HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver versions address multiple known issues that are released to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Page...
... Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver versions address multiple known issues that are released to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Page...
User Guide - Windows 8
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... Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless devices 19 Connecting...
... Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless devices 19 Connecting...
User Guide - Windows 8
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... ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock 66 10 Using Setup Utility (BIOS) and System Diagnostics 67 Starting Setup Utility (BIOS) ...67 Updating the BIOS ...67 Determining the BIOS version 67 Downloading a BIOS update 68 Using System Diagnostics ...69 11 Backing up, restoring, and recovering ...70 Creating recovery media and backups 70 Creating HP Recovery media 71 Restore and...
... ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock 66 10 Using Setup Utility (BIOS) and System Diagnostics 67 Starting Setup Utility (BIOS) ...67 Updating the BIOS ...67 Determining the BIOS version 67 Downloading a BIOS update 68 Using System Diagnostics ...69 11 Backing up, restoring, and recovering ...70 Creating recovery media and backups 70 Creating HP Recovery media 71 Restore and...
User Guide - Windows 8
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... services, or go to http://www.hp.com/go to http://www.hp.com/ergo. In some countries/regions, HP may request a printed copy from the Start screen, type h, and then select Help and Support. For worldwide support, go /contactHP. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from http://www.hp.com/go to http://www.hp.com/support. Safety & Comfort Guide To access...
... services, or go to http://www.hp.com/go to http://www.hp.com/ergo. In some countries/regions, HP may request a printed copy from the Start screen, type h, and then select Help and Support. For worldwide support, go /contactHP. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from http://www.hp.com/go to http://www.hp.com/support. Safety & Comfort Guide To access...
User Guide - Windows 8
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... devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that the WLAN device is off . 2. NOTE: On some models, the wireless light is displayed, allowing you to a router in the notification area, at the far right of the taskbar, to , from the list. 4. Click Connect. NOTE: The functional range (how far your office. Connecting to a local area network (LAN) Use a LAN connection if...
... devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that the WLAN device is off . 2. NOTE: On some models, the wireless light is displayed, allowing you to a router in the notification area, at the far right of the taskbar, to , from the list. 4. Click Connect. NOTE: The functional range (how far your office. Connecting to a local area network (LAN) Use a LAN connection if...
User Guide - Windows 8
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...earbuds, a headset, or television audio. For details about using the webcam go to the jack, the computer speakers are disabled. The jack does not support optional microphone-only devices. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. Speakers (2) Produce sound. Also connects an optional headset microphone. Component (6) (7) (8) (9) (10) (11) (12) (13) Description USB 3.0 ports (3) Connect optional USB 3.0 devices and provide enhanced USB power performance.
...earbuds, a headset, or television audio. For details about using the webcam go to the jack, the computer speakers are disabled. The jack does not support optional microphone-only devices. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. Speakers (2) Produce sound. Also connects an optional headset microphone. Component (6) (7) (8) (9) (10) (11) (12) (13) Description USB 3.0 ports (3) Connect optional USB 3.0 devices and provide enhanced USB power performance.
User Guide - Windows 8
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... battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from HP. Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to exit Hibernation, follow these steps: 1. Identifying low battery levels When a battery that you leave your work , initiate Sleep...
... battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from HP. Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to exit Hibernation, follow these steps: 1. Identifying low battery levels When a battery that you leave your work , initiate Sleep...
User Guide - Windows 8
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... storage devices that help you to connect to numerous kinds of damage to a USB connector, use the computer's power to your computer's software, operating system, and also provides storage for the types of USB port. Connecting a USB device CAUTION: To reduce the risk of external devices to run; For added capacity or functionality, connect an external drive (purchased separately), such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. 7 Managing and sharing information Drives are...
... storage devices that help you to connect to numerous kinds of damage to a USB connector, use the computer's power to your computer's software, operating system, and also provides storage for the types of USB port. Connecting a USB device CAUTION: To reduce the risk of external devices to run; For added capacity or functionality, connect an external drive (purchased separately), such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. 7 Managing and sharing information Drives are...
User Guide - Windows 8
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..., lint-free, soft cloth. Note the following disc technologies: ● CD-A compact disc stores data that is read information and to record information one time on both the internal and an external display may include an optical drive that supports one . ● For copy protection purposes, Advanced Access Content System (AACS) keys are using BDs: ● CyberLink PowerDVD is installed on the...
..., lint-free, soft cloth. Note the following disc technologies: ● CD-A compact disc stores data that is read information and to record information one time on both the internal and an external display may include an optical drive that supports one . ● For copy protection purposes, Advanced Access Content System (AACS) keys are using BDs: ● CyberLink PowerDVD is installed on the...
User Guide - Windows 8
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..., Disk Defragmenter may set Disk Defragmenter to complete. Follow the on -screen instructions. HP recommends defragmenting your hard drive at any procedure, ensure that both memory modules are located on the size of your memory isn't big enough to AC power. 2. Connect the computer to hold all batteries before installing a memory module. The memory capacity of the computer can be sure that you can safely delete to free up disk space by touching...
..., Disk Defragmenter may set Disk Defragmenter to complete. Follow the on -screen instructions. HP recommends defragmenting your hard drive at any procedure, ensure that both memory modules are located on the size of your memory isn't big enough to AC power. 2. Connect the computer to hold all batteries before installing a memory module. The memory capacity of the computer can be sure that you can safely delete to free up disk space by touching...
User Guide - Windows 8
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... before installing any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. Using the hard drive path you connect your hard drive that contains the update. 4. Do not shut down the computer or initiate Sleep. NOTE: If you recorded earlier, open the folder on -screen instructions. 4. Click your selection to your hard drive. 68 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Complete the installation by unplugging the power...
... before installing any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. Using the hard drive path you connect your hard drive that contains the update. 4. Do not shut down the computer or initiate Sleep. NOTE: If you recorded earlier, open the folder on -screen instructions. 4. Click your selection to your hard drive. 68 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Complete the installation by unplugging the power...
User Guide - Windows 8
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... the Windows Store, consider using HP Recovery Manager on page 74. ● If you have replaced the hard drive, you created. This option does not require backing up , restoring, and recovering See Using Windows Refresh for using File History, see Recovering using Windows Refresh. For more information, see Windows Help and Support. For more information, see Windows Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and...
... the Windows Store, consider using HP Recovery Manager on page 74. ● If you have replaced the hard drive, you created. This option does not require backing up , restoring, and recovering See Using Windows Refresh for using File History, see Recovering using Windows Refresh. For more information, see Windows Help and Support. For more information, see Windows Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and...
User Guide - Windows 8
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... 13 battery temperature 44 Beats Audio 12, 22, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 23 best practices 1 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth device 16, 19 Bluetooth label 15 boot order changing HP Recovery Manager 75 buttons left TouchPad 8 optical drive eject 4 power 11 right TouchPad 8 TouchPad on/off 8 C cables USB 48 caps lock light, identifying 9 caring for your computer 60 checking audio functions 24 cleaning your computer 60 components bottom 13 display 7 front...
... 13 battery temperature 44 Beats Audio 12, 22, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 23 best practices 1 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth device 16, 19 Bluetooth label 15 boot order changing HP Recovery Manager 75 buttons left TouchPad 8 optical drive eject 4 power 11 right TouchPad 8 TouchPad on/off 8 C cables USB 48 caps lock light, identifying 9 caring for your computer 60 checking audio functions 24 cleaning your computer 60 components bottom 13 display 7 front...
User Guide - Windows 8
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...WLAN 15 latch, battery release 13 lights AC adapter 5 caps lock 9 fingerprint reader 10 hard drive 4 mute 9 optical drive 4 power 4, 9 RJ-45 (network) jack 6 TouchPad 8, 10 webcam 7, 21 wireless 9 low battery level 43 M maintenance Disk Cleanup 57 Disk Defragmenter 56 memory module inserting 59 removing 58 replacing 57 memory module compartment, identifying 14 minimized image creating 74 minimized image recovery 75 mouse, external setting preferences 28 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 12, 38 O operating environment 77 optical disc inserting 50...
...WLAN 15 latch, battery release 13 lights AC adapter 5 caps lock 9 fingerprint reader 10 hard drive 4 mute 9 optical drive 4 power 4, 9 RJ-45 (network) jack 6 TouchPad 8, 10 webcam 7, 21 wireless 9 low battery level 43 M maintenance Disk Cleanup 57 Disk Defragmenter 56 memory module inserting 59 removing 58 replacing 57 memory module compartment, identifying 14 minimized image creating 74 minimized image recovery 75 mouse, external setting preferences 28 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 12, 38 O operating environment 77 optical disc inserting 50...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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See Battery on the service tag. Item (1) (2) (3) Description Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Function This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 22 Chapter 3 Illustrated parts catalog This number provides specific information about the product's hardware components. This is the product name affixed to each product. It is unique to the front of the...
See Battery on the service tag. Item (1) (2) (3) Description Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Function This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 22 Chapter 3 Illustrated parts catalog This number provides specific information about the product's hardware components. This is the product name affixed to each product. It is unique to the front of the...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... the BIOS update is running on -screen instructions. 4. From the Start screen, type e, and then select File Explorer. 2. Downloading a BIOS update CAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. BIOS installation procedures vary. The BIOS installation begins. 5. NOTE: If you are displayed on your hard drive. Follow any device, cable, or cord. 1. Do not download or install a BIOS update...
... the BIOS update is running on -screen instructions. 4. From the Start screen, type e, and then select File Explorer. 2. Downloading a BIOS update CAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. BIOS installation procedures vary. The BIOS installation begins. 5. NOTE: If you are displayed on your hard drive. Follow any device, cable, or cord. 1. Do not download or install a BIOS update...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... from the HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you . From the Start screen, type h, and then select Help and Support. On the Start screen, point to see Recovering using Refresh. For more information, see Recovering using HP Recovery Manager on the system at the factory. See Help and Support for more information, see what is not working properly...
... from the HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you . From the Start screen, type h, and then select Help and Support. On the Start screen, point to see Recovering using Refresh. For more information, see Recovering using HP Recovery Manager on the system at the factory. See Help and Support for more information, see what is not working properly...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... 18 power 12 TouchPad 15 TouchPad on/off 15 C cables, service considerations 42 caps lock light 14 chipset, product description 2 components bottom 19 button 12 display 11 fingerprint reader 12 front 16 keys 13 left-side 17 lights 14 right-side 18 speakers 12 TouchPad 15 computer major components 23 computer part number 46 computer specifications 101 connectors, service considerations 42 D Digital Media Slot, location 16 display components 11 specifications 102 display assembly removal...
... 18 power 12 TouchPad 15 TouchPad on/off 15 C cables, service considerations 42 caps lock light 14 chipset, product description 2 components bottom 19 button 12 display 11 fingerprint reader 12 front 16 keys 13 left-side 17 lights 14 right-side 18 speakers 12 TouchPad 15 computer major components 23 computer part number 46 computer specifications 101 connectors, service considerations 42 D Digital Media Slot, location 16 display components 11 specifications 102 display assembly removal...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... lights AC adapter 19 caps lock 14 fingerprint reader 15 hard drive 18 mute 14 network jack 17 optical drive 18 power 14, 18 RJ-45 jack 17 TouchPad 15 webcam 11 wireless 14 M mass storage device precautions 42 spare part numbers 30 memory module product description 4 removal 55 spare part numbers 28, 34, 55 microphone location 11 product description 5 microphone jack 17 model description 47 model name 1 monitor port 17 mute light 14 N network jack lights 17 location 17 num lock key 13 numeric keypad 13 O operating...
... lights AC adapter 19 caps lock 14 fingerprint reader 15 hard drive 18 mute 14 network jack 17 optical drive 18 power 14, 18 RJ-45 jack 17 TouchPad 15 webcam 11 wireless 14 M mass storage device precautions 42 spare part numbers 30 memory module product description 4 removal 55 spare part numbers 28, 34, 55 microphone location 11 product description 5 microphone jack 17 model description 47 model name 1 monitor port 17 mute light 14 N network jack lights 17 location 17 num lock key 13 numeric keypad 13 O operating...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... module 4 microphone 5 operating system 9 optical drive 5 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drive 5 video 5 wireless 6 product name 1, 46 product number 46 R removal/replacement preliminaries 41 procedures 46 right-side components RJ-45 jack lights 17 location 17 RTC battery removal 51 spare part number 18 28, 34, 51 S Screw Kit, spare part number 32, 36 security cable slot 19 security, product description 8 serial number 46 service considerations cables 42 connectors 42 plastic parts 41 service cover location...
... module 4 microphone 5 operating system 9 optical drive 5 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drive 5 video 5 wireless 6 product name 1, 46 product number 46 R removal/replacement preliminaries 41 procedures 46 right-side components RJ-45 jack lights 17 location 17 RTC battery removal 51 spare part number 18 28, 34, 51 S Screw Kit, spare part number 32, 36 security cable slot 19 security, product description 8 serial number 46 service considerations cables 42 connectors 42 plastic parts 41 service cover location...