HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for notebook PC models that are released to 150MB/sec transfer rate for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for disk traffic, and provides link power management with Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. To download the...
...://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for notebook PC models that are released to 150MB/sec transfer rate for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for disk traffic, and provides link power management with Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. To download the...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... HP updates now. 3. Make a note of the date, name, or other identifier. b. Follow any instructions that contains the update. 4. The BIOS installation begins. 5. Make a note of the path to the location on -screen instructions. From the Start screen, type e, and then select File Explorer. 2. The hard drive designation is connected to reliable external power using the AC adapter. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. NOTE: If you recorded earlier, open...
... HP updates now. 3. Make a note of the date, name, or other identifier. b. Follow any instructions that contains the update. 4. The BIOS installation begins. 5. Make a note of the path to the location on -screen instructions. From the Start screen, type e, and then select File Explorer. 2. The hard drive designation is connected to reliable external power using the AC adapter. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. NOTE: If you recorded earlier, open...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... want to reset your information from the backups you want to continue, and the remaining discs will finish burning the current DVD. Restore and recovery There are several options for using a minimized image, you have finished creating all personal data, apps, and settings, and reinstall Windows. This option does not require backing up to another drive. From the Start screen, type recovery, and then select HP Recovery Manager. 2. For more...
... want to reset your information from the backups you want to continue, and the remaining discs will finish burning the current DVD. Restore and recovery There are several options for using a minimized image, you have finished creating all personal data, apps, and settings, and reinstall Windows. This option does not require backing up to another drive. From the Start screen, type recovery, and then select HP Recovery Manager. 2. For more...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... you need to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. On the Start screen, point to the far-right upper or lower corner of HP Recovery media to restore the factory image to the replacement drive. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you can use the Factory Reset option of the screen to be prompted for instructions on -screen instructions. 112 Chapter 7 Backing up, restoring, and recovering Click Change PC settings in...
... you need to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. On the Start screen, point to the far-right upper or lower corner of HP Recovery media to restore the factory image to the replacement drive. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you can use the Factory Reset option of the screen to be prompted for instructions on -screen instructions. 112 Chapter 7 Backing up, restoring, and recovering Click Change PC settings in...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... the computer boot order. From the Start screen, type recovery, and then select HP Recovery Manager. 2. or - Insert the HP Recovery USB flash drive you want to free up all personal files. 2. Select the optical drive or USB flash drive you created into a USB port on -screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you can no longer use HP Recovery media to continue. IMPORTANT: Removing the HP Recovery partition means you to remove the HP Recovery partition to boot from. 5. You can change the computer boot order, which is...
... the computer boot order. From the Start screen, type recovery, and then select HP Recovery Manager. 2. or - Insert the HP Recovery USB flash drive you want to free up all personal files. 2. Select the optical drive or USB flash drive you created into a USB port on -screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you can no longer use HP Recovery media to continue. IMPORTANT: Removing the HP Recovery partition means you to remove the HP Recovery partition to boot from. 5. You can change the computer boot order, which is...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... SuperMulti Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 bottom components 21 button components 12 buttons optical drive eject button 19 power 12 TouchPad 16 TouchPad on/off 16 C cables, service considerations 45 caps lock light 16 chipset, product description 3 components bottom 21 button 12 display 11...
... SuperMulti Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 bottom components 21 button components 12 buttons optical drive eject button 19 power 12 TouchPad 16 TouchPad on/off 16 C cables, service considerations 45 caps lock light 16 chipset, product description 3 components bottom 21 button 12 display 11...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... product description audio 6 chipset 3 display panel 4 Ethernet 6 external media cards 7 graphics 3 hard drive 5 keyboard 8 memory module 5 microphone 6 operating system 9 optical drive 6 pointing device 8 ports 8 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drives 5 video 6 wireless 6 product name 1, 50 product number 50 R rear component 20 removal/replacement preliminaries 45 procedures 50 right-side components 19 RJ-45 jack 18 RTC battery removal 55 spare part number 30, 39, 55 S Screw Kit, spare part number 35, 39 security cable slot 20 security...
... product description audio 6 chipset 3 display panel 4 Ethernet 6 external media cards 7 graphics 3 hard drive 5 keyboard 8 memory module 5 microphone 6 operating system 9 optical drive 6 pointing device 8 ports 8 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drives 5 video 6 wireless 6 product name 1, 50 product number 50 R rear component 20 removal/replacement preliminaries 45 procedures 50 right-side components 19 RJ-45 jack 18 RTC battery removal 55 spare part number 30, 39, 55 S Screw Kit, spare part number 35, 39 security cable slot 20 security...
User Guide - Windows 8
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... to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Rear ...8 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and fingerprint reader 12 Keys ...13 Bottom ...15 Labels ...16 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 v
... to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Rear ...8 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and fingerprint reader 12 Keys ...13 Bottom ...15 Labels ...16 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 v
User Guide - Windows 8
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... Replacing a hard drive ...59 Using HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers ...65 Cleaning your computer ...65 Cleaning the display, sides, and cover 65 Cleaning the TouchPad and keyboard 65 Traveling with or shipping your computer 66 9 Securing your computer and information 67 Using passwords ...68 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 69 Using the fingerprint reader ...69 Using HP SimplePass (select models...
... Replacing a hard drive ...59 Using HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers ...65 Cleaning your computer ...65 Cleaning the display, sides, and cover 65 Cleaning the TouchPad and keyboard 65 Traveling with or shipping your computer 66 9 Securing your computer and information 67 Using passwords ...68 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 69 Using the fingerprint reader ...69 Using HP SimplePass (select models...
User Guide - Windows 8
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... Support from the list of hardware or software. Using a WLAN With a WLAN device, you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to connect your home, you must establish an account with an Internet service provider (ISP). To use for Internet access. NOTE: Your ISP will help set up the modem, install a network cable to turn on or turn off . From the Start screen, type n, and then select Settings. 2. To purchase Internet service...
... Support from the list of hardware or software. Using a WLAN With a WLAN device, you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to connect your home, you must establish an account with an Internet service provider (ISP). To use for Internet access. NOTE: Your ISP will help set up the modem, install a network cable to turn on or turn off . From the Start screen, type n, and then select Settings. 2. To purchase Internet service...
User Guide - Windows 8
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...fn key Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description On: The webcam is in combination with the b key. Provides superior bass sound. Connects an external VGA monitor or projector. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. WARNING! Connect optional USB 3.0 devices and provide enhanced USB power performance. Enables...
...fn key Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description On: The webcam is in combination with the b key. Provides superior bass sound. Connects an external VGA monitor or projector. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. WARNING! Connect optional USB 3.0 devices and provide enhanced USB power performance. Enables...
User Guide - Windows 8
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... screen image from the computer display to the monitor display to support. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your keyboard may have disabled the action key feature, you must press the fn key in combination with certain keys and key combinations. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform specific functions. The keyboard...
... screen image from the computer display to the monitor display to support. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your keyboard may have disabled the action key feature, you must press the fn key in combination with certain keys and key combinations. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform specific functions. The keyboard...
User Guide - Windows 8
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... unused external devices that you are not plugged into an external power source, such as an external hard drive connected to "Using the power meter" section. or - ● The power meter icon on battery power 45 NOTE: For additional information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on or in Power Options. ● Remove a user-replaceable battery from HP. The...
... unused external devices that you are not plugged into an external power source, such as an external hard drive connected to "Using the power meter" section. or - ● The power meter icon on battery power 45 NOTE: For additional information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on or in Power Options. ● Remove a user-replaceable battery from HP. The...
User Guide - Windows 8
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... type of USB port. Your computer has more than one USB port, because this computer. Using a USB device Most computers have their own power source. 7 Managing and sharing information Drives are digital storage devices that help you to connect to numerous kinds of external devices to your computer, such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating...
... type of USB port. Your computer has more than one USB port, because this computer. Using a USB device Most computers have their own power source. 7 Managing and sharing information Drives are digital storage devices that help you to connect to numerous kinds of external devices to your computer, such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating...
User Guide - Windows 8
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... the HP 3D DriveGuard software Help. From the Start screen, type disk. Select Settings, and then select Defragment and optimize your hard drive and the number of these events, HP 3D DriveGuard returns the hard drive to run more efficiently. To run Disk Defragmenter: 1. Select Settings, and then select Free up disk space and help the computer run on a monthly schedule, but you start Disk Defragmenter, it works without supervision...
... the HP 3D DriveGuard software Help. From the Start screen, type disk. Select Settings, and then select Defragment and optimize your hard drive and the number of these events, HP 3D DriveGuard returns the hard drive to run more efficiently. To run Disk Defragmenter: 1. Select Settings, and then select Free up disk space and help the computer run on a monthly schedule, but you start Disk Defragmenter, it works without supervision...
User Guide - Windows 8
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... hard drive designation. NOTE: If you are displayed, follow these steps: a. From the Start screen, select the HP Support Assistant app. 2. The hard drive designation is connected to reliable external power using the AC adapter. During the download and installation, follow these steps: 1. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. From the Start screen, type...
... hard drive designation. NOTE: If you are displayed, follow these steps: a. From the Start screen, select the HP Support Assistant app. 2. The hard drive designation is connected to reliable external power using the AC adapter. During the download and installation, follow these steps: 1. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. From the Start screen, type...
User Guide - Windows 8
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... created. Minimized Image Recovery installs only drivers and hardware-enabling applications. Restore and recovery There are several options for using File History, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 81. ● If you want to a previous state without the requirements of expertise: ● If you can use the Factory Reset option of HP Recovery Manager to the replacement drive...
... created. Minimized Image Recovery installs only drivers and hardware-enabling applications. Restore and recovery There are several options for using File History, see Windows Help and Support. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 81. ● If you want to a previous state without the requirements of expertise: ● If you can use the Factory Reset option of HP Recovery Manager to the replacement drive...
User Guide - Windows 8
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... settings hot key 38 battery discharging 45 disposing 46 low battery levels 45 replacing 46 storing 46 battery bay 15, 16 battery information, finding 44 battery power 44 battery release latch 15 battery temperature 46 Beats Audio 13, 23, 24, 38 Beats Audio Control Panel 24 Beats Audio hot key 24 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth device 17, 20 Bluetooth label 16 boot order changing HP Recovery Manager 84 buttons left TouchPad 10 optical drive eject 5 power 12 right TouchPad 10 C cables USB...
... settings hot key 38 battery discharging 45 disposing 46 low battery levels 45 replacing 46 storing 46 battery bay 15, 16 battery information, finding 44 battery power 44 battery release latch 15 battery temperature 46 Beats Audio 13, 23, 24, 38 Beats Audio Control Panel 24 Beats Audio hot key 24 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth device 17, 20 Bluetooth label 16 boot order changing HP Recovery Manager 84 buttons left TouchPad 10 optical drive eject 5 power 12 right TouchPad 10 C cables USB...
User Guide - Windows 8
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... lock 11 fingerprint reader 11 hard drive 5 mute 11 optical drive 5 power 5, 11 TouchPad 10 webcam 9, 23 wireless 11 low battery level 45 M maintenance Disk Cleanup 61 Disk Defragmenter 61 memory module inserting 63 removing 62 replacing 62 memory module compartment, identifying 15 memory module service door, removing 62 minimized image creating 82 minimized image recovery 83 mouse, external setting preferences 30 mute light, identifying 11 N network jack, identifying 7 num lock key, identifying 14, 38 O operating environment 86 optical disc inserting 55 removing 56 optical drive eject button...
... lock 11 fingerprint reader 11 hard drive 5 mute 11 optical drive 5 power 5, 11 TouchPad 10 webcam 9, 23 wireless 11 low battery level 45 M maintenance Disk Cleanup 61 Disk Defragmenter 61 memory module inserting 63 removing 62 replacing 62 memory module compartment, identifying 15 memory module service door, removing 62 minimized image creating 82 minimized image recovery 83 mouse, external setting preferences 30 mute light, identifying 11 N network jack, identifying 7 num lock key, identifying 14, 38 O operating environment 86 optical disc inserting 55 removing 56 optical drive eject button...
User Guide - Windows 8
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... (network) jack, identifying 7 rotating TouchPad gesture 33 S scrolling TouchPad gesture 32 security cable lock, installing 73 security cable slot, identifying 6 security, wireless 19 serial number 16 serial number, computer 16 service labels locating 16 setting password protection on wakeup 41 setup of WLAN 19 Setup Utility (BIOS) passwords 69 shipping the computer 66 shutdown 50 Sleep exiting 40 initiating 40 slots Digital Media 4 security cable 6 software CyberLink PowerDVD 28 Disk Cleanup 61 Disk Defragmenter 61 software updates, installing 72 speakers, identifying 9, 23 storing a battery...
... (network) jack, identifying 7 rotating TouchPad gesture 33 S scrolling TouchPad gesture 32 security cable lock, installing 73 security cable slot, identifying 6 security, wireless 19 serial number 16 serial number, computer 16 service labels locating 16 setting password protection on wakeup 41 setup of WLAN 19 Setup Utility (BIOS) passwords 69 shipping the computer 66 shutdown 50 Sleep exiting 40 initiating 40 slots Digital Media 4 security cable 6 software CyberLink PowerDVD 28 Disk Cleanup 61 Disk Defragmenter 61 software updates, installing 72 speakers, identifying 9, 23 storing a battery...