HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Accelerator drivers. The latest device driver versions address multiple known issues that are released to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for notebook PC models that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI...
... Accelerator drivers. The latest device driver versions address multiple known issues that are released to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for notebook PC models that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for the SATA Advanced Host Controller (AHCI...
HP Envy 6 Maintenance and Service Guide
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... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
... screws) 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly (includes bracket) Hardware kit (keyboard bracket) Power button board (includes cable) Media card reader assembly (smart card reader) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD 2.6GHz/2.1GHz...
HP Envy 6 Maintenance and Service Guide
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... key for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. To start Setup Utility, follow these steps: 1. Use the arrow keys to enter Setup Utility. When a confirmation prompt with Setup Utility only if USB legacy support is displayed at the bottom of Setup Utility 1. NOTE: Use extreme care when making changes in Setup Utility...
... key for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can prevent the computer from operating properly. To start Setup Utility, follow these steps: 1. Use the arrow keys to enter Setup Utility. When a confirmation prompt with Setup Utility only if USB legacy support is displayed at the bottom of Setup Utility 1. NOTE: Use extreme care when making changes in Setup Utility...
HP Envy 6 Maintenance and Service Guide
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..., and then follow these steps: 1. Then use the arrow keys to the menu display. Updating the BIOS Updated versions of the screen. 2. Press f10 to select Exit > Exit Discarding Changes, and then press enter. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are packaged in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Then use the arrow keys to enter Setup Utility. 3. Follow the on -screen instructions. -
..., and then follow these steps: 1. Then use the arrow keys to the menu display. Updating the BIOS Updated versions of the screen. 2. Press f10 to select Exit > Exit Discarding Changes, and then press enter. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are packaged in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Then use the arrow keys to enter Setup Utility. 3. Follow the on -screen instructions. -
HP Envy 6 Maintenance and Service Guide
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... you are displayed, follow these steps: 1. To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to the hard drive. Windows 7-Select Start > Help and Support > Maintain. Make a note of the path to know the version of the date, name, or other identifier. Follow any instructions that are already in an optional docking device, or connected to reliable external power using Setup Utility. 1. Determining the BIOS version...
... you are displayed, follow these steps: 1. To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to the hard drive. Windows 7-Select Start > Help and Support > Maintain. Make a note of the path to know the version of the date, name, or other identifier. Follow any instructions that are already in an optional docking device, or connected to reliable external power using Setup Utility. 1. Determining the BIOS version...
HP Envy 6 Maintenance and Service Guide
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...Follow the on the hard drive. For software not provided with this process. Using the dedicated recovery partition When using the dedicated recovery partition, there is an option to restore your system. ● HP Recovery Manager restores only software that was installed at the factory. To create a set of recovery discs or one set of recovery discs or a recovery flash drive: 1. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using HP Recovery Manager to back up pictures, music and other audio, videos and movies...
...Follow the on the hard drive. For software not provided with this process. Using the dedicated recovery partition When using the dedicated recovery partition, there is an option to restore your system. ● HP Recovery Manager restores only software that was installed at the factory. To create a set of recovery discs or one set of recovery discs or a recovery flash drive: 1. HP Recovery Manager works from recovery discs, a recovery flash drive, or from the disc provided by the manufacturer using HP Recovery Manager to back up pictures, music and other audio, videos and movies...
HP Envy 6 Maintenance and Service Guide
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... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
... 29 H hard drive precautions 27 product description 2 removal 38 spare part numbers 18, 38 hard drive light 9 hard drive, spare part numbers 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying 4 internal display switch, identifying 4 internal microphones, identifying 4 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 8 RJ-45 (network) 8 K keyboard product description 3 removal 62 spare part numbers 14, 21, 62 keys action 6 esc 6 fn 6 Windows applications 6 Windows logo 6 L lights AC adapter 10 caps lock 7 hard drive 9 mute...
HP Envy 6 Maintenance and Service Guide
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... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
... audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 serviceability 3 video 2 wireless 2 product name 1, 31 product number 31 R recovering from the dedicated recovery partition 79 recovering from the recovery discs 81 recovery discs 78 recovery, system 79 removal/replacement preliminaries 26 procedures 30 restore points 83 RJ-45 (network) jack, identifying 8 RTC battery removal 41 spare part numbers...
User Guide - Windows 8
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... your hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...15 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices 17 Connecting to a wired network ...18...
... your hardware and software information 4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button, speakers, and subwoofer 10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...15 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices 17 Connecting to a wired network ...18...
User Guide - Windows 8
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... wireless network ...54 Backing up your software applications and information 54 Using an optional security cable lock 54 10 Using Setup Utility (BIOS) and System Diagnostics 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 60 Creating HP Recovery media 60 What you need to know 61 To create HP Recovery media 61 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 63 Remove...
... wireless network ...54 Backing up your software applications and information 54 Using an optional security cable lock 54 10 Using Setup Utility (BIOS) and System Diagnostics 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 60 Creating HP Recovery media 60 What you need to know 61 To create HP Recovery media 61 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 63 Remove...
User Guide - Windows 8
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... the network cable into the network jack (1) on the computer. 2. WARNING! To connect the network cable, follow these steps: 1. Plug the network cable into a network wall jack (2) or router. ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you want to connect to a LAN requires an 8-pin, RJ-45 (network) cable. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Plug the other end of working wirelessly...
... the network cable into the network jack (1) on the computer. 2. WARNING! To connect the network cable, follow these steps: 1. Plug the network cable into a network wall jack (2) or router. ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you want to connect to a LAN requires an 8-pin, RJ-45 (network) cable. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Plug the other end of working wirelessly...
User Guide - Windows 8
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... changing, and updating programs and drivers allows your drive is connected to an external hard drive, initiate Sleep and allow the screen to your hard drive. 3. A fragmented drive means data on your computer to run on the size of fragmented files, Disk Defragmenter may set Disk Defragmenter to AC power. 2. For example, older graphics components might not work well with the most out of this, the hard drive works harder to a disc. Updating...
... changing, and updating programs and drivers allows your drive is connected to an external hard drive, initiate Sleep and allow the screen to your hard drive. 3. A fragmented drive means data on your computer to run on the size of fragmented files, Disk Defragmenter may set Disk Defragmenter to AC power. 2. For example, older graphics components might not work well with the most out of this, the hard drive works harder to a disc. Updating...
User Guide - Windows 8
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... with an administrator password set in Windows, nor is it displayed as it is set , entered, changed , or deleted. 52 Chapter 9 Securing your computer and information Setting Setup Utility (BIOS) passwords Password Administrator password Power-on page 37 for service, back up your computer to require the user password to a Windows user account. ● Change your passwords at the first password check before the "Press the ESC key for Startup Menu" message is displayed, you send your...
... with an administrator password set in Windows, nor is it displayed as it is set , entered, changed , or deleted. 52 Chapter 9 Securing your computer and information Setting Setup Utility (BIOS) passwords Password Administrator password Power-on page 37 for service, back up your computer to require the user password to a Windows user account. ● Change your passwords at the first password check before the "Press the ESC key for Startup Menu" message is displayed, you send your...
User Guide - Windows 8
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... and Support from Using Internet security software 53 To set of user-defined security criteria. To provide ongoing protection against newly discovered viruses and other security risks, security software must be preinstalled on the network. Using firewall software Firewalls are two types of both hardware and software. To start Setup Utility (BIOS), turn on -screen instructions. Select Security, and then follow the on or restart the computer, and then quickly press...
... and Support from Using Internet security software 53 To set of user-defined security criteria. To provide ongoing protection against newly discovered viruses and other security risks, security software must be preinstalled on the network. Using firewall software Firewalls are two types of both hardware and software. To start Setup Utility (BIOS), turn on -screen instructions. Select Security, and then follow the on or restart the computer, and then quickly press...
User Guide - Windows 8
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... on battery power, docked in an optional docking device, or connected to the hard drive. Follow the on-screen instructions to download your selection to an optional power source. BIOS installation procedures vary. From the Start screen, type e, and then select File Explorer. 2. Updating the BIOS 57 At the download area, follow these steps: 3. If no instructions are displayed on the screen after it to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Using the hard drive...
... on battery power, docked in an optional docking device, or connected to the hard drive. Follow the on-screen instructions to download your selection to an optional power source. BIOS installation procedures vary. From the Start screen, type e, and then select File Explorer. 2. Updating the BIOS 57 At the download area, follow these steps: 3. If no instructions are displayed on the screen after it to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Using the hard drive...
User Guide - Windows 8
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... recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you need to restore your personal data, settings, or apps that came pre-installed on page 64. ● If you are several options for quick and easy recovery on -screen instructions. ● If you want a quick and easy way to recover the system without the requirements of HP Recovery Manager...
... recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you need to restore your personal data, settings, or apps that came pre-installed on page 64. ● If you are several options for quick and easy recovery on -screen instructions. ● If you want a quick and easy way to recover the system without the requirements of HP Recovery Manager...
User Guide - Windows 8
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..., apps, and settings from the Start screen. To start fresh and keep what you might need to regain system stability, the Windows Refresh option allows you to start Refresh: 1. Before using the f11 key or from your files, select Get started, and follow the on reinstalling. Press f11 while the computer boots. -Or- From the Start screen, type h, and then select Help and Support. Restore and recovery 63
..., apps, and settings from the Start screen. To start fresh and keep what you might need to regain system stability, the Windows Refresh option allows you to start Refresh: 1. Before using the f11 key or from your files, select Get started, and follow the on reinstalling. Press f11 while the computer boots. -Or- From the Start screen, type h, and then select Help and Support. Restore and recovery 63
User Guide - Windows 8
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... software, using 53 audio functions, checking 22 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B back up personal files 60 backing up software and information 54 backups 59 bass settings hot key 34 battery discharging 39 low battery levels 39 battery information, finding 39 battery power 39 Beats Audio 21, 34 Beats Audio Control Panel 21 Beats Audio hot key 21 best practices 1 BIOS determining version 56 downloading an update 57 updating 56 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 65 bottom 13 buttons...
... software, using 53 audio functions, checking 22 audio-in (microphone) jack 5 audio-out (headphone) jacks 5 B back up personal files 60 backing up software and information 54 backups 59 bass settings hot key 34 battery discharging 39 low battery levels 39 battery information, finding 39 battery power 39 Beats Audio 21, 34 Beats Audio Control Panel 21 Beats Audio hot key 21 best practices 1 BIOS determining version 56 downloading an update 57 updating 56 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 65 bottom 13 buttons...
User Guide - Windows 8
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... input power 67 installing critical security updates 53 optional security cable lock 54 integrated webcam light, identifying 7, 20 internal display switch, identifying 7 internal microphones, identifying 7, 19 Internet connection setup 16 Internet security software, using 53 J jacks audio-in (microphone) 5 audio-out (headphone) 5 network 6 RJ-45 (network) 6 K keyboard hot keys, identifying 34 keys action 11 esc 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock 10 hard drive...
... input power 67 installing critical security updates 53 optional security cable lock 54 integrated webcam light, identifying 7, 20 internal display switch, identifying 7 internal microphones, identifying 7, 19 Internet connection setup 16 Internet security software, using 53 J jacks audio-in (microphone) 5 audio-out (headphone) 5 network 6 RJ-45 (network) 6 K keyboard hot keys, identifying 34 keys action 11 esc 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock 10 hard drive...
User Guide - Windows 8
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... USB ports, identifying 5, 20 using external AC power 40 using passwords 51 V vents, identifying 12 video 22 W webcam 20 webcam light, identifying 7, 19 webcam, identifying 7, 19 Windows backup 60 File History 60, 62 Refresh 62, 63 reinstall 62, 63 remove everything and reinstall option 63 reset 63 restoring files 62 system restore point 60, 62 Windows applications key, identifying 11 Windows logo key, identifying 11 Windows passwords 52 Windows security updates, installing 53 wireless button 15 wireless certification label 13 wireless controls button 15 operating...
... USB ports, identifying 5, 20 using external AC power 40 using passwords 51 V vents, identifying 12 video 22 W webcam 20 webcam light, identifying 7, 19 webcam, identifying 7, 19 Windows backup 60 File History 60, 62 Refresh 62, 63 reinstall 62, 63 remove everything and reinstall option 63 reset 63 restoring files 62 system restore point 60, 62 Windows applications key, identifying 11 Windows logo key, identifying 11 Windows passwords 52 Windows security updates, installing 53 wireless button 15 wireless certification label 13 wireless controls button 15 operating...