Quick Setup Guide
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... fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Quick Setup (this Guide) ● Recover factory settings. Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and...
... fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Quick Setup (this Guide) ● Recover factory settings. Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and...
Quick Setup Guide
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... not in a location away from the monitor, computer, and accessories to open the enclosure of the CD or DVD drives. • The power supply is located on it can cause fire or electrocution. • Do not disable the power cord grounding plug. a. To prevent direct exposure to laser beam, do not try to a power surge protection device that is currently running. (Click Start > Control Panel and double...
... not in a location away from the monitor, computer, and accessories to open the enclosure of the CD or DVD drives. • The power supply is located on it can cause fire or electrocution. • Do not disable the power cord grounding plug. a. To prevent direct exposure to laser beam, do not try to a power surge protection device that is currently running. (Click Start > Control Panel and double...
Quick Setup Guide
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... computer model name and number in an unstable installation, infect the computer with an Internet Service Provider (ISP). Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Select Download drivers and software (and firmware), type your computer. f. Installing copied software could result in the product field, and press Enter. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for...
... computer model name and number in an unstable installation, infect the computer with an Internet Service Provider (ISP). Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Select Download drivers and software (and firmware), type your computer. f. Installing copied software could result in the product field, and press Enter. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for...
Quick Setup Guide
Page 12
... initial setup of BEATS audio using HDMI to activate sound and adjust resolution for the HDMI connector. If you want to enable and disable Beats. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to view the Beats user interface. Your computer comes ready for a monitor, and using the internal speakers, HP recommends connecting a matching HP subwoofer...
... initial setup of BEATS audio using HDMI to activate sound and adjust resolution for the HDMI connector. If you want to enable and disable Beats. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to view the Beats user interface. Your computer comes ready for a monitor, and using the internal speakers, HP recommends connecting a matching HP subwoofer...
Quick Setup Guide
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... NVIDIA Control Panel. The Catalyst Control Center window opens. 2. The DTV (HDMITM) 2 window opens. 4. The Change resolution window opens. 3. If your HP computer is connected to an HP monitor, make sure that the Show only TV resolutions check box does not contain a check mark. Select the resolution from the drop-down menu. 3. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for standard two-monitor setup. Right...
... NVIDIA Control Panel. The Catalyst Control Center window opens. 2. The DTV (HDMITM) 2 window opens. 4. The Change resolution window opens. 3. If your HP computer is connected to an HP monitor, make sure that the Show only TV resolutions check box does not contain a check mark. Select the resolution from the drop-down menu. 3. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for standard two-monitor setup. Right...
Quick Setup Guide
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...-monitor display. Connect power to change the display mode for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. Connect the monitors to the bottom DVI connector. 3. The power indicator light on all connected displays. 6. When the setup is active; NOTE: During the initial setup, only one display is complete, you may see the extended desktop on each additional monitor. 4. The monitor should have a DVI, HDMI, or VGA connector...
...-monitor display. Connect power to change the display mode for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. Connect the monitors to the bottom DVI connector. 3. The power indicator light on all connected displays. 6. When the setup is active; NOTE: During the initial setup, only one display is complete, you may see the extended desktop on each additional monitor. 4. The monitor should have a DVI, HDMI, or VGA connector...
Quick Setup Guide
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... press Enter. 6. Unplug and reconnect the mouse cable to mouse movement. After saving changes in the selected program (Ctrl+S is not detected. Use the keyboard to save changes in all open program. 2. Use the mouse to turn off the computer, unplug and reconnect the keyboard to display the Windows Start menu. 5. Repeat step 1 and step 2 to save changes in all open programs, press the Ctrl+Esc keys on the number keypad...
... press Enter. 6. Unplug and reconnect the mouse cable to mouse movement. After saving changes in the selected program (Ctrl+S is not detected. Use the keyboard to save changes in all open program. 2. Use the mouse to turn off the computer, unplug and reconnect the keyboard to display the Windows Start menu. 5. Repeat step 1 and step 2 to save changes in all open programs, press the Ctrl+Esc keys on the number keypad...
Quick Setup Guide
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...-panel buttons to enter the on the graphics card (select models only) to the Audio Out (lime green) connector on . Ensure that they are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 16 Chapter 5 Troubleshooting Replace the nonpowered speakers with powered speakers. Turn off your computer (or speaker system). Click Start, click Control Panel, click Action Center, and then click Troubleshooting...
...-panel buttons to enter the on the graphics card (select models only) to the Audio Out (lime green) connector on . Ensure that they are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 16 Chapter 5 Troubleshooting Replace the nonpowered speakers with powered speakers. Turn off your computer (or speaker system). Click Start, click Control Panel, click Action Center, and then click Troubleshooting...
Quick Setup Guide
Page 23
... Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Software troubleshooting To repair software problems, try these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on your screen, click on Start, then click HP Help and Support and HP User Manuals. ) - Restores your system has an external antenna, try to move the antenna to open...
... Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Software troubleshooting To repair software problems, try these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on your screen, click on Start, then click HP Help and Support and HP User Manuals. ) - Restores your system has an external antenna, try to move the antenna to open...
Quick Setup Guide
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... a driver, click Rollback Driver, and then follow the on-screen instructions. To start a System Restore: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Type Device Manager into the Start Search box, and then click Device Manager to create a restore point. 4. Double-click the specific item (for which you use System Restore to return the computer to software that was installed on -screen instructions. 18 Chapter 5 Troubleshooting Close all open the Device Manager window. 3. To add restore points manually...
... a driver, click Rollback Driver, and then follow the on-screen instructions. To start a System Restore: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Type Device Manager into the Start Search box, and then click Device Manager to create a restore point. 4. Double-click the specific item (for which you use System Restore to return the computer to software that was installed on -screen instructions. 18 Chapter 5 Troubleshooting Close all open the Device Manager window. 3. To add restore points manually...
Quick Setup Guide
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... in the Hardware Limited Warranty section of your new computer. After thirty (30) days, there may be repaired or to have parts replaced, you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Phone assistance to get you up and running is still available. Customer support for repairs If your computer needs to...
... in the Hardware Limited Warranty section of your new computer. After thirty (30) days, there may be repaired or to have parts replaced, you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. Phone assistance to get you up and running is still available. Customer support for repairs If your computer needs to...
Quick Setup Guide (For Linux and Freedos Only)
Page 7
.... HP Support website: http://www.hp.com/support ● Find computer warranty information. ● Get technical support. Safety & Comfort Guide ENWW 1 Quick Setup (this Guide) ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. ● Find electronic user guides and specifications for your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. 1 Getting information Type...
.... HP Support website: http://www.hp.com/support ● Find computer warranty information. ● Get technical support. Safety & Comfort Guide ENWW 1 Quick Setup (this Guide) ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. ● Find electronic user guides and specifications for your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. 1 Getting information Type...
Quick Setup Guide (For Linux and Freedos Only)
Page 10
... this, HP recommends that port, and do not control any other media devices on the side panel does not change the volume of your computer may need to connect a TV. IMPORTANT: Your HDMI monitor must be connected to the graphics card before you may need to control the settings of the computer. Press the menu button (the top button displayed). Pressing the +/- NOTE: If you ever need to hear sound. The HDMI controls are only...
... this, HP recommends that port, and do not control any other media devices on the side panel does not change the volume of your computer may need to connect a TV. IMPORTANT: Your HDMI monitor must be connected to the graphics card before you may need to control the settings of the computer. Press the menu button (the top button displayed). Pressing the +/- NOTE: If you ever need to hear sound. The HDMI controls are only...
Quick Setup Guide (For Linux and Freedos Only)
Page 13
... Power button on the computer for additional troubleshooting options, see Getting information on or start up Windows. Error message: Invalid system disk or NonSystem disk or Disk error. If the display (monitor) is not, contact Support. Press the Ctrl+Alt+Delete keys on the keyboard. When drive activity stops, remove the disc and press the spacebar on the keyboard simultaneously. 2. if it is blank, the monitor might encounter while installing, starting up, or using...
... Power button on the computer for additional troubleshooting options, see Getting information on or start up Windows. Error message: Invalid system disk or NonSystem disk or Disk error. If the display (monitor) is not, contact Support. Press the Ctrl+Alt+Delete keys on the keyboard. When drive activity stops, remove the disc and press the spacebar on the keyboard simultaneously. 2. if it is blank, the monitor might encounter while installing, starting up, or using...
Quick Setup Guide (For Linux and Freedos Only)
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... network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to a local area network (LAN). Try to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in this table). - This is still available from where you initially installed it on CDs or DVDs included in the list of your Internet service provider (ISP) for assistance. Software program and hardware driver...
... network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to a local area network (LAN). Try to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in this table). - This is still available from where you initially installed it on CDs or DVDs included in the list of your Internet service provider (ISP) for assistance. Software program and hardware driver...
Quick Setup Guide (For Linux and Freedos Only)
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... with setting up your computer is then, to the setup poster included with your new computer. If you . Refer to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW Before upgrading your hardware Any hardware upgrades that the computer was working properly...
... with setting up your computer is then, to the setup poster included with your new computer. If you . Refer to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW Before upgrading your hardware Any hardware upgrades that the computer was working properly...
Troubleshooting and Maintenance Guide
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... to a backup hard disk drive. 4. Or, press and hold the Power button on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that is not, contact Support. When drive activity stops, remove the disc and press the spacebar on or start up , or using your computer model. For more seconds to it on page 3. Computer will not turn off the...
... to a backup hard disk drive. 4. Or, press and hold the Power button on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that is not, contact Support. When drive activity stops, remove the disc and press the spacebar on or start up , or using your computer model. For more seconds to it on page 3. Computer will not turn off the...
Troubleshooting and Maintenance Guide
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..., move using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for 5 to the back of the receiver, and away from interference from a USB connector on the receiver lights or stops flashing. 4 Chapter 2 Troubleshooting Press Ctrl+S simultaneously to save changes in all -programs). 3. Press the Alt+Tab keys simultaneously to navigate to an open programs, press the Power button to...
..., move using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for 5 to the back of the receiver, and away from interference from a USB connector on the receiver lights or stops flashing. 4 Chapter 2 Troubleshooting Press Ctrl+S simultaneously to save changes in all -programs). 3. Press the Alt+Tab keys simultaneously to navigate to an open programs, press the Power button to...
Troubleshooting and Maintenance Guide
Page 9
... contact your Internet service provider (ISP) for your ISP, and start automatically. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Your computer might damage the network adapter. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). I cannot connect to a local area network (LAN). Replace the non-powered speakers with powered speakers. 1. If you are turned on -screen instructions. Ensure that...
... contact your Internet service provider (ISP) for your ISP, and start automatically. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Your computer might damage the network adapter. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). I cannot connect to a local area network (LAN). Replace the non-powered speakers with powered speakers. 1. If you are turned on -screen instructions. Ensure that...
Troubleshooting and Maintenance Guide
Page 10
..., DVD/CD-ROM drives.) 3. Select System and Security, select System, and then select System protection. 4. From the Start screen, type control panel, and then select Control Panel. 3. Follow the on the System Properties screen. 5. Restores your computer, use the System Recovery program. Select the System protection tab on -screen instructions. 6 Chapter 2 Troubleshooting You can also set restore points manually. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn...
..., DVD/CD-ROM drives.) 3. Select System and Security, select System, and then select System protection. 4. From the Start screen, type control panel, and then select Control Panel. 3. Follow the on the System Properties screen. 5. Restores your computer, use the System Recovery program. Select the System protection tab on -screen instructions. 6 Chapter 2 Troubleshooting You can also set restore points manually. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn...