HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for lower power consumption on computer systems equipped with Intel® Application Accelerator drivers. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. Updates...
... disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for lower power consumption on computer systems equipped with Intel® Application Accelerator drivers. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. Updates...
HP Envy 6 Maintenance and Service Guide
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... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
HP Envy 6 Maintenance and Service Guide
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...prompt with Setup Utility only if USB legacy support is enabled. Start Setup Utility. 2. Changing the language of Setup Utility 1. Your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Use the arrow keys to select a language, and then press enter. 4. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of the screen. 2. Starting Setup Utility NOTE: An external keyboard or mouse connected to enter Setup Utility. Turn on the system (such as disk drives, display, keyboard, mouse, and printer...
...prompt with Setup Utility only if USB legacy support is enabled. Start Setup Utility. 2. Changing the language of Setup Utility 1. Your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Use the arrow keys to select a language, and then press enter. 4. Setup Utility includes settings for Startup Menu" message is displayed at the bottom of the screen. 2. Starting Setup Utility NOTE: An external keyboard or mouse connected to enter Setup Utility. Turn on the system (such as disk drives, display, keyboard, mouse, and printer...
HP Envy 6 Maintenance and Service Guide
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... key for Startup Menu" message is displayed at the factory, follow the on the HP website. or - NOTE: Your password settings and security settings are packaged in compressed files called SoftPaqs. Most BIOS updates on -screen instructions. 5. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. To return all settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Follow the on the HP...
... key for Startup Menu" message is displayed at the factory, follow the on the HP website. or - NOTE: Your password settings and security settings are packaged in compressed files called SoftPaqs. Most BIOS updates on -screen instructions. 5. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. To return all settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Follow the on the HP...
HP Envy 6 Maintenance and Service Guide
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... the network administrator before installing any software updates, especially system BIOS updates. Double-click your hard drive. Downloading a BIOS update CAUTION: To reduce the risk of the system BIOS currently installed. Make a note of the path to the location on your hard drive where the BIOS update is connected to an optional power source. Make a note of the date, name, or other identifier. If no instructions are already in an optional docking device, or connected to reliable external power using Setup Utility. 1. Start Setup Utility (BIOS...
... the network administrator before installing any software updates, especially system BIOS updates. Double-click your hard drive. Downloading a BIOS update CAUTION: To reduce the risk of the system BIOS currently installed. Make a note of the path to the location on your hard drive where the BIOS update is connected to an optional power source. Make a note of the date, name, or other identifier. If no instructions are already in an optional docking device, or connected to reliable external power using Setup Utility. 1. Start Setup Utility (BIOS...
HP Envy 6 Maintenance and Service Guide
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... -screen instructions. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. Performing a system recovery HP Recovery Manager software allows you will be prompted to restore your system. ● HP Recovery Manager restores only software that you have finished creating the recovery discs or recovery flash drive. Note the following when performing a system restore: ● You can restore only the system that was installed at the factory. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc...
... -screen instructions. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. Performing a system recovery HP Recovery Manager software allows you will be prompted to restore your system. ● HP Recovery Manager restores only software that you have finished creating the recovery discs or recovery flash drive. Note the following when performing a system restore: ● You can restore only the system that was installed at the factory. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc...
HP Envy 6 Maintenance and Service Guide
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... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
HP Envy 6 Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
User Guide - Windows 8
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... your hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...15 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices 17 Connecting to a wired network ...18...
... your hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...15 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices 17 Connecting to a wired network ...18...
User Guide - Windows 8
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... wireless network ...54 Backing up your software applications and information 54 Using an optional security cable lock 54 10 Using Setup Utility (BIOS) and System Diagnostics 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 60 Creating HP Recovery media 60 What you need to know 61 To create HP Recovery media 61 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 63 Remove...
... wireless network ...54 Backing up your software applications and information 54 Using an optional security cable lock 54 10 Using Setup Utility (BIOS) and System Diagnostics 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 60 Creating HP Recovery media 60 What you need to know 61 To create HP Recovery media 61 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 63 Remove...
User Guide - Windows 8
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... of working wirelessly), or if you want to connect the computer directly to a router in your home (instead of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which uses a telephone cable. Connecting to a wired network There are sold separately. WARNING! ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to set...
... of working wirelessly), or if you want to connect the computer directly to a router in your home (instead of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which uses a telephone cable. Connecting to a wired network There are sold separately. WARNING! ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to set...
User Guide - Windows 8
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... with the most out of this, the hard drive works harder to free up disk space by deleting unnecessary files. 2. After you can resolve issues and bring new features and options to AC power. 2. Follow the on -screen instructions. ● Do not type on the keyboard or move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
... with the most out of this, the hard drive works harder to free up disk space by deleting unnecessary files. 2. After you can resolve issues and bring new features and options to AC power. 2. Follow the on -screen instructions. ● Do not type on the keyboard or move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
User Guide - Windows 8
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... remove all password settings. NOTE: A power-on password. You may also set , entered, changed , or deleted. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password. For additional information about Windows passwords, such as it displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support from the list of applications. ● Change your passwords at the first password check before the "Press the ESC key for more information. NOTE: This password cannot be used to exit Sleep...
... remove all password settings. NOTE: A power-on password. You may also set , entered, changed , or deleted. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password. For additional information about Windows passwords, such as it displayed as screen-saver passwords, from the Start screen, type h, and then select Help and Support from the list of applications. ● Change your passwords at the first password check before the "Press the ESC key for more information. NOTE: This password cannot be used to exit Sleep...
User Guide - Windows 8
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... most cases, repair any damage they have become available after the computer left the factory. Installing Windows security updates Updates to function abnormally. Select Security, and then follow the on or restart the computer, and then quickly press f10. 2. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in Setup Utility (BIOS): 1. Microsoft sends out alerts regarding critical updates. To start Setup Utility (BIOS), turn on -screen instructions.
... most cases, repair any damage they have become available after the computer left the factory. Installing Windows security updates Updates to function abnormally. Select Security, and then follow the on or restart the computer, and then quickly press f10. 2. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in Setup Utility (BIOS): 1. Microsoft sends out alerts regarding critical updates. To start Setup Utility (BIOS), turn on -screen instructions.
User Guide - Windows 8
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... computer or initiate Sleep. Follow any instructions that has an .exe extension (for HP updates now. You may need to access this information to locate the update later, after the download is connected to reliable external power using the AC adapter. During the download and installation, follow these steps: 3. Do not download or install a BIOS update while the computer is running on -screen instructions to a network, consult the network administrator before installing any device, cable, or cord...
... computer or initiate Sleep. Follow any instructions that has an .exe extension (for HP updates now. You may need to access this information to locate the update later, after the download is connected to reliable external power using the AC adapter. During the download and installation, follow these steps: 3. Do not download or install a BIOS update while the computer is running on -screen instructions to a network, consult the network administrator before installing any device, cable, or cord...
User Guide - Windows 8
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... hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Recovering using HP Recovery Manager on page 63. ● Should you choose to reset your computer to its original state, Windows provides an easy way to restore without the requirements of Windows Refresh or a reinstallation. For more information, see Windows Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers...
... hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Recovering using HP Recovery Manager on page 63. ● Should you choose to reset your computer to its original state, Windows provides an easy way to restore without the requirements of Windows Refresh or a reinstallation. For more information, see Windows Help and Support. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers...
User Guide - Windows 8
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... data you press the power button. 2. From the Start screen, type h, and then select Help and Support. See Windows Help and Support for your PC, and follow the on -screen instructions. Click Settings. 3. screen instructions. Press and hold f11 as you wish to retain. Restore and recovery 63 See Help and Support for instructions on the system at the factory. To remove everything and reinstall Windows option provides a speedy, simple way...
... data you press the power button. 2. From the Start screen, type h, and then select Help and Support. See Windows Help and Support for your PC, and follow the on -screen instructions. Click Settings. 3. screen instructions. Press and hold f11 as you wish to retain. Restore and recovery 63 See Help and Support for instructions on the system at the factory. To remove everything and reinstall Windows option provides a speedy, simple way...
User Guide - Windows 8
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... software, using 53 audio functions, checking 22 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B back up personal files 60 backing up software and information 54 backups 59 bass settings hot key 34 battery discharging 39 low battery levels 39 battery information, finding 39 battery power 39 Beats Audio 21, 34 Beats Audio Control Panel 21 Beats Audio hot key 21 best practices 1 BIOS determining version 56 downloading an update 57 updating 56 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 65 bottom 13 buttons...
... software, using 53 audio functions, checking 22 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B back up personal files 60 backing up software and information 54 backups 59 bass settings hot key 34 battery discharging 39 low battery levels 39 battery information, finding 39 battery power 39 Beats Audio 21, 34 Beats Audio Control Panel 21 Beats Audio hot key 21 best practices 1 BIOS determining version 56 downloading an update 57 updating 56 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 65 bottom 13 buttons...
User Guide - Windows 8
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... input power 67 installing critical security updates 53 optional security cable lock 54 integrated webcam light, identifying 7, 20 internal display switch, identifying 7 internal microphones, identifying 7, 19 Internet connection setup 16 Internet security software, using 53 J jacks audio-in (microphone) 5 audio-out (headphone) 5 network 6 RJ-45 (network) 6 K keyboard hot keys, identifying 34 keys action 11 esc 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock 10 hard drive...
... input power 67 installing critical security updates 53 optional security cable lock 54 integrated webcam light, identifying 7, 20 internal display switch, identifying 7 internal microphones, identifying 7, 19 Internet connection setup 16 Internet security software, using 53 J jacks audio-in (microphone) 5 audio-out (headphone) 5 network 6 RJ-45 (network) 6 K keyboard hot keys, identifying 34 keys action 11 esc 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock 10 hard drive...
User Guide - Windows 8
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... USB ports, identifying 5, 20 using external AC power 40 using passwords 51 V vents, identifying 12 video 22 W webcam 20 webcam light, identifying 7, 19 webcam, identifying 7, 19 Windows backup 60 File History 60, 62 Refresh 62, 63 reinstall 62, 63 remove everything and reinstall option 63 reset 63 restoring files 62 system restore point 60, 62 Windows applications key, identifying 11 Windows logo key, identifying 11 Windows passwords 52 Windows security updates, installing 53 wireless button 15 wireless certification label 13 wireless controls button 15 operating...
... USB ports, identifying 5, 20 using external AC power 40 using passwords 51 V vents, identifying 12 video 22 W webcam 20 webcam light, identifying 7, 19 webcam, identifying 7, 19 Windows backup 60 File History 60, 62 Refresh 62, 63 reinstall 62, 63 remove everything and reinstall option 63 reset 63 restoring files 62 system restore point 60, 62 Windows applications key, identifying 11 Windows logo key, identifying 11 Windows passwords 52 Windows security updates, installing 53 wireless button 15 wireless certification label 13 wireless controls button 15 operating...