User Guide
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... HP Quick Start (select models only) ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service...
... HP Quick Start (select models only) ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service...
User Guide
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... 43 Resolving a low battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the computer 46 7 Managing and sharing information ...47 Using a USB device ...47 Connecting a USB device 48 Removing a USB device ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining...
... 43 Resolving a low battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the computer 46 7 Managing and sharing information ...47 Using a USB device ...47 Connecting a USB device 48 Removing a USB device ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining...
User Guide
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... up your software applications and information 57 Using an optional security cable lock 57 10 Using Setup Utility (BIOS) and System Diagnostics 58 Starting Setup Utility (BIOS) ...58 Updating the BIOS ...58 Determining the BIOS version 58 Downloading a BIOS update 59 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 60 11 Backing up, restoring, and recovering ...61 Creating recovery media and backups 61 Creating HP Recovery media 62 Restore and recovery ...63 Using Windows Refresh for quick and easy recovery 64 Remove everything...
... up your software applications and information 57 Using an optional security cable lock 57 10 Using Setup Utility (BIOS) and System Diagnostics 58 Starting Setup Utility (BIOS) ...58 Updating the BIOS ...58 Determining the BIOS version 58 Downloading a BIOS update 59 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 60 11 Backing up, restoring, and recovering ...61 Creating recovery media and backups 61 Creating HP Recovery media 62 Restore and recovery ...63 Using Windows Refresh for quick and easy recovery 64 Remove everything...
User Guide
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... wireless devices, not the status of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to turn on or turn on . NOTE: On some models, the wireless light is amber when all wireless devices are enabled at the factory, so the wireless light is off, all wireless devices are enabled at home, you turn off the wireless devices simultaneously. Connecting to a wireless network 15 All of the following wireless devices: ● Wireless local area network (WLAN) device-Connects the computer to wireless...
... wireless devices, not the status of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to turn on or turn on . NOTE: On some models, the wireless light is amber when all wireless devices are enabled at the factory, so the wireless light is off, all wireless devices are enabled at home, you turn off the wireless devices simultaneously. Connecting to a wireless network 15 All of the following wireless devices: ● Wireless local area network (WLAN) device-Connects the computer to wireless...
User Guide
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... cable) (1) and high-speed Internet service purchased from the Start screen, type h, and then select Help and Support. Using an Internet service provider When you are setting up Internet access in the search box, and then select Network and Sharing Center. To purchase Internet service and a modem, contact a local ISP. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use for Internet access. Using...
... cable) (1) and high-speed Internet service purchased from the Start screen, type h, and then select Help and Support. Using an Internet service provider When you are setting up Internet access in the search box, and then select Network and Sharing Center. To purchase Internet service and a modem, contact a local ISP. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use for Internet access. Using...
User Guide
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... area network (LAN) and modem connection. Type the code, and then click OK to a LAN requires an 8-pin, RJ-45 (network) cable. NOTE: The functional range (how far your home (instead of working wirelessly), or if you are 2 kinds of a wireless router or access point. A LAN connection uses a network cable and is a security-enabled WLAN, you want to connect to verify the name and status of options is made, place the mouse...
... area network (LAN) and modem connection. Type the code, and then click OK to a LAN requires an 8-pin, RJ-45 (network) cable. NOTE: The functional range (how far your home (instead of working wirelessly), or if you are 2 kinds of a wireless router or access point. A LAN connection uses a network cable and is a security-enabled WLAN, you want to connect to verify the name and status of options is made, place the mouse...
User Guide
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... screen using the TouchPad, touch screen, or the keyboard. NOTE: TouchPad gestures are not supported in addition to the keyboard and mouse. Select Control Panel, and then select Hardware and Sound. 2. Select Synaptics ClickPad. 3. NOTE: An external USB mouse (purchased separately) can be used on your computer. Select computer models have special action keys or hot key functions on a touch screen (select models only). Click a gesture to reveal the Apps list. From the Start screen, type c to activate the demonstration. Using the TouchPad...
... screen using the TouchPad, touch screen, or the keyboard. NOTE: TouchPad gestures are not supported in addition to the keyboard and mouse. Select Control Panel, and then select Hardware and Sound. 2. Select Synaptics ClickPad. 3. NOTE: An external USB mouse (purchased separately) can be used on your computer. Select computer models have special action keys or hot key functions on a touch screen (select models only). Click a gesture to reveal the Apps list. From the Start screen, type c to activate the demonstration. Using the TouchPad...
User Guide
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...: A wireless network must press the fn key in combination with the appropriate action key. f3 Increases the screen brightness incrementally as long as you hold down the key. To activate the assigned function after you have disabled the action key feature, you hold down the key. f4 Switches the screen image between display devices connected to a simultaneous display on opening Setup Utility (BIOS), and then follow the instructions at the factory. Using the keyboard and mouse 37...
...: A wireless network must press the fn key in combination with the appropriate action key. f3 Increases the screen brightness incrementally as long as you hold down the key. To activate the assigned function after you have disabled the action key feature, you hold down the key. f4 Switches the screen image between display devices connected to a simultaneous display on opening Setup Utility (BIOS), and then follow the instructions at the factory. Using the keyboard and mouse 37...
User Guide
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... more information about connecting external wireless devices, see the manufacturer's instructions. Transfers data at 60 MB/s. Some devices use , see Connecting to run; NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to a network on your phone or camera. Type USB 2.0 USB 3.0 Description Transfers data at 640 MB/s. Some devices come with USB 1.0 and 2.0 devices. A Universal Serial Bus (USB) flash drive, connected to a CD, DVD, or (on...
... more information about connecting external wireless devices, see the manufacturer's instructions. Transfers data at 60 MB/s. Some devices use , see Connecting to run; NOTE: For information about required software and drivers, or to learn which computer port to use the computer's power to a network on your phone or camera. Type USB 2.0 USB 3.0 Description Transfers data at 640 MB/s. Some devices come with USB 1.0 and 2.0 devices. A Universal Serial Bus (USB) flash drive, connected to a CD, DVD, or (on...
User Guide
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... cleaning the cover of your computer. Updating programs and drivers 51 From the Start screen, type d, and then type disk in good working condition. Go to http://www.hp.com/support to free up disk space and help the computer run the latest technology available. Cleaning the display, sides, and cover Gently wipe the display using the following cleaning products to clean your computer and external devices helps keep...
... cleaning the cover of your computer. Updating programs and drivers 51 From the Start screen, type d, and then type disk in good working condition. Go to http://www.hp.com/support to free up disk space and help the computer run the latest technology available. Cleaning the display, sides, and cover Gently wipe the display using the following cleaning products to clean your computer and external devices helps keep...
User Guide
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... access this information to the hard drive. If the update is more recent than your BIOS, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. Do not download or install a BIOS update while the computer is typically Local Disk (C:). 3. Double-click the file that has an .exe extension (for HP updates now. 3. From the Start screen, type support, select the HP Support...
... access this information to the hard drive. If the update is more recent than your BIOS, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. Do not download or install a BIOS update while the computer is typically Local Disk (C:). 3. Double-click the file that has an .exe extension (for HP updates now. 3. From the Start screen, type support, select the HP Support...
User Guide
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... use the Factory Reset option of HP Recovery media to restore the factory image to reinstall the individual application or driver. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you need to restore your information from the Windows Store, consider using HP Recovery Manager on page 65. ● If you wish to remove the recovery partition to an automatically created restore point. Windows creates system restore points automatically during a Windows update...
... use the Factory Reset option of HP Recovery media to restore the factory image to reinstall the individual application or driver. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type h, and then select Help and Support. ● If you need to restore your information from the Windows Store, consider using HP Recovery Manager on page 65. ● If you wish to remove the recovery partition to an automatically created restore point. Windows creates system restore points automatically during a Windows update...
User Guide
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... all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state. To start HP Recovery Manager from the boot options menu. 3. or - For U.S. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. This type of the screen, and then select General from the hard drive and re-creating the partitions. Under Remove everything...
... all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state. To start HP Recovery Manager from the boot options menu. 3. or - For U.S. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. This type of the screen, and then select General from the hard drive and re-creating the partitions. Under Remove everything...
User Guide
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... H hard drive light 7 hard drive, HP 3D DriveGuard 50 HDMI port connecting 24 identifying 6, 21 HDMI, configuring audio 24 headphone jack, identifying 5, 21 headphones, connecting 22 Hibernation exiting 41 initiated during critical battery level 43 initiating 41 high-definition devices, connecting 24, 25 hot keys bass settings 39 description 39 reveal system information 39 using 39 HP 3D DriveGuard 50 HP and third-party software updates, installing 57 HP Quick Start 1 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery media creating 62 recovery 66 HP Recovery partition...
... H hard drive light 7 hard drive, HP 3D DriveGuard 50 HDMI port connecting 24 identifying 6, 21 HDMI, configuring audio 24 headphone jack, identifying 5, 21 headphones, connecting 22 Hibernation exiting 41 initiated during critical battery level 43 initiating 41 high-definition devices, connecting 24, 25 hot keys bass settings 39 description 39 reveal system information 39 using 39 HP 3D DriveGuard 50 HP and third-party software updates, installing 57 HP Quick Start 1 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery media creating 62 recovery 66 HP Recovery partition...
User Guide
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... 10 hard drive 7 mute 10 power 7, 10 webcam 20 wireless 10 low battery level 43 M maintenance Disk Cleanup 51 Disk Defragmenter 50 Media Card Reader, identifying 6 microphone jack, identifying 5, 21 microphone, connecting 22 minimized image creating 65 recovery 65 mouse, external setting preferences 26 mute light, identifying 10 N network jack, identifying 5 num lock key, identifying 12, 39 O operating environment 67 optional external devices, using 48 original system recovery 65 P passwords Setup Utility (BIOS) 55 Windows 55 PC Hardware Diagnostics downloading 60 starting 60 pinching touch...
... 10 hard drive 7 mute 10 power 7, 10 webcam 20 wireless 10 low battery level 43 M maintenance Disk Cleanup 51 Disk Defragmenter 50 Media Card Reader, identifying 6 microphone jack, identifying 5, 21 microphone, connecting 22 minimized image creating 65 recovery 65 mouse, external setting preferences 26 mute light, identifying 10 N network jack, identifying 5 num lock key, identifying 12, 39 O operating environment 67 optional external devices, using 48 original system recovery 65 P passwords Setup Utility (BIOS) 55 Windows 55 PC Hardware Diagnostics downloading 60 starting 60 pinching touch...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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... if USB legacy support is displayed, press enter. 5. Using Setup Utility 69 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while the "Press the ESC key for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. Starting Setup Utility...
... if USB legacy support is displayed, press enter. 5. Using Setup Utility 69 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer, and then press esc while the "Press the ESC key for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. Starting Setup Utility...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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... the on -screen instructions. 4. Start Setup Utility (BIOS). 2. From the Start screen, select the HP Support Assistant app. 2. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in an optional docking device, or connected to an optional power source. If the update is connected to the hard drive. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when...
... the on -screen instructions. 4. Start Setup Utility (BIOS). 2. From the Start screen, select the HP Support Assistant app. 2. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in an optional docking device, or connected to an optional power source. If the update is connected to the hard drive. Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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... instructions on the Start screen, select the HP Support Assistant app. To access HP Support Assistant on the system at the factory. Click Change PC settings in this section provides a speedy, simple way to return the computer to display the charms. 2. You can initiate this option, back up any traditional applications that you have a quick way to see what is not working properly and you need...
... instructions on the Start screen, select the HP Support Assistant app. To access HP Support Assistant on the system at the factory. Click Change PC settings in this section provides a speedy, simple way to return the computer to display the charms. 2. You can initiate this option, back up any traditional applications that you have a quick way to see what is not working properly and you need...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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...) jack 14 right side 14 top 8 computer major components 17 computer part number 16 computer reset 80 computer specifications 74 connector, power 14 connectors, service considerations 25 B backup and restore 77 battery removal 32 spare part numbers 20, 23, 32 BIOS determining version 71 downloading an update 72 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 26 buttons left TouchPad 8 power 10 right TouchPad 8 C cables, service considerations 25 caps lock light, identifying 9 card reader board removal 44...
...) jack 14 right side 14 top 8 computer major components 17 computer part number 16 computer reset 80 computer specifications 74 connector, power 14 connectors, service considerations 25 B backup and restore 77 battery removal 32 spare part numbers 20, 23, 32 BIOS determining version 71 downloading an update 72 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 26 buttons left TouchPad 8 power 10 right TouchPad 8 C cables, service considerations 25 caps lock light, identifying 9 card reader board removal 44...
HP ENVY m6 Sleekbook HP ENVY Touchsmart m6 SleekBook HP ENVY TouchSmart m6 Ultrabook - Maintenance and Service Guide
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... chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 internal card expansion 3 keyboard 4 memory module 2 microphone 2 operating system 5 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 2 wireless 2 product name 1 product number 16 R recovery 80 recovery partition 78 recycle computer 80 refresh 80 removal/replacement preliminaries 25 procedures 30 remove everything and reinstall Windows 80 reset computer 80 steps 80 restoring the hard drive 78 right TouchPad button, identifying 8 RJ-45 (network) jack...
... chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 internal card expansion 3 keyboard 4 memory module 2 microphone 2 operating system 5 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 2 wireless 2 product name 1 product number 16 R recovery 80 recovery partition 78 recycle computer 80 refresh 80 removal/replacement preliminaries 25 procedures 30 remove everything and reinstall Windows 80 reset computer 80 steps 80 restoring the hard drive 78 right TouchPad button, identifying 8 RJ-45 (network) jack...