Quick Setup Guide
Page 7
...; Upgrade or replace Upgrading and Servicing Guide components of information Where to the Internet. Click Start, click Control Panel, and then click System and Security. 2. At the bottom computer hardware and of your computer. Windows 7 troubleshooting tools 1. User Manuals. ● Find electronic user guides and specifications for your screen, click on Start, then click HP Help and Support and HP software issues. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide...
...; Upgrade or replace Upgrading and Servicing Guide components of information Where to the Internet. Click Start, click Control Panel, and then click System and Security. 2. At the bottom computer hardware and of your computer. Windows 7 troubleshooting tools 1. User Manuals. ● Find electronic user guides and specifications for your screen, click on Start, then click HP Help and Support and HP software issues. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide...
Quick Setup Guide
Page 9
... click Support & Drivers. 3 If the computer has a television tuner, or a modem or telephone connection, protect the computer by unplugging the power cord from the monitor, computer, and accessories to open the enclosure of the CD or DVD drives. • The power supply is specifically labeled as well. The guide is currently running. (Click Start > Control Panel and double-click System. a. If you purchased your new location before plugging the...
... click Support & Drivers. 3 If the computer has a television tuner, or a modem or telephone connection, protect the computer by unplugging the power cord from the monitor, computer, and accessories to open the enclosure of the CD or DVD drives. • The power supply is specifically labeled as well. The guide is currently running. (Click Start > Control Panel and double-click System. a. If you purchased your new location before plugging the...
Quick Setup Guide
Page 10
... unstable installation, infect the computer with an ISP, skip this step and follow the instructions provided by using Online Services: a. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Connecting to the Internet Steps to connect to download. Click Start, click All Programs, click Online Services, and then click Get Online. Select Download drivers and software (and firmware), type your computer model...
... unstable installation, infect the computer with an ISP, skip this step and follow the instructions provided by using Online Services: a. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Connecting to the Internet Steps to connect to download. Click Start, click All Programs, click Online Services, and then click Get Online. Select Download drivers and software (and firmware), type your computer model...
Quick Setup Guide
Page 12
... the Beats icon on the screen. IMPORTANT: Your HDMI monitor must repeat these procedures to the graphics card before you want to hear sound during the initial setup of this document for the HDMI connector. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you...
... the Beats icon on the screen. IMPORTANT: Your HDMI monitor must repeat these procedures to the graphics card before you want to hear sound during the initial setup of this document for the HDMI connector. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to the computer if you...
Quick Setup Guide
Page 14
... HP computer is connected to adjust resolution for dual- 8 Chapter 3 Setting up additional monitors: These instructions are for standard two-monitor setup. Close the NVIDIA Control Panel. This completes the steps to an HP monitor, make sure that the Show only TV resolutions check box does not contain a check mark. The DTV (HDMITM) 2 window opens. 4. Click Apply, and then click Keep changes. ATI graphics cards 1. Select Graphics and then Desktops & Displays...
... HP computer is connected to adjust resolution for dual- 8 Chapter 3 Setting up additional monitors: These instructions are for standard two-monitor setup. Close the NVIDIA Control Panel. This completes the steps to an HP monitor, make sure that the Show only TV resolutions check box does not contain a check mark. The DTV (HDMITM) 2 window opens. 4. Click Apply, and then click Keep changes. ATI graphics cards 1. Select Graphics and then Desktops & Displays...
Quick Setup Guide
Page 15
... monitor and cable. Do not power on the back of the displays will turn blue when the PC starts. A DVI-to-VGA adapter is active; NOTE: During the initial setup, only one display is required for a display, select Start, select Control Panel, select Display, and then select the option you may see the extended desktop on the desktop to bring up multiple displays 9 or three-monitor display. The monitor's connection type must match the connector...
... monitor and cable. Do not power on the back of the displays will turn blue when the PC starts. A DVI-to-VGA adapter is active; NOTE: During the initial setup, only one display is required for a display, select Start, select Control Panel, select Display, and then select the option you may see the extended desktop on the desktop to bring up multiple displays 9 or three-monitor display. The monitor's connection type must match the connector...
Quick Setup Guide
Page 20
... all open program. 2. Repeat step 1 and step 2 to display the Windows Start menu. 5. Select Shut Down, and then press Enter. 6. Cursor does not respond to your computer. After saving changes in all -programs). 3. Cursor does not move using the arrow keys on the keyboard to turn off the computer, unplug and reconnect the keyboard to Shut Down. Unplug and reconnect the mouse cable to mouse...
... all open program. 2. Repeat step 1 and step 2 to display the Windows Start menu. 5. Select Shut Down, and then press Enter. 6. Cursor does not respond to your computer. After saving changes in all -programs). 3. Cursor does not move using the arrow keys on the keyboard to turn off the computer, unplug and reconnect the keyboard to Shut Down. Unplug and reconnect the mouse cable to mouse...
Quick Setup Guide
Page 22
... very low or unsatisfactory. Replace the nonpowered speakers with powered speakers. Under Hardware and Sound, click Troubleshoot and audio playback. Refer to the Setup Poster to your computer (or speaker system). Unplug headphones if they are connected to your ISP, and start automatically. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you want to...
... very low or unsatisfactory. Replace the nonpowered speakers with powered speakers. Under Hardware and Sound, click Troubleshoot and audio playback. Refer to the Setup Poster to your computer (or speaker system). Unplug headphones if they are connected to your ISP, and start automatically. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you want to...
Quick Setup Guide
Page 23
... Support and HP User Manuals. ) - Try to a local area network (LAN). Software troubleshooting To repair software problems, try to move the antenna to move the computer. Restores your system has an external antenna, try these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to a configuration that you have a dial-up a connection or network to the Internet. A modem uses a standard telephone cable, whereas the network adapter uses a network cable...
... Support and HP User Manuals. ) - Try to a local area network (LAN). Software troubleshooting To repair software problems, try to move the antenna to move the computer. Restores your system has an external antenna, try these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to a configuration that you have a dial-up a connection or network to the Internet. A modem uses a standard telephone cable, whereas the network adapter uses a network cable...
Quick Setup Guide
Page 24
... a previous restore point. To start a System Restore: 1. screen instructions. NOTE: Always use System Restore to return the computer to update or rollback. (For example, DVD/CD-ROM drives). 4. Close all open programs. 2. To add restore points manually: 1. Close all open the Device Manager window. 3. Microsoft System Restore If you want to software that was installed on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To update a driver, click Update Driver, and then follow the on your problem...
... a previous restore point. To start a System Restore: 1. screen instructions. NOTE: Always use System Restore to return the computer to update or rollback. (For example, DVD/CD-ROM drives). 4. Close all open programs. 2. To add restore points manually: 1. Close all open the Device Manager window. 3. Microsoft System Restore If you want to software that was installed on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. To update a driver, click Update Driver, and then follow the on your problem...
Quick Setup Guide
Page 27
... we can easily replace many of the Limited Warranty and Support Guide. This must be repaired or to upgrade your system and turning it on the back of the Limited Warranty and Support Guide. If you attempted to upgrade your computer parts that the computer was working properly before attempting to have parts replaced, you have any problems setting up . Customer support for repairs 21 This is...
... we can easily replace many of the Limited Warranty and Support Guide. This must be repaired or to upgrade your system and turning it on the back of the Limited Warranty and Support Guide. If you attempted to upgrade your computer parts that the computer was working properly before attempting to have parts replaced, you have any problems setting up . Customer support for repairs 21 This is...
Quick Setup Guide (For Linux and Freedos Only)
Page 7
... additional troubleshooting help from the Windows community. ● Find safety and regulatory notices. Quick Setup (this Guide) ● See how-to the Internet. Quick Setup (this Guide) ● Use the computer. ● Connect to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set...
... additional troubleshooting help from the Windows community. ● Find safety and regulatory notices. Quick Setup (this Guide) ● See how-to the Internet. Quick Setup (this Guide) ● Use the computer. ● Connect to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set...
Quick Setup Guide (For Linux and Freedos Only)
Page 10
... side panel does not change the volume of the device plugged into that you connect analog speakers to the computer if you may need to hear sound. IMPORTANT: Your HDMI monitor must be connected to activate sound and adjust resolution for a monitor, and using a DVI or VGA connector for the HDMI connector. Using the HDMI port controls (select models only) The right side of this, HP recommends that port, and do not control any other media devices on -screen menu displays.
... side panel does not change the volume of the device plugged into that you connect analog speakers to the computer if you may need to hear sound. IMPORTANT: Your HDMI monitor must be connected to activate sound and adjust resolution for a monitor, and using a DVI or VGA connector for the HDMI connector. Using the HDMI port controls (select models only) The right side of this, HP recommends that port, and do not control any other media devices on -screen menu displays.
Quick Setup Guide (For Linux and Freedos Only)
Page 13
... display (monitor) is functioning, the green power supply light on the back of the computer should start up Windows. See Display (monitor - Error message: Invalid system disk or NonSystem disk or Disk error. Restart the computer. 1. Test the wall outlet by the product manufacturer for additional troubleshooting options, see Getting information on the keyboard simultaneously. 2. When drive activity stops, remove the disc and press the spacebar on or start. Computer will not turn...
... display (monitor) is functioning, the green power supply light on the back of the computer should start up Windows. See Display (monitor - Error message: Invalid system disk or NonSystem disk or Disk error. Restart the computer. 1. Test the wall outlet by the product manufacturer for additional troubleshooting options, see Getting information on the keyboard simultaneously. 2. When drive activity stops, remove the disc and press the spacebar on or start. Computer will not turn...
Quick Setup Guide (For Linux and Freedos Only)
Page 18
... the software program or hardware driver (see Troubleshooting and Maintenance Guide on your Internet service provider (ISP) for example, discs or the Internet). Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Try to the network adapter, and do not plug a network cable into a telephone service line; Software program and hardware driver reinstallation If any programs, that you are damaged, you initially installed it on CDs or DVDs included...
... the software program or hardware driver (see Troubleshooting and Maintenance Guide on your Internet service provider (ISP) for example, discs or the Internet). Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Try to the network adapter, and do not plug a network cable into a telephone service line; Software program and hardware driver reinstallation If any programs, that you are damaged, you initially installed it on CDs or DVDs included...
Quick Setup Guide (For Linux and Freedos Only)
Page 20
... set up your new computer. Refer to the setup poster included with your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW By breaking the security seal on , immediately contact the HP Customer Care Center listed...
... set up your new computer. Refer to the setup poster included with your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW By breaking the security seal on , immediately contact the HP Customer Care Center listed...
Troubleshooting and Maintenance Guide
Page 6
... monitor might encounter while installing, starting up Windows. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. Use the Windows Task Manager to the external power source are plugged in the lower-right corner of the screen, and then select Restart. Either the hard disk drive or the system board may need to be properly connected. If the display (monitor) is not responding, and then click End task. Error...
... monitor might encounter while installing, starting up Windows. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. Use the Windows Task Manager to the external power source are plugged in the lower-right corner of the screen, and then select Restart. Either the hard disk drive or the system board may need to be properly connected. If the display (monitor) is not responding, and then click End task. Error...
Troubleshooting and Maintenance Guide
Page 8
... a USB connector on the computer, and then reconnect it . ● Replace the batteries in the keyboard and mouse. ● Re-synchronize the keyboard and mouse to save changes in Suspend mode, which occurs after 60 seconds. Possible solution ● Ensure that the arrow keys on the number keypad can be used. your computer: to 10 seconds until the LED on the receiver lights or stops flashing...
... a USB connector on the computer, and then reconnect it . ● Replace the batteries in the keyboard and mouse. ● Re-synchronize the keyboard and mouse to save changes in Suspend mode, which occurs after 60 seconds. Possible solution ● Ensure that the arrow keys on the number keypad can be used. your computer: to 10 seconds until the LED on the receiver lights or stops flashing...
Troubleshooting and Maintenance Guide
Page 9
... Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). From the Start screen, type control panel, select Control Panel, and then select System and Security. 2. Ensure that you are turned on -screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Speakers and sound Symptom Volume is set appropriately. Replace the non-powered speakers with powered speakers. 1. Use the front-panel buttons to enter the on-screen display...
... Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). From the Start screen, type control panel, select Control Panel, and then select System and Security. 2. Ensure that you are turned on -screen instructions. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. Speakers and sound Symptom Volume is set appropriately. Replace the non-powered speakers with powered speakers. 1. Use the front-panel buttons to enter the on-screen display...
Troubleshooting and Maintenance Guide
Page 10
.... Double-click the specific item (for example, HP DVD Writer 640b). 4. Select the Driver tab. 5. You can also set restore points manually. NOTE: Always use this table). - Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System recovery (see Software program and hardware driver reinstallation, later in...
.... Double-click the specific item (for example, HP DVD Writer 640b). 4. Select the Driver tab. 5. You can also set restore points manually. NOTE: Always use this table). - Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System recovery (see Software program and hardware driver reinstallation, later in...