BIOS) ...67 Updating the BIOS ...67 Determining the BIOS version 67 Downloading a BIOS update 68 Using System Diagnostics ...69 11 Backing up, restoring, and recovering ...70 Creating recovery media and backups 70 Creating HP Recovery media 71 Restore and...
... ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock 66 10 Using Setup Utility (BIOS) and System Diagnostics 67 Starting Setup Utility (BIOS) ...67 Updating the BIOS ...67 Determining the BIOS version 67 Downloading a BIOS update 68 Using System Diagnostics ...69 11 Backing up, restoring, and recovering ...70 Creating recovery media and backups 70 Creating HP Recovery media 71 Restore and...
User Guide - Windows 8
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... return your product number, warranty period (found on the Start screen, select My computer, and then select User guides. product, go to http://www.hp.com/go/contactHP. More HP resources You have already used Setup Instructions to turn on the computer and locate this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select Warranty and services, or go to...
... return your product number, warranty period (found on the Start screen, select My computer, and then select User guides. product, go to http://www.hp.com/go/contactHP. More HP resources You have already used Setup Instructions to turn on the computer and locate this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select Warranty and services, or go to...
User Guide - Windows 8
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... displayed, allowing you to manually search for and connect to a network or to create a new network connection. Click Set up a personal area network (PAN) of working wirelessly), or if you want to connect to enter a security code. A list of options is a security-enabled WLAN, you are prompted to an existing network at your home (instead of Bluetooth devices. For information about configuring and using Bluetooth devices, see the WLAN you want to connect to set up a new connection or network...
... displayed, allowing you to manually search for and connect to a network or to create a new network connection. Click Set up a personal area network (PAN) of working wirelessly), or if you want to connect to enter a security code. A list of options is a security-enabled WLAN, you are prompted to an existing network at your home (instead of Bluetooth devices. For information about configuring and using Bluetooth devices, see the WLAN you want to connect to set up a new connection or network...
User Guide - Windows 8
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... view and control the bass properties: From the Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. To reduce the risk of personal injury, adjust the volume before putting on the other side of applications. NOTE: When a device is enabled by default. Audio-out (headphone) jack/Audio-in combination with the b key. Also connects an optional headset microphone. For details about using the webcam go to the...
... view and control the bass properties: From the Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. To reduce the risk of personal injury, adjust the volume before putting on the other side of applications. NOTE: When a device is enabled by default. Audio-out (headphone) jack/Audio-in combination with the b key. Also connects an optional headset microphone. For details about using the webcam go to the...
User Guide - Windows 8
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... being used or charged. ● Turn off wireless when you leave your work , initiate Sleep or shut down the computer. NOTE: For additional information about the power meter, refer to exit Hibernation, follow these steps: 1. Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to a USB port. ● Stop, disable, or remove any unsaved information. ● If Hibernation is enabled and...
... being used or charged. ● Turn off wireless when you leave your work , initiate Sleep or shut down the computer. NOTE: For additional information about the power meter, refer to exit Hibernation, follow these steps: 1. Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to a USB port. ● Stop, disable, or remove any unsaved information. ● If Hibernation is enabled and...
User Guide - Windows 8
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... card directly from your phone or camera. Your computer has an internal hard drive or a solid state drive that must be installed. Some computers have more information about connecting external wireless devices, see the manufacturer's instructions. A USB flash drive, connected to a CD, DVD, or (on this versatile interface allows you to read or write to the Universal Serial Bus (USB) port on page 16. NOTE: For information about required software and drivers...
... card directly from your phone or camera. Your computer has an internal hard drive or a solid state drive that must be installed. Some computers have more information about connecting external wireless devices, see the manufacturer's instructions. A USB flash drive, connected to a CD, DVD, or (on this versatile interface allows you to read or write to the Universal Serial Bus (USB) port on page 16. NOTE: For information about required software and drivers...
User Guide - Windows 8
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... on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they can be used in DVD±R drives. ◦ DVD-Re-Writable (DVD-RW or DVD+RW), which allow to read by interference from the optical disc drive. Press the release button (1) on the DVD. The write process is sensitive to vibration. ● Make sure you have installed the latest software updates...
... on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they can be used in DVD±R drives. ◦ DVD-Re-Writable (DVD-RW or DVD+RW), which allow to read by interference from the optical disc drive. Press the release button (1) on the DVD. The write process is sensitive to vibration. ● Make sure you have installed the latest software updates...
User Guide - Windows 8
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... AC power. 2. When your computer manually at least once a month. The memory module slots are located on a monthly schedule, but you can help the computer run on the bottom of electric shock and damage to complete. To add or replace a memory module: Improving performance 57 From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your work and the memory...
... AC power. 2. When your computer manually at least once a month. The memory module slots are located on a monthly schedule, but you can help the computer run on the bottom of electric shock and damage to complete. To add or replace a memory module: Improving performance 57 From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your work and the memory...
User Guide - Windows 8
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... hard drive designation. b. Follow the on your selection to the hard drive. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. NOTE: If you can delete the downloaded file from the AC outlet. If no instructions are displayed on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. Click your hard drive. The hard drive...
... hard drive designation. b. Follow the on your selection to the hard drive. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. NOTE: If you can delete the downloaded file from the AC outlet. If no instructions are displayed on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. Click your hard drive. The hard drive...
User Guide - Windows 8
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...; If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to another drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you can choose the HP Minimized Image Recovery option from the HP Recovery media. For...
...; If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to another drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you can choose the HP Minimized Image Recovery option from the HP Recovery media. For...
User Guide - Windows 8
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... 13 battery temperature 44 Beats Audio 12, 22, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 23 best practices 1 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth device 16, 19 Bluetooth label 15 boot order changing HP Recovery Manager 75 buttons left TouchPad 8 optical drive eject 4 power 11 right TouchPad 8 TouchPad on/off 8 C cables USB 48 caps lock light, identifying 9 caring for your computer 60 checking audio functions 24 cleaning your computer 60 components bottom 13 display 7 front...
... 13 battery temperature 44 Beats Audio 12, 22, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 23 best practices 1 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth device 16, 19 Bluetooth label 15 boot order changing HP Recovery Manager 75 buttons left TouchPad 8 optical drive eject 4 power 11 right TouchPad 8 TouchPad on/off 8 C cables USB 48 caps lock light, identifying 9 caring for your computer 60 checking audio functions 24 cleaning your computer 60 components bottom 13 display 7 front...
User Guide - Windows 8
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...WLAN 15 latch, battery release 13 lights AC adapter 5 caps lock 9 fingerprint reader 10 hard drive 4 mute 9 optical drive 4 power 4, 9 RJ-45 (network) jack 6 TouchPad 8, 10 webcam 7, 21 wireless 9 low battery level 43 M maintenance Disk Cleanup 57 Disk Defragmenter 56 memory module inserting 59 removing 58 replacing 57 memory module compartment, identifying 14 minimized image creating 74 minimized image recovery 75 mouse, external setting preferences 28 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 12, 38 O operating environment 77 optical disc inserting 50...
...WLAN 15 latch, battery release 13 lights AC adapter 5 caps lock 9 fingerprint reader 10 hard drive 4 mute 9 optical drive 4 power 4, 9 RJ-45 (network) jack 6 TouchPad 8, 10 webcam 7, 21 wireless 9 low battery level 43 M maintenance Disk Cleanup 57 Disk Defragmenter 56 memory module inserting 59 removing 58 replacing 57 memory module compartment, identifying 14 minimized image creating 74 minimized image recovery 75 mouse, external setting preferences 28 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 12, 38 O operating environment 77 optical disc inserting 50...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... specific information about the product's hardware components. This is an alphanumeric identifier that is the alphanumeric identifier used to each product. See Battery on the service tag. The part number helps a service technician to the front of the warranty period for the computer. This is unique to locate documents, drivers, and support for battery removal instructions. Service tag When ordering parts or requesting information, provide the computer serial number...
... specific information about the product's hardware components. This is an alphanumeric identifier that is the alphanumeric identifier used to each product. See Battery on the service tag. The part number helps a service technician to the front of the warranty period for the computer. This is unique to locate documents, drivers, and support for battery removal instructions. Service tag When ordering parts or requesting information, provide the computer serial number...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... Sleep. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. Follow the on-screen instructions. 4. b. You will need this path when you connect your hard drive designation. NOTE: If you are displayed, follow these instructions: Do not disconnect power from the AC outlet. From the Start screen, type e, and then select File Explorer. 2. The hard drive designation is typically Local Disk...
... Sleep. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. Follow the on-screen instructions. 4. b. You will need this path when you connect your hard drive designation. NOTE: If you are displayed, follow these instructions: Do not disconnect power from the AC outlet. From the Start screen, type e, and then select File Explorer. 2. The hard drive designation is typically Local Disk...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... have replaced the hard drive, you might need to regain system stability, the Windows Refresh option allows you to start Refresh: 1. Click Settings. 3. For more information, see Recovering using HP Recovery Manager on page 108. ● If you can use the Factory Reset option of the screen to display the charms. 2. See Help and Support for your permission or password when using HP Recovery Manager on reinstalling traditional applications. NOTE: You may be prompted for instructions...
... have replaced the hard drive, you might need to regain system stability, the Windows Refresh option allows you to start Refresh: 1. Click Settings. 3. For more information, see Recovering using HP Recovery Manager on page 108. ● If you can use the Factory Reset option of the screen to display the charms. 2. See Help and Support for your permission or password when using HP Recovery Manager on reinstalling traditional applications. NOTE: You may be prompted for instructions...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... 18 power 12 TouchPad 15 TouchPad on/off 15 C cables, service considerations 42 caps lock light 14 chipset, product description 2 components bottom 19 button 12 display 11 fingerprint reader 12 front 16 keys 13 left-side 17 lights 14 right-side 18 speakers 12 TouchPad 15 computer major components 23 computer part number 46 computer specifications 101 connectors, service considerations 42 D Digital Media Slot, location 16 display components 11 specifications 102 display assembly removal...
... 18 power 12 TouchPad 15 TouchPad on/off 15 C cables, service considerations 42 caps lock light 14 chipset, product description 2 components bottom 19 button 12 display 11 fingerprint reader 12 front 16 keys 13 left-side 17 lights 14 right-side 18 speakers 12 TouchPad 15 computer major components 23 computer part number 46 computer specifications 101 connectors, service considerations 42 D Digital Media Slot, location 16 display components 11 specifications 102 display assembly removal...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... lights AC adapter 19 caps lock 14 fingerprint reader 15 hard drive 18 mute 14 network jack 17 optical drive 18 power 14, 18 RJ-45 jack 17 TouchPad 15 webcam 11 wireless 14 M mass storage device precautions 42 spare part numbers 30 memory module product description 4 removal 55 spare part numbers 28, 34, 55 microphone location 11 product description 5 microphone jack 17 model description 47 model name 1 monitor port 17 mute light 14 N network jack lights 17 location 17 num lock key 13 numeric keypad 13 O operating...
... lights AC adapter 19 caps lock 14 fingerprint reader 15 hard drive 18 mute 14 network jack 17 optical drive 18 power 14, 18 RJ-45 jack 17 TouchPad 15 webcam 11 wireless 14 M mass storage device precautions 42 spare part numbers 30 memory module product description 4 removal 55 spare part numbers 28, 34, 55 microphone location 11 product description 5 microphone jack 17 model description 47 model name 1 monitor port 17 mute light 14 N network jack lights 17 location 17 num lock key 13 numeric keypad 13 O operating...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... module 4 microphone 5 operating system 9 optical drive 5 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drive 5 video 5 wireless 6 product name 1, 46 product number 46 R removal/replacement preliminaries 41 procedures 46 right-side components RJ-45 jack lights 17 location 17 RTC battery removal 51 spare part number 18 28, 34, 51 S Screw Kit, spare part number 32, 36 security cable slot 19 security, product description 8 serial number 46 service considerations cables 42 connectors 42 plastic parts 41 service cover location...
... module 4 microphone 5 operating system 9 optical drive 5 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drive 5 video 5 wireless 6 product name 1, 46 product number 46 R removal/replacement preliminaries 41 procedures 46 right-side components RJ-45 jack lights 17 location 17 RTC battery removal 51 spare part number 18 28, 34, 51 S Screw Kit, spare part number 32, 36 security cable slot 19 security, product description 8 serial number 46 service considerations cables 42 connectors 42 plastic parts 41 service cover location...
