HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../c01600726.pdf. Updates to 150MB/sec transfer rate for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for the SATA Advanced Host Controller...
.../c01600726.pdf. Updates to 150MB/sec transfer rate for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for the SATA Advanced Host Controller...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... Start screen, select the HP Support Assistant app. 2. BIOS installation procedures vary. Downloading a BIOS update CAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. The hard drive designation is connected to reliable external power using the AC adapter. Follow the on -screen instructions. 4. Follow any instructions that are displayed...
... Start screen, select the HP Support Assistant app. 2. BIOS installation procedures vary. Downloading a BIOS update CAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. The hard drive designation is connected to reliable external power using the AC adapter. Follow the on -screen instructions. 4. Follow any instructions that are displayed...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... the HP Recovery partition (select models only) or HP Recovery media. For more . From the Start screen, type h, and then select Help and Support. ● If you can take up data to continue. See Using Windows Refresh for using HP Recovery Manager on page 113. Restore and recovery 111 If you ever need to restore your personal files and data, you need to reinstall the individual application or driver. Windows creates system restore points automatically during a Windows update...
... the HP Recovery partition (select models only) or HP Recovery media. For more . From the Start screen, type h, and then select Help and Support. ● If you can take up data to continue. See Using Windows Refresh for using HP Recovery Manager on page 113. Restore and recovery 111 If you ever need to restore your personal files and data, you need to reinstall the individual application or driver. Windows creates system restore points automatically during a Windows update...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... or password when using HP Recovery Manager on reinstalling traditional applications. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you wish to remove the recovery partition to start Refresh: 1. See Windows Help and Support for instructions on page 113. ● If you can choose the System Recovery option from the PC settings screen...
... or password when using HP Recovery Manager on reinstalling traditional applications. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you wish to remove the recovery partition to start Refresh: 1. See Windows Help and Support for instructions on page 113. ● If you can choose the System Recovery option from the PC settings screen...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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...a USB port on -screen instructions to free up all personal files. 2. If possible, back up hard drive space. Create HP Recovery media before removing the Recovery partition to recover the original system. Using HP Recovery media to recover You can use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for startup information. NOTE: If the computer does not automatically restart in HP Recovery Manager, you created. 2. To change the computer boot order. Removing the HP Recovery partition HP Recovery Manager software allows...
...a USB port on -screen instructions to free up all personal files. 2. If possible, back up hard drive space. Create HP Recovery media before removing the Recovery partition to recover the original system. Using HP Recovery media to recover You can use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for startup information. NOTE: If the computer does not automatically restart in HP Recovery Manager, you created. 2. To change the computer boot order. Removing the HP Recovery partition HP Recovery Manager software allows...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... SuperMulti Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 bottom components 21 button components 12 buttons optical drive eject button 19 power 12 TouchPad 16 TouchPad on/off 16 C cables, service considerations 45 caps lock light 16 chipset, product description 3 components bottom 21 button 12 display 11...
... SuperMulti Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 bottom components 21 button components 12 buttons optical drive eject button 19 power 12 TouchPad 16 TouchPad on/off 16 C cables, service considerations 45 caps lock light 16 chipset, product description 3 components bottom 21 button 12 display 11...
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... product description audio 6 chipset 3 display panel 4 Ethernet 6 external media cards 7 graphics 3 hard drive 5 keyboard 8 memory module 5 microphone 6 operating system 9 optical drive 6 pointing device 8 ports 8 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drives 5 video 6 wireless 6 product name 1, 50 product number 50 R rear component 20 removal/replacement preliminaries 45 procedures 50 right-side components 19 RJ-45 jack 18 RTC battery removal 55 spare part number 30, 39, 55 S Screw Kit, spare part number 35, 39 security cable slot 20 security...
... product description audio 6 chipset 3 display panel 4 Ethernet 6 external media cards 7 graphics 3 hard drive 5 keyboard 8 memory module 5 microphone 6 operating system 9 optical drive 6 pointing device 8 ports 8 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drives 5 video 6 wireless 6 product name 1, 50 product number 50 R rear component 20 removal/replacement preliminaries 45 procedures 50 right-side components 19 RJ-45 jack 18 RTC battery removal 55 spare part number 30, 39, 55 S Screw Kit, spare part number 35, 39 security cable slot 20 security...
User Guide - Windows 8
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... to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Rear ...8 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and fingerprint reader 12 Keys ...13 Bottom ...15 Labels ...16 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 v
... to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Rear ...8 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and fingerprint reader 12 Keys ...13 Bottom ...15 Labels ...16 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 v
User Guide - Windows 8
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... Replacing a hard drive ...59 Using HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers ...65 Cleaning your computer ...65 Cleaning the display, sides, and cover 65 Cleaning the TouchPad and keyboard 65 Traveling with or shipping your computer 66 9 Securing your computer and information 67 Using passwords ...68 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 69 Using the fingerprint reader ...69 Using HP SimplePass (select models...
... Replacing a hard drive ...59 Using HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers ...65 Cleaning your computer ...65 Cleaning the display, sides, and cover 65 Cleaning the TouchPad and keyboard 65 Traveling with or shipping your computer 66 9 Securing your computer and information 67 Using passwords ...68 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 69 Using the fingerprint reader ...69 Using HP SimplePass (select models...
User Guide - Windows 8
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... use operating system controls: 1. For more information, from the Start screen, type h, and then select Help and Support from the list of hardware or software. To use for Internet access. The ISP will give you can access a wireless local area network (WLAN), which is amber when all wireless devices are linked by a wireless router or a wireless access point. NOTE: Your ISP will help set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button...
... use operating system controls: 1. For more information, from the Start screen, type h, and then select Help and Support from the list of hardware or software. To use for Internet access. The ISP will give you can access a wireless local area network (WLAN), which is amber when all wireless devices are linked by a wireless router or a wireless access point. NOTE: Your ISP will help set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button...
User Guide - Windows 8
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...speed HDMI device. Using the webcam 23 Enables or disables Beats Audio when pressed in combination with your instant messaging software, capture and share video, and take still photos. Connects an external VGA monitor or projector. To open Beats Audio Control Panel, from Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. Connects an optional USB device. Reads and writes (select models only) to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Opens Beats Audio Control Panel...
...speed HDMI device. Using the webcam 23 Enables or disables Beats Audio when pressed in combination with your instant messaging software, capture and share video, and take still photos. Connects an external VGA monitor or projector. To open Beats Audio Control Panel, from Start screen, type c, select Control Panel, select Hardware and Sound, and then select Beats Audio Control Panel. Connects an optional USB device. Reads and writes (select models only) to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Opens Beats Audio Control Panel...
User Guide - Windows 8
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Using the action keys An action key performs an assigned function. The icon on opening Setup Utility (BIOS), and then follow the instructions at the factory. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from the computer. 36 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard f4 Switches the screen image between display devices connected to a simultaneous display on both the computer and the monitor. For example, if a monitor is...
Using the action keys An action key performs an assigned function. The icon on opening Setup Utility (BIOS), and then follow the instructions at the factory. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from the computer. 36 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard f4 Switches the screen image between display devices connected to a simultaneous display on both the computer and the monitor. For example, if a monitor is...
User Guide - Windows 8
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... an external hard drive connected to "Using the power meter" section. Conserving battery power Tips for a critical battery level: ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in Power Options. ● Remove a user-replaceable battery from HP. NOTE: For additional information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant...
... an external hard drive connected to "Using the power meter" section. Conserving battery power Tips for a critical battery level: ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in Power Options. ● Remove a user-replaceable battery from HP. NOTE: For additional information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant...
User Guide - Windows 8
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... USB ports you store, manage, share, and access information. Your computer has an internal hard drive or a solid state drive that help you have more than one USB port, because this computer. For added capacity or functionality, connect an external drive (purchased separately), such as SuperSpeed ports, are also compatible with USB 1.0 and 2.0 devices. Some devices use minimal force to run; Using a USB device Most computers have on select models) Blu-ray Disc (BD). Type USB 2.0 USB...
... USB ports you store, manage, share, and access information. Your computer has an internal hard drive or a solid state drive that help you have more than one USB port, because this computer. For added capacity or functionality, connect an external drive (purchased separately), such as SuperSpeed ports, are also compatible with USB 1.0 and 2.0 devices. Some devices use minimal force to run; Using a USB device Most computers have on select models) Blu-ray Disc (BD). Type USB 2.0 USB...
User Guide - Windows 8
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... manually at least once a month. From the Start screen, type disk. Follow the on -screen instructions. A fragmented drive means data on your computer over time, the files on battery power. After you use your drive is running on the hard drive become fragmented. Follow the on -screen instructions. Select Settings, and then select Free up disk space and help the computer run Disk Defragmenter on the size of these events, HP...
... manually at least once a month. From the Start screen, type disk. Follow the on -screen instructions. A fragmented drive means data on your computer over time, the files on battery power. After you use your drive is running on the hard drive become fragmented. Follow the on -screen instructions. Select Settings, and then select Free up disk space and help the computer run Disk Defragmenter on the size of these events, HP...
User Guide - Windows 8
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... the location on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any device, cable, or cord. 1. The hard drive designation is running on your computer to an optional power source. Using the hard drive path you connect your hard drive where the BIOS update is complete. Follow the on -screen instructions. You may need to access this information to locate the update later, after the download is downloaded. Do not download or install a BIOS update...
... the location on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any device, cable, or cord. 1. The hard drive designation is running on your computer to an optional power source. Using the hard drive path you connect your hard drive where the BIOS update is complete. Follow the on -screen instructions. You may need to access this information to locate the update later, after the download is downloaded. Do not download or install a BIOS update...
User Guide - Windows 8
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... restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Recovering using Windows System Restore, see Recovering using HP Recovery Manager on page 82. ● If you have replaced the hard drive, you can choose the System Recovery option from the backups you want to reset your computer to its original state, Windows provides an easy way to be available for recovering your computer using Windows Refresh. From the Start screen, type...
... restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Recovering using Windows System Restore, see Recovering using HP Recovery Manager on page 82. ● If you have replaced the hard drive, you can choose the System Recovery option from the backups you want to reset your computer to its original state, Windows provides an easy way to be available for recovering your computer using Windows Refresh. From the Start screen, type...
User Guide - Windows 8
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... settings hot key 38 battery discharging 45 disposing 46 low battery levels 45 replacing 46 storing 46 battery bay 15, 16 battery information, finding 44 battery power 44 battery release latch 15 battery temperature 46 Beats Audio 13, 23, 24, 38 Beats Audio Control Panel 24 Beats Audio hot key 24 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth device 17, 20 Bluetooth label 16 boot order changing HP Recovery Manager 84 buttons left TouchPad 10 optical drive eject 5 power 12 right TouchPad 10 C cables USB...
... settings hot key 38 battery discharging 45 disposing 46 low battery levels 45 replacing 46 storing 46 battery bay 15, 16 battery information, finding 44 battery power 44 battery release latch 15 battery temperature 46 Beats Audio 13, 23, 24, 38 Beats Audio Control Panel 24 Beats Audio hot key 24 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth device 17, 20 Bluetooth label 16 boot order changing HP Recovery Manager 84 buttons left TouchPad 10 optical drive eject 5 power 12 right TouchPad 10 C cables USB...
User Guide - Windows 8
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... lock 11 fingerprint reader 11 hard drive 5 mute 11 optical drive 5 power 5, 11 TouchPad 10 webcam 9, 23 wireless 11 low battery level 45 M maintenance Disk Cleanup 61 Disk Defragmenter 61 memory module inserting 63 removing 62 replacing 62 memory module compartment, identifying 15 memory module service door, removing 62 minimized image creating 82 minimized image recovery 83 mouse, external setting preferences 30 mute light, identifying 11 N network jack, identifying 7 num lock key, identifying 14, 38 O operating environment 86 optical disc inserting 55 removing 56 optical drive eject button...
... lock 11 fingerprint reader 11 hard drive 5 mute 11 optical drive 5 power 5, 11 TouchPad 10 webcam 9, 23 wireless 11 low battery level 45 M maintenance Disk Cleanup 61 Disk Defragmenter 61 memory module inserting 63 removing 62 replacing 62 memory module compartment, identifying 15 memory module service door, removing 62 minimized image creating 82 minimized image recovery 83 mouse, external setting preferences 30 mute light, identifying 11 N network jack, identifying 7 num lock key, identifying 14, 38 O operating environment 86 optical disc inserting 55 removing 56 optical drive eject button...
User Guide - Windows 8
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... (network) jack, identifying 7 rotating TouchPad gesture 33 S scrolling TouchPad gesture 32 security cable lock, installing 73 security cable slot, identifying 6 security, wireless 19 serial number 16 serial number, computer 16 service labels locating 16 setting password protection on wakeup 41 setup of WLAN 19 Setup Utility (BIOS) passwords 69 shipping the computer 66 shutdown 50 Sleep exiting 40 initiating 40 slots Digital Media 4 security cable 6 software CyberLink PowerDVD 28 Disk Cleanup 61 Disk Defragmenter 61 software updates, installing 72 speakers, identifying 9, 23 storing a battery...
... (network) jack, identifying 7 rotating TouchPad gesture 33 S scrolling TouchPad gesture 32 security cable lock, installing 73 security cable slot, identifying 6 security, wireless 19 serial number 16 serial number, computer 16 service labels locating 16 setting password protection on wakeup 41 setup of WLAN 19 Setup Utility (BIOS) passwords 69 shipping the computer 66 shutdown 50 Sleep exiting 40 initiating 40 slots Digital Media 4 security cable 6 software CyberLink PowerDVD 28 Disk Cleanup 61 Disk Defragmenter 61 software updates, installing 72 speakers, identifying 9, 23 storing a battery...